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Excellent Hotel to stay, friendly staff, clean, highly recommended.
Yousef
Stayed 2 nights in May 2024
Response from Thea Neumann - Online Reputation Manager on 15 May 2024
Dear Yousef, Thanks a million for having stayed at our hotel and for giving us such an awesome rating. How lovely to know that with our guest oriented service and great comfort we have managed to fully satisfy your expectations of a delightful abidance. Please come back soon for another wonderful time in nice atmosphere and convenient location. Kind regards, Your H-Hotels Team
I enjoyed a lot my stay! The fitness center was really wonderful!! My best gym experience in a hotel so far... The neighborhood was also quiet and a great place for me to work remotely between two business events. The view was nice and the room quite comfortable. Would have been great to have body lotion and hair conditionner in the room. If not, would also have been nice to have the minibar (especially coffee) replenished daily. There is a convenience store very nearby however.
Marie-Eve
Stayed 3 nights in May 2024
Response from Thea Neumann - Online Reputation Manager on 13 May 2024
Dear Marie-Eve, Many thanks for choosing our hotel for your recent trip to Munic. Regarding to your amazing rating we are delighted that you enjoyed a very pleasant time with us and experienced an attentive service throughout. Please come back soon for another memorable abidance in warm atmosphere and great central location. Best regards, Your H-Hotels Team
Response from Thea Neumann - Online Reputation Manager on 15 Apr 2024
Dear Amaury, We are thrilled to see your super rating and more than happy to know that your time at our hotel was associated with such great impressions. Please come back again someday and allow us to enable your future visit just as delightful. Sincerely, Your H-Hotels Team
10/10 Excellent
Diveash
6 Mar 2024
Diveash
Stayed 3 nights in Mar 2024
Response from Stefanie Bergforth - Online Reputation Manager on 26 Mar 2024
Lieber Gast, vielen Dank, dass Sie an unserer Umfrage teilgenommen und diese gute Bewertung für unser Hyperion Hotel abgegeben haben. Es ist sehr schön zu sehen, dass für Sie alles optimal war. Es ist uns immer eine große Freude, wenn wir den Gästen eine angenehme Zeit bereiten können. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns in München begrüßen zu dürfen.Ihr Team von den H-Hotels
Very close to tram 19 into the centre of town. Helpful staff.
Lyn
Stayed 2 nights in Dec 2023
Response from Anika Müller - Online Reputation Manager on 14 Dec 2023
Dear Lyn, Thank you so much for your lovely word about your stay in our hotel. We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best! Sincerely, Your H-Hotels Team,
Friendly reception staff. Stayed an extra night and quickly sorted for me without havingvto change rooms.
Lyn
Stayed 1 night in Dec 2023
Response from Anika Müller - Online Reputation Manager on 14 Dec 2023
Dear Lyn, Thank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon. Sincerely, Your H-Hotels Team,
Response from Anika Müller - Online Reputation Manager on 15 Dec 2023
Dear Guest, Thank you for your kind review. It is good to hear that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team,
6/10 Okay
Tom
29 Oct 2023
Liked: Cleanliness
Disliked: Staff & service
Asked to do a Room Service cleaning while been gone from 10am till 7:30pm and wasnt done, when came back asked the Front desk for fresh towels at least, again 20min later the service came with 2 mini soap's/conditioner ...I asked for fresh towels...again 1 hour nearly passed went directly to front desk personally and asked for fresh towels at least that was arrange after 5 min finally. Service very disappointing, executives lounge no food/no snack after 7pm.
Tom
Stayed 2 nights in Oct 2023
Response from Sergej Rosenberg - Online Reputation Manager on 30 Oct 2023
Dear Tom, Thank you for your honest critics. We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Sincerely, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager
10/10 Excellent
Jeffrey
30 Sept 2023
Jeffrey
Stayed 2 nights in Sep 2023
Response from Thea Neumann - Online Reputation Manager on 20 Oct 2023
Lieber Jeffrey, herzlichen Dank, dass Sie unser Haus für Ihren Aufenthalt in München wählten und sich die Mühe machten, uns so hervorragend einzuschätzen. Wir sind gern Gastgeber und solch positive Bewertungen wie Ihre, sind die schönste Belohnung für unser gesamtes Team. Wir freuen uns darauf, Sie hoffentlich bald wieder einmal willkommen heißen zu dürfen, damit wir Sie aufs Neue begeistern können. Mit besten Grüßen, Ihr Team von den H-Hotels
Response from Thea Neumann - Online Reputation Manager on 29 Sept 2023
Lieber Gast, tausend Dank für Ihre Zeit, unser Haus, hinsichtlich Ihrer Aufenthaltserfahrungen, so grandios bewertet zu haben. Toll, dass Sie sich bei uns rundum wohl fühlten und hervorragende Eindrücke mit nach Hause nehmen konnten. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber sein, um Sie erneut zu begeistern. Herzliche Grüße, Ihr Team von den H-Hotels
Very clean room and the Rain Shower was the best i have experienced.
Tim
Stayed 1 night in Jul 2023
Response from Thea Neumann - Online Reputation Manager on 26 Jul 2023
Dear Tim, We are thrilled about your amazing rating and delighted to know that your stay at our Hotel was such a success. Please come back again soon and allow us to enable your abidance just as pleasant. Best regards, Your H-Hotels Team
Response from Thea Neumann - Online Reputation Manager on 19 Jun 2023
Dear Ben, Thanks a lot for giving us a great rating. How nice to know that your stay at our hotel was enjoyable and your experiences associated with positive thoughts. Hopefully we will meet again someday for another pleasant time in nice ambience. Warm regards, Your H-Hotels Team
Nice location. Wonderful breakfast
Only negatives: room was very warm, even with ac running.. . Our room had a nice view but it was too hot to have the window shades open
Carolyn
Stayed 1 night in Jun 2023
Response from Thea Neumann - Online Reputation Manager on 13 Jun 2023
Dear Carolyn, We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable. Warm regards, Your H-Hotels Team
Response from Thea Neumann - Online Reputation Manager on 26 May 2023
Lieber Gast, herzlichen Dank für die super Bewertung, resultierend aus den positiven Eindrücken Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich bei uns wohl fühlten und wären begeistert, schon bald wieder einmal Ihr Gastgeber sein zu dürfen. Beste Grüße, Ihr Team von den H-Hotels
6/10 Okay
Angela
Business traveller, Travelled with partner
22 May 2023
Liked: Staff & service
Rooms are ok but would have liked better carpet vacuuming and clothing space. Hand soap remain at almost empty most of my stay. No iron or steamer in room as per other hotels. No voltage adapters available for iPhone charging or curling iron/ such stuff. Staff were pleasant. Coffee maker was nice to have but instruction would have made it easier. Didn’t know they had a sitting area in the back til the last day. Poor property management. 2nd time stay not sure if it will be a 3rd time.
Angela
Stayed 3 nights in May 2023
Response from Thea Neumann - Online Reputation Manager on 23 May 2023
Dear Angela, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards,Your H-Hotels Team
Dear Davinder,Thanks a million for giving us an amazing rating which is confirming the delightful impressions of your recent and pleasant stay with us. Please recommend us to your friends and come back soon for another wonderful time at our Hotel. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager
Good place to stay for the price considering the time of year. Everyone was super nice and attentive.
Alonso
Response from Your team from the H-Hotels on 8 Nov 2022
Dear Alonso,Many thanks for choosing our hotel for your recent trip and for giving us such a brilliant rating. We are thrilled that our modern comfort and conveniences met your expectations just as much as our warm hospitality. Please come back soon for another memorable abidance. Best regards,Your team from the H-Hotels //Thea Neumann - Online Reputation Manager
The rooms felt new and modern. Bathroom had enough room for 2 people to get ready at same time. Great shower, pillows and bed were comfortable. Breakfast buffet was well worth the money. Not in the heart of Munich but was quiet and about 10-15 tram ride. Front desk very friendly and helpful. I would definitely recommend to a friend.
Elizabeth
Stayed 2 nights in Jun 2022
Response from Your team from the H-Hotels on 28 Jun 2022
Dear Elizabeth,
We are delighted that the positive impressions of your recent abidance at our hotel made you leave such an awesome rating. Thanks a million for sharing and please come back again someday to enjoy another wonderful stay with us in great ambience.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
Response from Your team from the H-Hotels on 9 May 2022
Dear George,
We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
It was a bit disappointing as the staff were talking down on one maybe because of my colour but forgetting that I'm paying my money just like everyon else, I wasn't gettingit for free, I felt so disappointed but they tried to be nice later but to me 1st expression matters.
Esther
Stayed 3 nights in Sep 2021
Response from Rezeption on 14 Sept 2021
Thanks for staying with us. We appreciate your feedback!
The staff was phenomenal -- from the managers to the restaurant team, bartenders and cocktail servers. Extremely cordial and eager to make our stay more comfortable.
Very friendly staff that were helpful. Phenomenal breakfast! The 2 restaurants and bar were convenient and great service. Location was near the tram and easily accessible. The room was very nice with lots of little touches, like heated bathroom floors, that made the stay quite enjoyable. Id definitely stay here again.
Allison
Stayed 4 nights in Feb 2020
Response from Your H-Hotels Team, on 6 Mar 2020
Dear Allison,
thank you so much for your excellent feedback and for recommending us. We are so glad that we could be a part of your wonderful experience. Also we are happy to hear that you enjoyed our friendly staff, the convenient location and our tasty breakfast. Thank you for your compliment and for taking the time to share your opinion. We are looking forward to your next stay.
Kind regards,
Your H-Hotels Team,
Christiane Hoffmann – Online Reputation Manager
Response from Ihr Team von den H-Hotels, on 14 Feb 2020
Lieber Gast,
ein herzliches Dankeschön für Ihre Bewertung. Es ist schön zu lesen, dass Ihnen unser Hotel gefallen hat und Sie Ihr Feedback direkt mit uns und unseren zukünftigen Gästen teilen. Wir würden uns freuen, Sie bald wieder in unserem Hause begrüßen zu dürfen.
Herzliche Grüße aus München,
Ihr Team von den H-Hotels,
Christiane Hoffmann – Online Reputation Manager
Great hotel needed for business, excellent room which is very comfortable. Good food and drink served in the restaurants and overall a really good hotel
Steven
Stayed 2 nights in Feb 2020
Response from Front Office Team on 6 Feb 2020
Thanks for staying with us. We appreciate your feedback!
I was very happy with the hotel and would stay there again. My only irritation was the over-the-top centralised lighting system in the room. I would really prefer light switches - that's only a very small irritation.
Verified traveller
Stayed 2 nights in Jan 2020
Response from Your H-Hotels Team, on 3 Feb 2020
Dear guest,
Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your expectations and we would be very happy to welcome you again as our guest during your next stay in Munich.
Best regards,
Your H-Hotels Team,
Christiane Hoffmann – Online Reputation Manager
Your H-Hotels Team,
Christiane Hoffmann – Online Reputation Manager
Well, the hotel has a good upkeep, nice spacious feel, a bit of bavarian charm which blends with the modern look. Pleasantly surprised with the gym setup which although smallish has everything you need and nothing you don't :) good parking and public transport connect. DId not have time to check out the restaurant
Verified traveller
Stayed 1 night in Jan 2020
Response from Your H-Hotels Team, on 31 Jan 2020
Dear guest,
Thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our services and amenities met your expectations. We are looking forward to welcome you soon again and hope at your next stay there will be time enough to visit our restaurants. It would be a pleasure for us.
Best regards,
Your H-Hotels Team,
Christiane Hoffmann – Online Reputation Manager
everything was excellent! love the breakfast much!
Verified traveller
Stayed 1 night in Jan 2020
Response from Your H-Hotels Team, on 31 Jan 2020
Dear guest,
thank you for your fantastic review and your great feedback about our tasty breakfast. We are more than happy about your 5 / 5 rating. Please come back soon for another brilliant stay.
Kind regards from Munich,
Your H-Hotels Team,
Christiane Hoffmann – Online Reputation Manager
Well located to the Messe area, new hotel with good rooms, parking, good dining and pub area, friendly staff, highly recommended
Verified traveller
Stayed 4 nights in Jan 2020
Response from Your H-Hotels Team, on 31 Jan 2020
Dear guest,
Thank you for your wonderful review and for recommending us! Our greatest desire is to make our guests' stay as pleasant as possible and we are very pleased that we have achieved this with you. We look forward to welcoming you soon again!
Best regards,
Your H-Hotels Team,
Christiane Hoffmann – Online Reputation Manager
Beautiful and very modern hotel with easy access to the center of Munchen. Staff in the front desk were very helpful and accomodating. We just stayed one night but will stay there again on our next visit. There's parking under the hotel for 18 euros a night.
Ramon
Stayed 1 night in Nov 2019
Response from Front Office Team on 9 Nov 2019
Thanks for staying with us. We appreciate your feedback!
Lo ed the beautiful room with the panoramic view. Staff was superb! Lovely hotel!
Verified traveller
Stayed 4 nights in Oct 2019
Response from Your H-Hotels Team, on 28 Oct 2019
Dear guest,
Thanks a lot for your wonderful rating and lovely feedback. Please come back soon for another enjoyable stay.
Kind regards,
Your H-Hotels Team,
Christiane Hoffmann – Online Reputation Manager
This is one of the best hotels I have stayed in so far. The location, Design, Space, Cleanliness, View, and Service. Just fabulous! I will definitely use it often from now on.
Fali
Stayed 1 night in Oct 2019
Response from Hans on 17 Oct 2019
Dear Fali
thank you so much for sharing this feedback with us.
We loved having you with us and are looking forward to the next time.
Your Hyperion-Team
Response from Ihr Team von den H-Hotels on 17 Oct 2019
Lieber Dustin,
wir danken Ihnen, dass Sie Gast in unserem Hyperion Hotel waren und dieses positiv bewertet haben. Wir würden uns freuen, Sie bald wieder in unserem Hause begrüßen zu dürfen.
Herzliche Grüße aus München,
Ihr Team von den H-Hotels
Christiane Hoffmann – Online Reputation Manager
Response from Ihr Team von den H-Hotels on 13 Oct 2019
Liebe Jasmin,
das gesamte Team sagt „herzlichen Dank“, dass Sie an uns gedacht und unser Hotel so nett bewertet haben. Wir freuen uns über Ihren gelungenen Aufenthalt und würden Sie gerne ein weiteres Mal herzlich willkommen heißen.
Beste Grüße aus München -
Ihr Team von den H-Hotels,
Christiane Hoffmann – Online Reputation Manager
Bery nice and fancy hotel. Easy to reach on the trolley line
Verified traveller
Stayed 3 nights in Sep 2019
Response from Your H-Hotels Team on 8 Oct 2019
Dear guest,
thank you for the great review of our new and modern Hyperion Hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Greetings from Munich!
Your H-Hotels Team
Christiane Hoffmann – Online Reputation Manager