Ratings based on 459 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
74% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travellerfrom Knoxville, TN

Worked well for us!

Posted 13-Apr-2015
Pros: Beds were so comfortable! Wi-Fi was fast and flawless. Near many shopping and eating venues.
Cons: Wish they'd had an ice machine, not just ice trays in the freezer.
Location: Plenty of choices for eating and shopping! Nashville is close.
I was cautious, but that turned out to not be an issue at all. This is not a fancy place to stay, but neither is the price tag. Clean room, VERY comfortable beds, plenty of space with efficiency kitchen. The Wi-Fi was important to us, as was security. Met our needs for the weekend, without the big price tag that others ask. Staff were as helpful as could be... Thanks for a nice stay!
2 out of 5
by A verified travellerfrom Murfreesboro TN

Nightmare on Old Fort Pkwy

Posted 31-Mar-2015
Hallways reek. Kids running up and down the halls yelling, and fighting until 10:35 pm. A large group of guys hanging out below my window until 10:30 pm. I was in a nonsmoking room that smelled so strongly of stale smoke I had to wash everything in my bag, and air out the bag. I attended a 3 day continuing education course at the VA and all I could smell all day was the smoke stench on my clothes.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom alabama

Posted 16-Feb-2015
Good experience. Only issue we had was there were a lot of kids running around late at night. Super clean room.
1 out of 5
Recommended
for Business Travellers
by Antonio

This traveller left a rating score only Posted 16-Jan-2015 on Hotels.com
3 out of 5
Recommended
for Couples
by Dentonfrom Fulton and Winter Park

Last min. deal finds A+ room in humble surroundin

Posted 02-Jan-2015 on Hotels.com
Had to call at last minute when worn out from a long travel day from Colorado. A bit concerned with look and smell of the outside and lobby area, but greeted by a very good, professional clerk, with a pleasant smile. Elevator was functional, hallway dinghy and smelled of cigarette smoke, but great, clean and comfortable room and all things functioning well. Good nights sleep and we were on the road again.
3 out of 5
Recommended
for Families
by marshafrom green Bay

average, but quiet

Posted 28-Dec-2014 on Hotels.com
Was quiet. I stayed here before and it is much cleaner and fresher this time
1 out of 5
by A verified traveller

Posted 28-Dec-2014
Non smoking room smelled like smoke. It's an extended stay hotel so there was also the smell of fried food in the air. Dirty and worn furniture and floors.
2 out of 5
Recommended
for Families
by A verified traveller

Rooms OK but overall Below Average

Posted 15-Dec-2014 on Hotels.com
I stayed here for 1 night, room was OK but the corridors had so much food stench that it was unbearable.
4 out of 5
Recommended
for Couples
by A verified traveller

Will use again.

Posted 01-Dec-2014 on Hotels.com
Stayed for 5 days. Wanted to be close to family in the area. Hotel is close to everything in town. We cared for our own room since we were there for a week. The bed was comfortable. The kichen area allowed us to cook meals if we wished. The odors from cooking tended to stay in the room even though we opened the window. The bathroom was good size but the toilet was low. Overall I would recommend this hotel.
1 out of 5
by A verified traveller

It's gone down hill

Posted 01-Dec-2014
There was an awful smell from the entrance that seemed to emanate throughout. When we got off the elevator, there was dirty sheets stacked in the corner of the hallway. Our room said "no smoking" but it reeked of smoke, and other bodily fumes. It was reserved for 4 people, but there was only two towels. No soap to use in the bathroom, no shampoo for our hair. AND HERE'S the best part. The front desk had my reservation printed off, but she couldn't find me in the computer. My other friend had to charge the room to her credit card and I was reassured, several times that my credit card would not be charged. As I am receiving this questionnaire, it must have been charged. What a mess!