Front of property

Reviews of The Bandstand

3 out of 5
The Bandstand
Crescent Road, Nairn, Scotland

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 122 reviews" "
Rating 8 - Good. 44 out of 122 reviews" "
Rating 6 - Okay. 8 out of 122 reviews" "
Rating 4 - Poor. 5 out of 122 reviews" "
Rating 2 - Terrible. 3 out of 122 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Innes

Liked: Amenities, property conditions & facilities
Great location, excellent food and bar
Stayed 1 night in May 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was so helpful on places to go and the atmosphere in the bar was upbeat. They had live music
Stayed 1 night in Apr 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location near the beach and various eating locations. quiet area
Stayed 1 night in Sep 2023

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Great position and very friendly service
Stayed 1 night in Sep 2023

8/10 Good

Ivan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite a bit of waiting on my check in as they couldn't find the key. The staff was very friendly and the fact that they have a pub made the moment very pleasant. The room was ok. Confortable bed and lovely views to the sea. Good breakfast with sea views. Sad I couldn't stay for another night as they will have live music.
Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, clean rooms on top of a pub. Beautiful view of the water (we stayed in room 9). Surprisingly quiet for being on top of a bar!
Stayed 2 nights in Jul 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Start of Great Glen trip.
We booked a single night to rest between leaving Edinburgh and a slow trip down the Great Glen. What a wonderful surprise. The Bandstand is a lovely small inn & pub. Friendly staff, comfy room & great location. We actually regretted leaving after only one night. Nairn is a lovely and quiet town. We would definitely stay again. Be aware- all rooms are upstairs and there is no lift- which we’ve found to be typical in Scotland.
Stayed 1 night in Jun 2023

10/10 Excellent

David A

Stayed 3 nights in Feb 2023

10/10 Excellent

Murray

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful friendly staff. Generous tasty breakfast. Great selection of ales at the bar.
Stayed 3 nights in Sep 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thought the accomodation was excellent and enjoyed our breakfasts. Staff really helpful and friendly
Stayed 2 nights in Sep 2022

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very accommodating, And the room was outstanding and the view of the ocean was even better. The breakfast was more than expected in fact very good and the chef made things to order for each individual person. Great Little town with a lot of history well we’re to stop.
Stayed 1 night in Aug 2022

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2022

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room and evening meal fantastic
The room was beautiful very clean. Evening meal was really nice window view Of the beach beautiful. Breakfast terrible cheap produce waiting staff incompetent. No detailed receipt available Will not be returning😞
Stayed 1 night in Jun 2022

10/10 Excellent

Alyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent service. Great food and music
Stayed 1 night in May 2022

10/10 Excellent

Daniel

Stayed 1 night in May 2022

8/10 Good

keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kw
Good food and price very comfortable.
Stayed 1 night in Feb 2022

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice
Stayed 2 nights in Feb 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnighter
Good location, very relaxed and comfortable
Stayed 1 night in Jan 2022

10/10 Excellent

Archibald

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Needs upgrade.
The room was very small. Silicone in shower was black and moulded. Curtains were coming off the rails. Bed didn’t have a headboard so pillows fell into window recess. There was a lot of noise from the bar. It was cheap and the food was good.
Stayed 1 night in Sep 2021

10/10 Excellent

Kenneth

Stayed 1 night in Sep 2021

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and our suite was lovely
Stayed 2 nights in Aug 2021

8/10 Good

David

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Lovely place
Lovely staff great food fantastic location Rooms could do with an update
Stayed 3 nights in Aug 2021

10/10 Excellent

MJM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheerful, charming, caring
Wonderful people run The Bandstand. It's cheerful, charmingly appointed and in a location second to none in town. Paul and his team are very caring and took over the business not so long ago. They were redecorating the public areas during my stay, which makes me think the hotel is only going to get more pleasant.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

6/10 Okay

Brian

Staying here was ok and parking was poor. Food reasonable. Will not stay again.
Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities
This hotel Braeval did not seem to exist. It is now called the Bandstand restaurant. The room I booked was a double, when I got there I was given 2 singles. The room was very small and the bathroom had a sewerage smell about it. I ordered breakfast with I said eggs and toast. I got 1 egg and a small piece of toast. Later in the day I checked my credit card and they have charged me twice so I phoned up and the reply was the manager is too busy to speak. Please avoid this hotel. I stay in hotels on average 3 times a week this has got to be among the worst
Stayed 1 night in Mar 2020

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Friendly staff. Very nice food. Lovely view from our room.
Stayed 1 night in Sep 2019

4/10 Poor

Ailsa

Disliked: Staff & service, property conditions & facilities
Noisy room and rubbish service
I had the twin room, room 1. On the face of it it seemed fine but it was a warm day in Nairn and the room was stuffy. I opened the window to get some air in after dinner and was immediately hit by a loud noise. At first I thought it was the fan in the bathroom but realised it was the rather large extraction unit outside my window for the kitchen. It stayed on until 10.30 and began again at 6.30am. Personally I think you should be told about this before being given the room, esp for the early start. There was no mistaking that noise when it kicks in. I had to ramp up the tv volume from 28 to 40 to hear anything. The fan aside, you could also feel your bed reverberate while staff worked in the room below. Aside from the noise, the bed was comfortable enough but a bit compact. The bathroom was tiny but functional. I’m not sure my husband could have managed the shower if he had been with me this trip. It was a bit small. Breakfast was ok but service wasn’t great. There was only 1 table of 5 when I arrived and I was ignored by the waitress for 10 minutes. I had to find a menu on another table to see what was on offer. she eventually came over and asked what I’d like to drink and eat. By then she had already been back and forth a few times and in fact then served another guest who had arrived a few minutes after me. What a welcome! Would I go back again? No way, and for £90 I think it was a bit of a joke.
Stayed 1 night in Aug 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea views, beach walks and excellent food.
Great hotel in perfect location with sea views and beach walks outside the door. About 20 miles from Loch Ness where we had a stunning walk but didn’t see the monster. Very friendly and helpful staff. We ate at the hotel three evenings, fantastic food with really good vegetarian and vegan choices. I’m veggie and didn’t exhaust the options. A very relaxing holiday all round. We’ll definitely return to explore more of the area.
Harbour 2 minutes from the hotel.
Beach 5 minutes’ walk from the hotel. (There’s also the beach right in front of the hotel).
Stayed 4 nights in Aug 2019

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was dirty the shower plug was filthy and the water did not drain away The extractor fan was clogged with dust and the room was dusty
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing Hotel, The food is truly awesome, perfectly cooked and well presented. The room / bathroom clean, well presented and the bed really comfortable.
Stayed 1 night in Aug 2019

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good place to sleep and eat
Good honest place to stay. Food was excellent facilities very limited
Stayed 2 nights in Aug 2019

6/10 Okay

Ian

Liked: Cleanliness, staff & service, room comfort
Great Location and bar
We had a fantastic room with a superb view of the bay. The room was spacius and well maintained, the bathroom a little cramped. The WiFi was good and free. Parking was plentiful around the hotel, much of it on local roads. The hotel is in an ideal spot, close to the front and a minute or two's walk from the main street. The bar was well stocked and the staff well-informed. The restaurant was a major disappointment for us - the food was just plain bland and overpriced. The same at breakfast, where everything just seemed to be a 'cheap' option. It honestly would not put us off staying again - because everything else was great and there are lots of eating out options.
Stayed 3 nights in Jul 2019

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly place.
Great location, very efficient and friendly staff, owner took the time to chat to residents, made to feel very welcome, food excellent and entertainment in evening was a great bonus. Would highly recommend a stay here.
Stayed 2 nights in Jul 2019

10/10 Excellent

Lawrence, Pasadena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb seaside hotel with a family friendliness. Great views of the North Sea / Moray Firth from all rooms -- I saw three of them and all are remarkably large comfy and well-appointed. The major point though about the Braeval is the wonderful staff members downstairs at the Bandstand restaurant and pub -- our group of three American golfers ate all our dinners there for three nights rather than walking anywhere else in town because the food and drink were so good and we were made so welcome by everyone who worked there. Cheers to manager John owner Paul server Mariah (sp?) and their cohort -- we will be back next glorious Highland summer.
Stayed 3 nights in Jun 2019

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel
Friendly staff. Great food. Comfortable bed.
Stayed 1 night in Jun 2019

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly hotel
Great friendly hotel, restaurant did a great steak, full breakfast was best I have had on a long time. Will certainly stay here again
Stayed 1 night in Jun 2019

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view!
Very helpful/friendly staff. Breakfast bit too late for me but they helpfully did a takeaway breakfast for me.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, dinning and drinking area great bedroom fantastic except bathroom which needs to be a tad bigger
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was beautiful and surprisingly close to a lovely beach type area on the firth. We didn't have time to explore as it was just a stop over, but appeared to be quite a bit to see and do, it a quaint town.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was the best experience I’ve had ever! Amazing staff all of them are helpful and friendly. Everyone makes you feel right at home as well. I will definitely be staying again next time I visit.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Close to main town, train station and beach.
Stayed 3 nights in Apr 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Bruce

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Braeval Hotel
Worst bed I ever slept on. Small room. Too hot. Open the window and the vent from the kitchen enters the room. Noisy. Off smelling. Good Breakfast. Left after 1 night although booked 3 and it was non-refundable. Stairs to room, no lift. Parking on street if you're lucky enough to find a spot. tiny shower.
Stayed 3 nights in Sep 2018
Response from John Mackay, Manager on 11 Oct 2018
I'm sorry to hear your stay at The Braeval did not meet your standards. All of the beds in the hotel have memory foam mattresses for total comfort. I'm sorry if you thought the bed to be uncomfortable. The radiator in the room can be adjusted to meet desired temperature. A few of the rooms in the hotel are slightly affected by noise when the kitchen is in operation, but this stops at 9pm. We are only a small hotel and cannot justify an elevator. Parking outside the hotel is limited. However, guests are permitted to park in the private car park along in our sister hotel, The Havelock. I'm glad you enjoyed breakfast.

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bar
Really lovely friendly staff and great food in the restaurant but breakfast disappointing. Room clean and comfortable but a little tired. Bar fabulous :)
Stayed 1 night in Sep 2018