Me and my brother booked this hotel, as we were travelling from Cochin to Mumbai for an official purpose. Up on arrival there were so many confusion that they were not ready to accept both of us as we both doesn't have same surname too. Now i am 30 year old, looking at my identity given you can figure out what my age would be and i am saying I am married and that is the reason i got a different surname... How many justification you want??? Whatwas that??? It was rather humiliating. It would be really good if you guys can mention in your room criteria that only husband wife can stay together. In a town like Mumbai still these kind of things exist??? I cant believe.
Secondly fearing of some more issues, me and my brother spent very minimal time there so that the hotel people will not stare at us the way they were staring in the beginning. We checked in at around 12.45 noon, after 10-15 minutes of argument we settled down, after a quick shower we left the place and spend our whole afternoon in a nearby shopping mall. Again we came back in the evening, changed our clothes and left the room and returned only by 2.30am in the night. Morning the moment we got up, we left for breakfast (Though they had a decent menu with in where they will get food) and we preferred to stay out until it was our check out time - we packed our stuff and left. It was totally unpleasant and the worst part was the staring of the hotel staff - please we are also human being, let us also live!!