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Reviews of Oman Palm Hotel Suites

4 out of 5
Oman Palm Hotel Suites
South Mawaleh Seeb, Al Ezdehar street, Seeb, Muscat

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 72 reviews" "
Rating 8 - Good. 28 out of 72 reviews" "
Rating 6 - Okay. 17 out of 72 reviews" "
Rating 4 - Poor. 5 out of 72 reviews" "
Rating 2 - Terrible. 4 out of 72 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Ali, Toronto

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need real paint and clean job, carpet needs washing, kitchen equipment is garbage and rusty. Serious dust in many places. Beds and pillows are comfortable and clean though. Nice and good staff
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Close to the airport, yet so very far
The main problem with the Oman Palm Suites is that it doesn't have an address! So it isn't picked up on maps, which means a) it takes a very long time to find it and b) taxi drivers have never heard of it. The accommodation was clean, but very tired (broken patched up bathroom door, lamps with no bulbs, sockets that don't work). But it's relatively cheap for the area. No idea what the picture in the listing is.
Stayed 1 night in Apr 2018

10/10 Excellent

Zaheer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boetie's review.
Great hotel with great location
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel, great staff. Front desk clerk was super helpful.
Stayed 1 night in Dec 2017

10/10 Excellent

Ahmed Faizal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fragrance, creativity, adornment in every inches of the property. Well decorated with high quality materials
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel with friendly and courteous staff. Very good value.

8/10 Good

Mark

Liked: Staff & service, room comfort
Bring Your Own Breakfast
This was our second stay here. While the amount of space for a 2 bedroom apartment is so great for the price, this time our room had a weird smell, the bathrooms needed a really good cleaning, and there was ink drawings on the sofa. We also got the breakfast this time and it isn't great. You have a choice of three menu items and Nescafe (even though there is an amazing coffee/espresso/cappuccino machine sitting in the dining room.) It's still a good value but that room on the first floor needs some freshening up. Wifi only works in the bedrooms.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tricky to find but worth the GPS directions!
It's a bit tricky to find but worth it. The staff was amazing and friendly. The apartment was homey and comfortable, as well as very quiet. We relaxed with our friend then went to separate bedrooms with great bathrooms. We will definitely stay here again and really recommend it!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was good clean.
To travel anywhere from there was very hard. Hotel had no information pamphlet for tourists. Finding places was literally very hard unless you made arrangements. Very expensive taxi all different prices seems like all were out to grab as much money from you. Oman is beautiful but make sure you have hotel where everything is accessible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 10 Dec 2016
Dear Guest, Thank you for your feedback

6/10 Okay

Hussain

Liked: Cleanliness
Accessible and a good sleep
We had one night there before leaving to jabal shams in the morning. The hotel was near the airport and was easy to find and the neighborhood is excellent for your early morning shipping. If you ever need a fast stop in muscat that will be your hotel.

8/10 Good

Nelson, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is ok for one night
Ok.
Response from General Manager on 15 Sept 2016
Dear Guest, Thanks for your feedback. We are doing hard work to make comfortable stay for our guests. Thanks Saqib Sarfraz

4/10 Poor

MOHAMMED, Oman

Disliked: Staff & service
Its okay foe transi less than 2days at this hotel
Not bad hotel just for transit less than 2 days.

10/10 Excellent

kim, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lost of value for money and 5 star service
Was surprised by the value for money , and incredible service , like it was a expensive 5 star hotel ! Big rooms, just cozy , and so well trained staff !

8/10 Good

Saleh, Oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiter stay
Like the hotel and enjoy ny stay

6/10 Okay

Saleh, Oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
I have enjoyed my stay and my Arabic break fast was best and good

8/10 Good

John, Ottawa, Canada

Liked: Staff & service, room comfort
Decent hotel in the 'burbs of Muscat
The hotel room we secured was basically like a three-room apartment. It was comfortable, had nice bathrooms and was relatively spacious. The location of the hotel, however is in the far western suburbs of Muscat and not ideal for people planning to travel back and forth to Old Muscat/the nice part of the city. We found it very difficult to find the hotel - which isn't necessarily uncommon for Oman given that barely any street has a name or address - however, it's something worth noting when you're arriving late at night and just want to get to the hotel.

6/10 Okay

Osman Awad Abbas, Riyadh

Liked: Property conditions & facilities
Disliked: Staff & service
Trip to Seeb Muscat
it was good

8/10 Good

Phillip, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room was clean and comfortable. Staff was very friendly and helpful.

8/10 Good

Ahmad

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

8/10 Good

Molly, Hiram, Ga USA

Liked: Cleanliness, staff & service, room comfort
Close to the airport
This is a great place to stay near the airport. The people are friendly and the rooms are clean. There are a few coffee shops in walking distance, and while it is not maybe an exciting neighborhood, it is secure and safe. We liked it enough that we stayed on two different occasions.

8/10 Good

Akli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable, clean and well priced. The area was not great if you are looking for a place where you can enjoy the scenery or walk to attractions. There were several coffee shows within walking distance, but selection was limited. Great choice if you want easy access to the airport

8/10 Good

JINU, Muscat oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st trip not good but ya 2nd one fantastic

8/10 Good

AKASH, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no taxi stand nearby
Good experience Only no taxi available outside

6/10 Okay

Stephanie, Cairo

Liked: Staff & service
Disliked: Property conditions & facilities
I got robbed!
The hotel is nice enough, but far from the city. You need a car if staying there. Unfortunately on the night of my arrival I went for a jog. I had counted my money earlier that day and when I returned from the jog. Someone had taken $200US from my wallet during my jog.

8/10 Good

Richard, Woking

Liked: Cleanliness, staff & service
Convenient one night stay at Oman Palm Suits
Conveniently located close to the airport (bring a sat nav though), with friendly staff. Family rooms are enormous, although ours was noisy from airport traffic. Breakfast was disappointing. Overall, good value but would not stay for a prolonged period.

8/10 Good

Ian, Teignmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oman Palm Suites Hotel
The accommodation was fine. The restaurant was a bit "burger bar" for my evening taste but the breakfast was good.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was beyond horrible
Having read all the previous reviews, I thought the place would be okay to spend a night or two in. However, I feel the need to voice a review as this was the most awful place I have stepped foot in. Perhaps the reviews were shared by some who have had extremely little experience with hotels and decent travels. The place's location is awful. The "lobby" is full of flies and even has a few bees swarming around. The whole place stinks of air freshener and the room... OMG the room! a window that one would not even dare to draw the curtains in and it is infested in tiny little flies. The shower is horrible. Everything about it is just awful. There are things I don't even wish to remember. The breakfast is not up to you as a guest, but up to what they feel like serving you! And the food is so terrible that it would be best to just order delivery from elsewhere. All in all, simply horrific.

2/10 Terrible

Ali, Qatif Boulder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay EVER not clean disgusting room
It was a very bad experience. I was etching my body the whole time I am in the room. Very unclean disgusting room. Add to that it is very small and tiny. WORST EXPERIENCE EVER. Will not recommend this to anyone even to my enemy.

10/10 Excellent

Cheryle, Australia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great great value for money
The hotel was great but the staff really made our stay so friendly and helpful The room was perfect. The area was very good overall we enjoyed it immensly

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel for the price
This hotel is a little out of the way of Muscat, but it's close to the airport and if you hire a driver (recommended) it's easy to get around.

8/10 Good

NOWSHAD

Liked: Cleanliness, property conditions & facilities

6/10 Okay

luis, Usa

Disliked: Cleanliness
Tourist beware
The electronic key did not work properly from the get go The room clean up was slow and had to be called to their attention at 3 pm The sheets comforter and mattress pad were soaking wet after I made this complaint to the owner. Funny that this happened. He was rude. Full of excuses pompous to the max. Felt sorry for his employee because they try very hard and are super pleasant He needs a major attitude adjustment Bad location hard to find ugly neighborhood would not recommend Give ur money to someone who knows hospitality and the wet bed is inexcusable since the parts that were wet were tucked under mattress not good even the employees could not believe it and were embarrased

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great value for money. Nice and clean. Comfortable. Good food in decently priced restaurant.

8/10 Good

Hernandez919, Doha, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great overnight in a real neighborhood
Stayed here overnight after a dive vacation. We booked a two bedroom suite which was perfect for a small group of friends. The rooms were comfortable and the ACs the best I've experienced in the gulf! Staff was friendly and helpful.

10/10 Excellent

abdulla, Alrams UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel good helpful staff close to restaurant but in Oman you need a car

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Distance
It was far from the clubs and bars but close to mall and airport.

10/10 Excellent

Mohammad, Dubai, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, very clean and conveniently priced
Booked via Expedia.com, accurate pricing on arrival with no hassle as my booking was confirmed and expected even without a phone call, without credit card payment. Only 15 minutes from airport and another 15 minutes or so from down town muscat. Taxi can be booked from airport at 22 USD (8 Riyals), back to airport is 16 USD (6 Riyals) approx., I liked the certainty even though it seemed expensive, but other factors make it worth it (Just how polite Omanis are, makes you want to pay them even more). Low cost and very convenient as the room was so meticulously clean, which really is what matters, making is a budget hotel that is as clean as 5 stars. Arrival at hotel, hand in passport to copy, sign, pay for first two days and given key to room, very quick. Bathroom simple and clean, their shower water is very strong with both hot and cold water, and their shower has four switches that shoot water from four places (from top, and horizontally from three heights), have to get that in my home! Room service is very fast, 5 minute response for room needs and 15-20 minute food orders. Staff are very helpful and will go out of their way to help, I needed to call Dubai and reception offered me her phone to call back Dubai when I ran out of credit. Cons: not much to complain about, yet they don't have a paid international call phone, which prompt you to either have enough credit or purchase a local mobile like from an external source, other than this I have no complaints.

8/10 Good

Abdulla, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
For better and worse, not a chain hotel.
Greeted with Mango juice upon check-in, which was indicative of pleasant, eager-to-please service throughout stay. Nice space in suites and very fair pricing. Some infrastructure issues like shower leaking on floor, shower water lukewarm and air conditioner with noisy knocking sound. Also awaken during the night by some sort of septic treatment truck and numerous horn calls for prayer. Bill upon checkout very difficult to understand. Location was local neighborhood which even local taxis had trouble finding. Local neighborhood and hotel experience gave a better feel for the country than a chain hotel in a resort location, but had to give up some standard expectations in the process.

2/10 Terrible

Bazna, kuwait

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
shi********** hotel
its very bad i staed only 5 h to sleep ,the room smiles,the window don't close properly,the AC have loud voice ,,,,,,,

10/10 Excellent

Omar, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean Hotel
We rented the 2-bedroom suite, which was very comfortable. the hotel is small but there are many restaurants and shops around it. It was hard to get to the location at first because it is sort of hidden.

8/10 Good

Macarena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort for a few days
small but close to city center hotel. Not easy to find - close beach about 40 kms. but modern with all the essentials and amenities to make your stay comfortable. staff very friendly and helpful so it is good value for money if you don't crave a pool or the beach

8/10 Good

cb, oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good facilities and comfort,staff are accomodating,cleanliness is well observed,area is well lighted at night,food is superb!

10/10 Excellent

Adz, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Small
Was perfect for a room to sleep in.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for the price asked
The hotel is nice and the staff are very good and assisting, would strongly recommend it

8/10 Good

Forrest, Oman

Liked: Staff & service, property conditions & facilities, room comfort
One of the better places I have stayed in Oman
Very comfortable, and a reasonable price for a two bedroom hotel room. My one complaint was it is carpeted and my son crawled around on it and his legs were very dirty. So I gave it a lower ratting on cleanliness. It is close enough to the airport, bu not much else. I would stay here again.

10/10 Excellent

laura, dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Hotel is not in the best of areas but the hotel staff are excellent! Breakfast was nice and dinner was great in there restaurant. We got this hotel at a very good price so if you are going on a budget you should book this hotel, beds are sooo comfy.

8/10 Good

john mcgill, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet area, close airport, local feel.
Husband and wife, owners of hotel, are usually around to keep eye on details, and help with any questions. Muscat is spread out, being on other side of town, not a detriment, with highway, and new 6 lane expressway close by. Less traffic, crowds, on this side of town. Surrounding neighborhood has most everything you need, (including a good Iranian restaurant) within a 3 min stroll.