Ratings based on 476 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
73% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from South Dakota

Extended Stay Hotel in Murfreesboro, TN

Posted 29-Jun-2015
Pros: Nothing
I booked this hotel stay on Expedia special rates site and the hotel was not to my tastes. I have since decided not to use Expedia.com.
2 out of 5
by A verified traveller

Budget Hotel

Posted 22-Jun-2015
Pros: Nice big screen TV, hotel was quiet at night, cable tv with HBO
Location: Nice location near shopping, easy access in and out
Monday night arrive, bad smell in air at entrance, front glass doors are dirty and smudged. Enter lobby, no one around, a guest went to find clerk. Lobby dirty, floor mat in front of desk that states clean and comfortable is dirty and threadbare. Nice clerk when she arrived. Got room key, entered elevator. Elevator dirty, didn't want to touch floor buttons, floor dirty and metal walls smudged. Hallway to room had overpowering smell of air freshner and bleach, hall carpet stained and spotted. Enter room, bleach smell staggering, smell of cigarette smoke (door to room is marked no smoking). Old worn but serviceable furniture. Noise in bathroom, the tub faucet is leaking, wouldn't turn off, probably leaking at about a gallon an hour. Dead bugs in tub. SInk dirty, crusted with something. Flush toilet, wont stop running, had to remove lid and mess with flapper each time I flushed. Room had some cobwebs on ceiling, the fridge, microwave and cooktop not spotless but not clean. Bed ok, sheets/pillowcases worn, pillows worn, about two inches thick. Report issues the next morning (tuesday), clerk stated room would be re cleaned. Returned to hotel that night, no real change in room, still not clean, bed made and sink still dirty, tub faucet still leaking and toilet still running non stop (Manager stated parts were on order). Wednesday, on return room not made up, Thursday, on return room not made up, went to desk, clerk stated only cleaned on Mondays as this was extended stay hotel.
1 out of 5
by A verified traveller from Chicago

Spend a little more to get a LOT more

Posted 17-Jun-2015
Pros: Nothing
Cons: Everything starting with cleanliness and the customer service.
Location: There were plenty of other hotels nearby and I should have stayed in one of those. They were just as close to my destination for the next day.
This hotel was awful. The only good point was it's proximity to where I was visiting the next day. The photos online looked decent, but from the minute I went to check in when the woman at the desk stopped helping me twice to help other people who came up after me, and once to take a phone call, to when I checked out and that person didn't even ask about my stay I hated this place. For starters, my room was filthy. There were food stains all around the refrigerator area, which made me nervous about what else hadn't been cleaned. I was afraid to sleep in the bed, so I got my own pillow and blanket and slept the other way on top of the bedding. (The pillow and blanket were promptly washed at the first opportunity.) I have never been uncomfortable or felt afraid as I did in this hotel, either.
2 out of 5
by A verified traveller from Bham, AL

Subpar hotel

Posted 17-Jun-2015
Entrance, lobby, elevators, hallway and rooms could use a deep cleaning; older facility but if clean, it would suffice for the price.
3 out of 5
by A verified traveller from D

Convenient to interstate 24

Posted 17-Jun-2015
The room had an odor of cat litter. The sink and tub faucets leaked and not just a drop. There was cat liter on the floor in the bathroom. Did not get fresh towels the 3 days I stayed there.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Decent hotel close to Nashville

Posted 31-May-2015
Pros: The smoke free section was fine but you had to go through the smoking section to get to it. It smelled of smoke.
Cons: The lobby smelled of smoke.
Location: Close to Nashville. Lots to do.
The staff was excellent, but when you walked in it smelled of smoke. Wouldn't recommend it for a family. Lots of extended stay folks there, living there.
1 out of 5
by A verified traveller from Bradenton Fl.

Crestwood Suites Murfreesboro TN

Posted 13-May-2015
Pros: Nothing
Cons: A good cleaning, new bedding, an attentive staff for starters.
We would never stay at Crestwood Suits again; if fact we would have cancelled the reservation immediately upon arrival if other motel accommodations were available in Murfreesboro. We were in Murfreesboro for the graduation of a grandson from Mid. TN State Univ. So were the families of 2000 -3000 other graduates, consequently no other accommodations were available. This was our first use of Expedia, we will never use Expedia again.
1 out of 5
by A verified traveller from Sarasota

Terrible hotel in bad location.

Posted 01-May-2015
Pros: There wa nothing to like abaut this hotel
Cons: Since all of it is bad you should just take it off of your list.
Location: The location is bad and there is nothing to do around it
The hotel is more like a way house. Dirty, run down.
2 out of 5
by A verified traveller from nashville tn

Ghetto

Posted 27-Apr-2015
The first room we were put in was economy. It was small as expected. The tv didn't work properly, the floor was soaked by the air conditioner and there were stink bugs on the walls. We ended up switching rooms because of the tv. The second room was a double. It was much more spacious but there was a lamp shade missing, the bathtub faucet leaked all night, there was no toilet paper upon entering the room and there was a roach crawling on the wall. we also got woken up several times during the night because we could hear the people next to our room screaming at each other and their kid crying. I will never stay there again!
4 out of 5
Recommended
for Families
by A verified traveller from Knoxville, TN

Worked well for us!

Posted 13-Apr-2015
Pros: Beds were so comfortable! Wi-Fi was fast and flawless. Near many shopping and eating venues.
Cons: Wish they'd had an ice machine, not just ice trays in the freezer.
Location: Plenty of choices for eating and shopping! Nashville is close.
I was cautious, but that turned out to not be an issue at all. This is not a fancy place to stay, but neither is the price tag. Clean room, VERY comfortable beds, plenty of space with efficiency kitchen. The Wi-Fi was important to us, as was security. Met our needs for the weekend, without the big price tag that others ask. Staff were as helpful as could be... Thanks for a nice stay!