Dear Kim,Thank you for sharing your feedback. We're glad to hear that you like our property and have stayed with us before. We apologize for the issues you encountered during your recent stay, including the old and broken chair, the bathroom sink not draining, and the cold breakfast. Your comments are valuable to us, and we'll work to address these issues promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Sincerely,Hotel Manager

Dear Joan,Thank you for your feedback! We're glad to hear that you had a comfortable stay with us. Providing a cozy and relaxing environment for our guests is important to us, and we're pleased that we could meet your expectations. We appreciate your business and hope to welcome you back again in the future!Sincerely, Hotel Manager

Dear Guest,We're delighted to hear that our proximity to your son's college and clinic was convenient for you. It's wonderful to know that you found our property clean and our staff friendly during your stay.regarding your concerns about the charges, we apologize for any inconvenience caused. We'll look into this matter to ensure such issues are addressed promptly in the future. Your feedback is valuable to us as we strive to provide a seamless experience for all our guests.Sincerely, Hotel Manager

Dear Susan,Thank you for your perfect rating and for sharing your experience with us! We're glad to hear that you found our hotel after searching and that the good reviews attracted you. We apologize for any inconvenience caused by noise from the sports team but are pleased to know that it didn't detract too much from your overall experience. It's great to hear that you found your room clean and comfy and that you enjoyed our breakfast offerings. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

Dear Wanda, Thank you for your perfect rating! We're glad to hear that you had a good experience during your stay with us. If you have any further feedback or if there's anything else we can do to improve, please don't hesitate to let us know. We appreciate your review and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

Dear Cindy,Thank you for your excellent rating! We're thrilled to hear that you had a great experience during your stay. If there's anything specific you enjoyed or any suggestions you have for us, please feel free to share. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

Dear Mark,Thank you for sharing your feedback about your recent stay with us. We are delighted that you found our hotel to be beyond your expectations, with good breakfast options, friendly service, a comfortable bed, and easy access to downtown via Uber. We apologize for any inconvenience caused by the smoke smell in your non-smoking room and appreciate your understanding. Rest assured, we will address this issue promptly to ensure a better experience for our future guests. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

Dear Martin,Thank you for your excellent review! We're delighted to hear that you found our hotel clean, updated, and conveniently located near the highway. We're also glad that you enjoyed the comfortable bed and found the room adequate for your needs. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit!Sincerely,Hotel Manager

Dear Sharon,Thank you for your review and for choosing our hotel for your stay. We apologize for the inconsistency in service you encountered between the night shift and day shift. We appreciate your loyalty and feedback. Rest assured, we will address the issues you mentioned, including the elevator, to improve our guests' experience. We hope to welcome you back soon.Sincerely, Hotel Manager

Dear Guest,We sincerely apologize for the inconvenience you encountered during your recent stay. We understand the importance of receiving the requested room and the need for clear communication about any additional fees, especially regarding pet charges.Your feedback is valuable to us, and we will use it to improve our services and communication processes. Please be assured that we take your concerns seriously, and we appreciate you bringing them to our attention.If your travels bring you back to the area, we would welcome the opportunity to provide you with a more positive experience.Sincerely,Hotel Manager

Dear Arthur,We're delighted to hear that you were pleased with your stay! Your satisfaction is important to us, and we're glad that we could meet your expectations. We appreciate your feedback and look forward to welcoming you back in the future!Sincerely, Hotel Manager

Dear Ashley,We apologize for the inconvenience caused by the ladybug infestation in your room. Your comfort and satisfaction are important to us, and we regret that we fell short of meeting your expectations in this regard. We appreciate your understanding and cooperation in moving to a new room. We will address the issue with our team to ensure improvements are made to prevent such occurrences in the future. Thank you for your kind words about the breakfast and check-out staff. We hope to have the opportunity to provide you with a much better experience on your next stay. If there's anything else we can assist you with, please don't hesitate to let us know.Sincerely, Hotel Manager

Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. It is unacceptable to have pests in our rooms, and we are addressing this issue immediately. Our pest control measures will be reinforced to ensure a pest-free environment. We understand the impact this had on your stay, and we're committed to making the necessary improvements. Please allow us another chance to provide you with a much-improved experience in the future.Sincerely,Hotel Manager

Dear Guest,Thank you for sharing your feedback. We're glad you chose our hotel, and we appreciate your observation about the room carpet. We apologize for any inconvenience caused and assure you that we will address this promptly. Your input helps us enhance our services. We hope to have the opportunity to welcome you back and provide an improved experience.Sincerely,Hotel Manager

Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that our staff was friendly and helpful, and you found the room clean. Your suggestion about extending the breakfast serving time until 10:00 is duly noted, and we will consider it for improvement. We appreciate your valuable input and hope to have the opportunity to welcome you back for another positive experience.Sincerely,Hotel Manager

Dear colleen,Thank you for your feedback. We're glad to hear that you found our staff nice and appreciated the calming atmosphere. We're sorry to see that your experience fell short of your expectations. We value your input and hope to have the opportunity to enhance your experience during your next visit.Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback and rating. We apologize for the issues you encountered during your stay, including the broken fitness machines, lack of coffee/tea service, slow elevators, and erratic TV cable service. Your comments will be shared with our management team for immediate attention and improvement. We strive to provide a higher-quality guest experience and regret that we fell short during your stay. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely, Hotel Manager

Dear Thao,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

Dear Charles,Thank you for your recent stay at our hotel and for sharing your feedback. We appreciate your positive comments regarding your one or two-night stay. However, we take your note on room maintenance seriously, and we will address it to ensure a more comfortable experience for our guests.We value your feedback and hope to have the opportunity to welcome you back for an improved experience.Sincerely,Hotel Manager

Dear Edwin,Thank you for providing feedback on your recent stay with us. We appreciate your positive comments about our staff. However, we apologize for any inconvenience caused by the cleanliness of the room carpet. Your feedback is important to us, and we will address this matter to ensure a more satisfying experience for our guests. If there are any specific suggestions you have or if there's anything else we can do to enhance your future stays, please feel free to let us know.Sincerely,Hotel Manager

Dear Guest,Thank you for your fantastic 5 out of 5 rating! We're delighted to hear that you had a wonderful experience during your stay. Your positive feedback is truly appreciated, and it motivates us to continue providing excellent service. If there's anything specific that stood out to you or any suggestions you'd like to share, please feel free to do so. We look forward to welcoming you back for another exceptional stay.Sincerely,Hotel Manager

Dear Ed,We sincerely apologize for the inconveniences you faced during your stay. It's unacceptable that you experienced a lack of towels and an out-of-service elevator. We deeply regret any frustration caused by the phone issue as well. We understand your disappointment, and we're working diligently to address these issues promptly. Your feedback is invaluable, and we'll use it to improve our services and facilities. We hope for the opportunity to welcome you back and provide a much-improved experience in the future.Sincerely, Hotel Manager

Dear Gene,We appreciate you choosing to stay at our hotel and awarding us with five stars based on your positive experience. I hope your time with us was fantastic. Please come back soon.Sincerely, Hotel Manager

Dear Claudia,We're glad to hear that you found your room clean and comfortable, but we apologize for the inconvenience and discomfort caused by the issues you encountered outside and inside the hotel. Providing a safe and pleasant environment for our guests is a top priority, and we regret that we fell short of this during your stay. We will address these concerns with our team to ensure improvements are made, including addressing the broken elevator and ice machine. Your feedback is important to us, and we appreciate you bringing these matters to our attention.Sincerely, Hotel Manager

Dear Roxanne,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager

Dear William,We're thrilled to hear that everything was on point during your stay! Your satisfaction with the comfort and cleanliness of our facilities is truly appreciated. Thank you for choosing our hotel, and we look forward to providing you with excellent service on your next visit!Sincerely, Hotel Manager

Dear Aubrey,Thank you for bringing these concerns to our attention, and we sincerely apologize for the inconvenience you experienced. We take such matters seriously and are actively addressing the issues raised, including unauthorized individuals in the parking lot and the incident with someone attempting to purchase your room key. We appreciate your understanding and regret that your experience fell short of expectations. Your feedback is crucial, and we will take corrective measures to enhance the overall guest experience.Sincerely, Hotel Manager

Dear Melissa,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

Dear Jessica,Thank you for the perfect 10 out of 10 rating and the fantastic review! We're delighted to hear that you found our hotel awesome and a clean, quiet, and cozy spot for any occasion. It's wonderful that you had a positive experience with our breakfast service and that our team accommodated your service dog without any extra charge, providing all necessary amenities. We appreciate your kind words and look forward to hosting you again in the future!Sincerely, Hotel Manager

Dear Dusty,It is disappointing to learn that your accommodations left a bad impression on you. As a hotel or property, we never tolerate things like weed or any such things in our hotel or premises. Keeping our guests safe is our highest priority. A thorough investigation and strict action will be taken in this matter. We have already alerted the security and staff to be more proactive and to listen to and verify any claims if any suspicious activities occur around the premises, as we are against such things. Also, we have noted all the other issues you had during your stay and taken the necessary actions to resolve them. We appreciate your understanding and continued patronage.Sincerely, Hotel Manager

Dear Shirlene,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you had a comfortable stay with very comfortable beds, friendly staff, and a reasonable pet fee for your little dog. It's wonderful that you enjoyed the continental breakfast, and we're pleased to have provided the comfort you needed after a long drive. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another excellent stay in the future! Safe travels!Sincerely, Hotel Manager

Dear Teresa,Thank you for the perfect 10 out of 10 rating! We're absolutely delighted to know that your experience with us met or exceeded your expectations. Your satisfaction is our ultimate goal, and we appreciate your positive feedback. We look forward to welcoming you back for another fantastic experience in the future!Sincerely, Hotel Manager

Dear Cayce,Your 5-star rating is much appreciated. Looking at the outstanding rating, I'm sure that you ought to be so satisfied, and we strive to provide 100% guest satisfaction. It appears that you agree that we provide our guests with a winning combination of comfort, convenience, amenities, and value. I hope that if your travels bring you to this area again, you will stay with us. I am delighted to be able to serve guests like you.Sincerely, Hotel Manager

Dear Sarah,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that you had a wonderful one-night stay during your getaway trip. It's fantastic that the staff was friendly, and you found your room clean and comfortable. We appreciate your positive feedback and look forward to welcoming you back for another great stay. Safe travels!Sincerely, Hotel Manager

Dear Lisa,Thank you for giving us a perfect score of 5 out of 5 on Expedia! We're thrilled to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. Your feedback is important to us, and we look forward to hosting you again.Sincerely,Hotel Manager

Dear Brianna,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon.Sincerely, Hotel Manager

Dear James,Thank you for the stellar review! We're delighted to hear that you found your stay very comfortable and the accommodations very clean. If there's anything specific you enjoyed or if there's anything we can improve upon, please let us know. We look forward to welcoming you back for another excellent experience.Sincerely, Hotel Manager

Dear Kris,We're delighted to hear you found the hotel and room clean, modern, and well-maintained. Apologies for the issue with the sheets; we'll investigate and ensure improvements. We appreciate your feedback on the pet policy discrepancy and will work to update our information. Thank you for bringing this to our attention, and we hope to welcome you back for an improved experience.Sincerely, Hotel Manager

Dear Cassandra,Thank you for your positive feedback on our hotel and the great service from our check-in and checkout staff. We apologize for any inconvenience caused by the attitude of the staff in the eating area. Your comments will be addressed to ensure a consistently pleasant experience for all guests. We appreciate your input and hope to welcome you back for an improved stay.Sincerely, Hotel Manager

Dear Christopher,It is disappointing to learn that your accommodations left a bad impression on you. As a hotel or property, we never tolerate things like weed or any such things in our hotel or premises. Keeping our guests safe is our highest priority. A thorough investigation and strict action will be taken in this matter. We have already alerted the security and staff to be more proactive and to listen to and verify any claims if any suspicious activities occur around the premises, as we are against such things. Also, we have noted all the other issues you had during your stay and taken the necessary actions to resolve them. We appreciate your understanding and continued patronage.Sincerely, Hotel Manager

Dear Precious,Thanks for choosing our hotel for your stay and the 5 stars you have given us based on our experience. I hope you had a wonderful experience with us. Please visit us again.Sincerely,Hotel Manager

Dear Roy ,We appreciate your kind words about our great staff. Apologies for the inconvenience with the room, especially the leaking shower and noise disturbances. We take your feedback seriously and will address these issues promptly. Your comfort is important to us, and we hope to have another opportunity to provide a more pleasant stay.Sincerely, Hotel Manager

Dear Robert,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that your Christmas vacation stay was relaxing and that the location worked well for your activities. We appreciate your positive feedback and hope to welcome you back for more enjoyable stays in the future!Sincerely, Hotel Manager

Dear Tina,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager

Dear Thomas,We appreciate your feedback and apologize for the shortcomings you experienced during your stay. We regret that the grounds were not up to standard and that the amenities in your room did not meet your expectations. Your comments regarding the beds, pillows, and breakfast are duly noted, and we will address these issues to enhance the overall guest experience. We understand your concerns and apologize for any inconvenience caused. Your insights are valuable, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

Dear Denise,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to share your experience with us. We appreciate your kind words about our front desk staff's friendliness and accommodation. However, we sincerely apologize for the inconvenience caused by the "lady bug" issue and the lingering smell of smoke in your room. Please be assured that we will address these concerns promptly to ensure a more pleasant stay for our guests in the future. We value your feedback and hope to have the opportunity to welcome you back for an improved experience.Sincerely,Hotel Manager

Dear Mary,Thank you for the outstanding 5-star rating on Expedia! We're thrilled to hear that you had a positive experience during your stay. If there are specific highlights you'd like to share or anything that stood out to you, we'd love to know more. Your feedback is greatly appreciated.Sincerely,Hotel Manager

Dear Guest,We sincerely apologize for the numerous issues you encountered during your stay. Your feedback is deeply concerning, and we are taking immediate steps to address and rectify these issues. We understand the importance of a comfortable and clean environment, and your experience falls short of our standards. Please allow us the opportunity to investigate further and make the necessary improvements. We truly appreciate your input.Sincerely,Hotel Manager

Dear Tasha,Thank you for taking the time to share your feedback on Expedia. We're glad to see that you had a positive experience overall. If there are areas where we can improve or if you have any specific suggestions, please feel free to share. Your input is valuable to us as we strive to enhance our services.Sincerely,Hotel Manager