Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Ambasciatori Palace

4 out of 5
Ambasciatori Palace
Viale IV Novembre, 12, Montecatini Terme

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 48 reviews" "
Rating 8 - Good. 23 out of 48 reviews" "
Rating 6 - Okay. 3 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

BARBARA GAIL

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed here in October for 3 nights. Check in was not very friendly at all. I had to ask about the parking as we had parked on the road and she said it was at another hotel when it says they have parking on site. I had to ask about breakfast, when and where it was and then we get to our room and there is no information about a wifi code. I called the receptionist and she said there isn't one, just look for the hotel's name as an option in the choices of networks. There was no restaurant open other than breakfast and I have no idea where or if there is a bar. The breakfast was good and the workers in there were friendly. Also it rained one day and we were very wet so we asked at the reception how to turn on the heat because we couldn't get it to come on and we were told there is no heat until Nov. 1st. So our jackets are soaking wet and our towels are cold and wet because the room is cold. Again no mention of this in the room, it's like they don't want to tell you anything and you'll only find out when and if you need it. The bathroom needed some hooks that weren't 10 feet away from the shower and a couple shelves to put your things on. I would never recommend this hotel.

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The room was huge, very comfortable and clean. The location is nice, close to many restaurants and also the city center. Breakfast was good enough, with some options, but not many. Staff is very friendly. I recommend
Stayed 1 night in Jul 2023

8/10 Good

Susie, Palm Desert, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a swimming pool on the top of the building. Breakfast was very nice. The staff were very friendly.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good for the money
Good hotel for the money. The staff were very friendly and helpful, room cleaned every day, fresh towels etc, good breakfast. Thought the hotel overall could have done with a bit of updating, and the air con in my room was a bit idiosyncratic and would​ only come on when it wanted, bed sheets were a bit rough, and I nearly got squashed by the lift as it doesn't have the automatic sensor which stops it closing when there's someone in the way. Overall a good hotel with very friendly staff. The town of Montecatini has a nice park and the trip on the funicular to montecatini alto is great, you can also do day trips to places like Pisa and Florence easily and cheaply on the train.
Stayed 6 nights in Jun 2017

6/10 Okay

Matteo

Disliked: Staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquillità e relax
Stayed 4 nights in Oct 2023

8/10 Good

Elisabetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Massimo

Stayed 2 nights in Nov 2023

6/10 Okay

Augusto

Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel posizionato in centro Montecatini; personale gentile e camere molto comode. L'arredo non è modernissimo ma è tenuto tutto in ordine e in ottimo stato. Ottima colazione a buffet con vasta scelta tra dolce e salato.
Stayed 1 night in Nov 2023

8/10 Good

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War eine gute Wahl. Gut erreichbar. Zentral gelegen.
Stayed 2 nights in Oct 2023

8/10 Good

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location both for staying in Montecatini, as well as lolacation for goint out seeing attractions in the region. Most interesting cities within an hour from hotel. Super nice staff, great breakfast, and hotel well maintained.
Stayed 6 nights in Aug 2023

10/10 Excellent

Alessandro

Stayed 1 night in Jul 2023

8/10 Good

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where courtesy reigns supreme. My partner and I wanted to express a heartfelt thank you to all the staff for their kindness and for always satisfying our requests with a smile: from the breakfast personnel to the reception staff, including the lady who served us some beers in the afternoon at the bar. We do recommend this hotel for its cleanliness, staff, and proximity to the center of Montecatini Terme. The only drawback, if we can call it that way, is the air conditioning, as it cools very little.
Stayed 2 nights in Jul 2023

8/10 Good

Luca

Stayed 1 night in Jul 2023

8/10 Good

Maura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Il soggiorno è stato piacevole, personale gentile e disponibile
Stayed 1 night in Jul 2023

10/10 Excellent

Marc

Stayed 1 night in Jul 2023

8/10 Good

Svend

Stayed 4 nights in Jul 2023

8/10 Good

Camilla

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Enrico

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo albergo , personale gentile e disponibile, colazione ottima e varia
Stayed 1 night in Jun 2023

10/10 Excellent

Cristina

Stayed 1 night in Jun 2023

8/10 Good

MARCELLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personale gentile. colazione nella norma. hall cosi e cosi. ma tanto si usa poco, ascensori piccoli, camere pulitissime
Stayed 2 nights in Apr 2023
Response from Front Desk on 27 Apr 2023
Buongiorno Sig. Fabio,la ringraziamo per la sua ottima recensione e faremo tesoro di ciò che ci ha detto.Un saluto e un ringraziamento da parte di tutto lo Staff

10/10 Excellent

Pierfrancesco

Stayed 1 night in Oct 2022

8/10 Good

Antonello

Stayed 2 nights in Oct 2022

8/10 Good

Umberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Ivano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Ottimo hotel l'unica pecca l'arredamento delle stanze un po' retro per il resto ottima location e valore aggiunto la piscina con super vista.
Stayed 1 night in Aug 2019

8/10 Good

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRES BON ACCUEIL
Stayed 4 nights in Aug 2019

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno (due pernotti a fine maggio) in occasione di un Congresso Nazionale. Camera comodissima e ampia. Servizi pulitissimi e molto comodi. Pulizia ottima. Forse schermo TV piuttosto piccolo in posizione troppo elevata. WiFi disponibile e velocissimo. Prima colazione continentale non molto varia ma adeguata. Posizione centrale. Zona molto tranquilla. Su mia richiesta orario del Check Out spostato secondo le mie esigenze (alle ore 15). Personale gentilissimo e molto disponibile. Tornando a Montecatini, soggiornerò ancora in questa struttura.
Stayed 2 nights in May 2019

10/10 Excellent

Emanuele, Marino laziale (RM)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In realtá sono stato al Vittoria. A due passi dal centro e dagli stabilimenti termali
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Discreto
Hotel accogliente, reception distratta.
Stayed 1 night in Oct 2018

4/10 Poor

lili, Texas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
la habitacion es exajeradamente pequeña , la habitacion tiene un aspecto mas o menos nuevo pero hay cosas en mal estado , los servicios son minimos , mucho ruido en los pasillos . muy mal elevador . sabanas limipias , toallas no tan limpias
Stayed 5 nights in Aug 2018

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2018

6/10 Okay

Verified traveller

Centralt beliggende
Centralt beliggende hotel - men receptionen havde ikke styr på vores booking = at vi havde betalt på forhånd
Stayed 7 nights in Jul 2018

4/10 Poor

Manuela, berlin

Disliked: Property conditions & facilities, room comfort
Klimaanlage laut!
Das Hotel ist in die Jahre gekommen! Sehr abgewöhnt! Gebuchtes EZ war nicht mehr frei, dafür bekam ich ein DZ mit Aussieht auf eine Hauswand! Betten waren sehr gut auch sehr saubere Bettwäsche! Klimaanlage war sehr, sehr laut, könnte nicht eingestellt werden! Personal, freundlich und bemüht
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlicher Empfang.
Stayed 2 nights in May 2018

4/10 Poor

Paolo

Disliked: Property conditions & facilities, room comfort
Ambasciatori hotel ****
Qualità prezzo ci può anche stare ma non è assolutamente 4 stelle, pulizia camera ok , aria condizionata non puoi regaolarla viene comandata da loro, non è presente il garage , colazione buona, tende macchiate con buchi di sigarette e doveva essere x non fumatori , la porta antincendio sbatteva ad ogni passaggio
Stayed 2 nights in Apr 2018

10/10 Excellent

Luisa, Padova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
molto bello
albergo Ambasciatori era tutto occupato, ci hanno spostato sul Grand Hotel Vittoria; molto bello lussuoso accogliente personale gentilissimo colazione abbondante camera e bagno spaziosi, direi tutto perfetto
Stayed 1 night in Oct 2017

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tornerò
Sosta di lavoro a Montecatini per la notte. Camera e bagno pulitissimi. Personale gentile e colazione perfetta.
Stayed 1 night in Sep 2017

10/10 Excellent

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breve soggiorno agostano
Tre giorni ben spesi presso questo hotel, centralissimo e confortevole. Bagno grande con doccia a due posti, ci hanno assegnato una camera d'angolo supersilenziosa e fresca. Il primo impatto con la struttura è stato di un albergo un po' datato ma ben rimodernato, dopo tre giorni spesi in questo hotel possiamo dire di essere rimasti conquistati dalla pulizia, dalla gentilezza e cortesia del personale e dalla posizione strategica. La colazione presenta una discreta varietà di scelta, tra tipica italiana e continentale. Il wifi in camera prendeva molto bene. Splendida la vista dalla piscina dell'ultimo piano. Il rapporto qualità/prezzo, poi, è stato veramente buono. Capitasse l'occasione, ci torneremmo volentieri.
Stayed 3 nights in Aug 2017

10/10 Excellent

stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon hotel, ottima piscina panoramica!
Ottimo hotel, personale cortese, splendida la piscina sul tetto. Letto matrimoniale composto da due singoli ma, a parte questo, ok. Parcheggio in strada convenzionato a 4 euro al giorno.
Stayed 2 nights in Aug 2017

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close the main street.
Et super hyggeligt hotel. Pool på taget. Beliggenheden er super god med gåafstand til hele byen.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
La junior suite prenotata si è rivelata caldissima da subito per problemi al condizionatore non riparabile in tempi certi(la temperatura esterna nei giorni del soggiorno è stata costantemente sui 40 gradi,in camera anche di piu').Ci è stato proposto il cambio di stanza che però è stato un downgrade non avendo altre juinior suite ma avendo noi già pagato tale sistemazione. Non ci è stata proposta alcuna compensazione o rimborso ed è stato seccante. Il personale è gentilissimo e disponibilissimo,professionalmente valido,la stanza comunque carina,la posizione dell'albergo ottimale per un soggiorno
Stayed 6 nights in Jul 2017

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
il n'y a pas grand chose a faire dans la ville
Super hôtel avec piscine sur le toit très agréable et une jolie vu! Tres bon petit déjeuner! Nous avons dîner dans le centre de la ville pad tres loin de l hôtel mais nous avons pris la voiture tout de même ! En ce qui concerne le parking il se fait dans la. Rue sur des places de stationnement on nous donne une carte qui est payante 4e
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Massimo

Liked: Cleanliness, staff & service, room comfort
Pulito e tranquillo. Arredamento datato ma confortevole. Nel complesso buon rapporto qualità prezzo.
Stayed 1 night in Jun 2017