Muharraq Holidays from £2,460

The drain for the shower drained slower than the water from the shower, the jets in the bath tub didn't work and Wi-Fi was in and out

The staff is what makes this place stand out from the rest. They are kind, helpful, fast and efficient in their work.

I don’t even think twice when it comes to choosing the Merchant House because of the vibe it has and the wonderful staff especially Maxwell he’s always welcoming when I’m there.

This is a good hotel which I would recommend anyone to stay in. The manager; Deep, and his staff were very friendly and engaged with their hotel customers (if things were raised or needed, they worked quickly to address) . The food at the restaurant was very good and I recommend persons selecting this as an option when they book. The only thing I would helpfully encourage this hotel to undertake is a maintenance and repairs project of its bathrooms, fridges, and the beautiful wood fascias adorning the restaurant, lobby and bedrooms. The near circular view as you look down from the balconies to the foyer is very good (much like the very beautiful Best Western rectanglular setup in Muscat when I stayed there in September). Overall though it's still 4 out of 5 rating and combined with its Juffair location a good location in which to stay. Handy tip; Room 501 had a great window view of the main thoroughfare road into Juffair although the rooms are not soundproof you genuinely can get a great nights sleep... I did for my entire 8days there

The room we stayed in was large. It was clean but very dated, tired and worn. There was noise from other guests shouting in the early hours of the moring on two different nights, there was also a dog barking frequently and the music could be heard from the pool area very late at night as there was an event happening. The beach is ok, very small but you are also often refused entry at certain times due to private functions which was very frustrating. Nothing within walking distance of the hotel but easy to get taxis ( expensive) or Ubers anywhere in the city. All of the pool area in the shade from mid day.