In-room safe, desk, laptop workspace, soundproofing
Check availability

Reviews of Homewood Suites by Hilton Gateway Hills Nashua

3 out of 5
Homewood Suites by Hilton Gateway Hills Nashua
15 Tara Boulevard, Nashua, NH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 388 out of 581 reviews" "
Rating 8 - Good. 120 out of 581 reviews" "
Rating 6 - Okay. 35 out of 581 reviews" "
Rating 4 - Poor. 19 out of 581 reviews" "
Rating 2 - Terrible. 19 out of 581 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Hisey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - stay here every time we visit Nashua!
Stayed 1 night in Apr 2024

10/10 Excellent

Jon

Travelled with family and small children
great staff friendly and helpful
Stayed 1 night in Apr 2024

8/10 Good

Mihwa

Travelled with family
The property was clean but the bed was a little sunken in on one side. My main complaint was the dirty serving dishes and lids for condiments for breakfast which had not been wiped for a while. They were disgusting and made me wonder what else was not being cleaned. There was one lady working and she sat in the dining area and checked her phone or talked to other staff the entire time I had breakfast both mornings. Her attitude was so entitled and lazy I was appalled. It brought down the entire reputation of the hotel in my mind. There’s no room service or in-hotel dining, I believe, but they do have arrangement's with restaurants and delivery company in the area
Stayed 1 night in Mar 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited with my family and booked two rooms for three nights. The price is perfect the kids loved it. The breakfast was great. The staff wonderful. the pool heated and perfect. very satisfied. thank you
Stayed 3 nights in Mar 2024

10/10 Excellent

allison

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice for a soccer tournament. Very satisfied with the rooms, excellent service
Stayed 1 night in Mar 2024

2/10 Terrible

Ravneet

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not clean and smells bad
Stayed 1 night in Mar 2024

2/10 Terrible

Aimen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing, people's are partying and smoking weed, staff didn't care, it was the worst place we stayed in, we do travel a lot.
Stayed 2 nights in Feb 2024

8/10 Good

Cami

Good place to stay in Nashua
Stayed 2 nights in Feb 2024

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the suite was great. Could use an upgrade on the mattress but was otherwise a nice stay.
Stayed 2 nights in Dec 2023
Response from Shea on 13 Jan 2024
Dear Erin, Thank you for taking the time to review us! We are pleased to hear our location satisfied you along with our suite! We hope that you will stay here again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Shea on 30 Dec 2023
Dear Eric, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we hope to see you again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely decorated for Christmas
Stayed 3 nights in Dec 2023
Response from Shea on 30 Dec 2023
Dear Jennifer, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay! We hope that you will stay with us again soon! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Renee, Lacey

Stayed 3 nights in Dec 2023
Response from Shea on 30 Dec 2023
Dear Renee, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay here with us and we hope that you will visit us again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Hisey

Stayed 2 nights in Nov 2023
Response from Shea on 30 Dec 2023
Dear Hisey, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your stay with us and we look forward to seeing you again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

charles

Business traveller
Stayed 2 nights in Nov 2023
Response from Shea on 30 Dec 2023
Dear Charles, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay here with us and we hope to see you again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Galichet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Shea on 30 Dec 2023
Dear Galichet, Thank you for taking the time to review us! We are so pleased to hear you were satisfied within your stay with us and we hope to see you again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the highway and the bed was surprisingly comfortable.
Stayed 7 nights in Sep 2023
Response from Shea on 30 Dec 2023
Dear Darryl, Thank you for taking the time to review us! we are pleased to hear our location worked well for you and our beds were comfortable for you! We hope to see you stay with us again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

8/10 Good

MARJORIE

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
within the first 5 minutes in the room my dog found garbage under the couch. It was disappointing that after a 16hr drive the gentleman at check-in wanted to argue that I didn't cancel 1 of the 2 rooms booked. I offered to get the email in which I had the confirmation number, he declined been then continued to debate and act as if he was doing me a favor by canceling original smaller less expensive room. Other than that 1 "gentleman" all other staff was awesome.
Stayed 6 nights in Oct 2023
Response from Shea on 30 Dec 2023
Dear Marjorie, Thank you for taking the time to review us! We are pleased to hear you were satisfied with your stay as we do our very best to ensure a great stay for each of our guests. We hope you will stay with us again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Akshat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Shea on 30 Dec 2023
Dear Akshat, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for traveling for any reason!
Very friendly staff, helped with some minor inconveniences. Very clean, tidy property, great food recommendations - most nearby. Room had what we needed except for throw pillows on couch. (We didn't think to ask so used bed pillows for comfort.) Pricing was excellent - especially when comparing to other options similarly located in Nashua. I used to live there and was pleased to have this as an excellent place to return to. The one complaint? No fruit for breakfast. When I asked, their delivery was due that day. But the breakfast type burrito was perfect!
Stayed 2 nights in Oct 2023
Response from Shea on 30 Dec 2023
Dear Barbara, Thank you for taking the time to review us! We are pleased to hear you were satisfied with our services and our friendly staff met your expectations! We hope that you will stay here again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Shea on 30 Dec 2023
Dear Guest, Thank you for taking the time to review us! We are sorry to hear about your experience with us. We hope that you will directly reach out to our team so we can do our very best to provide you with a great next stay! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Hisey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel with nice amenities. Never disappointed when we stay here!
Stayed 2 nights in Oct 2023
Response from Shea on 30 Dec 2023
Dear Hisey, Thank you for taking the time to review us! We are pleased to hear you enjoyed our amenities! We hope you will stay here again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Abdul Kader, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & clean hotel.
Stayed 2 nights in Sep 2023
Response from Shea on 30 Dec 2023
Dear Abdul, Thank you for reviewing us! We are pleased to hear you enjoyed your stay with us and we hope that you will visit us again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Front desk staff was very very friendly. Check in was fast, room was clean, it might be time for them to update their mattresses but overall it wasn’t uncomfortable at all. I really have no complaints and would come back
Stayed 1 night in Sep 2023
Response from Shea on 30 Dec 2023
Dear Jillian, Thank you for taking the time to review us! We are so pleased to hear our staff satisfied you throughout your stay and we look forward to seeing you again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall trip
This hotel is a 5 star plus hotel. The accommodations were fantastic. Every person we had contact with was very nice and met our every request. I highly recommend this hotel.
Stayed 11 nights in Sep 2023
Response from Shea on 30 Dec 2023
Dear Diane, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your time with us and our staff could accommodate you to meet your needs! We hope to see you again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Heather

Stayed 1 night in Sep 2023
Response from Shea on 30 Dec 2023
Dear Heather, Thank you for taking the time to review us! We are pleased to hear you were satisfied with your stay and we hope to see you again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Very clean and roomy. Most comfortable stay on our itinerary. The lady who checked us in was very friendly and helpful, enjoyed talking with her.
Stayed 1 night in Sep 2023
Response from Shea on 19 Sept 2023
Dear Lorna, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that our cleanliness satisfied you! We hope that you will stay here again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice propery! No complaints. It was quiet and comfortable!
Stayed 1 night in Sep 2023
Response from Shea on 19 Sept 2023
Dear Kathy, Thank you for taking the time to review us! We are so pleased to hear you enjoyed your time with us and we hope to see you again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

6/10 Okay

Kristine

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Shea on 19 Sept 2023
Dear Kristine, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay here! We hope that you will directly reach out to our team as we do our very best to ensure a great stay for each of our guests. We hope to see you again soon! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
1) The room was very cold when I got there (66 degrees). After going down to the reception area the woman there came back to the room with me and set the thermostat to 74 but it took the heating system an hour to get the temp up one degree. 2) I was not able to connect to the wifi. I had to fill out a form and then was told there was a technical problem. I ended up using my phone as a hot spot so I could use my iPad. 3) The drapes could not be closed (they were merely for decoration) 4) and I found the positioning on the TV to be weird (bed and couch were facing each other with the TV on the third wall not facing either bed or couch). I was able to turn it a little bit so it was visible from the bed. Overall not what I expected after paying a premium for the room. One more thing (not the hotel's fault) - there were no restaurants nearby. I won't be back.
Stayed 1 night in Sep 2023

6/10 Okay

Aliyah

Business traveller
Liked: Staff & service
Could have been perfect!
The room was clean and the HK supervisor, Yuri, was awesome, but after settling in, I noticed a very bad odor in one half of the bedroom- it smelled like an uncleaned house of cats. There were no more suites. So, I went & bought Lysol & Yuri sprayed a strong disinfectant. I stayed out of the room for the day Fri & most of Sat. Otherwise, the place AND hosts were fabulous.
Stayed 3 nights in Aug 2023
Response from Shea on 19 Sept 2023
Dear Aliyah, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that the cleanliness of our rooms satisfied you! We hope that you will stay here again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Guylaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bien ! Sauf que l'ont a pas obtenu la chambre super familiale tel que demandé. Ils nous ont donné 2 chambres à la place...
Stayed 3 nights in Sep 2023
Response from Shea on 19 Sept 2023
Dear Guylaine, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay and we hope that you will stay here again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

8/10 Good

Lavetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this location. The desk agent was pleasant and kind at check-in. Our room was clean and the beds were comfortable. I love the homey feel that Homewood Suites provides. The only feedback that I have which should be addressed is the water pressure. If you flush the toilet, it affected the shower water pressure which was not the greatest. We did adjust the shower head, but that only helped a little. We loved Nashua and will be back.
Stayed 2 nights in Sep 2023
Response from Shea on 6 Sept 2023
Dear Lavetta, Thank you for taking the time to review us! We are so glad to hear you enjoyed your stay with us and our staff satisfied you! We hope that you will stay here again while you are in the area! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the place was very cute and quaint.
Stayed 1 night in Aug 2023
Response from Shea on 6 Sept 2023
Dear Isabelle, Thank you for taking the time to review us! We are thrilled to hear you had a great experience with us! We hope that you will come back soon for another great stay! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Shea on 6 Sept 2023
Dear Heather, Thank you for taking the time to review us! We are pleased to hear you enjoyed your time with us and we hope that you will stay here again in the near future.Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Front desk representative was friendly & efficient.
Stayed 1 night in Aug 2023
Response from Shea on 6 Sept 2023
Dear Sean, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay with us and that our staff was friendly and efficient! We hope that you will stay here again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Edward

Liked: Amenities
Nice rooms and common areas in the hotel. Breakfast had a lot of variety.
Stayed 1 night in Aug 2023
Response from Shea on 6 Sept 2023
Dear Edward, Thank you for taking the time to review us! We are pleased to hear you enjoyed our rooms and common areas. We hope that you will visit us again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

2/10 Terrible

Pauline

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The dirtiest rooms I've seen. Collected dirt and hair in corners that have clearly been there for weeks and weeks. Were offered a new room, went to examine it first and it was the same. Decided to cancel but was offered a large suite. Was brought there by a staff member to look at. It appeared* better so we stayed... One night. The smell was the worst (it was someones cooking), but upon further inspection it was also dirty. Brown marks on the wall by the toilet, hairs everywhere, and dirt and grime built up in corners. Where's the pride? It's like they do the bare minimum and nothing more for weeeeeks.
Stayed 3 nights in Aug 2023

10/10 Excellent

jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1 bedroom suite was very spacious. All the comforts of home. On a very minor note, the couch seemed to sag towards the center. Not sure if it was worn and ready for replacement or if there was a structural issue. Outside of that issue being noted, we were very pleased with our stay and would gladly choose Homewood as our lodging option in the future. Thaknks again for a wonderful lodging experience
Stayed 2 nights in Aug 2023
Response from Shea on 6 Sept 2023
Dear Jimmy, Thank you for taking the time to review us! We are pleased to hear that our one bedroom suite satisfied you throughout your stay! We hope that you will stay with us again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, clean and not at all noisy, very comfortable .
Stayed 1 night in Aug 2023
Response from Shea on 6 Sept 2023
Dear Andrea, Thank you for taking the time to review us! We are pleased to hear you enjoyed our nice and clean spaces. We hope that you will stay with us again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

8/10 Good

henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things I liked: This is a nice and comfortable place to stay. Close to shopping, restaurants and the freeway. Things I didn’t like: Housekeeping only cleans the room once every four days, you have to get towels and supplies by asking the front desk or housekeeping. The breakfast was really subpar. Just some bagels, bread, a few muffins and a few danish with some pieces of cake. Limited supply of cereal, no skim milk, no yogurt and no fresh fruit. Two types of juice, oatmeal and some nasty looking eggs, bacon and a rotating variety of potatoes and sausage. We preferred to eat breakfast out half the time we were there. If they had a decent spread for breakfast I would have rated them 5 stars.
Stayed 8 nights in Aug 2023
Response from Shea on 19 Aug 2023
Dear Henry, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that our location worked well for you! We hope that you will give us another chance in the near future so we can provide you with a great experience! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Shea on 19 Aug 2023
Dear Denise, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope that you will stay here again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Shea on 19 Aug 2023
Dear Nancy, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope to see you again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean
Stayed 3 nights in Jul 2023
Response from Shea on 25 Jul 2023
Dear David, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and the cleanliness of our space satisfied you. We hope that you will stay here again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, but I believe room furniture is showing some signs of age/wear. However, not enough to influence me not to stay here.
Stayed 4 nights in Jul 2023
Response from Shea on 25 Jul 2023
Dear Gary, Thank you for taking the time to review us! We are pleased to hear you enjoyed our space and we look forward to you staying with us again in the future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. Clean. People are very friendly and helpful. The rooms could be better. They are clean. The beds/pillows need updates. My bed had very noticeable people indentation. Its an old spring bed. The pillows were so flat and uncomfortable. My husband woke up with a sore neck.
Stayed 1 night in Jul 2023
Response from Shea on 25 Jul 2023
Dear Christina, Thank you for taking the time to share your experience with us! We are pleased to hear you enjoyed your stay with us and that our staff satisfied you throughout your stay. We hope that you will visit us again in the near future! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

Lindsey

Stayed 2 nights in Jun 2023
Response from Shea on 13 Jan 2024
Dear Lindsey, Thank you for taking the time to review us! We are so glad to hear you enjoyed your time with us and we look forward to seeing you again soon! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

4/10 Poor

Richard, New Bedford

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room just was so dirty and smell would just make you sick. Furniture uncleaned and stays on couch, bed is all worn out.
Stayed 2 nights in Jun 2023
Response from Shea on 25 Jul 2023
Dear Richard, Thank you for taking the time to review us! We are very sorry to hear about your stay with us. We hope that you will directly reach out to us so we can provide you with a great stay the next time you choose us. We hope to see you again soon! Sincerely, Homewood Suites by Hilton Gateway Hills Nashua

10/10 Excellent

DENNIS, BRICK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
maid could have done a little better job.
Stayed 3 nights in Jun 2023
Response from Shea on 23 Jun 2023
Dear Dennis, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and we hope you will visit us again in the near future. Sincerely, Homewood Suites by Hilton Gateway Hills Nashua