Reception

Reviews of Settentrionale Esplanade

4 out of 5
Settentrionale Esplanade
via F. Cavallotti, 139 (Viale Grocco 2), Montecatini Terme, PT

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 112 reviews" "
Rating 8 - Good. 52 out of 112 reviews" "
Rating 6 - Okay. 13 out of 112 reviews" "
Rating 4 - Poor. 7 out of 112 reviews" "
Rating 2 - Terrible. 0 out of 112 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francesco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk night person was the best host.
Stayed 2 nights in Apr 2024
Response from Alice on 18 Apr 2024
Hello Francesco, Thank you for your kind review. We're happy you appreciated our staff. We hope to welcome you back here soon. Kind regards

8/10 Good

Jamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Gabriele

Liked: Staff & service, amenities, property conditions & facilities
Location was great
Stayed 2 nights in Aug 2023
Response from Bea on 10 Aug 2023
Dear GabrieleWe're glad that you enjoyed your stay at our hotel, we hope to have you back soon

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff very friendly.. Swimming pool and great lunch. Clean pleasant rooms. Great location to visit Alto
Stayed 1 night in Jul 2023
Response from Bea on 5 Aug 2023
Dear GordonWe're glad that you enjoyed your stay at our hotel, we hope to have you back soon

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Franco on 25 Jun 2023
Dear Guest,thank you so much, we are very happy,Best Reagrds

10/10 Excellent

Marian

Very nice hotel!
Stayed 1 night in May 2023
Response from Franco on 14 May 2023
Dear Marianthank you we are very happy,Best Regards

10/10 Excellent

Ahmet, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and extremely friendly staff.
Stayed 1 night in Aug 2022
Response from Lisa on 3 Sept 2022
Dear Guest,It's a pleasure to notice that you enjoyed to stay with us and spent your holiday in our hotel.We hope to see you, in the meanwhile we wish you a beautiful day.Best Regards,Lisa

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a Gem
Great place! Confortabl
Stayed 3 nights in May 2022
Response from Tabata on 14 Jul 2022
You're so kind! Thank you and see you soon!

8/10 Good

Nadine

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2021
Response from giulia on 17 Aug 2021
thank you very much for your kind review !

8/10 Good

Boris Dovino

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Tabata on 24 Nov 2019
Dear Guest, thank you so much for taking the time to review! We are very happy and we enjoyed waiting for you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area , nearby restaurants, clean and up to date
Stayed 1 night in Oct 2018
Response from Michela on 31 Oct 2018
Thank you for the review and for sharing your experience. Looking forward to have you as our guest again , best regards.

8/10 Good

MOHAMMAD, Walnut Creek, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Stayed 2 nights in Jul 2018
Response from Tabata on 8 Aug 2018
Dear Mr., thank you for your Review. We hope to see you soon at our Hotel. Thank you again. Kind Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A lovely nights stay at a lovely hotel..in a lovely town..
Stayed 1 night in Jun 2018
Response from orietta on 20 Jun 2018
Dear Sir/Madame, Thank your for compliments. We hope to welcoming you again in Montecatini. Best Regards HOTEL SETTENTRIONALE&ESPLANADE

8/10 Good

Orlando J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The Hotel is located in good centralize area. Excellent breakfasts. WIFI capability needs to be improved. No air condition available.
Response from settentrionaleEsplanade on 1 May 2017
thank you for youe feedback. we are sorry for WI FI we had a problem with it during your stay... hope to have you back soon as our guest Kindly regards

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Response from General Manager on 21 Oct 2016
Grazie per aver soggiornato presso la nostra struttura. La soddisfazione dei clienti è la nostra priorità. La sua opinione è molto importante per noi!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You Get What You Pay For Here!
Well, we've stayed in better hotels and worse hotels! After the initial shock of the tattered condition of the room, the furniture, the lack of decor in the worn out room (yellow and pink....terrible!), we managed to have a good night's sleep. The linens were at least clean and fresh. Don't pick up anything off the floor...the carpet should have been replaced 15 years ago!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from settentrionaleEsplanade on 24 Jun 2016
thank you, hope to have you soon as our guest Kindly regards

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from settentrionaleEsplanade on 9 Jun 2016
thank you we are glade you enjoed your stay waiting to heve you as our guest again Kindly regards

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Tuscan spa town
A week's retreat into Tuscany for the first time woth my partner. Excellant location: vibrant local social life, close to other major cities via cheap efficient trainst or hire car to visit during your stay

8/10 Good

Francesca

Stayed 1 night in Dec 2023

8/10 Good

Crister

Liked: Staff & service
Maybe value for money
Old hotel but renovated rooms which are okay for the price. Poor breakfast.
Stayed 3 nights in Oct 2023

8/10 Good

Massimo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Bea on 19 Sept 2023
Gentile MassimoSiamo lieti che abbia apprezzato il soggiorno presso il nostro hotel, speriamo di riaverla presto da noi

8/10 Good

Barbro Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Sergio on 15 Sept 2023
Dear Werner,thank you very much for taking the time share your opnion about us!We are glad to see you enjoyed your stay and we look forward to welcome you back!

6/10 Okay

Simeon

Stayed 1 night in Sep 2023
Response from Bea on 14 Sept 2023
Dear SimeonWe're glad that you enjoyed your stay at our hotel, we hope to have you back again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Bea on 25 Aug 2023
We're glad that you enjoyed your stay at our hotel, we hope to have you back again

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2023
Response from Bea on 10 Aug 2023
Dear DianeWe're glad that you enjoyes your stay at our hotel, we hope to have you bak soon

10/10 Excellent

nalini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk dejligt hotel.
Meget hjælpsom reception. Engelsktalende. Renligt sted. Ingen natlig larm. Centralt. Der er intet negativt. Og det er ikke engang specielt dyrt.
Stayed 7 nights in Jul 2023
Response from Bea on 5 Aug 2023
Dear NaliniWe're glad that you enjoyed your stay at our hotel, we hope to have you back soon

8/10 Good

dario

Stayed 1 night in Jul 2023
Response from Bea on 5 Aug 2023
Dear DarioWe're glad that you enjoyed your stay at our hotel, we hope to have you back soon

4/10 Poor

dilek

Business traveller
Liked: Staff & service
Disliked: Room comfort
Not good
The hotel is very old also not same as photos which they put on website .the rooms are not big and comfortable ...the staffs are very gentilmen and helpfully ...not to much alternatives at the breakfast
Stayed 1 night in Jul 2023
Response from Bea on 6 Jul 2023
Dear DilekWe're sorry that the hotel didn't satisfy you expectations, we hope to make it up for you in the future

10/10 Excellent

Helle

Stayed 7 nights in Jun 2023
Response from Bea on 27 Jun 2023
Dear HelleWe're glad that you had a nice stay at our hotel, we hope to have you back here soon

8/10 Good

Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
En geral ben . A habitación pequeña e o baño minúsculo.
Stayed 2 nights in Jun 2023
Response from Franco on 23 Jun 2023
Querido clienteobrigado por tudoAtenciosamente

8/10 Good

Yves

Stayed 1 night in May 2023
Response from Franco on 23 Jun 2023
Dear Guest,thank you,we are very happyBest Regards

10/10 Excellent

PASCAL

Stayed 1 night in Jun 2023
Response from Franco on 17 Jun 2023
Dear pascal,thank you so much, Best regards

8/10 Good

Maxime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympathique et agréable
Séjour agréable. Hôtel bien situé, chambre petite mais sympathique. Piscine très appréciée
Stayed 4 nights in May 2023
Response from Franco on 11 Jun 2023
dear Guiest,thank you, we appreciatedBest regards

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cordialità del personale
Stayed 1 night in Apr 2023
Response from Franco on 14 May 2023
Gentile Roberto,grazie ci fa' piacere.Cordiali saluti

6/10 Okay

Karla

Liked: Cleanliness, staff & service
Stayed 10 nights in Mar 2023
Response from Franco on 2 Apr 2023
Gentile Karla,grazie, ci dispiace per il ristorante,speriamo presto di rivederlaCordiali Saluti

10/10 Excellent

Verified traveller

8/10 Good

Santos

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2022
Response from Tabata on 20 Oct 2022
Dear,really thank you!See you next time!

8/10 Good

Davide

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2022
Response from Tabata on 21 Aug 2022
Grazie mille!Alla prossima!

10/10 Excellent

Cemile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk hotel i skønne Italien
Der kan kun tales positivt om hotellet, omgivelserne og personalet. Hotellet ligger skønt og har ekstremt hyggelige omgivelser og personalet er utrolig søde, smilende og meget servicemindet. Det er ikke mit sidste besøg og jeg kan klart anbefale det
Stayed 4 nights in Jul 2022
Response from Tabata on 21 Aug 2022
Dear,really thank you for your kind review and beautiful words!We are looking forward to see you soon again! Thank you thank you!

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Tabata on 21 Aug 2022
Really kind!Thank you so much!!See you soon!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Tabata on 5 Aug 2022
We don't know why you give us this review. Without an explaination we don't know which problems did you find. In any case, thank you for your time spent in the review and see you next time.

8/10 Good

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grosses Zimmer, gute Auswahl beim Frühstück, sehr nette Damen am empfang, 1 Tasse kaffee ( aus det "profi Kaffeemaschine nach Wahl )direkt an den Frühstückstisch bekommen
Stayed 1 night in Jul 2022
Response from Lisa on 3 Aug 2022
Dear Guest, We're happy to notice that you found well in our Hotel. Thanks for your beautiful words, we hope to see you as soon as possibile. In he meanwhile, we wish you a great day. Best Regards, Lisa

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet er rigtig pænt og rent. Stor dejligt værelse, pænt stort badeværelse. Alt fint og rent. God service, fin morgenmad med godt udvalg. Montecatini Terme er noget slidt, ret turistet, men ligger godt for at besøge Firenze, Pisa og Lucca.
Stayed 4 nights in Jul 2022
Response from Lisa on 3 Aug 2022
Dear Guest, Glad to see you enjoyed your stay in our hotel, both for the room and for the breakfast. We're are also happy you were able to reach easily the other cities from our town. We wish you a great day and we hope to see you soon. Best Regards, Lisa

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell i gammel stil!
Originalt hotel i gammel stil. Vi synes dette var sjarmerende og lot oss ikke sjenere av dette. Eldre aircondition som kunne ha vært bedre. Også kjøleskap kunne vært bedre kvalitet. Hyggelig hjelpsomt personale. Vi benyttet oss ikke av hotellets restaurant. Men denne så ut til å være topp nivå. Bassenget på baksiden var deilig å avkjøle seg i. Takk for oss og et hyggelig opphold.
Stayed 3 nights in Jul 2022
Response from Tabata on 24 Jul 2022
Dear, really thank you for your time spent in the Review. We are sorry for the inconvience but we are happy that you appreciate us and our Services. We hope to see you soon.

8/10 Good

Hjalte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from Tabata on 24 Jul 2022
Dear, thank you for your time spent in the Review and see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lomailuun
Kaunis vanha rakennus, mutta uudistettu tyylikkäästi. Ihana henkilökunta, hyvä uima-allas. Oma patio plussaa, mutta oli liian kuumaa käyttää sitä paitsi illalla myöhään.
Stayed 4 nights in Jun 2022
Response from Katia on 22 Jun 2022
Hyvää huomenta, Kiitos hyvästä arvostelusta, jonka annoit meille. Tämä kannustaa meitä työskentelemään paremmin ja paremmin asiakkaan tyydyttämiseksi. Toivon saavani hänet jälleen takaisin tervetulleimpana vieraamme. Hyvää päivää. Katia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Tabata on 25 Jun 2022
Grazie mille per la Recensione positiva! Thank you for your pisitve Review!

8/10 Good

Kristina

Travelled with partner
Liked: Cleanliness, staff & service
Gutes Preis Leistungsverhältnis. Zimmer und Bad etwas in die Jahre gekommen, aber sehr sauber und ein netter Balkon. Personal sehr freundlich und hilfsbereit. Würden wieder diese Unterkunft buchen.
Stayed 3 nights in Apr 2022
Response from Tabata on 6 May 2022
Dear, really thank you for your time spent in the review and for your kind words. We hope to see you soon!