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Reviews of Mellington Hall Country House Hotel

4 out of 5
Mellington Hall Country House Hotel
Mellington, Churchstoke, Montgomery, Wales

Reviews

9.4

Exceptional

Rating 10 - Excellent. 80 out of 111 reviews" "
Rating 8 - Good. 26 out of 111 reviews" "
Rating 6 - Okay. 3 out of 111 reviews" "
Rating 4 - Poor. 2 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Joanne

Stayed 1 night in Dec 2023

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with stunning views and friendly staff
Very nice hotel with excellent friendly staff. Food was very nice. Free EV charger available but located far side of caravan site, but not a major problem unless you have disability problems.
The view at the end of the 1km private drive.
Ample parking in front and side of the hotel
Stayed 1 night in Oct 2023

10/10 Excellent

M

Stayed 1 night in Oct 2023

10/10 Excellent

Ryun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very kind and accommodating. Large wedding in progress blocked the entire front of hotel and front entrance(where signs indicated check-in). I was walking and very ready to reach my room, but wandered around back, sides of building, before finally entered through some back door...By this time, wedding guests had seriously clogged the entire lobby and pub. Fought my way to the bar, finally, and found staff immediately very sympathetic and as obliging, as possible under circumstances. An email warning of scheduled event would have been appreciated, and/or appropriate temporary signage directing diversion for check-in. Staff was super, but wedding party too large for venue. Grounds and room lovely and very comfortable, except seriously, and quickly overflowing, shower stall. Old building and unlevel plumbing, I was explained, but again, a head's up needed and some kind of fix really needed, as there were, literally inches of water outside shower before I realized. Breakfast was excellent, and, to repeat staff, as well.
Stayed 1 night in Sep 2023

10/10 Excellent

clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lyn

Stayed 1 night in Sep 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay at Mellingham hall, staff were very helpful and good with the children. Plenty to see and do around the grounds with spectacular views.
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent night away
We stayed for one night and had a lovey stay. We enjoyed a walk around the grounds after we checked in which was very peaceful. The food was absolutely amazing, both dinner and breakfast were 10/10. We would consider coming back just for dinner! The hotel was quiet and comfortable, just what we were looking for.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing. The rooms were so comfortable and the views were stunning. Staff were so happy and helpful and couldn’t do enough for you. Will definitely be staying again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Patrick Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful building . Lovely staff
Stayed 1 night in Aug 2023

10/10 Excellent

Russell Philip

Stayed 3 nights in Jul 2023

10/10 Excellent

Sian

Stayed 1 night in Jul 2023

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building. It was clean and well equipped. The staff were friendly and helpful. We really enjoyed our stay. Thank you. X
Stayed 1 night in Jun 2023

8/10 Good

Sara

Really beautiful property and grounds. Staff at check in and departure were nice and friendly. The bedroom was clean and comfortable. Travelling solo but the place felt safe. Breakfast was ok, the solitary pastry (more had appeared when I was on my way out so it was probably my timing although it was only 8:30) was quite dry but lots of juice on offer along with yogurts- but not a fan. Other guests seem to have been offered the option of a cooked breakfast, but I was only give the option of tea or coffee and toast when someone serving finally appeared.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Slow service let’s it down
Good reception when we arrived. We needed to get an evening meal, so tried to book a table and was told just to come to the restaurant when we were ready! Upon arrival at restaurant we were told they had no room and lead us to an adjoining room that was quite small and dark!! Not very happy, although after complaining they then found us a table in the main restaurant area After then ordering the food we had a wait of over an hour before it arrived although it was very nice when it did arrive The room was a bit dated and run down with most of the furniture being laminated chipboard that had become damaged, but the bed was very comfortable Breakfast the following morning was very good and plentiful , and the service a lot quicker Overall we would recommend that if you needed to get an evening meal that you look at the menu beforehand and then retire to the bar for a drink, and get them to seat you in the restaurant when the food is ready Which would have been a better idea for us!!
Stayed 1 night in Jun 2023

8/10 Good

Lou

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the grounds and setting. A grand house experience. Friendly staff but.......short on staff meant a very limited choice for dining for a Wednesday evening.
Stayed 1 night in May 2023

10/10 Excellent

Declan

Stayed 1 night in Jun 2023

8/10 Good

T

Stayed 1 night in Jun 2023

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shropshire wedding
Beautiful surroundings, large bedrooms, and bathrooms, comfortable beds, breakfast and evening meal very nice. Afternoon tea excellent. Only problem was two guests had mobility issues and stairs were challenging, but that is our lack of research rather than anything else. Vicky was in particular excellent, nothing was too much trouble, very professional whilst being friendly and helpful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel

Stayed 1 night in Jun 2023

10/10 Excellent

Tim

Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Wow, what a fantastic hotel. Exceptional in every way. Staff were very friendly, welcoming and informal in that they made you feel like you were at home. Food and drinks were very good and reasonably priced. Location great with plenty of walks around the local woods and fields. One of the best hotel stays that we have had.
Stayed 1 night in Jun 2023

10/10 Excellent

DAVID, Rochdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place with heaps of character and charm Staff lovely 😊 Definitely will return Save my seat in front of the fireplace 🔥😍😊
Stayed 1 night in Apr 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Excellent staff and very helpful.
Stayed 1 night in Apr 2023

8/10 Good

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was majestic as you drive in, the room was spacious and had all the amenities you may require. The grounds were beautiful Great atmosphere in the bar, found dining in the small second dining room a bit bar, some of the cutlery was not clean. Bit of a hassle checking out had booked through a company and took a while to sort out. Staff were great.
Stayed 2 nights in Apr 2023

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very tired and needs some investment
The hotel location was excellent and it’s a beautiful period building . We stayed in room - the only room without a picture (other than the headboard) which should’ve been a sign . Room was small and very tired , stained carpets and bathroom was horrendous . The other rooms recently refurbished did look a lot better . The food was reasonably priced and good , the staff helpful and friendly , but the room was not worth £160 per night Would not recommend and will not be going back .
Stayed 2 nights in Mar 2023

10/10 Excellent

Mr J W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made by the staff and setting
A beautiful hotel in a spectacular setting, friendly staff, good food and clean comfortable rooms! We will return.
Stayed 2 nights in Mar 2023

10/10 Excellent

Stacey, Tamworth

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing! Second time stay and still as beautiful as ever. Dog friendly, amazing food, amazing people, amazing prices!! The rooms were spotlessly clean and so wonderfully warm! This is by far one of the best hotels we have stayed in. We will be back again in the summer.
Stayed 1 night in Feb 2023
Response from Dawn on 2 Mar 2023
Thank you so much for your kind review, it was lovely to see you both again. Look forward to seeing you both in the summer.Kind regards Dawn

10/10 Excellent

Ian

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
5*
A fantastic friendly little hotel with amazing food. Would highly recommend
Stayed 1 night in Feb 2023
Response from Dawn on 2 Mar 2023
Thank you for taking your time and sending us your kind review, hope fully see you again soonKind regards Dawn

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building with warm, friendly staff, especially the Manager. Bedroom lovely, just recently decorated with lovely new carpet, everything lovely and clean. Food was excellent, best ribeye steak I've ever had, cooked to perfection. Loved sat by roaring log fire having a glass or two. Can't wait to stay again.
Stayed 1 night in Jan 2023
Response from Dawn on 4 Feb 2023
Thank you for your kind review, we are so pleased you enjoyed your stay and lovely to see you will hopefully be back to see us.Kind Regards

10/10 Excellent

danial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Had a fantastic stay. Staff were really attentive and made us feel incredibly welcome. The room was spacious, quiet and comfortable which meant we had an excellent sleep. We ate in the evening and the food was excellent, staff helpful and even got us the full ingredient list when we asked about allergies. The menu had more specials than I was expecting as well, which was a lovely bonus. Would thoroughly recommend staying here
Stayed 1 night in Jan 2023
Response from Dawn on 4 Feb 2023
Thank you for taking time to send us a lovely review, hopefully we will see you again soonKind regards

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely twin room. Very friendly obliging staff. Beautiful location, would definitely stay here again.
Stayed 1 night in Oct 2022

10/10 Excellent

Adrian

Stayed 1 night in Oct 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and its setting are amazing. The staff were welcoming friendly and went out of their way to ensure we had a good time could not be happier would definitely recommend a stay
Stayed 1 night in Oct 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & comfortable. Amazing historical hall in a beautiful location. Good service from very friendly staff. Food very good & reasonably priced. Only minor problem we were given a check in time off 2pm to 10pm. On arriving at approx 2.15 we found the doors locked. A call to an out of hours number posted at the door went to a messaging service to which we have never had a reply. Fortunately a fellow guest who happened to be in car park informed us it was a 4pm ckeck in. We therefore had to alter our plans. All in all though a very enjoyable stay.
Stayed 2 nights in Sep 2022
Response from Dawn on 1 Oct 2022
Thank you for your kind review, I am sorry you were not made aware of our opening times, I have been in touch with the booking agents to ensure that guests are made aware that we do not open until 4pm on a Wednesday, I'm sorry I did get your message but had already checked you in. thank you hopefully we will see you again, Kind regards Dawn

8/10 Good

Lynda

Stayed 1 night in Sep 2022

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem in a great location and well priced. Friendly staff, the room was massive and comfy. Great decoration all around. Will definitely come back again.
Stayed 1 night in Aug 2022
Response from Dawn on 28 Aug 2022
Thank you for your kind review, we are pleased you enjoyed your stay. look forward to seeing you again soonKind regardsDawnx

6/10 Okay

Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We ended up having an enjoyable stay and the facilities were good and as expected. However on arrival the welcome was not warm and even though we’d booked a superior room on Expedia they insisted it was standard. After showing them the booking we were given the room booked but it was with some reluctance
Stayed 1 night in Aug 2022
Response from Dawn on 28 Aug 2022
Thank you for your review, I am sorry there was a confusion regarding the premier room to a standard double room, however, as you stated we were able to rectify the situation, we are pleased you enjoyed your stay, we have notified Expedia of the confusion and hopefully it will not happen again - Kind regards and thanks Dawn

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, lovely people, room a little tired
Stayed 1 night in Aug 2022
Response from Dawn on 24 Aug 2022
Thank you for your kind review, we are currently updating our rooms after being closed so long over covid it has taken us longer than expected.Kind regardsDawn

10/10 Excellent

IAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property in a beautiful surrounding. Room 2 was large and spacious and the place was clean, tidy and felt luxurious. Will return
Stayed 1 night in Aug 2022
Response from Dawn on 24 Aug 2022
Thank you for your kind review we are pleased you enjoyed your stay with us,Kind regardsDawn

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Dawn on 24 Aug 2022
Thank you for your kind review, we are glad you enjoyed your stay with us,Kind regardsDawn

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Fantastic hotel. Comfortable. Great staff. Good food. Brilliant grounds. What’s not to love ❤️
Stayed 2 nights in Aug 2022
Response from Dawn on 24 Aug 2022
Thank you for your kind review and lovely to know you enjoyed your stay with us.Kind regardsDawn

10/10 Excellent

Verified traveller

lovely Stately home, but with excellent plumbing!
The rooms have recently been referferbished to a high standard. The menu was not particularly exciting, but the food exceeded expectations. When you visit go into the William Morris room. It is amaizing. Of course the country side around is the real star.
Stayed 1 night in Aug 2022
Response from Dawn on 10 Aug 2022
Thank you so much for your kind review, we are pleased you enjoyed your stay and hope to see you again soon. Kind regards Dawn x

10/10 Excellent

MARK

Stayed 1 night in Jul 2022
Response from Dawn on 24 Aug 2022
Thank you for your kind review, it is lovely to know that you enjoyed your stay with us,Kind regardsDawn

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay.
Stayed 1 night in Jul 2022
Response from Dawn on 21 Jul 2022
Thank you for your kind review, we are pleased that you ejoyed your stay, hopefully see you again soon. Kind Regards Dawn