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Reviews of Cosmopolitan Apartments

3 out of 5
Cosmopolitan Apartments
74 Tudor Street, Hamilton, NSW

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 41 reviews" "
Rating 8 - Good. 16 out of 41 reviews" "
Rating 6 - Okay. 9 out of 41 reviews" "
Rating 4 - Poor. 3 out of 41 reviews" "
Rating 2 - Terrible. 3 out of 41 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Gillian

Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
I really liked how spacious it all was, it wasn’t just this tiny room. The water temps and pressure were hit and miss. And there wasn’t much airflow, as the portable fan in the main room was broken.
Stayed 1 night in Mar 2021

8/10 Good

Matt

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Mostly the property is good, suits our needs. Only complaint is front bedrooms face road, really need some kind of sound proofing to lower car noise of a night. If this was done then this property would be five star.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Dust on beds cockroaches showers were not clean toilet in main bathroom leaking overall didn’t feel or look clean Property managers were very helpful
Stayed 1 night in Jul 2019
Response from Reservations on 19 Jul 2019
We apologize for your unpleasant experience but appreciate your feedback. The issue has now been addressed.

8/10 Good

MING WEI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Central Reservations on 7 Aug 2019
Thank you for your feedback. Look forward to seeing you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and tidy, great location. Great for families
Stayed 1 night in Jan 2019

8/10 Good

Yoke

Liked: Cleanliness, staff & service, property conditions & facilities
Service is good. Clean and spacious. Only uncomfortable issue is during summer the 3 rooms are hot. Can’t open windows as it is close to an extremely busy street. The noise is rather bad for light sleepers.
Stayed 1 night in Dec 2018
Response from res on 29 Dec 2018
Thank you for your feedback We look forward to your next stay Regards Reservations

10/10 Excellent

Xuefeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay!
Apartment is neat and clean. Instruction is clear and Self check-in is very easy! Wonderful location, close to everywhere!
Stayed 1 night in Dec 2018
Response from Res on 26 Dec 2018
Thank you for your feedback We look forward to your next stay Regards Reservations

8/10 Good

Koolcat, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is quite pleasing. However, the internet was not working, and had to spend 2 hours with the internet provider to get it running.
Stayed 1 night in Sep 2018
Response from Carey on 13 Sept 2018
Hi Thank you for the feedback. The wifi is provided from an outside provider, & technical difficulties are unfortunately beyond our control. Hope to see you again. Reservations

4/10 Poor

Hien

No wifi, no cleaning room
We stayed 2 nights, but no wifi (they gave password without username, SMS & mail are both no reply), no cleaning room for the second night.
Stayed 1 night in Sep 2018
Response from Carey on 13 Sept 2018
Hi Sorry to hear your experience with the wifi. Unfortunately this is an external provider that was having technical difficulties, but were resolved. And the apartments are serviced once a week, they don't operate as a hotel. Thank you Reservations

8/10 Good

Natalie

Huge Apartment
Great location with plenty of space. Clean linen and apartment. Some small holes in walls which could be fixed to increase the appeal.
Stayed 2 nights in Aug 2018
Response from Central Reservations on 3 Sept 2018
Thank you for your feedback, we are glad you enjoyed your stay. We will have maintenance address these issues immediately. Kind Regards

6/10 Okay

Verified traveller

Liked: Staff & service
Good location but noisy
We stayed for a weekend and while it was close to our venues it was extremely noisy due to traffic (can’t be helped we know). There were a couple of cockroaches including on a bed. The size was great and there was plenty of room for six.
Stayed 2 nights in Jun 2018
Response from Lea on 3 Jul 2018
Thank you for your feedback We look forward to your next stay

8/10 Good

Gareth Woodham

Liked: Cleanliness, staff & service, property conditions & facilities
Well located apartment.
Good sized apartment with full cooking and cleaning facilities. Easily accommodated our large family. Great location close to the city centre and across the road from a hip pub. Slight hiccup getting access but easily solved over the phone - there is a key drop and no reception. Only issue is the traffic noise. Two bedrooms overlook the road and the windows are very poor at blocking sound. Could hear every car passing on a reasonably busy road. But great value for the size and location. Would stay there again when taking the family as the budget and size work.
Stayed 1 night in Jun 2018
Response from LP on 3 Jul 2018
Thank you for feedback We look forward to your next stay

2/10 Terrible

cher , Dubbo

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again!
Huge apartment with everything we needed however, the hot plate wouldn’t turn off, only the lounge had cooling and the bedrooms were like a sauna as there was one portable fan to share between three rooms, the toilet in the ensuite leaked, couldn’t lock the security door, one of the beds had not been changed and the pillows and sheets were filthy and the traffic and pub across the road were so loud that on one slept for the 3 nights . We were forced to all crash in the lounge! it was the worst place I had ever stayed!
Stayed 3 nights in Jan 2018

8/10 Good

Louise, Manly, QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious apartment
Very spacious 3 bedroom apartment, but lacking air con or fans in the bedrooms and no wi-fi was a pain. We also had to take the tele down off the wall and adjust the wiring to get it to work which was a hassle. Well equipped though, very clean and nicely decorated.
Stayed 1 night in Dec 2017
Response from Central Reservations on 3 Jan 2018
Good Afternoon Thank you for your feedback and we are glad you enjoyed your stay. We will look into those issues and have them rectified as soon as possible. Kind Regards

10/10 Excellent

Mei-Ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
It was clean, cozy and spacious. Wish I could have a longer stay.

6/10 Okay

Bill, Bathurst, Au

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Spacious with good location
This could so easily have been a 4.5 rating experience except for the lack of Air Conditioning (or even ceiling fans) in the bedrooms. I would happily stay here again in the cooler months, but not over the hotter ones. Its a nice, modern, spacious unit which would be great for a family stay when in New Castle - as long as its not hot. One other thing to be aware of. There are no staff or reception facilities on site. You access your room keys and garage remote from a SMS code on arrival. For most people like us this is fine, but if you are looking for room service and such, then this is probably not for you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, wel- equiped 2 bedroom apartment
We booked the apartment for a family of four travelling from interstate and needed good cooking facilities to prepare Christmas lunch to take to our family celebration. The electric convection oven and cook top were ideal and there were plenty of saucepans and utensils to make the job easy. The bedrooms were comfortable, but we needed the fans to help circulate the cool air from the loungeroom airconditioner to cool the rooms. Very secure entry and free, secure undercover parking.

6/10 Okay

Kellin

Friendly and helpful staff. Room space not fantastic and shower area limited.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very central.
Clean. Comfortable. Not real king bed, two singles pushed together. Very very spacious. Excellent for families. Full kitchen and laundry. Excellent facilities. Have stayed here twice. Excellent value and close to everything. Quiet. Cannot hear traffic even though on main road.

10/10 Excellent

Di, Port Macquarie

Liked: Cleanliness, property conditions & facilities, room comfort
Central to everything we needed
Everything was as advertised and overall we were very happy. My only concern was not having someone on the premises in case of emergency eg an elevator malfunction. I know help can be as close as a phone call but I'm from the older generation and still like the personal touch.
Plenty of room for family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
Pleasant stay.. spacious accommodatiom.. seamless check in and check out

2/10 Terrible

gordon, sancrox nsw

Disliked: Staff & service, property conditions & facilities
No reception.
No parking out front or on side streets. So stopping your car, getting through the password protected door, getting Ito your mailbox, getting your door key and garage zapper, returning to your car and entering the garage is difficult. I gave up and cancelled my recreation.

8/10 Good

britt, Gold Coast

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, good location
The hotel was in a good location, great pub across the road. The ironing board was broken but other than that the room was great. Plenty of tea and coffee to last us the 3 days with 6 guests. Great sized room and handy that we had two bathrooms. Would recommend for the price

10/10 Excellent

Karen, Hunter Valley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely apartments.
Our family stayed here after our son/brothers wedding. It was perfect for our needs. Very spacious and comfortable. The outdoor surroundings are beautiful and peaceful. The rooms are very affordable.Thank you for a lovely stay

8/10 Good

GLENN, Tamworth

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok but think I will look elsewhere next time
Due to Broken window winders was very hot in 1 bedroom as well as no fans or air conditioning in all bedrooms

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
The room was good, rather spacious however was not overly clean, the on suite bathroom had to be wiped over before use, the basin in the main bathroom was a little dirty Other than that it was good

6/10 Okay

Margaret, Wombarra.

Disliked: Room comfort
Family Sized Space
While the unit was well located and spacious there was only air conditioning in the living room. Even with the windows shut two of the bedrooms let in a lot of traffic noise. We could also not get access to the garage when we returned at midnight.

8/10 Good

sean, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Nice apartment close to central Newcastle
One night stay. Local area a bit commercial so no shopping but within walking of Beaumont St with pubs and restaurants. Three room apartment, clean and roomy if a bit ordinary. Close to Entertainment Centre.

8/10 Good

Verified traveller

Liked: Staff & service
Good location close to Beaumont St but front rooms were a little noisy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice unit close to restaurants.
Great location and plenty of room. Stayed as a family and found the unit easy to access and kept clean and tidy. Secure car parking and quiet location. Easy walk to restaurants and shops and short drive to beaches and harbour.

10/10 Excellent

Karen, T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room. Close to hamilton
Very nice spacious apartment. Close to hamilton. Would recommend it.

8/10 Good

Paula, ACT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Hunter stadium. Plenty of restaurants. Co
Close to Hunter stadium. Plenty of restaurants. Comfortable. Convenient.

4/10 Poor

marilyn, Lismore

Disliked: Cleanliness, staff & service, property conditions & facilities
Good apartment spoilt by lack of care.
We were five unrelated friends. We were happy with the apartment size and layout.We were appalled at the lack of cleanliness,not recent but grime and dust several months(or longer)old. The dishwasher had been removed and no effort had been made to secure the area from vermin. There were cockroaches. Three of the five lamps did not work. The wall hairdryer was not secured to the wall. A stinking mop and bucket was left in the bathroom. Insides of cupboards was dirty.Oven was filthy.

6/10 Okay

steve, karratha wa

Disliked: Cleanliness, property conditions & facilities
Good position. Good size for family of 5. Very run down condition though

2/10 Terrible

Alan, S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average apartment in very dodgy neighbourhood!
Only stayed 1 night thank god!! Handles missing on cupboards and draws, hot water tank in kids bedroom cupboard which the door couldn't close properly because the tank was to big. In the main bedroom there were 2 bedside lamps, unfortunately for me there was no wall socket for mine to plug into. Most of the linen was clean except for a suspicious marks on our donna.
Nice lamp

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
So spacious and in short walking distance to everything. Suited us perfectly.

4/10 Poor

Jo, Australia, nsw

Disliked: Staff & service
Difficulty with Staff
Staff at Newcastle Executive Apartments cancelled my booking without permission or advise from me and then lied about it. Arrived after driving 6 hours to discover this. Dishonest and Rude.

10/10 Excellent

cm, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
I was most impressed with the carpark.high security and its access to the lifts.The room looked better than the photos online.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
L’appartement était correct, il est grand et bien équipé...par contre la propreté laisse à désiré..j’ai un doute si les draps ont été changé dans une chambre..il y avait un mouchoir dans le lit..et des poils dans le bain...personnellement je n’y retournerais pas...
Stayed 1 night in Aug 2019
Response from Central Reservations on 7 Aug 2019
Hi Thank you for your feedback. We are glad you enjoyed your stay. Kind Regards