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Reviews of Home2 Suites by Hilton Nashville-Airport

3 out of 5
Home2 Suites by Hilton Nashville-Airport
832 Royal Parkway, Nashville, TN

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 999 reviews" "
Rating 8 - Good. 278 out of 999 reviews" "
Rating 6 - Okay. 77 out of 999 reviews" "
Rating 4 - Poor. 60 out of 999 reviews" "
Rating 2 - Terrible. 39 out of 999 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Eugenia

Liked: Cleanliness, staff & service
N/A
Stayed 2 nights in May 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
MY FAMILY LOVED THE FACILITY THEY ALSO ENJOYED
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Its clean!!
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly staff
Stayed 1 night in Mar 2024

4/10 Poor

Reggie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Bathroom sink and shower was covered in hair. Furniture was stained. Breakfast was mediocre. Noisy all night. Staff was friendly.

10/10 Excellent

Ingrid, Miami

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Samantha at the front desk was amazing. She got me checked in, signed me up for a rewards system, and was just overall so nice. I've stayed at a lot of hotels but she is hands down the friendliest person I've met at one and it makes the stay so much better. The room is wonderful and at a great price. Don't be surprised to see me here more often.
Stayed 1 night in Feb 2024

10/10 Excellent

Kalen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just as described
Stayed 1 night in Jan 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast needs to get better’s
Stayed 3 nights in Jan 2024

6/10 Okay

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Cynthia

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Corydon

Disliked: Property conditions & facilities, room comfort
Probably Not on my List to Return
Old facility if not old really needs remodeling or updated
Stayed 1 night in Jan 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a easy check in.
Stayed 1 night in Dec 2023

6/10 Okay

Christina

Stayed 2 nights in Dec 2023

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel....pay attn to airport shuttle hours
I stayed one night before taking a plane to Port Canaveral for a cruise. Everything was wonderful except that I was told in advance that I could take a shuttle to airport at any time. Actually, the shuttle runs from 7 AM to 11 PM. My flight left the airport at 5:45 AM. Otherwise, great hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Devon

Stayed 1 night in Dec 2023

4/10 Poor

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom not clean. couch stained. Can hear planes landing.
Stayed 1 night in Nov 2023

10/10 Excellent

Mi

Liked: Cleanliness, staff & service, property conditions & facilities
I called the day prior to request early check-in, however when I arrived at the property the room was not ready for early check in or even at regular check in time.
Stayed 1 night in Nov 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Nov 2023

2/10 Terrible

Jay

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you like Motel 6, stay at this property. Tattered sheets, odor in room, things falling off the walls. The breakfast was dry and burnt each day. Pool broken... Shall I go on?
Stayed 2 nights in Nov 2023

8/10 Good

Stacey

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Space of rooms and room layout
Stayed 2 nights in Oct 2023

10/10 Excellent

Lisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Susan

Travelled with family
Disliked: Cleanliness, room comfort
Just okay
Came down to visit my daughter and my youngest Granddaughter. I've stayed at this hotel and has a better experience. The front desk lady was rude when I got in at 3pm. One of the cleaning men smelled of weed. The room seemed nice enough except it was on the side of the rock quarry, so very noisy no matter what time of day. I stayed for 4 days and 3 nights. The nights were so cold and air conditioning was loud. They were supposed to clean my room Saturday and my dental floss, the little bit from my teeth from where I flossed was still on the sink - ew! The only thing about the breakfast I liked besides being included was the Tornados and the coffee I will never ever stay here again. It certainly has gone down hill from a year ago when I stayed.
Stayed 3 nights in Oct 2023

10/10 Excellent

Shonda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and we were satisfied with our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, amenities
While staff was extremely friendly, we spent our entire stay with only two towels for 4 people despite multiple requests for more towels. Also, again, despite booking a room for 4 and clearly needing the pull-out couch as a bed, there were no linens for the pull-out in the room and we had to request them and make the bed ourselves. For a hotel of this cost (over $350CDN per night) I expected better service.
Stayed 3 nights in Oct 2023

6/10 Okay

Aruna, Tehachapi

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The linens were not clean on the bed. We arrived very late and there was no shuttle service from the airport so we rented a car. When we arrived there was not many parking spots left. It was very noisy all night with people making a lot of noise outside. When we got to breakfast there was plenty of food and it was good, however there was a very long line and wait. There was not many places to sit and eat.
Stayed 1 night in Oct 2023

6/10 Okay

Adrianna

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The maintenance of the room was subpar. Fan not working in bathroom, the main door was very difficult to shut, couldn’t lock bathroom door. Towels were not accessible without management on site. Called numerous times within 3 hours to have toilet paper brought to the room. Otherwise, beds were comfy, sheets were nice. Suite was large enough for 5 people to fit comfortably.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gennaro

Stayed 1 night in Oct 2023

2/10 Terrible

Abdishakur

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities
For the price I do feel like the hotel was mediocre. It was in a quiet, convenient location.
Stayed 1 night in Sep 2023

8/10 Good

Cammie

Stayed 1 night in Sep 2023

4/10 Poor

Scott

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Room was not ready at 4:30pm and we were placed in a smaller suite with one explanation or compensation
Stayed 1 night in Sep 2023

8/10 Good

Catherine J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed had a dip in the middle. Spent all night trying to stay on my side of the bed.
Stayed 1 night in Sep 2023

8/10 Good

Ted

Stayed 1 night in Sep 2023

10/10 Excellent

Christine

Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Moonbong, Cherry Hill

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, nice, kind
Stayed 1 night in Aug 2023

10/10 Excellent

Chelaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Josh

Stayed 2 nights in Sep 2023

8/10 Good

Pat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close airport
Stayed 1 night in Aug 2023

10/10 Excellent

Roel

Stayed 2 nights in Aug 2023

4/10 Poor

Nabeel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The entire place felt like it could benefit from a deep clean. The bathroom in my room looked like it hadn’t been cleaned as well as it should have been after the previous guest. The soap dispenser was out. The body wash dispenser was out. The included breakfast was premade sandwiches that looked like they had been sitting out for awhile. I’m honestly not sure how it got such a high rating from others. As far as positives go, the bed was comfortable.