1 bedroom, premium bedding, blackout curtains, soundproofing
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Reviews of ibis Styles Nantes Centre Place Graslin

3 out of 5
ibis Styles Nantes Centre Place Graslin
5 Rue Du Chapeau Rouge, Nantes, Loire-Atlantique

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 231 reviews" "
Rating 8 - Good. 102 out of 231 reviews" "
Rating 6 - Okay. 52 out of 231 reviews" "
Rating 4 - Poor. 16 out of 231 reviews" "
Rating 2 - Terrible. 7 out of 231 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Terje Konrad

Travelled with group
Liked: Cleanliness, staff & service
Very central in the heart of ancient Rennes. Solid breakfasting very helpful staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2023

8/10 Good

YUJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny room - right in the middle of town
Clean room As much heat as you wish Rather small - not a place to spend the day Go out in town - close to everything. Good breakfast for France Check company site (Accor) for booking
Stayed 2 nights in Dec 2021
Response from All the team on 10 Dec 2021
Thank you very much for your kind comment ! Take care !

6/10 Okay

Verified traveller

Travelled with group
I booked this stay through hotels.com and when I was trying to check out in the morning, it was more of a hassle than anything. Between a language barrier and the notation on whether or not I had paid for the room (which I did, even showed my credit card statement), left a sour taste in my mouth. Room was small, as expected; the towering outside buildings made it feel even smaller, looking out the window. Location was great. Room was clean. I probably won’t return as a guest here or to France.
Stayed 1 night in Sep 2021
Response from Mathilde on 28 Oct 2021
Dear Guest Thank you for taking the time to share your comments. We are really sorry for the misunderstanding at the check out. We stay at your disposal, Sincerely

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from md on 6 Apr 2020
merci !

2/10 Terrible

A

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty rooms, carpet was in blood. Ibis styles? Seriously? Smell of cigarettes inside the room. When I tried to open the window, it was blocked due to security. Not working ventilation. This is crazy idea to have closed window when room smelled like it was.
Stayed 1 night in Jan 2020
Response from Mathilde on 22 Jan 2020
Dear, We are truly sorry about your experience. Our team is here for you 24/24h. Please note our hotel is in a complete renovation work we hope to welcome you again and regain your trust. We stay at your disposal Sincerly Mathilde

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for short stays!
The staff working here are really lovely and helpful, lots of knowledge of the area! The hotel is nice but I think better for short stays. The rooms and amenities are quite small, toilet difficult to get to and the walls are very thin, you can hear everything from the corridor and neighboring rooms.
Stayed 2 nights in Sep 2019
Response from Céleste on 17 Sept 2019
Dear Guest, Thank you very much for giving us your opinion following your stay among us. We are sorry about the noise during your stay. We are looking forward to welcome you soon, Best Regards, La réception, Céleste

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Julie on 13 Aug 2019
Dear guest, Thank you for taking the time to make a feedback about your stay with us. We hope to see you again in Nantes soon! Kind regards, The reception, Julie

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was a bit small for 2 people, there was not enough room for a large suitcase.
Stayed 1 night in Jul 2019
Response from Céleste on 17 Sept 2019
Dear Guest, Thank you to give us your opinion following your stay among us. We are looking forward to welcome you soon, La réception, Céleste

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Marie-Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice welcome and good location
Stayed 1 night in Jan 2019
Response from Céleste on 17 Feb 2019
Madame, Thank you for sharing your opinion. We are happy to read that you enjoyed you stay among us. We are looking forward to welcome you again, La réception, Céleste

6/10 Okay

Verified traveller

Liked: Staff & service
Ok for a short stay as small city centre hotel.
Limited facilities but for the price is a good base. The city centre is just designer shops and cafes-you have to do a lot of walking to see the attractions.
Stayed 5 nights in Aug 2018
Response from Mathilde on 2 Oct 2018
Dear guest thank you for your comments we are glad you were able to enjoy Nantes. We hope to welcome you back soon Sincerely

6/10 Okay

Isabelle, Thatcham, UK

Liked: Cleanliness, staff & service
Basic facilities in good central location
Not actually located Place Graslin, this hotel sits in a quiet street opposite a couple of restaurants. I arrived early and staff let me check in at 11am, which was really helpful. They also gave me a local map and told me about things to do in the area. The room itself was tiny, right up on the top floor with a Velux window. The air circulating unit was a bit loud as it starts and stops; it sounded like a phone vibrating (I did have to check under the bed in case someone had left their phone behind!). Very thin walls, you can hear ever going on in the corridor. The bathroom was also very small and access to the toilet in a corner behind the shower was rather awkward. The shower had a blockage which flooded the whole bathroom, not a great experience. Buffet breakfast included, that was ok. No te/coffee making facilities in room but they are available to make yourself in the breakfast area during the day. Pros: price, location, staff friendliness Cons: Small, noisy, needs better maintenance
Stayed 1 night in Feb 2018
Response from isabelle on 13 Mar 2018
Dear Isabelle , thanks to have taken time to reply us. We have taken good note of your remarks and we do necessary and we hope so that you come back to see us . Thanks Isabelle

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, brilliant staff.
Friendly staff, who spoke brilliant English compared to our pigeon French! We had an adjoining pair of rooms, both with their own bathroom. These were a bit small but had everything we needed, although having to go down to reception for a cup of coffee was a bit of a pain. Lovely breakfast. Can thoroughly recommend the Fils A Maman across the road for food in an amazing atmosphere. Nantes is just gorgeous!
Stayed 2 nights in Aug 2017
Response from Mathilde on 13 Aug 2017
Dear Guest Many thanks for your kind words about our staff. We are delighted that you enjoyed your stay and Nantes. At Ibis Styles hotels coffee , tea are offer in commun area to bring people together, but we can understand your comment. Finally thank you on behalf of the restaurant Les fils à Maman. We hope to see you soon Sincerely the front desk, Mathilde

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well positioned
We stayed one night and found the staff very helpful, room was clean but small. Bathroom was very clean and adequate for our needs we parked in the multy storey carpark nearby which cost €13 for 24 hours. There was plenty to see within walking distance and plenty of restaurants open. Breakfast was very good. I would recommend this hotel.
Response from General Manager on 15 Nov 2016
Dear Guest thanks for take the time to reply us . We thank you for your comment for the staff and hotel We hope so you come back yo see us .Best regards Isabelle

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nikki, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for short stay
Ideal area at Graslin. We were given a choice of room - we opted for small but with air conditioning as a mini heatwave had hit. Very small but comfortable for our 1 night stay. Great staff, decent breakfast, good WiFi.
Response from La Réception on 23 Jul 2016
Dear Nikki, We very much appreciate your comments regarding your stay at the ibis Styles Nantes Centre Place Graslin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The front desk, Daniela

6/10 Okay

James, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Ibis Styles Nantes
Does the basics ok. Breakfast area is always very crowded. Romms with ac are tiny. Consider floors 1 - 3 only.
Response from isabelle NORDEZ on 7 Nov 2015
Dear Guest thanks so much for your comment ; we havent aken good note for your remarks to help you to do the best best regards isabelle

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Adam, Portsmouth

Adequate room for single night stay
Hotel in a good location with standard rooms, suitable for single night stay for 2.

10/10 Excellent

Tracy, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in brilliant location for shops.
Hotel brilliantly located near shops and nice to have breakfast included. Staff were friendly and informative. Car park just 100 metres away. Only negative is the room smelt of smoke so make sure you request non smoking room.

8/10 Good

miss.surrey, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Initially, coming from the train station by foot, we thought it was out of town. But after arriving, discovered it was the perfect location for eating and sight-seeing.theroom was an okay size for a budget hotel. Really good sized shower in bathroom. Bathroom had a window, and was a good size. Comes with hand/shower/hair soap too. Breakfast is included, and is a buffet style, served in the seated foyer area. No coffi/tea facilities in room, must be taken from foyer, kettle is taken away when the door is locked (use a code to get in). Staff very friendly, and have a good grasp of English. They also spoke other languages (as specified by the flags on their name tags).

6/10 Okay

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for city visit
Booked this hotel for a 1 night stay with family, as a stopover on way back to roscoff ferry port. Hotel was set right in the heart of the city. Sat nav essential to find it! Great location for shops and local sights, a 2min walk and you are in the town centre. Compact hotel with small rooms but comfortable, clean and modern with good facilities. Staff very pleasant and helpful throughout the stay. Breakfast was very nice, fresh with a good range. Only negatives would be room size and parking which is just a public multistorey car park which is 300m up the road, so not ideal if you have a lot of luggage.

6/10 Okay

KM1234, London

Liked: Cleanliness, staff & service
Disliked: Room comfort
Comfy bed but small very hot room
Good central location, nice breakfast, room was very small - I think it should be a single, and very hot, our room when cleaned was short of towels on more than one occasion and did not have the fixed shower gels refilled. Staff were helpful at reception. I would recommend the other ibis 2mins away at place du royal instead although the hotel was not expensive and was not a bad hotel

8/10 Good

Alain

Travelled with family
Liked: Staff & service, amenities
Chambre petite , cabinet de toilettes très petit incluants : douche, wc, et, lavabo ce qui fait que seul une personne peut si tenir
Stayed 1 night in Apr 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard ibis
Stayed 1 night in Mar 2024

8/10 Good

Denise

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione comodissima, hotel basic, ma molto carino. Personale gentilissimo, acqua sempre a disposizione.
Stayed 1 night in Dec 2023

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Joanna

Stayed 2 nights in Dec 2023

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Petite chambre mais confortable. La douche est cependante pas très spacieuse
Stayed 1 night in Dec 2023

10/10 Excellent

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel perfeito para explorar Nantes
A localização do Hotel é imbatível, mesmo no centro de Nantes, ao lado do mercado de Natal, próximo de comércio e restaurantes. A cama e as almofadas são super confortáveis. O quarto tinha o AC a funcionar bem. O quarto estava muito bem limpo. A decoração é um pouco mais simples que as das imagens.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2023

8/10 Good

GRACIA BELEN

Travelled with group
Liked: Cleanliness, staff & service
Nice and easy
Stayed 1 night in Nov 2023

10/10 Excellent

Almudena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Finau

Stayed 3 nights in Jun 2023
Response from La réception on 5 Aug 2023
Hello,We very much appreciate your feedback on your experience in our company.In hopes to see you soon,Ibis Styles Nantes, Place Graslin Team.

10/10 Excellent

Elodie

Stayed 1 night in Jun 2023
Response from La réception on 5 Aug 2023
Madame, Nous vous remercions d'avoir pris le temps de nous faire un retour sur votre expérience en notre compagnie.Nous espérons vous revoir bientôt :)Toute l'équipe de Hotel Ibis Styles Nantes, Place Graslin

4/10 Poor

Margarita

Stayed 1 night in Jun 2023

10/10 Excellent

FRANCOIS

Liked: Cleanliness, staff & service, room comfort
tres content
super super equipes tres tres sympa
Stayed 3 nights in May 2023
Response from La réception on 16 Jul 2023
Bonjour, Merci infiniment d'avoir pris le temps de nous laisser un commentaire. Au plaisir de vous revoir.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien mais rue bruyante
Stayed 2 nights in May 2023
Response from La réception on 16 Jul 2023
Bonjour, Nous sommes ravis que notre hôtel vous ait plu, un grand merci d'avoir pris du temps pour nous laisser un commentaire.

10/10 Excellent

Charlie

Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from L'équipe de l'ibis styles Graslin on 8 Nov 2022
Cher client, nous aurions aimé en savoir davantage sur ce qui vous a déplut.Cordialement

10/10 Excellent

JEAN JACQUES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from L'équipe de l'ibis styles Graslin on 14 Sept 2022
immense merci!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from La réception on 10 Sept 2022
Bonjour Monsieur, Nous vous remercions pour votre avis post-séjour.La réception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from La réception on 6 Sept 2022
Madame, MonsieurNous vous remercions pour votre avis post-séjour à ibis Styles Nantes Centre Place Graslin.La réception

8/10 Good

Giulia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Buona struttura, pozione davvero centrale ottima per le visite, buona colazione ma camere e bad i davvero piccoli
Stayed 1 night in Aug 2022
Response from L'équipe de l'ibis styles Graslin on 14 Sept 2022
Dear Giulia we thank you very much your comments. We hope to welcome you back and propose you a room that suits you more.Sincerely

8/10 Good

Virginie

Stayed 1 night in Aug 2022
Response from La réception on 6 Sept 2022
Madame, Nous vous remercions de votre avis post-séjour à ibis Styles Nantes Centre Place Graslin.La réception