Jessica, thank you for your kind words! The Woodspring Suites Missoula team is thrilled to hear that you enjoyed your stay. We're looking forward to welcoming you back on your next visit!

Ryan, thank you for sharing your feedback. It’s great to hear that you found the place nice overall. We appreciate your comments about the late-night noise and room odor. Your insights will help us make improvements. Safe travels on your future stays.

Gary, thank you for sharing your feedback. The location of the hotel was chosen for its proximity to key areas of interest. We understand that noise can sometimes be a concern, due to the railroad nearby and we always strive to provide the best possible environment for a restful stay. Your comments will be taken into consideration for future improvements.

Alan, thank you for your rating of Woodspring Suites Missoula! We're glad to know you had a positive experience and appreciate your feedback. Our team looks forward to welcoming you back on your next visit to Missoula!

Thank you for the 4-star rating, John!We are delighted to see that you had a wonderful time at Woodspring Suites Missoula. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

Dear Traugott,Thank you so much for your kind words and for choosing Woodspring Suites Missoula for your extended stay. As the General Manager, I am truly grateful for your heartfelt feedback and appreciation.It brings me great joy to hear that you found our in-room amenities helpful and enjoyed the comfortable setting we provide. Our friendly team members work diligently to ensure that every guest feels welcome and taken care of, so I'm thrilled to know that their dedication and hard work hasn't gone unnoticed.In addition, I wanted to inform you that for future reference, we offer corporate company rate discounts for bookings of 3+ rooms for a stay of 28 days or longer. If you or any qualifying company are interested, please feel free to reach out to me directly by calling the hotel. I would be more than happy to assist you in any way I can.Once again, thank you for sharing your experience and for considering us for your future extended stays. Your feedback is abundantly appreciated and motivates us to continue providing exceptional service.Warm regards,Zorah WilliamsGeneral ManagerWoodspring Suites Missoula

Linnae, we appreciate your balanced feedback. It's regretful to hear about the stray hair situation in your parents' room. Cleanliness is crucial and this is something we take seriously. We're also sorry that the location wasn't as central to the downtown area as you might have liked, but glad it was favorable in terms of airport proximity. We strive to maintain a high level of service and your comments help us in improving these aspects. Best wishes.

Linnae, we appreciate your balanced feedback regarding your stay. While we're glad to hear that the convenience of our location met your needs, we apologize for any discomfort due to missing room essentials or shortcomings with the cleanliness. We're relieved that our team members were able to quickly resolve the matter and ensure that your stay ultimately was pleasant. Thank you again for your review and we hope to have another opportunity to serve you better in the future.

Thank you for the feedback, Jacob.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

Kirsten, While it's disappointing to hear that your stay didn't live up to your expectations, your feedback is valuable. It's crucial to clarify that while our hotel takes pride in offering basic, affordable, and comfortable accommodations, certain amenities like hand towels might not be available as they are not a brand standard.We're always striving to optimize our guest experience and your comments will help us improve.

Kellei, we're distressed to learn about your recent experience. It's unfortunate you found the cleanliness to be lacking and encountered unpleasant odors. These are not standard conditions at our establishment. We will work diligently to address your concerns. We'd value the opportunity to consistently deliver a higher standard of service for you during a future stay.

Thanks for the outstanding rating, Jalen!We're delighted your time at Woodspring Suites Missoula was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

Lorne, thank you for acknowledging our fresh and modern ambience at Woodspring Suites Missoula! Your satisfaction is our priority. We hope to accommodate you again in the near future.

Randi, it's fantastic to see your top rating for the Woodspring Suites Missoula! Our team loves to provide memorable experiences for our guests. We are truly delighted to have exceeded your expectations and hope to welcome you back soon. Safe travels!

Bryan, Thank you so much for your feedback and for making my hotel your choice for your home away from home. I am delighted your experience was/has been great !

Kara, we appreciate your feedback. It's regrettable to hear about the inconvenience you experienced regarding noise disturbances. While we strive to ensure a relaxing environment for all of our guests, it seems we didn't quite hit the mark on this occasion. Concerning your remark about the pillows, our team members are always ready to provide extra pillows upon request for enhanced comfort. Definitely looking forward to serving you better on your future visit.

Robert, it's heartening to hear that you found your stay at Woodspring Suites Missoula just as promised. We're pleased you appreciated the cleanliness, calmness, and comfort of your extended-stay room & our transparency of who we are and what to expect. Thank you for the review and we hope to welcome you back soon.

Thanks for the great rating, Mary!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Woodspring Suites Missoula soon, we'd love to have you back!

Thank you, Thomas, for your feedback. It is much appreciated. However, I would like to point out that immediately after booking, all our third-party guests receive an email that highlights the check-in requirements and provides information about who we are at Wood Spring Suites. This is to ensure 100% transparency and to inform the guest about what to expect during their upcoming stay. Please see the following message that was sent to you prior to checking in, which explains our check-in requirements, who we are at Wood Spring Suites, and what amenities can be expected in the room or for additional purchase:Subject: Your Attention is required for your upcoming ReservationDear valued guest,We are thrilled to have you staying with us at Wood Spring Suites Missoula, Montana! WHO WE ARE at WoodSpring Suites: Enjoy cooking your favorite meals and saving money by eating in. Each of our suites includes a kitchen with essential appliances like a two-burner cooktop, microwave, sink, refrigerator, and freezer, allowing you to save money by bringing your own plates, silverware, pots, pans, or coffee makers. If you'd prefer to add these items to your stay, Kitchen Packs are available for purchase at the front desk. Guest rooms are cleaned and sanitized using our Simply CLEAN protocol prior to your arrival. Then, we provide bi-weekly housekeeping during the remainder of your stay. We let you choose if you want more frequent housekeeping services, which can be purchased and scheduled. You can also add linen service for an additional fee. Please ask one of the front desk agents.Home of the GRIZ! LET'S GO!Our team is here to ensure that you have a comfortable and enjoyable stay. To make your check-in process as smooth as possible, we would like to share some important information with you.Check-in time is at 3 PM, and our friendly staff will be ready to assist you upon your arrival. Whether you plan to stay with us for one night or up to six months, please note that we require a 100 incidental hold on your credit card for one-night stays. For stays two days or longer, the incidental hold is 200. This is a standard procedure that helps cover any potential damages during your stay. Rest assured, if there are no damages, the hold will be released at the time of checkout. Please keep in mind that it may take up to seven business days (excluding holidays and weekends) for the hold to be fully released. We are a non-smoking property.At Wood Spring Suites Missoula, we ONLY accept major credit cards. We regret to inform you that we do not accept cash payments or 3rd party personal payments.If you plan to arrive early, between 11 AM and 2:30 PM, we do offer an early check-in option for a fee of 40 plus tax (upon availability). This allows you to settle into your room and start enjoying your stay even sooner.We understand that your furry friend is an important part of your family, and we are proud to be a DOG-friendly hotel. Please note that the

Dear Greg,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your comments and would like to address your concerns regarding our pet policy and fees.We understand that you feel that you were not aware of the pet nonrefundable fee and daily pet fee when you made your reservation through Expedia. However, we would like to clarify that for every third-party reservation, we have implemented a process to ensure that guests are informed about our policies and fees immediately after booking.In your case, you made the reservation at 8:09:53 PM, and within just two minutes, at 8:11 PM, you received an email from us. This email clearly outlines not only our check-in policy and times but also the details of our pet fees. We take this extra step to ensure that all guests are fully informed about any additional charges before their arrival.Furthermore, we go a step further in transparency by having the information about our pet fees laminated on the front side of every computer in the guest view. This way, it is prominently displayed and easily accessible to all guests.We understand that it can be frustrating to encounter unexpected fees, and this is why we ensure that all of our guests booking a stay with us are made aware of any additional charges.Thank you for your time, and I hope this clears up any confusion.Best regards,General ManagerZorah Williams

Angela, we regret to hear about the challenges you faced during your stay. It's unfortunate that you perceived some of our team members as not accommodating. Our team typically takes pride in their service to our guests, and we apologize for any difference in your experience. We're also sorry to hear that you encountered some disturbances in the room assigned to you. There seems to be a lapse in our room inspection process, and we assure you this is not the norm, but an anomaly. We hope you give us another chance in the future to show you the standards we're typically known for.

Dear guest,Thank you for choosing to stay at WoodSpring Suites . We appreciate your business and the trust you've placed in us. We hope your stay was enjoyable and that you had a comfortable experience.If you have any feedback or need any assistance, please don't hesitate to reach out to our team. We look forward to welcoming you back in the future.

Thank you for taking the time and giving us a review my team and I’d greatly appreciate it

Thank you for the 8/10 rating, Trecia!It's great your time at Woodspring Suites Missoula was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

Rachell,I am unequivocally shocked and surprised to hear this, as my team is delightfully helpful. I understand that you felt your interactions at the front desk was less than delightful. It's integral for us that every guest experience is characterized by warmth and kindness, while still maintaining company Rules & Policies. Please rest assured that we take your feedback seriously and will work towards enhancing our guest communication further.

Trecia, thank you for the perfect rating! At Woodspring Suites Missoula, our guests' positive experiences are always our top priority. We are thrilled to know that your stay met your expectations. Please consider us for your future travel needs. Your satisfaction is our best reward!

Jess, it's wonderful to learn of your pleasant experience at Woodspring Suites Missoula. We are driven by the satisfaction of our guests and your kind words are a validation of our efforts. We hope we can welcome you back sometime in the future.

James, it's wonderful to hear that you found Woodspring Suites Missoula fitting for your long-term stay and appreciated its cleanliness. We're delighted you would recommend our hotel. Your feedback is greatly appreciated and gives our team members motivation to continue offering excellent services. We hope to welcome you back on your next visit.

Britne, it's regrettable to hear about the issue with the quantity of pillows and cleaning standards during your stay. We appreciate your understanding regarding these matters. It's pleasing to hear that you found the security of the premises to your liking, and felt the ambiance of the room to be modern and appealing. We are devoted to improving our guest experience and we hope to welcome you back in the future.

Rick, it's fantastic to hear you enjoyed your stay at Woodspring Suites Missoula. We're glad you appreciated the practical amenities provided in your room and found our premises spotless. It's delightful to know you found our establishment to offer excellent value for the price. Thank you for choosing our hotel, and we look forward to your next visit.

Jordan, we regret to hear about the issues you experienced during your stay with us. Ensuring cleanliness in all areas and providing a pleasant smell in our rooms is of utmost importance. We're sorry to hear about the inconvenience with the state of your room. While changing rooms was offered and refused, we're saddened to know you decided to leave. We are committed to improving and your feedback will help us better the service we provide. We hope for another opportunity to assist you better.

John, it's disheartening to hear there was a misunderstanding regarding your reservation. We're committed to resolving booking inaccuracies and will review our processes with third-party booking providers. We strive to enhance our system reliability in the future to avoid any mix-up. Please trust that all guests receiving the correct rooms is of utmost importance to us. Thanks for lending your voice on this issue.

We appreciate the feedback, Bayleigh.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

Ken, thank you for taking the time to share your feedback. We're glad our proximity to downtown worked well for you, but we're sorry to hear that the ambient noise was disruptive. We're in the process of exploring different solutions to minimize this impact. Your insights are greatly appreciated. We hope to have the opportunity to welcome you back in the future.

Thanks for the feedback, Monte.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

Pamela, Thank you for your kind words and taking the time to give us a review my team and I truly do appreciate all the feedback we get as it Drives us!

Thank you for taking the time to share your feedback.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

Dennis, thank you for sharing your feedback. We at Woodspring Suites Missoula are pleased to hear that you found our hotel pleasing. We understand that our location near the train tracks may be a bit lively at times. We hope the overall experience left a positive impression and we're excited to welcome you back for another enjoyable stay.

Thank you for the excellent review, Luis!It's lovely you had such a pleasant experience at Woodspring Suites Missoula! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!

James, Thank you for your feedback.

Arden, thank you for your feedback. We appreciate you acknowledging our on-site management. Our goal at the hotel is to provide affordable conveniences, and we understand there's room for improvement where amenities are concerned. We value your insight and will consider it in our continuous efforts to enhance our offerings.

Kyle, thank you for your review! We're thrilled to learn that your experience at Woodspring Suites Missoula was defined by a welcoming atmosphere and spotless surroundings. We're committed to offering a comfortable and enjoyable stay for all our guests. Looking forward to your next visit.

Thanks for your feedback Howard! It’s a pleasure having you here.

Steve ,Thank you so very much for your honesty feedback . It’s a pleasure to serve you.I look forward to having you stay with us in the future.

Timothy, thank you for your outstanding rating of Woodspring Suites Missoula. We're thrilled you had an excellent stay. We hope to have the opportunity to serve you again in the future.

Thank you so much for your feedback Micheal! We take pride in our hotel and it means a lot to get confirmation we are doing things right. My team and I are over the moon !

Thanks for the perfect rating, Rachel!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Woodspring Suites Missoula.Have a wonderful day!

Thank you for your feedback, it’s been a pleasure having you here!

Kerry,Thank you for taking the time to provide me with your feedback. I appreciate your kind words about our cleanliness and apologize for any inconvenience caused during your stay.I understand that the barking dog disturbed your sleep, and I apologize for any inconvenience this may have caused. I will address this issue with my team to ensure it doesn't happen again in the future.Regarding the towels, I apologize for the oversight. It is my brand standard to provide two sets of towels in all rooms. However, I appreciate your suggestion to have four sets of towels in double queen rooms. I will definitely take this into consideration and see if I can implement this improvement going forward.Please know that I am always looking for ways to enhance our guests' experience, and your feedback plays a crucial role in helping me achieve that. I hope to have the opportunity to welcome you back in the future and provide you with an even better stay.If you have any other concerns or questions, please feel free to reach out to me directly. Thank you again for choosing Woodspring Suites Missoula MT.Sincerely,Zorah WilliamsGeneral Manager

Lewis, Thank you for the fantastic review!It a pleasure having you here. Thank you,