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Reviews of Grand Cappadocia Hotel

Grand Cappadocia Hotel
Avcilar Mah. Fatih Sokak No.13, Göreme, Nevsehir

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 89 reviews" "
Rating 8 - Good. 15 out of 89 reviews" "
Rating 6 - Okay. 3 out of 89 reviews" "
Rating 4 - Poor. 2 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Prashanthi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very friendly and helpful in finding our way and good restaurants and tours.
Stayed 4 nights in Apr 2024
Response from Efekan on 8 Apr 2024
Thank you for your feedback and your rating its really important for us to improve our services. Hope to see you next time.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Had a fantastic stay. We had an issue with one of the showers, nothing outrageous. Told the reception, fixed by the time we came back from a little walk into town.
Stayed 3 nights in Oct 2023
Response from Sinan on 30 Oct 2023
Thank you for the nice comments and rating, it's very important for us to improve our services for our guests and It was a pleasure to host you at our Hotel, We wish to see you again at our Hotel in the future!

10/10 Excellent

Elisa, DOWNEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to shopping and dining. Very nice staff. Breakfast was delicious.
Stayed 3 nights in Oct 2023
Response from Sinan on 30 Oct 2023
Hello Elisa,Thank you so much for your nice comments and rating, It's very important for us to improve our services to host our guests even better. We wish to see you again at our hotel in the future. Have a great days!

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Cappadocia Hotel is very close to the center of Goreme, in a side street that gives it more quiet. It is close to many restaurants, taxi stations, and hike trailheads. The staff is amazing. They are very nice and looking forward to make your Cappadocia experience the best. The breakfast is very good, varied, and homemade. The rooms are spacious and everything you need is available. However, the walls are a bit thin and you may hear your neighbors.
Stayed 4 nights in Oct 2023
Response from Sinan on 25 Oct 2023
Hello Stephanie,Thank you very much for your good comment and rate, It's great to see you enjoyed our sevices and we will improve our services to the better with your opinions. Hope to see you again.

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Location excellent, in the heart of Goreme but quiet at night. Walking distance to Open Air Museum, 30mins to start of Red/Rose Valley hike. Breakfast good. Staff excellent, friendly and helpful. Booked our hot air balloon experience which was wonderful.
Stayed 6 nights in Oct 2023
Response from Sinan on 22 Oct 2023
Thank you so much for your great comment and rate it's so important to improve our services.It's been so nice to host you at our Hotel, and we wish to see you again in our Hotel :)

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 2 nights in Oct 2023
Response from Sinan on 17 Oct 2023
Hello Jose,Thank you so much for your rates and comment, It's so important for us to improve our services, Hope to see you again in here, have a nice days :)

10/10 Excellent

Amzad

Stayed 3 nights in Oct 2023
Response from Sinan on 6 Nov 2023
Hello Amzad thank you so much for your rating, It's very important for us to improve our sevices and it was so nice to get to know you and Deborah. Hope to see you again :)

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice staff
Stayed 1 night in Oct 2023
Response from Sinan on 18 Oct 2023
Hello Rosa,Thank you so much for your comment and rate, It's so important for us to improve our services, Hope to see you again at our Hotel.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cappadocia Vacation
The room was a generous size for a suite and was comfortable. They only had 1 pillow for each guest though. The location was convenient for shopping and dining. The receptionist was helpful directing us to a pharmacy.
Stayed 3 nights in Oct 2023
Response from Sinan on 14 Oct 2023
Hello Maria, Thanks for the comments and ratings, It's important for us to improve our services, Hope to see you at our Hotel in the future again.Have a nice days.

10/10 Excellent

Mejgan Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb experience!
My family and I loved everything about The Grand Cappadocia Hotel, from the central location, to the beautiful exterior and interior spaces, the superb service and warm welcome as well as the delicious breakfast. We look forward to returning and bringing our family and friends!
Stayed 2 nights in Oct 2023
Response from Sinan on 13 Oct 2023
Hello Dear Mejgan Ali,We also enjoyed to host you in our Hotel, And Thank you very much for your nice comments, We hope to see you at your second home again, Have a wonderful days :)

10/10 Excellent

Cora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located
Stayed 2 nights in Sep 2023
Response from Halil on 3 Oct 2023
Thank you so much for your comment and rating, It's so important for us to improve our services, We hope to see you in the future at our place again. Have a great days

10/10 Excellent

Edmund

Stayed 1 night in Sep 2023
Response from Sinan on 28 Oct 2023
Hello Edmund,Thanks for your rating, It's so important for us to improve our services for our guests, We wish to host you again in the future.

8/10 Good

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
They were very busy and did not had the time to give me instructions regarding internet. It was clean but there was a leak in the bathroom but overall, it is a beautiful hotel.
Stayed 1 night in Sep 2023
Response from Sinan on 6 Sept 2023
Hello Rosario,Thanks for the rating and your comment, It's very important for us to improve our services. It will help us to serve you better in the future, Hope to see you next time in Cappadocia.

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Sinan on 3 Sept 2023
Hello Shirin, Thanks for your feedback, it's really important for us to improve our services. We hope to see you soon :)

10/10 Excellent

BONGJUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you, Grand Cappadocia Hotel!
Staff members who seem to be family are very kind. We booked a balloon tour and a rental car through this hotel and the price was the most competitive. It was very comfortable to go directly from the room to the swimming pool. We're going to make good memories here in Cappadocia.
Stayed 3 nights in Aug 2023
Response from Sinan on 2 Sept 2023
Hello dear Bongjun, it was so nice to get to know you and host you in our Hotel. We hope to see you in the future again. Thanks for your kindness. have a great days :)

8/10 Good

nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean comfortable bed
Stayed 2 nights in Jul 2023
Response from Sinan on 9 Aug 2023
Hello Nadia,Thank you very much for your comment and rating, It's very important for us to improve our services. We hope to serve you much better in the future.

10/10 Excellent

HAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited variety of hot items for breakfast Great location
Stayed 2 nights in Jul 2023
Response from Halil on 15 Jul 2023
Thank you for your comment.Hope to see you again.Take care.

10/10 Excellent

Suzan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovey quiet boutique hotel with a charming rooftop terrace to watch the balloons. The breakfast was always delicious and plentiful. Sinai at the desk was very accommodating and a pleasure to deal with.
Stayed 3 nights in Jun 2023
Response from Sinan on 3 Jul 2023
Hello Suzan,Thank you very much for your comment and rates, It was my pleasure to host you at our Hotel, Hope to see you here in the future..Have great days :)

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, staff & service
The location of this hotel is amazing. Rooms are spacious, clean , and quiet. Rooftop views were spectacular, with two levels for balloon viewing . Pool was amazing, peaceful , and quiet. Staff was spectacular, Sinam always had a smile and was ready to help us with anything we needed. They offered excursions, but we’re never pushy about anything. Breakfast buffet was amazing , with endless food options. I would come back here again for sure
Response from Sinan on 30 Jun 2023
Hello Christina,Thank you for your good comment nd hsraing your opinion with a good rate. It was our pleasure to host you at our Hotel, You're always welcome :)

10/10 Excellent

christina

Stayed 3 nights in Jun 2023
Response from Sinan on 18 Jul 2023
Hello Christina, Thank you very much for your rates, It's really important for us to improve our service, You're always welcome to our Hotel.

10/10 Excellent

Burak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with large rooms.
Stayed 3 nights in May 2023
Response from Sinan on 19 May 2023
Merhabalar Burak Bey,Yorumunuz ve puanlamanız için çok teşekkür ederiz, Memnuniyetiniz ve düşünceleriniz bizim için çok önemli, sizleri evinizde gibi hissettirmek için her zaman buradayız.

10/10 Excellent

Ramona, Sammamish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at Grand Cappodacia. Rooms were spacious and clean, location was great, breakfast was good with great views and staff were very friendly and helpful. Special thanks to Sinan who answered all my questions and was a great help with all the arrangements. Highly recommend!
Response from Sinan on 18 Apr 2023
Hello Ramona,Thank you so much for this beautiful comment, It's so nice to know that you had a hassle free vacation at our place.You're always welcome to Grand Cappadocia Hotel :) Have a nice day

2/10 Terrible

Sneha

10/10 Excellent

Rabeya M

Stayed 2 nights in Nov 2022

10/10 Excellent

Marian

Stayed 3 nights in Oct 2022
Response from Sinan on 10 Oct 2022
Thank you so much for your ratings, We love so much to host you in our Hotel. You're always welcome and We will be waiting for you for your next reservation :)

6/10 Okay

Myung

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from Sinan on 11 Sept 2022
Thanks for your ratings, It's important for us to give you better service in the future. Have a great day.

10/10 Excellent

Adnan

Stayed 3 nights in Jul 2022
Response from Sinan on 16 Jul 2022
Hello Adnan, Thank you very much for your nice rating, It's so important for us to improve ourselves. Hope to see you next time in Cappadocia.

10/10 Excellent

Sapna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with prime location. But the staff and their hospitality made the stay just that extra bit better. I would reccomend this hotel and would come back again.
Stayed 5 nights in Jun 2022
Response from Sinan on 29 Jun 2022
Thank you very much for your nice comments and good ratings. It was also a pleasure for us to host you, Hope to see you in Cappadocia next time.

10/10 Excellent

Hae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place you can go anywhere you want to go. Great room and staffs and owner. Also great breakfast and top roof views.
Stayed 3 nights in Apr 2022
Response from Sinan on 5 May 2022
Thank you very much for your good comment and rating, ıt's a big support for us :) I hope We will see you next time in Cappadocia, in our Hotel again :)

10/10 Excellent

Rajaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful. We had to leave early in the morning so they arranged a small extra breakfast for us. The rooms are beautifully decorated, clean and homey. The breakfast is reach and tasty. Good viewpoint from the terrace to watch balloons in the morning. Close to everything in Goreme.
Stayed 3 nights in Apr 2022
Response from Halil on 9 Apr 2022
Dear Rajaa, Thanks for your kindly comment.We were very glad to hosted you.Hope to see you again :)

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel.
The hotel was very nice. Room was comfortable. Staffs communication was really good and helpful. Breakfast amazing. It was snowy so we couldnt get much from hotel but the whole stay was amazing. The hotel can arrange many tours. They arranged us hotairballoon trip but due to snow it got cancelled and we got our refund.
Stayed 3 nights in Mar 2022
Response from Halil on 23 Mar 2022
Hello Dear Ahmed, Thank you very much for your good comments and we are happy that you enjoyed your time in our hotel, we are looking for to host you in Grand Cappadocia again :) Have a wonderfull days :)

10/10 Excellent

Masood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Nice and clean hotel. Very close to everything. Breakfast was great as well. Just the wifi signal was weak and it was slow, it needs improvement. Overall experience was great. Would stay there again if I visit Cappadocia.
Stayed 2 nights in Dec 2021
Response from Sinan on 20 Dec 2021
Thank you very much for your comment, and rating, It is so important for us that you share your good experiences and opinions. You are always welcome to our Hotel. Hope to see you in your next Cappadocia Trip.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, excellent location and 5* breakfast
Stayed 4 nights in Nov 2021
Response from Sinan on 6 Dec 2021
Hello Patrick, Thank you so much for your good comments, it's important for us to improve ourself, See you next time in your Cappadocia trip. :)

10/10 Excellent

Daisy Chau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021

10/10 Excellent

Hezam Mohamed

Stayed 2 nights in Aug 2021

6/10 Okay

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service
They must notify of the works in the street
The hotel is well located and everything is correct, but the works in the surrounding streets have been very annoying during the stay due to noise and dust.
Stayed 2 nights in Aug 2021
Response from Halil on 14 Aug 2021
Dear Fernando, First of all, we would like to thank you as Grand Cappadocia Hotel family for choosing our hotel and letting us host you during your stay in cappadocia. We also so much appreciate for taking your valuable time to share your recent experience. We became a brand in cappadocia with word of mouth and we know it can travel a long way. Your reviews are very important for us to keep our service quality always high. We would love to host you again and your friends in the near future. Best wishes, Grand Cappadocia Hotel

4/10 Poor

Nadi, Poland

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old place , Poor facility . Poor gym . Poor food, location good
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2020

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No comment. Everything was perfect.
Stayed 1 night in Oct 2020
Response from Grand Cappadocia Hotel on 5 Nov 2020
Dear Edin, First of all, we would like to thank you as Grand Cappadocia Hotel family for choosing our hotel and letting us host you during your stay in cappadocia. We also so much appreciate for taking your valuable time to share your recent experience. We became a brand in cappadocia with word of mouth and we know it can travel a long way. Your reviews are very important for us to keep our service quality always high. We would love to host you again and your friends in the near future. Best wishes, Grand Cappadocia Hotel

10/10 Excellent

Batin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kesinlikle Tavsiye Ediyoruz
2 gece kaldığımız bu otelde her şey çok güzeldi. Covid önlemleri oldukça yeterlidi. Açık büfe kahvaltısı ise oldukça zengin ve hiyyenikti. En çok beğendiğimiz ise sabah terasta balonları izlemek oldu. Bir dahaki gelişimizde tercihimiz yine Grand Cappadocia olacak.
Stayed 2 nights in Aug 2020
Response from Grand Cappadocia Hotel on 31 Aug 2020
Merhabalar Batın Bey, Öncelikle değerli zamanınızı ayırıp otelimiz hakkında yaptığınız değerlendirme ve yorumlarınız için çok teşekkür ederiz. Yorumlarınız hizmet kalitemizi artırabilmek açısından bizim için çok önemlidir. Yakın zamanda sizi ve ailenizi tekrardan otelimizde ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz. Saygılarımızla, Grand Cappadocia Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was kind to arrange our hot balloon flights without any problems. The receptionists were all friendly and trying to help.
Stayed 1 night in Dec 2019
Response from Grand Cappadocia Hotel on 22 Dec 2019
Dear Guest, First of all, we would like to thank you as Grand Cappadocia Hotel family for choosing our hotel and letting us host you during your stay in cappadocia. We also so much appreciate for taking your valuable time to share your recent experience. We became a brand in cappadocia with word of mouth and we know it can travel a long way. Your reviews are very important for us to keep our service quality always high. We would love to host you again and your friends in the near future. Best wishes,

10/10 Excellent

Anna, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff extremely help especially Tuna in prompt communications and organising our private local tours. Thank you for making our stay fantastic.
Stayed 2 nights in Jun 2018
Response from Grand Cappadocia Hotel on 10 Dec 2019
Dear Anna, First of all, we would like to thank you as Grand Cappadocia Hotel family for choosing our hotel and letting us host you during your stay in cappadocia. We also so much appreciate for taking your valuable time to share your recent experience. We became a brand in cappadocia with word of mouth and we know it can travel a long way. Your reviews are very important for us to keep our service quality always high. We would love to host you again and your friends in the near future. Best wishes, Grand Cappadocia Hotel

8/10 Good

Biljana, Macedonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in the centar of Göreme, and you can go everywhere walking. Open Air Museum is 1 km, Red and Rose Valley are 1.5-2 km far from the hotel. Excellent! Wery quite, vacation for body and soul.
Stayed 5 nights in May 2018
Response from Grand Cappadocia Hotel on 10 Dec 2019
Dear Biljana, First of all, we would like to thank you as Grand Cappadocia Hotel family for choosing our hotel and letting us host you during your stay in cappadocia. We also so much appreciate for taking your valuable time to share your recent experience. We became a brand in cappadocia with word of mouth and we know it can travel a long way. Your reviews are very important for us to keep our service quality always high. We would love to host you again and your friends in the near future. Best wishes, Grand Cappadocia Hotel

10/10 Excellent

KWANG CHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Sinan on 18 Feb 2024
Thank you for your good ratings, It's very important for us to improve our services, We hope to see you here again!

8/10 Good

Saetbyeol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Sinan on 18 Feb 2024
Thank you for your good ratings, It's very important for us to improve our services, We hope to see you here again!

10/10 Excellent

Marco Valerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia de sonho em Goreme
Excelente estadia, localizacao perfeita, cafe da manha fantastico. Parabens pelo atendimento dos funcionarios da recepcao e em especial. Destaque para a cortesia e amabilidade do rapaz do cafe da manha. Obs.: o espetaculo dos baloes desde o terraco do hotel pela manha, por volta das 6:30hs, e inesquecivel.
Stayed 3 nights in Sep 2023
Response from Sinan on 29 Oct 2023
Hello Marco,Thank you very much for your rating and comment It's very important for us to improve our services. We wish to serve you even better in the future. Have a great days

10/10 Excellent

ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nosotros llegamos 11:45 a y el señor la recepción nos estaba esperando fue súper amable con nosotros nos llevó hasta la habitación y nos explicó todo referente al hotel. Al día siguiente el desayuno estaba súper todo muy fresco y hecho al momento el mesero súper atento y listo para ayudar. En una ovación necesitamos algo y llamamos a la recepción y una joven chica enseguida nos ayudó . Recomiendo 💯x💯 este hotel seguro de fácil acceso y muy céntrico. Gracias a todo de la familia Cabrera habitación 103
Response from Sinan on 13 Sept 2023
Thank you so much for your comment and rating, It's so important for us to improve our services, We hope to see you in the future at our place again. Have a great days.

10/10 Excellent

Sachiko

Stayed 4 nights in Aug 2023
Response from Sinan on 2 Sept 2023
Hello Thanks for the rating it's very important for us to improve our services. We hope to see you next time in here and host you even better, have a great days!

10/10 Excellent

Yamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Sinan on 16 Jul 2023
Thank you very much for you rating. It's so important for us to improve our services, We wish you a wonderful vacation.

8/10 Good

Hüseyin

Stayed 3 nights in Apr 2023
Response from Halil on 4 May 2023
Yorumunuz için teşekkür ederiz.Yine bekleriz.