Reception

Reviews of Hôtel MOCO Valleyfield

3.5 out of 5
Hôtel MOCO Valleyfield
40 avenue du Centenaire, Salaberry De Valleyfield, QC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 136 out of 190 reviews" "
Rating 8 - Good. 30 out of 190 reviews" "
Rating 6 - Okay. 15 out of 190 reviews" "
Rating 4 - Poor. 2 out of 190 reviews" "
Rating 2 - Terrible. 7 out of 190 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying over the weekend so it was quiet but I understand construction during the week. Water pressure in shower a little weak otherwise good. Staff were very friendly and helpful. I would stay again. We had a lovely view of the bay unfortunately window was cloudy either requires outside cleaning or window seal broken. A lovely town, I hope to return.
Stayed 2 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
There was no place to have dinner in the hotel.
Stayed 1 night in May 2024
Response from Superviseur on 13 May 2024
Thank you for staying at Hotel Moco! We're pleased to inform you that our hotel is associated with the wonderful Méraki restaurant and the Dooly's billiards bar, both located within the hotel premises. The Mediterranean restaurant is open every day for breakfast from 7 AM to 2 PM, and for dinner from Tuesday to Saturday. Thank you once again for choosing our establishment. We hope to welcome you back soon! From Team Hotel Moco

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean and spacius
Stayed 1 night in May 2024
Response from Superviseur on 6 May 2024
Thank you for staying with us Daniel.Thank you for the appreciation.Looking forward to seeing you againFrom the Moco hotel team

10/10 Excellent

Marie-Claude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 2 nights in Apr 2024
Response from Superviseur on 6 May 2024
To Marie-CLaudeThank you for staying with us, we look forward to seeing you again. From the Moco hotel team

10/10 Excellent

Stephan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautifully renovated historic old mill into a chic European boutique hotel feel. Great Mediterranean restaurant too and a full gym club facility used by the community.
Stayed 1 night in Apr 2024
Response from Superviseur on 23 Apr 2024
Thank you sincerely for staying at Hotel Moco. We're delighted to have had the opportunity to host you and hope that your experience with us was enjoyable. Please feel free to return if you're in the area again. We look forward to welcoming you back to Hotel Moco!

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and friendly staff
Stayed 2 nights in Apr 2024
Response from Superviseur on 16 Apr 2024
Nous vous remercions Tim pour vôtre appréciation. Nous souhaitons que l'expérience Moco soit à la hauteur des attentes de nôtre clientèle. Cordialement de l'équipe Hôtel Moco.

8/10 Good

Ericka

Business traveller
Liked: Cleanliness, staff & service, amenities
Decent for a one night quick stop
Stayed 1 night in Apr 2024
Response from Superviseur on 6 Apr 2024
Thank you Ericka for choosing our hotel for your quick overnight stop. We're pleased to hear that you found your stay decent and comfortable. Team Hotel Moco

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Superviseur on 16 Mar 2024
Nous espérons avoir le plaisir de vous accueillir à nouveau lors de vos futurs voyages. Merci M.Gabriel. Si vous avez des questions, des commentaires ou des préoccupations, n'hésitez pas à nous contacter à tout moment. Nous sommes là pour vous assister. Cordialement, l'équipe de l'Hôtel MocoEncore une fois, merci beaucoup pour votre visite et votre confiance

6/10 Okay

Violet

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Superviseur on 17 Feb 2024
Bonjour Violet, au nom de toute l'équipe de l'hôtel Moco, nous tenons à vous remercier sincèrement d'avoir choisi notre établissement pour votre séjour. Nous espérons vous recevoir à nouveau, N'hésitez pas à nous faire part de vos besoins et de vos préférences afin que nous puissions personnaliser votre séjour et répondre à toutes vos attentes. Encore une fois Merci.

10/10 Excellent

Leslie, GOULBURN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at MOCO-Great hotel once again. Highly recommended.
Stayed 1 night in Feb 2024
Response from Superviseur on 17 Feb 2024
Dear Leslie, Thank you once again for placing your trust in us. We eagerly look forward to welcoming you and providing you with an unforgettable experience at Hotel Moco. Best regards, the entire team at Hotel Moco.

10/10 Excellent

ROBERT

Stayed 2 nights in Jan 2024
Response from Superviseur on 22 Mar 2024
Nous sommes heureux de vous compter parmi nos clients satisfaits. Merci M.Robert, d'avoir choisi l'hôtel Moco. Au plaisir, de l'équipe hôtel Moco.

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Superviseur on 27 Jan 2024
Un petit mot pour vous remercier d'avoir choisi l'Hôtel Moco. Nous sommes ravis de vôtre appréciation! Au plaisir de accueillir à nouveau, de la part de l'équipe de l'Hôtel Moco

10/10 Excellent

Leslie, GOULBURN

I was pleasantly surprised at the high quality of the hotel and the room. I’ll be back soon!
Stayed 1 night in Dec 2023
Response from Superviseur on 1 Jan 2024
Thank Leslie for choosing our service. We look forward to welcoming you back soon Happy new year from the team Hotel Moco

10/10 Excellent

Myriame

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2023
Response from Superviseur on 1 Jan 2024
We want to extend our heartfelt thank Myriame for trust and choosing our service. Happy new year from team hotel Moco

10/10 Excellent

Mia

Stayed 1 night in Dec 2023
Response from Superviseur on 12 Jan 2024
Bonjour Mia, Au nom de toute l'équipe de l'hôtel Moco,je tiens à vous exprimer nos plus sincères remerciements pour avoir choisi notre établissement lors de votre récent séjour. Nous espérons que votre expérience a été aussi agréable que possible. Au plaisir de vous accueillir à nouveau. Merci Nadia

10/10 Excellent

Christian

Stayed 1 night in Dec 2023
Response from Superviseur on 1 Jan 2024
Merci Christian d'avoir fait confiance a l'hôtel Moco pour y avoir séjourné. Nous vous souhaitons une bonne année 2024 Équipe de l'hôtel Moco!

10/10 Excellent

Marc-Andre

Stayed 1 night in Dec 2023
Response from Superviseur on 18 Dec 2023
Merci Marc-André, nous espérons avoir le plaisir de vous recevoir dans un avenir proche et merci de nous avoir choisis! L'équipe de l'hôtel Moco.

10/10 Excellent

Alexandre

Stayed 1 night in Dec 2023
Response from Superviseur on 18 Dec 2023
Merci Alexandre , votre satisfactio9n est notre priorité et nous espérons vous revoir bientôt. Cordialement de l'équipe hôtel Moco

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I am from the US and they all spoke english which was very helpful! I definitely will be going back
Stayed 1 night in Dec 2023
Response from Superviseur on 12 Dec 2023
We genuinely hope to have the opportunity to welcome you again in the near future. Thank you once again for choosing [Hotel Name] and for placing your trust in us.Best regards, Nadia

8/10 Good

Brou Dominique

Stayed 1 night in Dec 2023
Response from Superviseur on 12 Dec 2023
Au nom de toute l'équipe de l'Hôtel Moco, je tiens à vous exprimer notre sincère gratitude pour avoir choisi notre établissement lors de votre récent séjour. Nous sommes ravis d'avoir eu l'occasion de vous accueillir parmi nous.Merci Dominique Nadia

8/10 Good

Annick

Stayed 3 nights in Nov 2023
Response from Superviseur on 12 Dec 2023
Nous espérons sincèrement avoir l'opportunité de vous accueillir à nouveau dans un futur proche. Merci encore pour avoir choisi hôtel Moco et pour la confiance que vous nous avez accordée. Merci Annick

10/10 Excellent

Carole

Stayed 1 night in Dec 2023
Response from Superviseur on 12 Dec 2023
Chère Carole ,Au nom de toute l'équipe de hôtel Moco, je tiens à vous exprimer notre sincère gratitude pour avoir choisi notre établissement lors de votre récent séjour. Nous sommes ravis d'avoir eu l'occasion de vous accueillir parmi nous. Nadia

10/10 Excellent

daniel

Stayed 1 night in Nov 2023
Response from Superviseur on 1 Jan 2024
Merci Daniel, votre satisfaction est une priorité, nous sommes heureux de vous compter parmi nos clients au plaisir de vous recevoir de nouveau. heureuse et bonne année 2024 de l'équipe hôtel Moco

10/10 Excellent

Denis

Stayed 2 nights in Nov 2023
Response from Superviseur on 18 Dec 2023
Merci cher Denis, nous sommes ravis que votre passage soit apprécié. Au plaisir de vous accueillir de nouveau bientôt. L'équipe de l'hôtel Moco

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Superviseur Nadia on 27 Nov 2023
Merci Madame Manon, c'est un plaisir de voir que vous avez apprécier vôtre séjour parmi nous. Nous prenons à coeur l'opinion de nôtre clientèle. Cordialement l'équipe de l'Hôtel Moco

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Superviseur Nadia on 20 Nov 2023
Bonjour Manon, Au plaisir de vous accueillir à nouveau lors de votre prochaine visite. Nous travaillons continuellement pour offrir des expériences mémorables, et nous espérons avoir le plaisir de vous servir à nouveau. N'hésitez pas à nous faire part de vos suggestions ou préférences lors de votre prochaine réservation.Merci encore et à bientôt !

6/10 Okay

Steve

Stayed 2 nights in Nov 2023
Response from Superviseur Nadia on 20 Nov 2023
Merci Steve au plaisir de vous revoir parmi nous.

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Knowing the hotel is under renos, decor is contemporary & the beds were comfy. The shower pressure was very poor and the bar/restaurant was still not open. Overall is was fine & will be better once the Reno’s are complete but a bit pricey for a 3 star hotel.
Stayed 1 night in Oct 2023
Response from superviseur on 30 Oct 2023
Hello Karen,We would like to express our sincere gratitude for choosing to stay with us, and we're delighted to hear that you enjoyed your time here. We're eagerly anticipating the opening of our new Mediterranean restaurant, which is an exciting addition to our hotel. We hope to have the pleasure of welcoming you back in the future. Your feedback and input are invaluable to us, and we're diligently noting all of our guests' evaluations to continue improving our services.Thank you once again for your visit, and we look forward to hosting you again soon.Warm regards,

10/10 Excellent

Alexandre

Stayed 1 night in Oct 2023
Response from superviseur on 30 Oct 2023
Bonjour Alexandre, C'est un honneur de vous avoir accueilli, et nous espérons que votre expérience a été des plus agréables. nous serions ravis de vous accueillir à nouveau et encore merci. Cordialement, de L'Équipe Hôtel Moco.

10/10 Excellent

Dany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from superviseur on 24 Oct 2023
Merci, d'avoir séjourné dans nôtre hôtel, nous sommes ravie que cela vous ai plu. A u plaisir de vous revoir parmi nous. Nadia Superviseur

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from superviseur on 21 Oct 2023
Merci M.Dominic,, nous sommes heureux de constater que vous avez apprécié l'Hôtel Moco. Au plaisir de vous revoir parmi nous.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel.
Stayed 1 night in Oct 2023
Response from superviseur on 21 Oct 2023
Thank you for the apprecation!

8/10 Good

ladva

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Washroom should have exhaust fan, and hotel should hire experienced technical employees who could have idea how to connect TV with guests mobile.
Stayed 1 night in Oct 2023
Response from superviseur on 21 Oct 2023
Thank you for staying with us and enjoying the Moco Hotel. Looking forward to seeing you again, the Hôtel Moco team

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from superviseur on 21 Oct 2023
Merci beaucoup M. Antonio, nous sommes ravis que vous ayez apprécié vôtre séjour parmi nous.Au plaisir de vous revoir ! L'Équipe de l'Hôtel Moco

10/10 Excellent

emil

Stayed 1 night in Oct 2023
Response from superviseur on 21 Oct 2023
Merci M.Emil.Nous sommes heureux que vous ayez apprécié l'Hôtel Moco. Au plaisir de vous revoir parmi nous, de la part de l'équipe de l'Hôtel MOCO

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from superviseur on 21 Oct 2023
Merci M.Pierre.Nous sommes ravis que vous ayez apprécié vôtre séjour, au plaisir de voir revoir parmi nous.De l'équipe Hôtel MOCO

8/10 Good

Jo Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from superviseur on 21 Oct 2023
Merci d'avoir séjourné parmi nous, au plaisir de vous revoir. Nous sommes heureux que ayez apprécié de la part de l'équipe Hôtel MOCO!

10/10 Excellent

Stéphane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from superviseur on 2 Oct 2023
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from superviseur on 1 Oct 2023
Thank you for the appreciation.

8/10 Good

Cathy

Very accommodating. We has bicycles and were able to secure them. The only unusual thing was that there was no fan in our bathroom, or it was broken and we didn’t know. The room was great but the view from the big window was not. We appreciated the bagged breakfast. I would stay again and use more of the gym and pool facilities next time.
Stayed 1 night in Sep 2023
Response from superviseur on 1 Oct 2023
Thank you for taking a moment to leave us a review about your recent stay with us! We are pleased to read that you had a great experience! Looking forward to welcoming you again, The MOCO Hotel Team

10/10 Excellent

Lilia

Stayed 1 night in Sep 2023
Response from superviseur on 24 Sept 2023
Merci de vôtre passage parmi nous.

10/10 Excellent

Jerome

Stayed 1 night in Sep 2023
Response from superviseur on 24 Sept 2023
Merci d'avoir séjourné et d'avoir apprécié l'Hôtel Moco

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from superviseur on 25 Sept 2023
Merci de vôtre appréciation

6/10 Okay

Michel

Liked: Cleanliness, staff & service
First off, the hotel,the room were clean and modern. The staff was courteous and helpful. It was well insulated from noise and conveniently located. The hotel was under renovation so the bar and restaurant were closed. Although not a deal breaker, had we known this in advance, we would've arrived differently prepared. They had, however complementary breakfast bags for us in the morning. There was only one elevator. The other one being broken. There was no documentation in the room concerning the hotel and it's amenities. There was no shower exhaust fan in the bathroom. There was no clothing iron. We could not cast from our devices (tablet, phone)to the tv. Heating seemed to cut off and come back really high.
Stayed 1 night in Sep 2023
Response from superviseur on 25 Sept 2023
Thank you for the appreciaton and we take notes of your advices.

10/10 Excellent

Sadman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean spacious rooms
Stayed 1 night in Sep 2023
Response from superviseur on 25 Sept 2023
Thank you for the appreciation

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from superviseur on 25 Sept 2023
Merci d'avoir séjourné parmi nous, au plaisir.

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
I have only a negative comment about the bed. It was a bit too firm and all the pillows were much too thick. I had to sleep on a folded towel as a pillow. Otherwise, everything else was great.
Stayed 2 nights in Sep 2023
Response from superviseur on 18 Sept 2023
Thanks you for the comments and the appreciation

10/10 Excellent

Michael, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from superviseur on 17 Sept 2023
Merci, au plaisir de vous revoir.

8/10 Good

Georgette

Stayed 1 night in Sep 2023
Response from superviseur on 18 Sept 2023
Merci de l'apprécationAu plaisir

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering it is under renovation, our two night stay was very good. The renovated rooms are lovely as is the hallway carpets throughout.
Stayed 2 nights in Sep 2023
Response from superviseur on 17 Sept 2023
Thanks you for the appreciation.