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Reviews of Residhome Metz Lorraine

3 out of 5
Residhome Metz Lorraine
10 Rue Lafayette, Metz, Moselle

Reviews

8.2

Very good

Rating 10 - Excellent. 142 out of 412 reviews" "
Rating 8 - Good. 191 out of 412 reviews" "
Rating 6 - Okay. 51 out of 412 reviews" "
Rating 4 - Poor. 17 out of 412 reviews" "
Rating 2 - Terrible. 11 out of 412 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nino

Travelled with family
Cleanliness could improve. Pictures were more attractive than reality. Friendly staff. I would still use the hotel for next stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Yuliia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Nov 2022

8/10 Good

Oleksandr, Uzhhorod

Stayed 9 nights in Nov 2022

6/10 Okay

Michele

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Vincent

Liked: Room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Didier B.

Liked: Cleanliness
Clean and Noiseless
No further comments
Stayed 2 nights in May 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good. Rooms clean. Very comfy even though was hot.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was VERY nice and very accommodating. I had rented FIVE rooms for a mini-group tour by nine people. This gave me an opportunity to get feedback from several people. The rooms are not air conditioned, but we did fine over two weeks with 15 euro fans purchased at the local Cora when the temperatures went to 30C. The hotel did provide fans, but we bought our own before realizing they were available. The cooking area is small and so there is no conventional oven, but there is a microwave. ALL parties cooked and NONE of us found this to be a problem. The proximity to the train station is a plus and there are many nearby nice restaurants. The Pompidou Center is a VERY short walk away. Even the cathedral in the heart of the old city is only a 1500 meter walk. Everyone in the group walked between the hotel and this area at least once - and we ranged in age from 25 to 81. With a two-week rental, we had enough time to discover any problems and other than what I mentioned, there were NONE ... and again, the staff was WONDERFUL!
Stayed 14 nights in Jun 2019

8/10 Good

Kyle

Liked: Cleanliness, staff & service, room comfort
Convenient but worn hotel near station
I stayed at the Residhome for one night on a leisure solo trip to visit Metz. Pros: very near the station, attentive staff, large room Cons: the facilities were visibly worn, several loose tiles in the bathroom and kitchen, room right on railroad tracks so substantial noise
Stayed 1 night in Apr 2019

6/10 Okay

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appart Hotel
fully equiped studio with kitchen, bathroom and sleeping room. Parking for €8 each day
Stayed 4 nights in Aug 2018

8/10 Good

Kaveh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Good location, but incorrect on Google Maps. No AC.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cost benefit; 15 minutes walk from city center
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lizzie, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice apartment
Comfortable and well equipped this apartment in a modern building has good, basic facilities. A short walk from Gare and buses handy to main area - or a walk.
Stayed 1 night in Dec 2017

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, hope to come back soon.
Only 3mins from the Gare SNCF ( what a fabulous station) and about 20 mins to city center. Breakfast is a bit expensive but there is plenty of choice.The room was well appointed, plenty of storage space and everything you needed in the little kitchen, even a corkscrew! We only stayed for 4 days and wish it had been more.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
This is an hotel with a great location (+/- 5 minutes walk from train station). The hotel has a great price/quality. For a 3 star hotel as you can expect.
Stayed 1 night in Aug 2017

8/10 Good

Ragnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place for longer stay. I stayed only for one night but i would imagine that it would be great staying there for longer periods. One thing i have to say about it is that there's no air contitioner but the site claims that they have.
Stayed 1 night in Jul 2017

8/10 Good

db, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice studio close to the city centre
Very helpful staff at reception. Walking distance to the central district.

10/10 Excellent

Kongleng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room size, near to old town, value for money. Good service too.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rosy, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the train station
Friendly staff. Kitchen is well equipped. Spacious and clean room.

8/10 Good

Lance, Ramsgate

Liked: Cleanliness, staff & service, property conditions & facilities
good value for money
Good sized apartment, well fitted out. Only French TV channels. Helpful staff.

8/10 Good

David, Ohieaux

Liked: Staff & service, property conditions & facilities
Train station noise can get annoying
The room was a basic, utilitarian, room with a small kitchenette in the hallway between the bathroom and the bedroom. As others mentioned, the shower was a bit difficult to use, as the shower head mounts at knee level. There's no free maid service, so take care of your towels if you are staying more than one or two nights. You may need to buy/bring some soap/shampoo, as well as toilet paper. And, they only provide body towels. The real challenge is the noise form the train station behind the hotel. Every announcement is preceded by a three note, attention getting, call. With trains coming in throughout the day from very early to very late, these calls are heard many times an hour. I brought a white noise machine and set it up next to the window. It worked wonders and drowned out the noise.
Basic room
Kitchenette with tray of coffee, tea and cookie.

8/10 Good

sharon, HH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable staying
We were visiting the city arriving by train. It's so close to station on foot, and even you could see the train running from outside of window but didn't hear the noise at all. It's a pleasant staying. And the kitchen facility set up is a plus.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stopover in Metz
Apartment was conveniently located near station for a one night stay however it is a fair walk into the city centre so I would recommend a bus if you are staying out late or if it's raining. Lucky reception had umbrellas to borrow and was also happy to talk in English. Train noise was not an issue for me nor was having no air con as it was cool however check the weather in advance if you are someone who likes air con. Room was clean but know wifi is only in reception area. happy with stay for one night for price.

6/10 Okay

Elizabeth, Napier

Liked: Cleanliness
Not the best, but okay for one night, maybe!
Great to have a kitchenette fully equipped to cook. Room a good size and the bed was comfy. Friendly, English speaking reception. Our room backed onto the train station so all we heard till about midnight was the lady on the intercom with a sound beforehand, then the trains coming and going. This all started up again early morning. Air con, heating and heated towel rail were all available, but not one of them worked. TV channels all in French only. Bathroom is adequate but shower head over bath is not good as you have to hold that yourself due to no attachment on wall. Probably wouldn't stay here again.

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Georgi, Pernik

Liked: Cleanliness
Good location. Close to railway station. No wi-fi in me rooms.Comfort and clean.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Jiang, Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice hotel close to Gare Metz
The hotel is clean and comfortable. The breakfast costs extra 10.5 euros/day. However, it does not operate all time. When I arrived in at 12:30pm, I could not get in the hotel because no receptionist there. The reception is closed from 11am to 4:30pm. So I had to wait outside hotel for 4 hours with my luggage and tired body, even I already prepaid my money for 5 days in the hotel.

10/10 Excellent

Nora Chen, Los Aneles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok location, room is big, friendly people
The location is OK, about 10 minutes walking to town center. We had a roll in shower room, the bed room and bathroom were huge compare with other hotel and come with a small kitchen. Staffs were very friendly, and neighborhood people were friendly also. Parking is not free but very secure. It only took us to drive from hotel to Luxemburg City of country of Luxemburg. But it was waste to spend a day in Luxemburg, not too much to see. Metz has beautiful church and river side walk around the town. I like this hotel. Only complain is if the hotel is closer to town center would be even better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel, close to Train Station
Resid Home is a large hotel, but has everything down to a science. The staff are very formal, but are always helpful with reasonable requests. The room was well.maintained throughout my stay.

8/10 Good

louise, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location close to everything
The staff at the desk were very helpful, actually made reservations at a restaurant for us, went the extra mile. We would highly recommend it, it was compact, had a small full kitchen so you could cook there which would be great if staying for a couple of days. Had good safe parking as well

10/10 Excellent

R & N, qc, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, functional and friendly service
we enjoyed our 18 day stay with friendly service at the desk. we are happy with clean,functional room with apartment hotel facilities. Location is near rail track of famous Metz train station. Much to see in Lorraine related to WW1 and WW2 events. Gastronomy is fine in Metz.

10/10 Excellent

Metz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The location is so nice bcz it is so so near to train station. The room is clean and looks very good. Also, breakfast was nice enough to pay around 10 euros. I would like to recommend this hotel for a short travel or business trip!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop on way to Germany
Everything we needed for a short stay. Only a five minute walk to the Pompidou Centre. Good that we could park our campervan , too high for the car park , in the front parking.

8/10 Good

Retired couple, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station
Great having a kitchenette and some great supermarkets 4 blocks away. Our balcony overlooked the train yard but with the balcony door closed, we never heard the trains. Wifi in the lobby and breakfast area worked well - does not work in room. Biggest complaint was the shower. It was not attached to wall so had to hold the head while showering.

8/10 Good

RoamerFI

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good, clean, functional
As with any other Residhomes I've stayed in, the rooms are of modern, sparingly furnished design - some would say sterile, but not I. New building equals functioning utilities, including internet (which in this case was wired, which is probably for the better securitywise). There is a kitchenette with hotplates, microwave and fridge. Hotel services are cut to bare minimum and there is no nightporter, so hang on to that key car! Good place for short to medium length stay near the Metz railway station with ample parking next door.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice hotel but beware.
This is a well situated hotel with nice rooms. Unfortunately we encountered a number of technical problems which proved very frustrating. The plug-in internet in the room did not work, after some troubleshooting the reception let us use another vacant room so we could access the internet. The electronic key-card worked well for our room door but did not open the laundry room, another trip to the reception... There was no hot water on the first day, another trip to the reception.... There was no plug in the kitchette sink, we had to use a piece of plastic bag to keep the water from draining while we did dishes. And finally, the reception is not always open so good luck getting help with your problems if they are closed. These little problems add up and eventually make a stay very unpleasant. Positives: the reception staff is very friendly and the rooms are very clean and well appointed. The car parking is very good and reasonably priced at 8 euros per day.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
The location of this hotel is definitely a plus and a minus. Conveniently close to the train station, which on the flip side means inconveniently close to the trains. You could even clearly hear every announcement from the station... Also, the internet in the room didn't work, but they allowed us access to another room to check email, which mitigated some of the inconvenience.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Touring France
Great location - two minute walk from the train station. Easy access to the entire center with about 10-20 minutes walking. Very clean room and nice bathroom. I didn't have the breakfast. Staff was really helpful with giving me a map and directions to the sites and spoke good English. Decent rate.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good Location
Good things: Staff is friendly and helpful Location is very conveniant Size of room is good/Has kitchen Breakfast was good Not so good things: Condition of room was shabby Too close to train/ sometimes noisy A little expensive for a single Over all: There is probably better for the price but it is roomy and pleasent enough for those who need a convenient place to stay and prefer to cook their own meals.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay, the staff were very helpful. My only concern was that the lobby was closed when we arrived Sunday afternoon so we had to wait a couple of hours to check in.