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Reviews of Le Méridien New Orleans

4 out of 5
Le Méridien New Orleans
333 Poydras Street, New Orleans, LA

Reviews

8.4

Very good

Rating 10 - Excellent. 301 out of 519 reviews" "
Rating 8 - Good. 96 out of 519 reviews" "
Rating 6 - Okay. 52 out of 519 reviews" "
Rating 4 - Poor. 30 out of 519 reviews" "
Rating 2 - Terrible. 40 out of 519 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff
Stayed 2 nights in Mar 2024
Response from csa on 23 May 2024
We are delighted that you enjoyed your stay. Thanks for staying with us

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pros - staff, food, location The cons - thin walls. I could hear entire conversations next door, if someone ran water, etc. Staff was attentive and quick though. It’s a walkable distance to Bourbon & Canal. Expect some noise through the night/morning just due to the location. If you’re staying over here, that should be a given. Nothing like staying on Bourbon though. It wasn’t unbearable, but I’m a pretty heavy sleeper. The A/C was good. The curtains made the room black, which was great for sleeping. They allowed for a late check out at 12 without extra charge.
Stayed 5 nights in May 2024
Response from csa on 22 May 2024
We apologize for any inconvenience that may have during your stay. We appreciate the feedback more than you know. Thanks for choosing the Le Meridien New Orleans Hotel

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
valet parking was excellent, very friendly staff and excellent room
Stayed 2 nights in May 2024
Response from Gina on 21 May 2024
Thank you for your Awesome review !!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Feb 2024
Response from csa on 21 May 2024
We are delighted that you enjoyed your stay. We look forward to you staying with us again

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a Great Birthday weekend here will definitely be returning, Staff was amazing, everything was beautiful!!!!
Stayed 5 nights in May 2024
Response from Stan on 20 May 2024
Thank you for this Awesome review! We look forward to hosting you again soon!

4/10 Poor

Jennelle

Disliked: Staff & service
Stayed 3 nights in May 2024
Response from Gina on 20 May 2024
Thank you for your review ! I will share your review with our management team

10/10 Excellent

Andy

Travelled with partner
So far the hotel room, lobby and staff have been over the top! I would stay here anytime I came here again
Stayed 1 night in May 2024
Response from Gina on 19 May 2024
Good Morning! Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home. I will share your feedback with our management team

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from csa on 18 May 2024
We do appreciate your feedback. Thanks for staying with us

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in May 2024
Response from Stan on 18 May 2024
Thank you for such an amazing Review!

10/10 Excellent

Cameron, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Stan on 18 May 2024
Thank you for such an amazing Review!

8/10 Good

Annamalai, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The French Quarter is within a 10 minute walk. The rooms were clean as well albeit a little dated. And the staff were super nice as well.
Stayed 2 nights in May 2024
Response from Gina on 15 May 2024
Good Afternoon, !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The checkin and checkout was very easy. The room was immaculate as well as the main reception and halls. All the staff were friendly and approachable. The one disappointment, and to me it was huge. There was a cable outside our window that repeatedly hit our window all night. I reported this to the front desk. The next night it was significantly worse. The front desk did offer to change rooms however it was already late. This location is fantastic but very noisy.
Stayed 3 nights in May 2024
Response from csad on 14 May 2024
We apologize for the inconvenience. Thanks for choosing the Le Meridien New Orleans Hotel

2/10 Terrible

Kim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in May 2024
Response from csa on 14 May 2024
Thanks for staying us !!

4/10 Poor

Monterro

Disliked: Staff & service
Stayed 1 night in May 2024
Response from Stan on 13 May 2024
Thank you for sharing this review

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 2 nights in May 2024
Response from csa on 5 May 2024
We are delighted that you enjoyed your stay. We look forward to you staying with us again !

8/10 Good

Chloe

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff at Le Méridien were all lovely people. Sadly, they were working with a few kinks in the system: breakfast consistently took way too long at their restaurant (but it was delicious and the servers were very sweet) and the elevators broke down multiple times in a two day stay.
Stayed 3 nights in Apr 2024
Response from GINA on 4 May 2024
Good Morning! Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home. I will share your feedback with our management team

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility. Small but comfortable and attractive pool area. Room was well appointed, everything worked and was clean. We needed to stay in this area of city and were happy with our choice. Reasonable price. All in all we were very satisfied.
Stayed 2 nights in Apr 2024
Response from Gina on 4 May 2024
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team

10/10 Excellent

Brandy

Liked: Amenities
The BIG EASY and the hotel dont owe me a thing!!! Sometimes there was a weird smell but i wasn’t in the hotel enough for it to be a complaint. I love the hotel the staff and my long vacation was so pleasant there.
Stayed 4 nights in Apr 2024
Response from Gina on 4 May 2024
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team

10/10 Excellent

Kai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and dinner area, bars.
Stayed 3 nights in Apr 2024
Response from csa on 2 May 2024
We are delighted that you enjoyed your stay with us. We look forward to you staying with us again !

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very comfortable, amenities are fantastic and location was prime/perfect
Stayed 5 nights in Apr 2024
Response from csa on 2 May 2024
We appreciate the positive feedback. Thanks for choosing the Le Meridien New Orleans Hotel

10/10 Excellent

Tricina, Rialto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. View from my room on 22nd floor was spectacular. Bed was very comfortable and the location was close enough to walk to good food and the streetcar. The only thing I didn't like was the toilet seat moved too much and that transportation to and from the airport is not included.
Stayed 3 nights in Apr 2024
Response from csa on 2 May 2024
Thanks for the feedback, we do appreciate it. Thanks for choosing the Le Meridien New Orleans Hotel

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Apr 2024
Response from csa on 30 Apr 2024
Thanks for the positive feedback. We appreciate it and thanks for choosing the Le Meridien New Orleans Hotel

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time but definitely recommend this location
Stayed 2 nights in Apr 2024
Response from csa on 30 Apr 2024
We appreciate the positive feedback. Thanks for choosing the Le Meridien New Orleans Hotel

10/10 Excellent

Elissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Response from Gina on 4 May 2024
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team

10/10 Excellent

Conor

Stayed 3 nights in Apr 2024
Response from Gina on 20 May 2024
Good Morning ,Thank you for your Awesome Review ! We hope to see you again soon.

2/10 Terrible

Jonathan, Mobile

Stayed 1 night in Apr 2024
Response from csa on 18 May 2024
We do apologize for any inconvenience that occurred during your stay with. Thanks for your feedback and stay with us

8/10 Good

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. Convenient location. Clean room.
Stayed 1 night in Apr 2024
Response from csa on 29 Apr 2024
We are appreciate the feedback . Thanks for choosing the Le Meridien Hotel New Orleans

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
it was great location and friendly staff
Stayed 3 nights in Feb 2024
Response from csa on 25 Apr 2024
Thanks for the positive feedback. We do appreciate it. Thanks for choosing the Le Meridien Hotel

8/10 Good

Susana, Newton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Le Meridian is a nice hotel , area around is safe and is 15 minutes walk from Bourbon st and other touristic attractions . Noice insulation between rooms is poor, so we were awaken by neighbors conversations and children regular play .
Stayed 6 nights in Apr 2024
Response from csa on 26 Apr 2024
We do apologize for the inconvenience. Thanks for the choosing the Le Meridien Hotel for your stay. We also appreciate the feedback

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to everything
Stayed 2 nights in Apr 2024
Response from csa on 25 Apr 2024
We appreciate the positive feedback. We are delighted that you enjoyed your stay. Thanks for choosing the Le Meridien Hotel

10/10 Excellent

louis, L'Orignal

Stayed 4 nights in Apr 2024
Response from csa on 12 May 2024
We are delighted that you enjoyed your stay with us. We look forward to you staying with us again

10/10 Excellent

Jeff

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from csa on 25 Apr 2024
We are delighted that you enjoyed your stay with us. Thanks for choosing the Le Meridien Hotel

10/10 Excellent

Jameka

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the stay was good
Stayed 1 night in Apr 2024
Response from csa on 21 Apr 2024
We are delighted that you enjoyed your stay. We appreciate the wonderful feedback

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Apr 2024
Response from csa on 21 Apr 2024
We are delighted that you enjoyed your stay. We look forward to you staying with us again !

4/10 Poor

Ethel

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from csa on 21 Apr 2024
We do apologize for any inconvenience that, may occurred. Thanks for staying with us !

8/10 Good

Glenn

Stayed 1 night in Apr 2024
Response from csa on 11 May 2024
Thanks for choosing the Le Meridien New Orleans Hotel

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from csa on 21 Apr 2024
Thanks for staying with us !

10/10 Excellent

Mariusz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Hotel
Stayed 4 nights in Apr 2024
Response from csa on 20 Apr 2024
We are delighted that we enjoyed your stay. Thanks for the feedback

2/10 Terrible

Diorchea, Houstontec

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complaint made
Stayed 1 night in Apr 2024
Response from Stanley on 18 Apr 2024
Thank you for sharing!

10/10 Excellent

DLon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 2 nights in Apr 2024
Response from csa on 16 Apr 2024
We are delighted that you enjoyed your stay. Thanks for staying with us

6/10 Okay

Tamani

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Upon checking in, I was told that my room wasn't ready. Check in was at 4pm, we walked in at 4:05. Strike one. We said ok, we'll wait for the room to be ready. When coming back, the manager tried to tell me I hadn't booked the room I that I paid for. I showed her my receipt showing that I did, in fact, book this particular room. Strike two. We get into the room and I immediately go to check the sheets. The sheets were stained and there was a LIVE INSECT CRAWLING IN THE BED. I took video of it and we go back down to the front desk to inform them of this disgusting turn of events. As we tell them, the manager gives me the option of either taking the same type of room or upgrading to a suite. After all of that, the upgrade should have been immediate. We take the upgrade as well as vouchers for breakfast the next morning. The suite sheets also had hair in them and we never received the allergen free bedding we requested until the night before we were due to check out. The curtains had dust bunnies on them. Literally. Strikes 3 through infinity. It's really a shame because I've stayed at that property before and it was really great. It's so sad to see a once incredible hotel get so bad.
Stayed 3 nights in Mar 2024
Response from csa on 16 Apr 2024
We do apologize for the various issues that occurred during your stay. We will address these issues. Thanks for the feedback

6/10 Okay

BAICHUN

Liked: Staff & service
I don't like WIFI is not free
Stayed 1 night in Apr 2024
Response from csa on 16 Apr 2024
We do apologize. Thanks for the feedback

8/10 Good

Connie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Response from Gina on 12 Apr 2024
Thank you for feedback !

8/10 Good

salim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. For New Orleans. Felt safe. Parking is valet. Or across street at the casino. You can walk to the water and mall a few blocks. French quarter is walkable. But Uber was $8 French quarter and French market. Are fun. Lots of music. Restaurants. Local art vendors. Parking sucks everywhere. But hotel you pay. And don’t worry. Only issue was marijuana smell coming into room vents from smokers in the hotel. It was mostly the weekend when the party goers checked in.
Stayed 2 nights in Apr 2024
Response from Gina on 11 Apr 2024
Thanks for the feedback. We look forward to you staying with us again !

10/10 Excellent

Nizomjon

Stayed 1 night in Apr 2024
Response from csa on 30 Apr 2024
Thanks for the positive feedback. We really do appreciate it. Thanks for choosing the Le Meridien New Orleans Hotel

10/10 Excellent

Ipek

Stayed 4 nights in Mar 2024
Response from csa on 30 Apr 2024
Thanks for the positive feedback. We appreciate it more than you know. We look forward to you staying with us again !!

10/10 Excellent

Aubrey

Great
Stayed 1 night in Apr 2024
Response from csa on 8 Apr 2024
We are delighted that you enjoyed your stay. Thanks for the wonderful feedback !!

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice rooms for price
Stayed 1 night in Mar 2024
Response from csa on 7 Apr 2024
We are delighted that you enjoyed your stay. We look forward to you staying with us again

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gina on 6 Apr 2024
Thanks for the feedback. We look forward to you staying with us again !

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was in a perfect location in the heart of the city.
Stayed 2 nights in Mar 2024
Response from Gina on 5 Apr 2024
Good Morning,Thank you for your feedback !