Property entrance

Reviews of Saxton Lodge

4 out of 5
Saxton Lodge
103 Saxton Rd East, Stoke, Nelson

Reviews

9.2

Wonderful

Rating 10 - Excellent. 235 out of 387 reviews" "
Rating 8 - Good. 125 out of 387 reviews" "
Rating 6 - Okay. 21 out of 387 reviews" "
Rating 4 - Poor. 5 out of 387 reviews" "
Rating 2 - Terrible. 1 out of 387 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024
Response from Mike on 31 Mar 2024
Thanks David for taking the time to let us know....Mike

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Big room and very clean and tidy.
Stayed 1 night in Mar 2024
Response from Mke on 19 Mar 2024
Thanks Daniel......that is a nice review. Pleased we were able to make your stay comfortable.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A clean and tidy motel, good central location. A very good sized room with 2 queen beds. A large shower.
Stayed 2 nights in Feb 2024
Response from Mike on 10 Feb 2024
Thank you Paul....it is an inspiration to the team to see your nice review, and those of many others. We are gradually developing the restaurant and hope to add a liquor license for those that would like to dine in.....lots more happening too so we hope we will have many more happy guests like you....thanks again

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mike on 13 Jan 2024
Thank you for your review....much appreciated

10/10 Excellent

Stu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property large rooms big carparking area and very clean high quality facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Saxton had everything we needed. We were doing a kayak and hiking tour in Abel Tasman National Park and stayed before and after our tour. Our flight arrived late, but the owners were there to greet us after the normal reception hours, even having their chef prepare an amazing dinner for us. The rooms were very clean and comfortable. The owners were lovely, full of information and recommendations. We'll definitely stay there again during our next trip to Abel Tasman.
Stayed 1 night in Nov 2023
Response from Dion & Alexandra on 2 Jan 2024
Thank you for your feedback. It was our pleasure to make your stay as pleasant and straight forward as possible. We are pleased to hear you enjoyed your hiking tour- it is one of the most beautiful spots in New Zealand and hopefully we see you again soon, Best regards, Alexandra & Dion

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this inn. The staff was helpful and friendly, and it's conveniently located near the main road and across from the sports park. The room was spacious and clean. It's obvious that the owners and staff take pride in the property, and I truly enjoyed chatting with them during my stay! I will be back to Nelson next year and will definitely return to Saxton Lodge!
Stayed 2 nights in Dec 2023
Response from Dion & Alexandra on 16 Dec 2023
Thank you for the review and choosing to stay with us. It was a pleasure to have you as our guest and thank you for taking the time to have a chat. Our best wishes for Christmas and the New Year!

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, property very clean
Stayed 2 nights in Nov 2023
Response from Mike on 14 Nov 2023
Thank you for you great post. We have upgraded the wifi and have now got chrome cast for all TV's......how was your experience with that....?

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy option for location and proximity to the airport. Plenty of free parking, a really big room, bathroom newly renovated
Stayed 1 night in Nov 2023
Response from Mike on 14 Nov 2023
Thanks for your good review.....it is very encouraging for management and staff that we are doing good things

10/10 Excellent

Jodie

Stayed 1 night in Oct 2023
Response from Dion & Alexandra on 22 Oct 2023
Thank you for you feedback Jodie. It was pleasure to host you all! Best wishes Dion & Alexandra

10/10 Excellent

Danaee

Stayed 1 night in Sep 2023
Response from Mike on 14 Nov 2023
Thanks for your great review.....means a lot to the staff and management

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Jodie

Stayed 2 nights in Apr 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful
Stayed 4 nights in Mar 2023

8/10 Good

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly owners and staff. Loved our stay.
Stayed 1 night in Mar 2023
Response from Mike on 27 Mar 2023
Thanks Adam.....always nice to know we are doing what our guests like and want...!

8/10 Good

Danny

Stayed 1 night in Mar 2023

8/10 Good

Elizabeth

Stayed 1 night in Mar 2023
Response from Mike on 27 Mar 2023
Thanks Elizabeth for your score....we appreciate it when guests take the time to make a review....hope we might see you again...

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay just over from Saxton stadium and I. Between Richmond and Stoke so easy access to all Nelson has to offer. Will stay again.
Stayed 3 nights in Feb 2023
Response from Mike on 27 Mar 2023
We look forward to being your hosts on your next visit.....!

10/10 Excellent

Anisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect in walking distances of all the restaurants. nice reception and photos are what you get
Response from Mike on 27 Mar 2023
Pleased to hear your good words ....thanks so much

10/10 Excellent

Margery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodating staff.
Stayed 2 nights in Feb 2023
Response from Mike on 27 Mar 2023
We work hard to make everyone feel welcome, and will be making further improvements as we go along.

10/10 Excellent

Elder and Sister

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent
Stayed 1 night in Jan 2023
Response from Mike on 27 Mar 2023
We hope that you will continue to enjoy our place....it is always a pleasure to meet nice people....!

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly great place to stay
Stayed 3 nights in Jan 2023
Response from Desma on 26 Jan 2023
Thank you for taking the time to review our property we appreciate it.

6/10 Okay

Greg

Business traveller
Liked: Staff & service, room comfort
OK
Dated but clean and comfortable. Photos are misleading. No cafes or restaurants within walking distance.
Stayed 2 nights in Jan 2023
Response from Desma on 26 Jan 2023
We have a number of cafe's and restaurants within 10 minutes walking distance however it depends on the day of the week as many places are short staffed at present.Thank you for your constructive review we appreciate it.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2023

10/10 Excellent

Joel Galvez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and site. only problem was the roadworks outside that went on for 3 nights.
Response from Desma on 26 Jan 2023
Thank you for your review, we were very disappointed that the council decided to do roadworks during our busiest time of the year, sadly out of our control.

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quite a basic property. Good vue for money. Unfortunately both nights we stayed had Road works outside from 9pm to 6am making it impossible to sleep. No mention of this was made by the property (despite it likely have been a notifiable activity by the contractors)
Response from Desma on 26 Jan 2023
Thank you for your review, yes sadly we had no control over the council deciding to do roadworks in our peak season, not ideal for anyone.

10/10 Excellent

Beth

Travelled with family
Liked: Staff & service, property conditions & facilities
The Saxton lodge was excellent
Response from Desma on 18 Jan 2023
We appreciate you taking the time to give us a review.

10/10 Excellent

Sam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Also friendly always helpful all round 5 stars
Response from Desma on 18 Jan 2023
Thank you Sam we work hard to welcome our guests and ensure they enjoy their stay, so thank you for your review.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely motel to stay at. very handy to town and activities. Nice and tidy. Excellent service from the staff. Thank you
Stayed 3 nights in Dec 2022
Response from Desma on 18 Jan 2023
Sara we appreciate your comments, we have a great team of workers which I will ensure they see your comments, hope to have you visit again.

8/10 Good

Toshihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Alice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colleen is a wonderful host and was lovely to deal with. She was really busy when we arrived but didn’t let that show. Our room was large, bright and very clean with lovely, comfy beds. Not a lot going for the property itself but we just needed beds so it fit the brief. Only (minor) issues were that the tv was fixed to the wall facing one single bed at the end of the room so not really visible from the rest of the room and the lights aren’t able to be dimmed/no bedside lamps which made it a little tricky with a baby but not a big deal, just a comfort thing. Would happily overnight there again. Thanks!
Response from Colleen on 18 Jan 2023
Alice thank you so much for the lovely comments, I appreciate it especially at this crazy time of the year, it makes it all worth while.

10/10 Excellent

Blake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for a weekend A -Blake
Response from Desma on 18 Jan 2023
Thank you Blake we appreciate you taking time to review Saxton Lodge.

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Property conditions & facilities
Didn’t expect building works to be happening
Response from David. on 6 Dec 2022
Hello Joanne,We apologise for the build happening when you were here. As I explained at the time the work was supposed to happen 2 weeks prior to you visit.Unfortunately, there was a hold up with the steel, so the work was delayed. We had originally arranged to have the work done when we only had corporate guests and tours in house so there would be nobody on the premises during the day while the builders we working.Kind regards,David.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and tidy units
Response from Desma on 11 Nov 2022
Thank you John, we try hard to give our guests a friendly welcome and an enjoyable stay, hope to see you again.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location off the highway but easy to get to. Large rooms, very comfy.
Stayed 2 nights in Oct 2022
Response from Desma on 11 Nov 2022
Thank you for your review Lisa we appreciate it as it helps other guests when travelling.Hope to see you again.

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to where we were going. Friendly staff.we will be back. Thnx
Stayed 1 night in Oct 2022
Response from Desma on 24 Oct 2022
Thank you for taking the time to review Saxton Lodge Grant, we look forward to your next visit.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant last minute overnight stay. David (host) very friendly and welcoming. Good big room for family of 4, comfy beds. Didnt use communal kitchen as lots if sport teams staying and using, but maybe next time.... Will definitely stay again....
Stayed 1 night in Jun 2022
Response from Jinelle, Guest Services on 19 Jun 2022
Thank you, Sharon. Our managers David & Desma strive to make every guest feel welcome & to enjoy their time in Nelson. We're glad you found the room to your liking for you & your family, and definitely look forward to seeing you again next time. Kind regards

8/10 Good

Darin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to work
Stayed 2 nights in May 2022
Response from David. on 6 May 2022
Hi Darin, Thanks for taking the time to give us a review. We appreciate your business and look forward to hosting you in the future. Kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Amazing stay
Stayed 2 nights in Dec 2021
Response from Jinelle, Guest Services on 15 Mar 2022
Thank you! We appreciate your feedback. Kind regards

8/10 Good

Rogan

Liked: Cleanliness
Stayed 2 nights in Mar 2022

8/10 Good

Nitin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice and big, staff is friendly. The property is a fair drive to town and also is adjacent to a busy road so the properties facing the road get traffic noise.
Stayed 3 nights in Feb 2022
Response from Jinelle, Guest Services on 19 Feb 2022
Thank you for taking the time to leave us a review Nitlin. Please know that we have other rooms off the main road if guests wish to request them. We're glad the staff could assist you during your stay, & hope to welcome you back again soon! Kind regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious
The room was clean and spacious. The place is close to town as well. They give free milk :)
Stayed 1 night in Jan 2022
Response from Jinelle, Guest Services on 1 Feb 2022
Many thanks, we appreciate your review on Expedia. Please come visit the team @ Saton Lodge again the next time your in Stoke! Kind regards

8/10 Good

Kelsie

Travelled with family
Liked: Cleanliness, staff & service
No aircon
Stayed 1 night in Jan 2022
Response from Jinelle, Guest Services on 23 Jan 2022
Thank you for your rating Kelsie! All our rooms are fully air conditioned, and we have received no calls that there are any issues with them. We hope we can assist next time if you have any trouble in operating the air conditioner, & hope to see you again. Kind regards

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, about 15 min to the city. we definitely come back to stay here next time
Stayed 2 nights in Jan 2022
Response from Jinelle, Guest Services on 11 Jan 2022
Thank you for your feedback Anita, we are glad you enjoyed your stay and hope to see you again in the future

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good large room, has a well stocked kitchen and laundry facilities
Stayed 3 nights in Jan 2022
Response from Jinelle, Guest Services on 8 Jan 2022
Thank you for leaving us a review Stephanie! We appreciate you taking the time & are glad that you found our rooms comfortable & our facilities convenient Please visit again

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff, good rooms
Stayed 2 nights in Dec 2021
Response from Jinelle, Guest Services on 8 Jan 2022
Thank you Martin The team will be glad to hear that you enjoyed your experience with us at Saxton Lodge. Thank yo for sharing your feedback! Kind regards

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice out of town location
Stayed 2 nights in Jan 2022
Response from Jinelle, Guest Services on 8 Jan 2022
Thank you Debbie We appreciate you taking the time to leave us a review & are glad you found our location convenient. We hope to see you again in the near future Kind regards

10/10 Excellent

Winnie Cheuk Wing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Jinelle, Guest Services on 8 Jan 2022
Thank you Winnie We are glad you enjoyed your stay with us at Saxton Lodge. Please visit again next summer! Nga Mihi

10/10 Excellent

Harry

Stayed 2 nights in Dec 2021