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Reviews of La Quinta Inn by Wyndham Nashville South

2.5 out of 5
La Quinta Inn by Wyndham Nashville South
4311 Sidco Dr, Nashville, TN

Reviews

5.0
Rating 10 - Excellent. 126 out of 1132 reviews" "
Rating 8 - Good. 129 out of 1132 reviews" "
Rating 6 - Okay. 218 out of 1132 reviews" "
Rating 4 - Poor. 268 out of 1132 reviews" "
Rating 2 - Terrible. 391 out of 1132 reviews" "

4.6/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Brandy

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely unsafe ! People laying around outside. People sitting in cars and on the hoods of the cars. A lot of people walking around. My children were crying and didnt want to get out of the car. We had to leave immediately because it felt unsafe.
Stayed 2 nights in May 2024
Response from Manager on 21 May 2024
Hello Brandy,We apologize for your experience. Your safety is our top priority, and we have security measures in place. For further assistance or information on safety procedures, please reach out to our management team.

6/10 Okay

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms were very dated and the carpet was sticky . The outer doors were dirty and the tub was yucky
Stayed 1 night in May 2024
Response from Manager on 21 May 2024
Hello Crystal, We appreciate your feedback and apologize for any inconvenience you may have experienced. Rest assured that we will address these concerns internally to ensure a more pleasant stay for our future guests. Thank you for bringing this to our attention.

6/10 Okay

Sherilyn

Disliked: Property conditions & facilities
Building us old. There was mold in the bathroom. I was only sleeping there 1 night so it wasnt a problem.
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Sherilyn, We appreciate your feedback regarding your recent stay with us. We take all guest comments seriously and will address the issue you mentioned to ensure a better experience for future guests. Thank you for bringing this to our attention.

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the fact that the hotel room was filthy and maintained there was no access to the second floor unless you carried your luggage all the way up the stairs the pool was Pons gum which I have photos of I would not recommend anyone staying at this hotel
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Nicole, We regret to hear about your recent experience and appreciate your feedback. Our team will address the cleanliness concerns and accessibility issues you mentioned accordingly. Thank you for bringing this to our attention, and we hope you consider reaching out to our management team to discuss this further.

2/10 Terrible

Susila

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 13 May 2024
Hello Susila, We apologize for any inconveniences during your stay. Please reach out to us directly with any specific feedback so we can address your concerns and improve our services for future guests.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and easy check in
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Michelle,We are delighted to hear that you found our staff friendly and your check-in process smooth. Your kind words are truly appreciated, and we hope to welcome you back for another enjoyable stay.

2/10 Terrible

Carmen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty all over. Dirty, stained towels, sheets, carpet. Building ran down, pool dark green. No exaggeration.
Stayed 3 nights in May 2024
Response from Manager on 10 May 2024
Hello Carmen, We're sorry to hear about your experience. We take all feedback seriously and will address your concerns internally to ensure our high standards are met. Guest feedback helps us improve our services for future visits.

4/10 Poor

Brianna

Travelled with group
Disliked: Cleanliness
Not like the pictures.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Brianna,We apologize if our hotel did not meet your expectations. Feedback is valuable for our continuous improvement. Please contact management so we can better understand your concerns.

10/10 Excellent

larreine t., Woodstock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice price for the place. Everyone was friendly!
Stayed 2 nights in May 2024
Response from Manager on 7 May 2024
Hello larreine t.,We're thrilled to hear you found our prices attractive and our team friendly! We aim to provide great value with excellent service to all our guests. Your feedback is appreciated and we hope to welcome you back soon.

4/10 Poor

Hayley

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 8 May 2024
Hello Hayley, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly with any specific feedback you have from your stay. We appreciate your input and strive to improve based on guest experiences.

4/10 Poor

Kelly

Travelled with family and small children
The room was disgusting. Very dirty. The beds were made but there were stains everywhere. The shower was dirty and the chairs had stains. The outside area was gross and the cable tv was not working. The nightly rate was increased for whatever reason and in my opinion it was extremely high for the quality of room. Will not stay there again and would not recommend.
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Kelly,We value your feedback and apologize for falling short of expectations. Should you have additional concerns, kindly reach out to our management team for further assistance.

4/10 Poor

Brad

Disliked: Staff & service, amenities, property conditions & facilities
It was a worn-out facility. Clean enough I guess. I would not be comfortable with my wife staying there alone.
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Brad,We value your feedback and will address your concerns with our team. Your safety and comfort are important to us, and we take all feedback seriously to ensure a positive experience for our guests.

4/10 Poor

Cynthia

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
It was filthy!!! Stayed one night and cancelled our 2nd night!
Stayed 2 nights in May 2024
Response from Manager on 11 May 2024
Hello Cynthia,We're sorry to hear about your experience and appreciate your feedback. We encourage guests to reach out to our management to discuss any concerns further.

2/10 Terrible

Rosemary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very run down. Pool water was green with no chairs.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Rosemary, We appreciate your feedback and apologize for any inconvenience. Guest satisfaction is a top priority, and we take your comments seriously to make improvements. We encourage you to reach out to our management directly to discuss your concerns further. Thank you for bringing this to our attention.

4/10 Poor

Lawrence, Lizella

Travelled with pets, Travelled with group
Disliked: Amenities
Hotel didn’t have any ice, said it was winterized which caused a hassle
Stayed 2 nights in Feb 2024
Response from Manager on 4 May 2024
Hello Lawrence,We apologize for any inconvenience you experienced due to our winterization process. For any future stays, feel free to contact us in advance for assistance with any specific requests. We appreciate your feedback and will use it to improve our services for all guests.

2/10 Terrible

zolad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff have no idea how to look up expidia reservations. Unclean room i had to upgrade to because they couldn't find my reservation. Place smells like urine, room and building look terrible.
Stayed 2 nights in Apr 2024
Response from Manager on 2 May 2024
Hello zolad, We regret to hear about your experience and thank you for bringing this to our attention. We always strive to meet our guests' expectations and will address these concerns with our team for improvement. Guest satisfaction is our top priority, and we appreciate your feedback.

2/10 Terrible

Maria, Cicero

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was green gunk with garbage. The rooms were smelly. I requested room change that was accommodated but stunk just as bad. Never again!!! The lobby was so fresh and so clean, but thats it.
Stayed 2 nights in Apr 2024
Response from Manager on 2 May 2024
Hello Maria, We appreciate your feedback and regret to hear about your less-than-ideal experience at our hotel. Guest satisfaction is a top priority for us, and we will address these concerns internally for improvements moving forward. Your input is valuable for us to enhance our services.

4/10 Poor

Mark

Stayed 1 night in Apr 2024
Response from Manager on 21 May 2024
Hello Mark, We're sorry to hear that your recent experience didn't meet your expectations. Please don't hesitate to reach out to us directly with any feedback you'd like to share so we can address your concerns promptly.

4/10 Poor

Arun

Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Arun, We're sorry to hear that your stay fell short of expectations. Please feel free to contact us directly with any details to help improve our services for future guests.

4/10 Poor

Cynthia, Montrose

Liked: Staff & service
Disliked: Cleanliness
Best thing about room, comfortable mattress
Stayed 3 nights in Apr 2024
Response from Manager on 30 Apr 2024
Hello Cynthia, We are delighted to hear that you found our mattresses comfortable during your stay. We appreciate your positive feedback and hope to welcome you back for another restful experience.

10/10 Excellent

NAVIN

Travelled with family
Liked: Property conditions & facilities
Good property n breakfast
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello NAVIN,We're delighted to hear that you enjoyed our property and breakfast during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

4/10 Poor

Karen

Travelled with partner
Very old and not updated. Stained furniture Room was very roomy
Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello Karen,We appreciate your feedback on our spacious rooms and apologize for any inconvenience caused by the condition of the furniture. Your comments will be shared with the relevant teams for review and improvement. We hope you were able to enjoy your stay otherwise and look forward to welcoming you back for a future visit.

2/10 Terrible

Vamsi krishna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Vamsi krishna, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any feedback you may have so we can address it accordingly.

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Bathroom floor and lower walls show mopping without cleaning. Briefly walking on the floor barefoot before stepping into the tub left dirty footprints in the tub.
Stayed 2 nights in Apr 2024
Response from Manager on 26 Apr 2024
Hello Richard, We apologize for any inconvenience you experienced. Your feedback is important to us and will be shared with our housekeeping team for improvement. We appreciate you bringing this to our attention to ensure a pleasant stay for our future guests.

10/10 Excellent

Hayley

Stayed 1 night in Apr 2024
Response from Manager on 14 May 2024
Hello Hayley,We are thrilled to hear that you had a wonderful experience with us. We hope to welcome you back soon for another enjoyable stay!

2/10 Terrible

Angelina

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs to be update. It smelled of smoke covered up with air fresheners.
Stayed 3 nights in Apr 2024
Response from Manager on 25 Apr 2024
Hello Angelina, We appreciate your feedback and apologize for any inconvenience you experienced. Our team is constantly working to improve our facilities. Your comments have been noted for further evaluation.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Timothy,We appreciate you taking the time to review our hotel. If you have any specific feedback to provide, please don't hesitate to reach out to us so we can ensure a more enjoyable experience for you in the future.

8/10 Good

Nia

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this property twice now, and it seems the quality differs between rooms. First room I stayed in was excellent, spacious, nice bathroom, etc. The room I stayed in recently was overall fine, but didn’t have a microwave or fridge, and the bathroom was kind of icky. There was obvious water damage on the ceiling and the light was so dim I had to keep the door open while showering.
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Nia, Thank you for choosing to stay with us again. We appreciate your feedback and will share your comments with our team for review. If you have any concerns during your stay, please do not hesitate to contact our front desk for assistance. We hope to welcome you back soon for an overall enjoyable experience.

8/10 Good

Barbara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was not well kept
Stayed 4 nights in Apr 2024
Response from Manager on 18 Apr 2024
Hello Barbara, We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team works diligently to maintain our property to the highest standards. If you have any further concerns, please reach out to our management team directly for assistance. Thank you for bringing this to our attention.

10/10 Excellent

Cyanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 19 Apr 2024
Hello Cyanna,We are happy to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon!

6/10 Okay

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Manager on 18 Apr 2024
Hello Anton, We appreciate you choosing our hotel for your stay! If you have any further feedback to share about your experience, please don't hesitate to get in touch with us. We value your input and would love to address any concerns you may have.

2/10 Terrible

Ruth

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They took money off my card before time, There was no fridge or microwave The bath tub was broken The house keeper went into room after i told her i didn't need any service besides towels She went in made the bed with same sheets and didn't clean, touched my daughter in laws purse i would not recommend this place to anyone
Stayed 2 nights in Apr 2024
Response from Manager on 16 Apr 2024
Hello Ruth, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address these concerns with our team for improvement. It's important for us to provide a comfortable and secure environment for all our guests.

2/10 Terrible

Jennifer

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty and smelly. The walls were paper thin, when asked to change rooms we were placed in a room that smelled worse. There was no toilet paper or clean towels in the room either.
Stayed 2 nights in Apr 2024
Response from Manager on 16 Apr 2024
Hello Jennifer, We're sorry to hear about your experience, and we appreciate you bringing this to our attention. We encourage guests to reach out to management directly to address any concerns during their stay for immediate assistance. Your feedback will be forwarded to the appropriate departments for review and improvement.

2/10 Terrible

Caitlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Hello Caitlyn, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and hope to have the opportunity to make it right for you in the future.

2/10 Terrible

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst facility ever
Stayed 2 nights in Apr 2024
Response from Manager on 15 Apr 2024
Hello Jim, We are disappointed to hear about your experience, and we take all feedback seriously. Your comments are important to us, and we would recommend sharing any concerns directly with our management to address them effectively. Thank you for sharing your thoughts with us.

2/10 Terrible

Wade, Estero

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very run down. Train yard nearby squealed with brake noise all night long. Beds were concave and mattress looked like a taco. Room smelled like pet urine. Front desk person couldn’t care less.
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Wade,We apologize for your less than satisfactory experience and appreciate you bringing this to our attention. We strive to offer comfortable accommodations and will address these concerns internally. Your feedback will help us improve for future guests.

2/10 Terrible

Theresa Dee, Cheyenne

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
You say there is breakfast but all you get is toast or cereal.. Awful!
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Theresa Dee, We apologize that our breakfast options did not meet your expectations. We appreciate your feedback and will share it with our team for possible improvements to ensure a better experience for future guests. Your comments are valuable to us as we strive to enhance our services.

4/10 Poor

Anton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 7 nights in Apr 2024
Response from Manager on 10 Apr 2024
Hello Anton,We appreciate your feedback regarding breakfast and will share it with our team for future improvements. Your opinions are valuable to us as we strive to enhance our guests' experience. Thank you for taking the time to review your stay with us.

2/10 Terrible

Kelly

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very old and outdated facilities. The breakfast was shabby, they didn’t have eggs, the coffee looked like brown water and we didn’t even eat there (we chose this hotel because it offered free breakfast). La Quinta usually is quality but this one specifically was very disappointing.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Kelly, We appreciate you taking the time to share your feedback with us. We strive to offer a variety of breakfast options to cater to all guest preferences. Your comments will be shared with the team for further evaluation and improvement. We hope to have the opportunity to welcome you back in the future for a more positive experience.

2/10 Terrible

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
There is rust and rotting wood all over this facility. When we got to our room the lights were on, tv was on and the dresser was pulled away from the wall like someone had been plugging something in. The beds were wrinkled like people had rolled around on top and 2 pillows were missing. There was a towel hanging over the shower curtain like it had been used. No other towels, or wash cloths, or hand towels, no bath mat. The seal on the bathtub was sagging and I could see the mold and rot around the edge of the tub. There was hardly any toilet paper, no tissues, no toiletries, etc. disgusting conditions for $100 per night.
Response from Manager on 9 Apr 2024
Hello Stephanie, I'm sorry to hear about the concerns you encountered during your stay. We always aim to provide a clean and comfortable environment for our guests. Your feedback is valuable and will be shared with the management for further review and improvement. We appreciate you bringing this matter to our attention so we can address it accordingly.

6/10 Okay

Kavianna

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I literally found a condom behind the door in my room …you definitely get what you pay for…
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Kavianna,We apologize for any inconveniences you experienced during your stay. We appreciate your feedback and will address this matter with our housekeeping team to ensure all rooms are thoroughly checked. Thank you for bringing this to our attention and we hope you will consider staying with us again in the future.

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
Got to our room. The mattresses were filthy. Tv didn’t work. Moved the dresser away from the wall and found 3 empty beer cans and a maxi pad behind the dresser. Front desk guy didn’t really care. The maintenance guy who came to the room was more upset about what we found than the front desk guy. They cleaned it up and fixed the TV. Would not stay here ever again.
Stayed 4 nights in Mar 2024
Response from Manager on 7 Apr 2024
Hello Joel,We sincerely apologize for the inconveniences you experienced during your stay. Our team will address these issues to prevent similar occurrences in the future. Your feedback is valuable to us as we strive to improve our services.

10/10 Excellent

Diane

Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Diane,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.

4/10 Poor

Cristian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Quiet place to stay a night, last option cause the room stinks, not cheap, but the front door guy was nice
Stayed 1 night in Apr 2024
Response from Manager on 5 Apr 2024
Hello Cristian, We appreciate your feedback regarding your recent stay with us. We will address the issue you've mentioned to ensure a more pleasant experience for our guests. Our team is pleased to hear that our front desk staff made a positive impression on you. Thank you for choosing our hotel and we hope to welcome you back in the future.

4/10 Poor

Negus

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello Negus, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to share any specific concerns you may have, so we can address them accordingly. We value your feedback and aim to make every guest experience a great one.

4/10 Poor

Johnito, Knoxville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never gave back my deposit. Place was rough.
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr 2024
Hello Johnito, We apologize for any inconvenience caused during your stay. For any concerns regarding your deposit, please reach out to our management team directly for further assistance. Your feedback is valuable to us as we strive to improve our services. Thank you for choosing to stay with us.

8/10 Good

MARK

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
This property was old and showing it's age but clean and well-kept.
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr 2024
Hello MARK, We appreciate your feedback on our well-maintained cleanliness standards. Our team works hard to ensure a comfortable stay for all guests. Should you require any further assistance or have additional comments, please feel free to reach out to us directly.

10/10 Excellent

AEZEL

Stayed 3 nights in Mar 2024
Response from Manager on 3 Apr 2024
Hello AEZEL,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another memorable experience.

6/10 Okay

lendia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I enjoyed my stay just couldn't sleep well because the beds (mattress) is sunked in . Not good and i had 2 rooms
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello lendia, We appreciate your feedback regarding the mattress comfort and apologize for any inconvenience caused during your stay. Guest satisfaction is important to us, and we will share your comments with the relevant team for future improvements. Should you have any further concerns, please feel free to reach out to our management team directly.

10/10 Excellent

Micaela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it 👌
Stayed 2 nights in Mar 2024
Response from Manager on 7 Apr 2024
Hello Micaela,We are delighted to hear that you enjoyed your stay with us! Should you ever wish to return, we look forward to welcoming you back.