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Reviews of Club Wyndham Avenue Plaza

3 out of 5
Club Wyndham Avenue Plaza
2111 Saint Charles Ave, New Orleans, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 310 out of 631 reviews" "
Rating 8 - Good. 222 out of 631 reviews" "
Rating 6 - Okay. 50 out of 631 reviews" "
Rating 4 - Poor. 30 out of 631 reviews" "
Rating 2 - Terrible. 19 out of 631 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Extremely clean - Dailey housekeeping- great location - 24-7 doorman
Stayed 3 nights in May 2024

10/10 Excellent

Edward, Belmar

Liked: Cleanliness, property conditions & facilities
Safe and quiet.
Stayed 2 nights in May 2024

2/10 Terrible

Ken

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Heather

Liked: Property conditions & facilities
Stayed 10 nights in Apr 2024

10/10 Excellent

Keith, Louisville

Liked: Cleanliness, property conditions & facilities
Always have a great stay at this property. A little older property but well maintained and recently updated. On site steakhouse is excellent. Streetcar line steps from the door making getting around very easy. We do not use much of the on site amenities but location is awesome. Many other excellent restaurants nearby or a streetcar ride away.
Stayed 4 nights in Jan 2024

10/10 Excellent

Aubrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Mar 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walls are too thin & there was a lotnof npise in the halls.
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Amenities
Amazing people at the desk :) Would definitely stay there again
Stayed 5 nights in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
It had a nice hot tub and the swimming pool was heated to a nice warm temperature. Rooms had a kitchenette which we used occasionally that was well equipped with dishes and necessities.
Stayed 8 nights in Mar 2024

8/10 Good

Rashecka

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Francis

Business traveller
Liked: Cleanliness, amenities
The place was clean, but the reception was not impressive. They wanted reservation fee of USD 250 to be in my credit or debit card, which was not there. I spend an hour moving around the area sorting without being booked , despite the fact that I had cash with me. Imagine you are new in an area and asking people around for locations. Until I bought debit card from the supermarket, then I was then checked in. The transport taxis are also not readily available. You have to wait for a while to arrive.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ashton

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Streetcar stop in from of property was very good due to the weather.
Stayed 6 nights in Mar 2024

8/10 Good

Nkeonye

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Yet

Stayed 3 nights in Feb 2024

10/10 Excellent

Yvonne

Business traveller
Liked: Cleanliness, room comfort
Excellent choice
Club Wyndham was a good choice for our recent business trip. Street car stops right in front of hotel. 1.5 miles from the convention center. Many good restaurants around. Straight ride on the street car takes you to Canal Street and Bourbon Street. Hotel is upgraded nicely. Rooms are very spacious and has a fully stocked kitchen . Front desk staff was very personable and pleasant. We would stay again.
Stayed 5 nights in Feb 2024

6/10 Okay

Valerie

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Great location for Mardi Gras
Stayed 4 nights in Feb 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Ethan

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Jan 2024

10/10 Excellent

William, Newton Centre

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Marion

Stayed 2 nights in Jan 2024

10/10 Excellent

Haley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking is free behind the building. But valet is required otherwise. Security is tight and nice to have. Local shops all delish. They do try to sell you on a timeshare but easy avoidable by constantly saying no.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, room comfort
Happy New Year!
The family met to ring in the New Year. The hotel was conveniently located to public transportation and walking to major attractions. Places to eat were plentiful as well.
Stayed 2 nights in Dec 2023

10/10 Excellent

Myles

Liked: Cleanliness, amenities, property conditions & facilities
Overall solid stay. Would stay again and location is not bad for being outside the French Quarter.
Stayed 2 nights in Dec 2023

10/10 Excellent

mary katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay. Very nice and clean all around!
Stayed 2 nights in Dec 2023

10/10 Excellent

MALLORY

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

S A

Liked: Cleanliness
Disliked: Room comfort
Stay somewhere else
This was our first and last stay at this hotel. Main problems: (1) Hotel staff woke us up on our last day 2 full hours before the 10:00 checkout time with 2 phone calls and banging on the door in an effort to push us out of the room early. Until now, I had never experienced such a thing at any hotel. (2) Bathroom is very small. (3) Valet parking was very slow at check-in and checkout.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating.
Stayed 3 nights in Nov 2023

6/10 Okay

Alaina

Travelled with family
Liked: Cleanliness, room comfort
The hotel was very clean and cozy, but the whole stay they didn't have wifi.
Stayed 2 nights in Nov 2023

2/10 Terrible

Serena

Travelled with group
Disliked: Cleanliness, room comfort
Wyndham Lies. It's a scam.
Don't stay at this hotel unless you want a hard sell for their timeshare (although they don't call it that) business FROM THE MOMENT YOU CHECK IN . They will lie to you about the terms of the "ownership" product, schedule the presentation at an offsite location so that you can only return to hotel via their transportation, and LIE, LIE, LIE to you the entire time. Don't stay at this or ANY Wyndham hotel.
Stayed 4 nights in Sep 2023

8/10 Good

Mike

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Corinne

Liked: Cleanliness, room comfort
Great stay and location
They want 90 mins of your time for a “night out on them” ($100 Visa card). Parking is $45-50/night which is typical for NOLA, but there is plenty of FREE street parking right behind the hotel. Our car was there for 3 nights and no issues (damage or tickets). The room was great (fridge, small dishwasher, sink, etc.), table, couch and a few chairs, and a separate bedroom (comfy bed). We didn’t check out the courtyard, gym or pool. Great location on the St Charles street car line.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Can’t wait to go back
Pour stay was absolutely amazing! We had some family in the hospital, and it was perfect location. The trolly (train) was perfect for getting around to places, we will be back again to stay at this location, employees were amazing and very very accommodating.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Unbelievable and not in a good way
So it begins with us being ambushed at check in with going to a sales pitch for Club Wyndham. We didn't realize that this was not a hotel in the classic sense. We inevitably agreed. More to get away to our rooms than anything. The rooms were newly renovated, spacious and very nice and so was the staff. However, the building almost in its entirety was being renovated. Amenities weren't available. There were construction workers everywhere. I often felt uncomfortable when I was walking alone in the hall. But the worst part, we were only there for 2 nights. The 2nd evening we were out and I noticed the hotel had called me several times. When I returned the call I was told that the fire marshall had deemed the floor we were on uninhabitable, we were forced to pack up all of our belongings and move to a lower floor. We paid for suites and were moved to regular rooms without any offer of compensation. I would not return there. They were not ready for operation as the building was a construction site of renovating. Before you book there you should call to make sure that all renovations have been completed. It was a fiasco. And parking is $52 a night!
Stayed 2 nights in Jun 2023

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Visited during this craziest time of the year, Mardi Gras, the staff was so friendly and helpful. They managed the crowds safely and kindly.
Stayed 3 nights in Feb 2023

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is closing 2/27 for renovations so much of what I say may be outdated soon. Generally, we're very pleased with the experience. The balcony overlooking St. Charles was an unexpected, pleasant surprise. The interior lighting looks/feels very institutional - they favor lighting on the blue end of the spectrum. The dish TV performed poorly and the wifi couldn't handle the load of a full hotel. The staff was friendly and very helpful. We'd go back.
Stayed 5 nights in Feb 2023

2/10 Terrible

Kris

Disliked: Amenities, property conditions & facilities
Don’t stay here
Stayed 4 nights in Feb 2023

6/10 Okay

Mary

Travelled with family
Liked: Amenities
Disliked: Cleanliness
I had requested a late check out and it wasn't documented. They called and asked us to hurry out and didn't give us but 5 minutes to gather all our luggage and get out. No one apologized for the error.
Stayed 2 nights in Feb 2023

10/10 Excellent

Canes

Travelled with family
Liked: Cleanliness, room comfort
This was a great place to stay. Very convenient.
Stayed 2 nights in Jan 2023

10/10 Excellent

Kasean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice. Area no more than 10 from everything
Stayed 3 nights in Jan 2023

2/10 Terrible

Rachel

Disliked: Room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, room comfort
Comforts of home
Very clean and wonderful areas indoors and out for gathering. Comfy beds. Shower was tight. Great kitchen with dishwasher and well stocked with basics.
Stayed 3 nights in Jan 2023

8/10 Good

Keith

Stayed 2 nights in Jan 2023

8/10 Good

Tyrone

Travelled with group
Liked: Cleanliness, room comfort
I don’t like back tent smoke room no view see outside. I like smoke front outside. I can see view to see people and buildings
Stayed 5 nights in Jan 2023

10/10 Excellent

Donovan

Travelled with group
Liked: Cleanliness, room comfort
Great place!
Stayed 3 nights in Jan 2023

10/10 Excellent

Brayton

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Carlos, Miami

4/10 Poor

SEAN

Travelled with family
Disliked: Cleanliness, amenities
This hotel is not recommended, when I was booking it, it shows parking included. This is a trick, actually they charge valet parking $30 each day but they won't tell you before you book it. There is no room service, they won't clean your sheet, not replace the trash bag, they only provide you the trash bags and you have to replace by yourself. Everyday when you plan to pickup your car, the response is very slow, and if you have any question want to communicate with the front desk, their response is always "we don't know, you have to wait for the valet parking parking guy." even I told them my flight could be late and please do me a favor, their response is still there is nothing to do with us. So when you plan to book them, please be careful. highly not recommend.