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Reviews of La Quinta Inn & Suites by Wyndham Morgantown

2.5 out of 5
La Quinta Inn & Suites by Wyndham Morgantown
5000 Gateway Dr, Morgantown, WV

Reviews

9.4

Exceptional

Rating 10 - Excellent. 947 out of 1332 reviews" "
Rating 8 - Good. 300 out of 1332 reviews" "
Rating 6 - Okay. 40 out of 1332 reviews" "
Rating 4 - Poor. 30 out of 1332 reviews" "
Rating 2 - Terrible. 15 out of 1332 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC worked great. Hot water with good water pressure. Had to drive to eat or shoo, but location was easy to get to.
Stayed 1 night in May 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
The La Quinta is a nice hotel. King rooms are big. The is a gas station, DQ, Burger King within walking distance. Also a bar green turtle and a Harley Davidson right above the hotel.
Stayed 2 nights in May 2024
Response from Luke, GM on 21 May 2024
Thank you for telling us about your stay. We are happy to hear that you enjoyed our spacious rooms. We are also glad that you enjoyed the convenience of having restaurants in walking distance. We look forward to serving you again.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful greeting at the front desk, great breakfast & comfy beds!
Stayed 1 night in May 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again!
Stayed 1 night in Mar 2024
Response from Luke, GM on 20 May 2024
Thank you for telling us about your stay. We are happy to hear that you had a fantastic stay and we look forward to serving you again.

10/10 Excellent

Jeffrey

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in May 2024
Response from Luke, GM on 20 May 2024
Thank you for telling us about your stay. We are pleased to hear that your room was clean and comfortable and that our team was friendly. We look forward to serving you again.

10/10 Excellent

Kevin

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly staff
Stayed 1 night in May 2024
Response from Luke, GM on 20 May 2024
Thank you for telling us about your stay. We are happy to hear that you had an exceptional stay and that our team was friendly. We look forward to serving you again.

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stsy.
Stayed 1 night in May 2024
Response from Luke, GM on 20 May 2024
Thank you for telling us about your stay. We are happy to hear that you had a great stay and we look forward to serving you again.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, with a pool and a workout room. We had a great stay.
Stayed 3 nights in May 2024
Response from Luke, GM on 17 May 2024
Thank you for telling us about your stay. We are happy to hear that you enjoyed our amenities and had a great stay. We look forward to serving you again.

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Luke, GM on 17 May 2024
Thank you for telling us about your stay. We are happy that you had a 5-star experience and we look forward to serving you again.

10/10 Excellent

Kimberly, Charles Town

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was wonderful!
Stayed 2 nights in May 2024
Response from Luke, GM on 15 May 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience with us and we look forward to serving you again.

10/10 Excellent

Kyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Room was clean, hotel was quiet even with pets staying.
Stayed 1 night in May 2024
Response from Luke, GM on 15 May 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience with us and we look forward to serving you again.

8/10 Good

Scott

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was pretty. Very quiet. The carpet needed cleaning but otherwise a pleasant stay. Great value and close to all things WVU.
Response from Luke, GM on 15 May 2024
Thank you for telling us about your stay. We are glad to hear that you had a great experience with us and we look forward to serving you again.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Luke, GM on 8 May 2024
Thank you for telling us about your stay. We are pleased that you had an exceptional stay and we look forward to serving you again.

10/10 Excellent

Gordon

Travelled with partner
We enjoyed our stay
Stayed 1 night in May 2024
Response from Luke, GM on 8 May 2024
Thank you for telling us about your stay. We are happy to hear that you enjoyed your stay with us and we look forward to welcoming you again.

10/10 Excellent

Margery

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No kleenex in the bathroom. No tea, only one decaf coffee in the room. Lovely room, clean and welcoming. Liked the price and location. Greene Frog restaurant nearby was a perk.
Stayed 1 night in May 2024
Response from Luke, GM on 6 May 2024
Thank you for telling us about your stay. We appreciate your feedback. We are happy to hear that we are a great value for the price and that our location was convenient. We look forward to serving you again.

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Kingsize room
Stayed 1 night in May 2024
Response from Luke, GM on 6 May 2024
Thank you for telling us about your stay. We are pleased that you enjoyed your room and we look forward to serving you again.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great stop on route. Clean and convenient.
Stayed 1 night in May 2024

8/10 Good

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Luke, GM on 6 May 2024
Thank you for telling us about your stay. We are pleased that you had a great stay and we look forward to serving you again.

10/10 Excellent

James J Marr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable facility!
Stayed 1 night in May 2024
Response from Luke, GM on 8 May 2024
Thank you for telling us about your stay. We are happy to hear that your room was clean and comfortable. We look forward to serving you again.

10/10 Excellent

Norma

Travelled with family, Travelled with pets
Liked: Amenities
Super clean and very pleasant atmosphere.
Stayed 1 night in May 2024
Response from Luke, GM on 6 May 2024
Thank you for telling us about your stay. We are glad to hear that your room was clean and you enjoyed your stay with us. We look forward to serving you again.

10/10 Excellent

Juan J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the pool
Stayed 1 night in Feb 2024
Response from Luke, GM on 3 May 2024
Thank you for telling us about your stay. We are happy to hear that you had a 5-star experience and that you loved our indoor pool. We look forward to serving you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to WVU. Clean and updated.
Stayed 1 night in May 2024
Response from Luke, GM on 6 May 2024
Thank you for telling us about your stay. We are happy to hear that your room was clean and comfortable. We are also glad that you find us convenient to WVU. WE look forward to serving you again.

4/10 Poor

John

Staff was friendly. Room was not clean and smelled.
Stayed 1 night in Apr 2024
Response from Luke, GM on 2 May 2024
Thank you for telling us about your stay. We are happy to hear that our team was friendly. We look forward to better serving you next time.

10/10 Excellent

Peter

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Luke, GM on 2 May 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience and we look forward to serving you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here many times with our dog and have always been very satisfied!
Stayed 1 night in Apr 2024
Response from Luke, GM on 2 May 2024
Thank you for telling us about your stay. We are happy to hear that you and your dog have a great stay with us! WE look forward to serving you both again.

10/10 Excellent

Hadis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and I enjoyed my stay.
Stayed 2 nights in Apr 2024
Response from Luke, GM on 2 May 2024
Thank you for telling us about your stay. We are happy to hear that you had a 5-star experience and we look forward to serving you again.

4/10 Poor

Danielle, Newmarket

Travelled with partner
Disliked: Property conditions & facilities
Breakfast is included but honestly, they could do so much better. Even the coffee was cold.walls are thin and people next door kept talking. We could hear everything. Needed help from front door to make them go quiet past midnight. Overall not a good experience.
Stayed 1 night in Apr 2024
Response from Luke, GM on 30 Apr 2024
Thank you for telling us about your stay. We appreciate the feedback and hope to better serve you next time.

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and quiet
Stayed 3 nights in Apr 2024
Response from Luke, GM on 30 Apr 2024
Thank you for telling us about your stay. We are pleased you had a 5-star experience and look forward to serving you again.

10/10 Excellent

Brad

Stayed 2 nights in Apr 2024
Response from Luke, GM on 20 May 2024
Thank you for telling us about your stay. We are glad to see that you had a 5-star experience and we look forward to serving you again.

10/10 Excellent

Katia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is very friendly, the room very comfortable. The only issue was that we have to ask them for housekeeping since they are not doing it in a daily basis.
Stayed 5 nights in Apr 2024
Response from Luke, GM on 29 Apr 2024
Thank you for telling us about your stay. We are happy to hear that our team as friendly and your room was comfortable. We look forward to serving you again.

4/10 Poor

Judy

Travelled with partner
Not a great hotel.
Stayed 1 night in Apr 2024
Response from Luke, GM on 29 Apr 2024
Thank you for telling us about your stay. We look forward to better serving you next time.

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed here many times and is always a good stop on our way north.
Stayed 1 night in Apr 2024
Response from Luke, GM on 25 Apr 2024
Thank you for telling us about your stay. We are happy to hear that you find us clean and comfortable and convenient for your travels. We look forward to serving you again.

8/10 Good

Kyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a hair in the bed under a pillow and mud on the box spring of the bed. Otherwise it was clean. Hopefully it’s cleaner next time.
Stayed 1 night in Apr 2024
Response from Luke, GM on 26 Apr 2024
Thank you for telling us about your stay. We look forward to better serving you next time.

10/10 Excellent

Sheree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing and very friendly. Rooms are very clean beds are great. I would recommend to anyone to stay there
Stayed 1 night in Apr 2024
Response from Luke, GM on 25 Apr 2024
Thank you for telling us about your stay. We are pleased to hear that our team was friendly and your room was clean. We look forward to serving you again.

10/10 Excellent

Eric

Stayed 1 night in Apr 2024
Response from Luke, GM on 15 May 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience with us and we look forward to serving you again.

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and there is a decent sports bar type restaurant very nearby. The only problem was the WiFi. It was basically unusable. When I did a speed test, it was only at 3mbps, which is way too slow. I asked the front desk about it and they said it was slow when lots of people were using it. But I checked it early the next morning and it was only at 5mbps. This is unacceptable for business travelers and too slow for almost everything else. Please upgrade your WiFi.
Stayed 1 night in Apr 2024
Response from Luke, GM on 24 Apr 2024
Thank you for telling us about your stay. We appreciate your feedback and look forward to better serving you next time.

8/10 Good

Lester, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Luke, GM on 24 Apr 2024
Thank you for telling us about your stay. We are happy you had a great experience and look forward to serving you again.

8/10 Good

Bryan

Stayed 1 night in Apr 2024
Response from Luke, GM on 11 May 2024
Thank you for telling us about your stay. We are happy that you had a great experience with us and we look forward to serving you again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Clean room
Stayed 1 night in Apr 2024
Response from Luke, GM on 24 Apr 2024
Thank you for telling us about your stay. We are happy to hear that your room was clean and a good value. We look forward to serving you again.

10/10 Excellent

Abby

Stayed 1 night in Apr 2024
Response from Luke, GM on 11 May 2024
Thank you for telling us about your stay. We are pleased that you had an exceptional stay and we look forward to serving you again.

10/10 Excellent

Ouzi, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee at breakfast good quality but lukewarm
Stayed 1 night in Apr 2024
Response from Luke, GM on 22 Apr 2024
Thank you for telling us about your stay. We are glad you had a great experience with us and we look forward to serving you again.

2/10 Terrible

scott

Stayed 1 night in Apr 2024
Response from Luke, GM on 11 May 2024
Thank you for telling us about your stay. We hope to better serve you next time.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stop for the night. Lots of great restaurants nearby and the hotel is conveniently located just off the interstate. Would definitely stay there again.
Stayed 1 night in Apr 2024
Response from Luke, GM on 19 Apr 2024
Thank you for telling us about your stay. We are happy to hear that you found our location convenient. We look forward to serving you again.

10/10 Excellent

Neil

Stayed 1 night in Apr 2024
Response from Luke, GM on 19 Apr 2024
Thank you for telling us about your stay. We are pleased that you had a 5-star experience and we look forward to serving you again.

10/10 Excellent

Brian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cecilia at check in was great! The first room we received was next to the ice machine which was very noisy. When I asked to move she promptly set us up with an another great and quiet room.
Stayed 1 night in Apr 2024
Response from Luke, GM on 19 Apr 2024
Thank you for telling us about your stay. We are happy to hear that Cecilia was kind and accommodating. We look forward to welcoming you back again!

6/10 Okay

Dixie

Liked: Cleanliness, staff & service, property conditions & facilities
Least expensive option for nearness to Ruby Memorial Hospital
Stayed 1 night in Apr 2024
Response from Luke, GM on 19 Apr 2024
Thank you for telling us about your stay. We look forward to serving you again.

10/10 Excellent

Francie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Luke, GM on 17 Apr 2024
Thank you for telling us about your stay. We are happy to see that you had a 5-star experience with us and we look forward to serving you again.

10/10 Excellent

carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the highway, clear branding so easy to see quickly from the road. VERY clean. AC unit in the room was very quiet which was amazing!
Stayed 1 night in Apr 2024
Response from Luke, GM on 15 Apr 2024
Thank you for telling us about your stay. We are happy to hear that our location was convenient. We are also glad to hear that your room was clean and comfortable. We look forward to serving you again.

10/10 Excellent

Aaron

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Luke, GM on 17 Apr 2024
Thank you for telling us about your stay. We are happy to see that you had a 5-star experience with us and we look forward to serving you again.

10/10 Excellent

zach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room says it has a view but we did not have a view. We looked out over a parking lot and the building next door. Other then that a very nice motel.
Stayed 1 night in Apr 2024
Response from Luke, GM on 15 Apr 2024
Thank you for telling us about your stay. We are pleased that you had a great stay and we look forward to serving you again.