Lobby sitting area
Check availability

Reviews of Aero Club of East Africa

3.5 out of 5
Aero Club of East Africa
Wilson Airport along Langata road, Nairobi, Nairobi County

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Amenities, property conditions & facilities
A perfect watering hole
Stayed 1 night in Feb 2024

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient booking Friendly staff with all the facilities for an overnight stay prior to onward travel I am really pleased to have found this as a stop over
Stayed 1 night in Feb 2024
Response from Najat Weni on 21 Feb 2024
Dear PhilippaMany thanks for your feedback. We are glad to get to know that you enjoyed your stay at the Club and we look forward to welcome you back soonKind RegardsNajat Weni

10/10 Excellent

Bethann

Stayed 1 night in Feb 2024

10/10 Excellent

Sam

Stayed 1 night in Nov 2023

6/10 Okay

Gareth

Liked: Cleanliness, room comfort
Nice but room for improvement
Decent enough hotel which is within the grounds of Wilson airport, as it is within the grounds of airport, if you are driving or getting taxi this could delay you due to barriers getting busy at times. We waited 15 minutes to get out of grounds one day. We stayed in one of the "Captains" rooms. Upon checking into the room, the toilet was not flushing, the safe was broken and was not fixed during our stay. We were provided with an iron and ironing board, both of which were broken. The captain's rooms are very close to the kitchen so very loud very early in mornings. We received some very good service from restaurant and bar staff. However we sent one dish back to kitchen twice as was not cooked, this resulted in meal being refunded to us.
Stayed 2 nights in Oct 2023
Response from Najat Weni on 15 Nov 2023
Dear Gareth,Thank you for taking the time to share your positive feedback with us. We appreciate your kind words. We apologize for any inconvenience you experienced during your stay, Your feedback is valuable to us, our manager will be in contact with you as we look into improving the areas that we fell short. We hope to have the opportunity to serve you again in the future.Best regards, Najat Weni

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history and old school style. Very convenient overnight stay having arrived late and wanting to visit the elephant orphanage before flying down to the coast.
Stayed 1 night in Jun 2022
Response from GM on 29 Jun 2022
Dear Robert, Many thanks for your feedback. We are glad to get to know that you enjoyed your stay at the Club and we look forward to welcome you back soon. Kind regards and best wishes, Duncan Mbaka General Manager