3-Bedroom Executive Riverfront Villa | Terrace/patio
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Reviews of Ingenia Holidays Moruya

3 out of 5
Ingenia Holidays Moruya
9 Princes Highway, Moruya, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 126 reviews" "
Rating 8 - Good. 41 out of 126 reviews" "
Rating 6 - Okay. 12 out of 126 reviews" "
Rating 4 - Poor. 4 out of 126 reviews" "
Rating 2 - Terrible. 3 out of 126 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rupam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love expedia
Stayed 3 nights in Mar 2024
Response from Ingenia on 14 May 2024
Hi Rupam,Thank you for providing your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

4/10 Poor

Graeme

Travelled with partner
Disliked: Amenities, property conditions & facilities
Nothing, the unit was upstairs, very small room, couldn't swing a cat in, ran out of hot water in shower, value for money, dreadful!!!! far too expensive for what you got, couldn't recommend.
Stayed 1 night in Jan 2024
Response from Ingenia on 5 Feb 2024
Hi Graeme,Thank you for providing your feedback after your recent stay at Ingenia Holidays Moruya.We recognize how precious your holiday is and with this in mind, the staff at Ingenia Holidays strive to provide you with the means to enjoy your stay with us. Please accept our apology that your stay was not to your standards this time.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot on the river.
Stayed 5 nights in Jan 2024
Response from Ingenia on 31 Jan 2024
Hi NatalieThank you for providing your feedback after your recent stay at Ingenia Holidays Moruya.We are happy to hear that you enjoyed your stay. Warm Regards,Ingenia Holidays Team

8/10 Good

Ashleigh

Stayed 3 nights in Jan 2024
Response from Ingenia on 31 Jan 2024
Hi Ashleigh,Thank you for providing your feedback after your recent stay at Ingenia Holidays Moruya.We are glad to here that you had a great stay. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Yasir

Stayed 1 night in Jan 2024
Response from Ingenia on 31 Jan 2024
Hi Yasir,Thank you for providing your feedback after your recent stay at Ingenia Holidays Moruya.We are so happy to hear that you enjoyed your stay. Warm Regards,Ingenia Holidays Team

6/10 Okay

Cathie

Travelled with family
Liked: Amenities
Potholes caused damage to car and kids were unable to ride their bikes. Also not prepared well, lawns not mowed and rubbish evident, but rubbish quickly removed once office staff were alerted.
Stayed 7 nights in Jan 2024
Response from Ingenia on 31 Jan 2024
Hi Cathie,Thank you for providing your feedback after your recent stay at Ingenia Holidays Moruya.We appreciate your feedback. Warm Regards,Ingenia Holidays Team

6/10 Okay

Harlie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ingenia on 31 Jan 2024
Hi Harlie,Thank you for providing your feedback after your recent stay at Ingenia Holidays Moruya.We appreciate your feedback. Warm Regards,Ingenia Holidays Team

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Lauren on 9 Jan 2024
Hi Ross,Thank you for providing your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

wal

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Lauren on 22 Nov 2023
Hi Wal,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We appreciate your feedback and have let our team know.Warm Regards,Ingenia Holidays Team

4/10 Poor

Wei jie

Stayed 2 nights in Nov 2023
Response from Lauren on 20 Nov 2023
Hi Wei Jie,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are sorry to hear that we missed the mark on a few things during your stay. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Anne-Maree

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with beautiful views of the river, you can walk over the bridge to Moruya for shops or markets when they are on as well as close to Mogo, beaches and Zoo. Batemans Bay isn't too far either if you wanted to go there. Great for kids with playground and pool. Highly recommend.
Stayed 4 nights in Nov 2023
Response from Lauren on 15 Nov 2023
Hi Anne-Maree,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

2/10 Terrible

Stephen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in after hours to motel room 1. Check in was fine and key was left in safe. Went to the room and found a lot of black things all over the bed and shower and sink. A few ants too. I looked it up and it was either termite dust or fleas. Tried to call the after hours emergency number listed but no one answered. Tried for an hour no luck. Texted the number but decided to book at the pub instead. Eventually got a text back saying sorry about that was it everywhere or just the bed. I said everywhere so could I please get a refund. Never got a text back. Next day went in and they said oh yes we can refund you which was nice. I know things like this happen and that’s fine but the lack of communication after was pretty poor.
Stayed 1 night in Nov 2023
Response from Lauren on 15 Nov 2023
Hi Stephen,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are sorry to hear of your experienceWarm Regards,Ingenia Holidays Team

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay & great fishing off the bank
Stayed 4 nights in Oct 2023
Response from Lauren on 9 Oct 2023
Hi Karen,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

KEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
our cabin has a palm tree next to the veranda for the last three nights we were woken with fruit dropping onto the veranda which was very annoying, maybe put some diversion away from veranda, everything else was great
Stayed 7 nights in Sep 2023
Response from lauren on 20 Sept 2023
Hi Ken,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We appreciate your feedback and have let our park manager know of your experience. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Rudra

Liked: Property conditions & facilities
It was wonderful place to stay. Easy check in and out, beautiful water view
Stayed 1 night in Aug 2023
Response from Lauren on 1 Sept 2023
Hi Rudra,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really happy with accomodation offered. Great service from staff. Convenient short walk into town. Recommended
Stayed 5 nights in Jun 2023
Response from Lauren on 6 Jul 2023
Hi Andrew,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Soon Wan

Stayed 1 night in Jun 2023
Response from Lauren on 3 Jul 2023
Hi Soon,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Fortunato La

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Lauren on 29 May 2023
Hi Fortunato,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Jennelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2023
Response from Lauren on 3 May 2023
Hi Jennelle,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

adnan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the stay, also the kids enjoyed the play area and pool. It was nice to have a balcony with the view where you can sit and relax.
Stayed 2 nights in Apr 2023
Response from Lauren on 3 May 2023
Hi Adnan,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Mario

Travelled with partner
Liked: Staff & service
Size of the room is deceiving on photos. Smaller than a motel room and bed very uncomfortable. Pool was good as was the overall condition of the park.
Stayed 2 nights in Mar 2023
Response from Lauren on 21 Mar 2023
Hi Mario,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are sorry to hear that we missed the mark on a few things during your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Lauren on 21 Feb 2023
Hi Jacob,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Leonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2023
Response from Lauren on 21 Feb 2023
Hi LeonieThank you for taking the time to provide us with your feedback after your recent stay at MouryaWe are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Ester Yi Kwan

Stayed 1 night in Jan 2023
Response from Lauren on 24 Jan 2023
Hi Ester,Thank you for taking the time to provide us with your feedback after your recent stay at Mourya.We are happy to hear that you enjoyed your stay with us.Happy New Year Warm Regards,Ingenia Holidays Team

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities at this park for kids (I didn’t have any children with me). Excellent camping kitchen/eating area (which I didn’t use). The park is nicely sited between the river and agricultural land.
Stayed 2 nights in Jan 2023
Response from Lauren on 24 Jan 2023
Hi Hilary,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.Happy New Year Warm Regards,Ingenia Holidays Team

8/10 Good

Masumma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very nice. No wifi. Our parking spot would hit the bottom of our car each time we would get in and out.
Response from Lauren on 30 Dec 2022
Hi Masumma,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience.Warm Regards,Ingenia Holidays

10/10 Excellent

Bronwyn

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Niree

Stayed 3 nights in Sep 2022

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2022
Response from Lauren on 9 Sept 2022
Hi Dale,Thank you for taking the time to provide us with your feedback after your recent stay at Moruya.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Shower was a bit tight
Stayed 2 nights in Jun 2022

10/10 Excellent

COURTNEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous & clean, lovely open plan & very cleverly fitted out with all that you could need! Will absolutely recommend the cabins on stilts for Moruya.
Stayed 1 night in May 2022
Response from Lauren on 20 Jun 2022
Hi Courtney, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

6/10 Okay

Glenn

Travelled with partner
Disliked: Property conditions & facilities
Very cold night. Insufficient extra blankets to keep warm. On check out was advised to keep air conditioner running overnight in future
Stayed 1 night in May 2022
Response from Lauren on 20 Jun 2022
Hi Glenn, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are sorry to hear that we missed the mark on a few things during your stay with us. We have also taken your feedback on board and have passed it on to our park manager. Warm Regards, Lauren

10/10 Excellent

Ronald J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, clean well equipped, comfortable, even a lovely spoil of an electric blanket on the bed. Loved our stray in the 3bedroom executive river view villa
Stayed 3 nights in May 2022
Response from Lauren on 20 Jun 2022
Hi Ronald, Thank you for taking the time to provide us with your feedback after your stay at Moruya. We are thrilled to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely area
Lovely area, nice clean and comfortable cabins,had a good stay.
Stayed 2 nights in Apr 2022
Response from Lauren on 31 May 2022
Hi Lorraine, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay highly recommend
Stayed 1 night in Apr 2022
Response from Lauren on 26 Apr 2022
Hi Tawanda, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are thrilled to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Frederique

Stayed 2 nights in Apr 2022
Response from Sue W. on 14 Apr 2022
Hi Frederique, Thank you so much for your outstanding review of our Park. We look forward to welcoming you back again soon. Regards, The Team @ Ingenia Holidays Moruya.

10/10 Excellent

Judith

Stayed 1 night in Mar 2022
Response from Lauren on 22 Mar 2022
Hi Judith, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

2/10 Terrible

Norton

Disliked: Staff & service, property conditions & facilities
Glad to leave
This place urgently needs upgrading! The bathroom in our cabin was very cramped and grungy. The shower was straight out of the 1970s and the water was cold in the morning. The kitchen facilities were fine and the bed was clean and comfortable. We were unable to access the wifi and with the office being closed from 5.0 pm we could do nothing about this.
Stayed 1 night in Feb 2022
Response from Lauren on 22 Mar 2022
Hi Norton, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are sorry to hear that we missed the mark on a few things during your stay with us. We have also taken your feedback on board and have passed it onto our park manager. Warm Regards, Lauren

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very small room, bed comfortable and fine for a short overnight stay
Stayed 1 night in Feb 2022
Response from Lauren on 28 Feb 2022
Hi Andrew, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town, staff attentive, nice location over looking the river. Boat ramp for small boats
Stayed 4 nights in Jan 2022
Response from Lauren on 7 Feb 2022
Hi Gerard, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly
Stayed 3 nights in Jan 2022
Response from Lauren on 7 Feb 2022
Hi Lisa, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedrooms could have fans installed. Facilities good.
Stayed 3 nights in Dec 2021
Response from Lauren on 7 Feb 2022
Hi Ian, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are glad to hear that you enjoyed your stay with us. We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Daphne

Stayed 1 night in Dec 2021
Response from Lauren on 14 Dec 2021
Hi Daphne, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are glad to hear that you enjoyed your stay with us. Merry Christmas 🎅 We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and accomodating. The facilities were great. Big jumping pillow, swimming pool, heated outdoor spa, tennis court, indoor ping pong table and lounge and outdoor BBQ’s very clean. All the facilities and amenities were in excellent condition and grounds well kept, gardens very nice. View of river from room was lovely. Bed and linen clean and comfy.
Stayed 3 nights in Dec 2021
Response from Lauren on 8 Dec 2021
Hi Sarah, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are very happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 Good

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our cabin had everything we needed and a great view of the river. Good value for a family weekend away.
Stayed 1 night in Nov 2021

8/10 Good

John, Great Mackerel Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the upstairs balcony. We enjoyed our meal sitting at the table and chairs
Stayed 1 night in Nov 2021
Response from Lauren on 1 Dec 2021
Hi John, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are very happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

4/10 Poor

Ante

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property was good but no hot water for all 3 days of staying there. Pretty disappointed not being able to shower after a beach swim
Stayed 2 nights in Nov 2021
Response from Lauren on 24 Nov 2021
Hi Ante, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are very sorry to hear of your experience, at Ingenia Holidays we strive to create a getaway experience that is enjoyable and comfortable - to hear we fell short of that is disappointing. We have taken your feedback onboard and have passed on your concerns regarding the hot water onto the park manager. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River view and comfortable
Great executive villas on the riverfront. Had everything you could want for provided.
Stayed 4 nights in Nov 2021
Response from Lauren on 19 Nov 2021
Hi Therese, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Lauren on 19 Nov 2021
Hi Anonymous, Thank you for taking the time to provide us with your feedback after your recent stay at Moruya. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren