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Reviews of Aurora Hotel & Italian Restaurant

2 out of 5
Aurora Hotel & Italian Restaurant
Academy Street, Nairn, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 173 reviews" "
Rating 8 - Good. 58 out of 173 reviews" "
Rating 6 - Okay. 15 out of 173 reviews" "
Rating 4 - Poor. 3 out of 173 reviews" "
Rating 2 - Terrible. 3 out of 173 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Roderick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very cold at night time, the heating had come on earlier but not for long. The toilet had toilet paper in it when I arrived and it was difficult to flush anything due to a pump being fitted to the toilet which didn't work well and was extremely noisy for adjacent rooms I would suspect. The toilet had a bad draft due to a sizeable hole in the flooring beside the sink pedestal. Staff were all great though and location was good also.
Stayed 1 night in Apr 2024

10/10 Excellent

Avril

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent! Proprietor and all staff friendly, helpful and professional. Bedroom and facilities just perfect.
Stayed 1 night in Mar 2024

8/10 Good

Chris

Stayed 1 night in Mar 2024

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Jarratt, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful owners and staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Break
Excellent welcome , perfect hosts. Food delicious and good selection of Italian wine. Lovely small lounge for after dinner coffee.
Stayed 1 night in Dec 2023

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were very hospitable and presented a finely run establishment. This has been the 2nd stay I have had here in 2023. Hope to revisit again in2024 when I hope to try out the dining experience as the breakfast was excellent.
Stayed 2 nights in Dec 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Our stay at this hotel was great , lovely staff and looked us. The meal was second to none.would definitely stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Owners were on site and helpful in every way possible to make you comfortable and feel at home
Stayed 7 nights in Sep 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
We love the cozy atmosphere, the completely charming family who run it, the comfort, and the fantastic restaurant. We loved the food when we stayed here in 2012, and chose to return for this trip. Same lovely people and Enrico, the owner, is still the stellar cook. This must be the best Italian food in Scotland. We’ve come to love Nairn, and explored more of it this time. I would love to do it again.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my short stay in the Aurora hotel, friendly staff, my single room was quiet, clean, cosy and comfortable. Hotel in a central location and I had no problem with parking. I had dinner and breakfast both cooked freshly and I will definitely recommend people to visit and I’ll be returning soon
Stayed 1 night in Aug 2023

8/10 Good

Roderick

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel is kept very clean and comfortable. The staff are attentive and helpful. We enjoyed having dinner in the Italian Restaurant within the hotel as well as a cooked breakfast. This hotel is undoubtedly good value for money.
Stayed 1 night in Aug 2023

10/10 Excellent

Shirley, Starkville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is cute and clean. Dinner and breakfast were delicious. Staff and waiter were very professional and helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Stayed 1 night in Jul 2023

8/10 Good

Katherine

Stayed 1 night in Jul 2023

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and friendly service
Loved the service and the food, especially for supper. The only knock against was the proximity to the A96 which was rather noisy.
Stayed 3 nights in Jun 2023

10/10 Excellent

alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with excellent Italian restauant.
Lovely little hotel with an excellent Italian restaurant. Good location with plenty of free parking. Breakfast was excellent with very good coffee. I will be back when in the area again.
Stayed 1 night in Jun 2023

10/10 Excellent

Shirley

Stayed 1 night in Jun 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Colin

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and a biiig breakfast delicious
Stayed 2 nights in May 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

David

Stayed 1 night in Apr 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, staff very accommodating.
Stayed 1 night in Apr 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

David

Stayed 1 night in Nov 2022

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good central location. The room was comfortable and clean and the staff helpful and friendly. Ideal for an overnight stay.
Stayed 1 night in Oct 2022

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made very welcome by the owner. Small family run hotel very near the Community Hall where we saw a concert . Beds comfortable, room clean and the breakfast was lovely.
Stayed 1 night in Sep 2022

10/10 Excellent

Richard

Stayed 2 nights in Sep 2022

10/10 Excellent

BRUCE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times & keep going back. Good parking at the rear of the hotel, very nice, helpful staff, clean rooms, wifi, good breakfasts & an Italian restaurant on site for dinner.
Stayed 3 nights in Sep 2022

10/10 Excellent

Sukhpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hosts.
Hotel is easy to find and in a good location in Nairn, a lovely warm welcome when I arrived, room was clean and adequate for a single traveller, disrespectful other guest next door to me, playing very loud music in early evening and I was awoken at 3am with him loudly banging on someone else's door saying "open the door" this went on for about 20 minutes, but obviously this is the guest's fault and not the owners. Breakfast was nice, a big plateful!! No decaff tea or coffee option though but a few good choices for different foods. It was a pleasant enough stay for 1 night.
Stayed 1 night in Aug 2022

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Had a lovely stay here, excellent service, friendly but not intrusive, excellent value for money.
Stayed 4 nights in Jul 2022

10/10 Excellent

William

Stayed 2 nights in Jul 2022

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely homely hotel
Lovely stay and staff,delicious breakfast, central for shops etc,only downfall was shower cubicle small but nothing to shout about. Overall excellent hotel to stay.
Stayed 2 nights in Jul 2022

8/10 Good

VICTORIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would stay again
room only for the night very convenient, would stay again.
Stayed 1 night in Jun 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

8/10 Good

william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is small, as are the rooms but clean and comfortable. restaurant was very good, dinner was excellent. Breakfast also very good, but limited in choice. The owners of the hotel were exceptional - very kind and nothing was a trouble. All staff were very friendly. Nothing fancy here but exceptional service - would stay here again.
Stayed 3 nights in May 2022

10/10 Excellent

Violet

Stayed 1 night in May 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Italian hosts.
Stayed 6 nights in May 2022

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the food.
Stayed 1 night in May 2022

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Highland Stay
Perfect hotel for a relaxing short break and an excellent restaurant as well.
Stayed 2 nights in Apr 2022

10/10 Excellent

richard, Cumnock

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent
Stayed 1 night in Dec 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Stayed 1 night in Sep 2021

6/10 Okay

Povilas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aurora Hotel
Great hospitality from the moment i arrived, lovely food with excellent service.
Stayed 1 night in Sep 2021