Appartement 4 personnes - 1 chambre - Climatisé | Terrace/patio
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Reviews of Pierre & Vacances Residence Premium Julia Augusta

4 out of 5
Pierre & Vacances Residence Premium Julia Augusta
137 avenue de la Plage, Roquebrune-Cap-Martin, Alpes-Maritimes

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 203 reviews" "
Rating 8 - Good. 73 out of 203 reviews" "
Rating 6 - Okay. 13 out of 203 reviews" "
Rating 4 - Poor. 3 out of 203 reviews" "
Rating 2 - Terrible. 3 out of 203 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kaylynn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful room, fantastic location, safe, quiet, and the staff is extraordinary! I absolutely recommend this stay. I myself, will certainly be back.
Stayed 4 nights in Apr 2024

2/10 Terrible

Sholeh

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
We arrived late around 8 pm . There is no reception. We had to wait for two hours to get the keys
Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved this place, it has everything you need kitchen, stove, dishwasher, plates, cups, utensils, pans etc everything was super clean, the room is pretty big looks like one bedroom apartment, I loved the balcony, everything was very well distributed everything was excellent, a big plus is the supermarket right next to the hotel, also the bus and train station are very close, another plus is Anáis the receptionist she was very helpful and courteous, I really recommend this place if you want to have a great stay.
Stayed 4 nights in Nov 2023

8/10 Good

Chris

Disliked: Cleanliness
Stayed 5 nights in Jul 2023

8/10 Good

Leland

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are spacious with plenty of storage, nice well appointed kitchens with Electrolux appliances (great sized refrigerator). The patio is spacious and a great area to enjoy meals/cocktails. There is plenty of glassware and dinnerware provided and cleaning materials. The property is very close to the sea (note that the beach is rocky and water shoes are recommended), shopping, and restaurants. The pool on the roof is great with plenty of lounge chairs and umbrellas. There are laundry facilities on site as well. The only issue our group noted was that the rooms would get stuffy in during the night and the air conditioning thermostat can not be adjusted. Other than that is tis a great property to stay and we would all stay here again!
Stayed 7 nights in Jul 2023

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2023

8/10 Good

Ayman

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Nicola

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness
Stayed 4 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in May 2023

8/10 Good

Robert

Stayed 4 nights in Apr 2023

10/10 Excellent

Roger

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 7 nights in Oct 2022

10/10 Excellent

Stephen, Liverpool

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely place to stay relatively close to the rail station. Watch out though for the check-in times if you’re late they won’t wait.
Stayed 6 nights in May 2022

8/10 Good

Titus

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Strategically located. Very close to everything. Clean property.
Stayed 3 nights in Jun 2022

8/10 Good

Elissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here with my daughters. The hotel is in a great location to the train station, beach and a great pizza place across the street. The rooms were clean, spacious and comfortable. Please know that they expect you to clean up the kitchen and take out the trash and recycling or there will be a charge. This isn't a problem for me- but it wasn't communicated until check out. Also, the laundry room has inconvenient hours closing at 7pm. We had to rush back from a day of sight seeing to have time to get a load of laundry cleaned. I was annoyed that we had to come back early and have the stress of getting much needed clean clothes. The same is true for the roof deck pool. The rooftop pool and deck area is fantastic. I would have loved to been able to use it after a day of traveling. Overall a great place to stay aside from these two issues.
Stayed 3 nights in Jun 2022

8/10 Good

MATHY

Travelled with family
Liked: Cleanliness, room comfort
Stayed 12 nights in Oct 2021

6/10 Okay

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Please make sure you arrive during the checkin window, I advised them I would be a late Checkin. They never responded. I tried the phone number given, unobtainable. I had to seek another hotel for the first night as they were locked up and no one to check me in.
Stayed 4 nights in Oct 2021

8/10 Good

frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the pool was brilliant with lovely views
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
very few facilities - a snack bar at the pool would have been very useful
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 12 nights in Jun 2019

10/10 Excellent

Morad

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Lovely roof terrace!
Very convenient location, about 8 mins walk to the station and you can get trains to Monaco, Nice, Cannes, Antibes and over to Italy - Ventigmilia (where there is a large Friday market). It's a few minutes walk to coffee shop/bakery. The apartments are lovely and well equipped, there is a beautiful roof terrace with a pool, really nice area to relax - disappointed that they close the roof terrace at 7pm.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Great location!
Lovely, well equipped apartments. The staff are very helpful and the place is well maintained. The area is lovely and just a few minutes walk to the beach. Only complaint is the room we were in kept having issues with WiFi but it seemed fine in other areas.
Stayed 5 nights in Sep 2018

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Steve, Bristol UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Pierre & Vacances I've stayed in!
Having frequented Pierre and Vacances in Antibes and Cannes numerous times I've grown accustomed to the type of rooms and experience they offer. Having recently slept in a bunkbed (in P & V) Cannes the Roquebrune hotel was a revelation. Clean, comfy king size bed, plenty of towels, TV in bedroom and another in the lounge, large balcony and walk in shower! The only thing that slightly lets it down is the reception is very much manned 9-5 which meant I waited two days before being able to obtain an iron. The multi lingual friendly reception staff complete a great package. Well recommended!
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
We stayed for only 1 night but wished we could have stayed for longer. Very nice and well equipped apartments. Great location! Close to beach and little coffee shops and restaurants, not too far from town. I would use these apartments again. Only disadvantage is that the reception is not open all day and the pool closes at 7pm.
Stayed 1 night in Sep 2017

10/10 Excellent

Anu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay
Hotel and rooms are very modern and located in an eco quarter. Staff is multi-lingual and service great. Nice quiet location.
Stayed 4 nights in Jun 2017

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments near the beach
Nice apartments near the beach. However, the hotel overlooks what appear to be residential flats so residents can look into the apartment.
Stayed 4 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and safe.
Great location with a short walk to supermarket and train station. Adjacent to nice running paths. A pleasant 30 minute walk to central Menton. Area a little slim on restaurants and bars, but the quiet and safe neighborhood were more important factors to me.

8/10 Good

Mika

Liked: Staff & service, property conditions & facilities, room comfort
Pleasant stay, practical location
No hotel is perfect, but I really enjoyed this. The only complaint I can think of is that the Patio and the rooftop pool floor / tiles needed cleaning.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CV, england

Liked: Staff & service, property conditions & facilities, room comfort
Irregular cleaning
If you're only staying for a week ignore this review. Room cleaning and linen changing only applies to those staying more than a week. We booked for three weeks and expected cleaning every 7 days. First clean after four days and the second and final clean eight days later meaning no clean sheets for 10 days. I have raised this issue on previous visits and raised with reception after the first clean. Reception staff on both occasions were unable to help, if I can put their lack of concern with customer care kindly. The cleaning regime is not within their control and cleaning policy seems unclear; two cleans in the period is the rule but the frequency is a bit random. Apart from that and the pillows we could not get on with, everyone is different in this area, the apartments are lovely and the location excellent. Please sort out the cleaning frequency.

10/10 Excellent

new traveller, n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location, clean friendly
Apartment room with living area and kitchenette with microwave hob dishwasher and kettle. Sofa turns into double bed. Bedroom has double bed and ample storage space. Separate shower and toilet. Clean and well equipped.
The room
The views
The streets
The corner

10/10 Excellent

Sarah, Poole, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel. Very close to beach.
Lovely and clean holiday accommodation. The staff were very helpful at check in. A wonderful and relaxing stay.

6/10 Okay

chris, uk.

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Irregular cleaning routine
This is an apartment so changing sheets and towels and cleaning is supposed to be weekly, which is fine. Except that the first clean of our three weeks stay was after around three days, the second and final clean after twelve days, leaving us with 9 days without changing sheets. My request of reception that the seven day cycle be observed was rejected as we had had the two changes to which we were entitled; my argument re the unevenness of days was understood. As a compromise clean towels were supplied. Disappointing and unsatisfactory service.

8/10 Good

Rod & Pat, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accomodation.
Unfortunately a bit too far away from Monaco than we expected, however a great spot for relaxing

6/10 Okay

Kim, New York, NY

Liked: Cleanliness, staff & service, room comfort
Nice
Staff was pleasant and helpful, ample parking, one bedroom suite was large and comfortable and every room has a terrace. Ideal location, only 15 minutes outside Monaco. However, not a 4 star; no late night reception, you're responsible for cleaning upon your departure.

6/10 Okay

Family of four , Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find in a quiet setting wirh parking.
Tiny bird cage room, no cattle, no sink that I can live without as it is a BnB but no Cattle station to make a coffe/tea VERY poor. Room was so small that our for suitcases had to stay all shut as there wasn't any room to open them up and still be able to walk. The adults bed in about 1 meter away from the kids bed, no privacy, maybe for one night stoping by or a couple it would be okay, not so much for a family of four. Oh and the check in if you are from Australia or another country where they don't take 2 hours for a lunch break and shut shop between 12-2pm can be challenging. If you know French you can do a self check in by pressing prompts on a machine, otherwise be there to check in the hours specified or have fun deciphering the machine! There is a breakfast available downstairs at exta cost and it is average, but before you sit down and eat you have to pay at reception and that can take 15-20 minutes as they prioritise phone calls before the person who is standing in front of them face to face, that also builds up a cue, which flows back to the cue in the diner where you get a tray and move up like in a factory line. The jam, croissants and coffe were good, the bacon was raw, eggs were made from powder and not much choice in cereal. No fresh fruit but there are some yogurts. Considering it is only €6.50 per person it's not bad.

8/10 Good

Judith, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient base 8 mins walk from Carnoles station. Comfortable, spacious, plenty of storage and quiet - even with building work on apartment block opposite. Note that kitchen does not have grill or oven.

10/10 Excellent

Carl, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Relax
I was pleased overall with my stay at the Pierre. This resort facility is located in short walking distance to the Mediterranean Sea and the Carnoles train station. My room/apartment was spacious and clean. Full kitchen facilities were available in the apartment, which was stocked with pots, pans, dishes, cutlery and it had appliances such as a standard sized refrigerator, electric stove, microwave oven, coffee maker, toaster, and dishwasher. Flat screen HD televisions were in the living room and bedroom. It is worth noting that daily housekeeping service was not provided, but the apartment was well-stocked with extra linen. Also, note that the front desk is not staffed full-time. Keys and entry information can be left is a lock box at the facility. Consider calling the facility to discuss these arrangements ahead of your check-in date in the event that you get unexpectedly delayed. This resort is very close to a walking trail that hugs the mountainous base along the Mediterranean coast. I hiked along this scenic trail for more than three hours and the vistas were breathtaking!

10/10 Excellent

chris, Leicester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location
Second visit which says a lot. Big rooms, lots of space, new,clean, big balcony, well-equipped kitchen (no oven).

10/10 Excellent

Chris, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern suburb and strangely untouristy, but nice
First: to get there by train go to Carnoles not Roqbruine cap st Martin station. By 110 bus from Nice airport stop Victoria. The apartment we had was on a corner, had two bedrooms, two bathrooms, a good size lounge/kitchen and plenty of cutlery, crockery etc. No instructions for the microwave that can do all sorts of things - grill, oven. Brand new, clean with a very large very comfortable bed. Also a large balcony. The apartment is right at the end of, or is it the beginning of Carnoles and on the far side of the Cap. Relatively flat so good for those with walking problems or pushchairs. The area generally is hilly and old Roqbruine is very steep. There is a good food/drink shop 100 yards away and a bakers next door. There are a few restaurants nearby but for a seaside resort very few, especially compared to Menton. Big supermarket is 10 minutes walk - an UP.

10/10 Excellent

Krzysztof, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premiere place
Very clean, well maintained and good located place. Kitchen equipment perfect. We had 2 bedroom apt., it was super comfortable. Parking on surrounding streets could be a challenge but there is a paid option for a garage in the building. We had wonderful Easter time stay.

10/10 Excellent

Ben, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good facilities in the room
Fantastic holiday, came to watch the football and it ended up being a week to remember. The staff where very helpful and we found the room to be perfect with a lovely balcony. Would 100% come again.

8/10 Good

jamnietta, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Apartment close to Menton&Monaco
We were looking for hotel in Monaco as that is where we wanna go but hotel there were very expensive. Since we had a hired car, we decided to stay as close to Monaco as possible and found this newly build apartment. Love the location, close to the beach, 30mins drive to monaco, 1hrs to Nice,1hrs 15mins to Cannes. Menton is the closest main town where you get a pre-paid SIM card. WiFi in the apartment was alright, not excellent. It does says under the free WiFi that it is run under limited speed. You have the option to pay for higher speed if needed. User name and password is on the top left hand of the tv in your room. Our stress about the hotel was the checked in time. We knew in the booking saying check-in from 5pm to 7pm. We were driving from Milan and on the way we tried calling the hotel number several time but always went into voice mail. As we have limited credit in our Italy pre-paid SIM card, each voice mail cost 36cents Euro yet bring us to no where. when we reached at 715pm, door was only accessible thru pin and we can see that the reception was closed. At the door, there is another number to call which is not on our booking. So we tried that number, the receptionist who picked up was busy at the other end too. One tip when calling the number, you have to say JULIA AUGUSTA Pierre & Vacances Residence Premium in order for her to assist you to pull out the booking on which outlet you are in. She said she will call us back and after like 30mins, she gave us some combination code to the safe deposits box at the door. After a few tried we managed to open it! There was the envelop with our room key! We were delighted thou struggled abit. Overall a nice apartment to stay in. kitchen are fully equipped. We cooked some of our meal ourself. Supermarket are closed by but bring your own grocery bag as they don't provide. you can buy one there too. Bathroom and toilet are separated which is good. Bathroom are full equipped. The only surprise we had was we triggered the smoke detectors on one occasion when we shower with door open. So advise you to close your bathroom door when shower. As for luandry, it is a common luandry and cost 6Euro(coin only) per wash(not more than 6kg). You don't have to bring detergent as it is automatic system. 3Euro for drying. the apartment provide a clothed airer, so if you have time like us, you can skip the dryer and hang on the aired on the balcony. They have underground parking which cost us 13Euro for the 3 days. Parking are free around the hotel but not every time you will get a spot.

4/10 Poor

Washington Stater, Washington State USA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Must Speak French
This isn't really a hotel. It is an apartment building that rents rooms. We wanted a place like that so that we could have larger rooms than typical in Europe and also a kitchen area. Don't touch the A/C controls. That just messes it up and wastes a half hour of your time trying to get it working again after it shuts off. The building is new, so it is in great condition. The rooms were very clean. The kitchen area also was clean and quite useful. Why the poor rating? We are not French. They seem to only want to rent to French people. They have an office on the first floor that is only open 9 - 5. If you show up after 5, you are out of luck for the night. You have to arrange ahead of time with them that you will be late. So, how do you do that? The hotel has no email address, so you have to call them. During those 9 - 5 hours. And you have to speak French. Each time I called them they hung up on me because my French is horrendous. (yes, it is bad, but that shouldn't matter at a decent hotel anywhere in the world). They actually hung up on me 3 times when I started to talk. Luckily my US cell phone wasn't working so I had to beg use of a phone from the tourism lady at the Pont du Gard national park and she called them back and spoke to them in her perfect French, and they were happy to arrange everything with her. She told them that she was my travel agent. Without her we would have had no place to stay that night. The way the office staff treated us was unacceptable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good
The place was very clean, I mean spotless. Close to the beach. BUT the air-condition wasn't working very well. So it was very Hot in there. Also I couldn't get the laundry machine to work. Also this was not an ocean view apartment. If you don't have a car, most likely you are not going to enjoy it. But I did the best I could to make the best of this trip. But I don't know if next time I like to stay here or not. BUT the place is very clean and close to the beach.

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jesus Salvador

Travelled with family and small children
Liked: Amenities
El apartamento con espacios muy bien distribuidos y muy conveniente
Stayed 1 night in May 2024