Property amenity

Reviews of Courtyard by Marriott Bloomington by Mall of America

3 out of 5
Courtyard by Marriott Bloomington by Mall of America
7800 Bloomington Ave S, Bloomington, MN

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1000 reviews" "
Rating 8 - Good. 283 out of 1000 reviews" "
Rating 6 - Okay. 77 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tammera

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
One of the staff members was rude and unaccomodating.
Stayed 1 night in Apr 2024
Response from Peter on 11 May 2024
Hello Tamara, thank you for rating and commenting on your stay with us. We're sorry to hear about the service you received at the front desk. We've shared your experience with our front office leadership team and are using it as a training opportunity with the team. We are working to assure all our guests receive warm and friendly service. We hope to improve to serve you better in the future.

8/10 Good

J'aynae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Peter on 30 Apr 2024
Hell J'aynae, thank you for rating and commenting on your stay. We're glad to see it was a good stay overall and hope you'll stay with us again!

4/10 Poor

Mabella

Stayed 1 night in Feb 2024
Response from Peter on 27 Apr 2024
Hello Mabella, thank you for rating your stay with us. We're sorry that we didn't provide the experience you were expecting. We hope to improve to serve you better in the future.

8/10 Good

Lakeisha

Stayed 2 nights in Mar 2024
Response from Peter on 27 Apr 2024
Hello Lakeisha, thank you for rating and commenting on your stay. We're glad to see it was good overall and hope you'll stay with us again!

8/10 Good

Houadu

Stayed 2 nights in Mar 2024
Response from Peter on 21 Apr 2024
Hello Houadu, thank you for rating your stay with us. We're glad to see it was good overall and hope we'll see you again!

8/10 Good

Tyler

Stayed 1 night in Mar 2024
Response from Peter on 21 Apr 2024
Hello Tyler, thank you for rating your stay with us. We're glad to see it was good overall and we hope you'll stay with us again!

10/10 Excellent

Anna

Stayed 1 night in Mar 2024
Response from Peter on 18 Apr 2024
Hello Anna, thank you for rating you stay with us. We're glad to see it was a 5 out of 5 and hope we'll see you again!

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2024
Response from Peter on 23 Mar 2024
Hello Gina, thank you for rating and commenting on your stay with us. We're glad to hear it was great and hope you'll stay with us again!Peter

8/10 Good

Mark, Saint Cloud

Liked: Cleanliness
Yes
Stayed 1 night in Mar 2024
Response from Peter on 15 Mar 2024
Hello Mark, thank you for rating your stay with us. We're glad to see it was good ovarall and hope you'll choose to stay with us again!

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Peter on 13 Mar 2024
Hello Marina, thank you for rating and commenting on your stay. We're glad to see it was a 5 out of 5 and hope we'll see you again soon!

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really helpful and friendly, it was worth the stay.
Stayed 1 night in Mar 2024
Response from Peter on 5 Mar 2024
Hello Ronald, thank you for rating and commenting on your stay. We're glad to hear the staff was friendly and the that the stay was worth the price. We hope to see you again!

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Peter on 28 Feb 2024
Hello Edgar, thank you for rating your stay with us. We're glad to see it was a 5 out of 5 and hope you'll stay with us again!

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They do charge for parking
Stayed 1 night in Feb 2024
Response from Peter on 28 Feb 2024
Hello Troy, thank you for rating and commenting on your stay. We're glad to see it was a 5 out of 5 and you are correct, we do charge for parking. We hope you'll stay with us again!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, helpful staff and great shuttle service!
Stayed 1 night in Feb 2024
Response from Peter on 27 Feb 2024
Hello Laura, thank you for rating and commenting on your stay. We're glad to hear the staff and shuttler service were great and we hope to see you again!

10/10 Excellent

Corinne

Stayed 1 night in Feb 2024
Response from Peter on 20 Mar 2024
Cello Connie, thank you for rating your stay with us. We're glad to see it was a 5 out of 5 and hope you'll choose us again!

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very much. (Family of 3)
Response from Peter on 20 Feb 2024
Hello David, thank you for rating and commenting on your stay! We're glad to hear that you enjoyed your stay and that we meet your family's needs. We're glad you chose us and hope you'll stay with us again!

10/10 Excellent

kristene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Peter on 20 Feb 2024
Hello kristene, thank you for rating your stay with us. We're glad to see it was a 5 out of 5 and hope you'll stay with us again!

10/10 Excellent

Jamie, Frederic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place and have stayed several times. It’s the perfect spot for a quiet night of rest before and after a vacation!
Stayed 1 night in Feb 2024
Response from Peter on 17 Feb 2024
Hello Jamie, thank you for rating and commenting on your stay. We're glad to hear we continue to meet your pre-vacation needs. Thank you for choosing us and we hope to see you again!

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second or third time staying here and it’s been the same every time - clean, nice, and comfortable. Anytime I need to stay in Minneapolis it will be here!
Response from Peter on 13 Feb 2024
Hello Gabrielle, thank you for rating and commenting on your stay with us. We are glad ot hear we're consistantly providing a clean and comfortable stay. Thank you for choosing us and we're looking forward to your next visit!

2/10 Terrible

Ted

No hot water to shower!
Stayed 1 night in Feb 2024
Response from Peter on 10 Feb 2024
Hello Ted, thank you for rating and commenting on your stay. We are sorry for the hotwater issues you experience while you stayed with us. We have addressed the mechanical issue that caused the problem and are working on assuring we have procedures in place to help us avoid simmilar issues in the future. We're glad you chose to stay with us and hope to improve to serve you better in the future.

10/10 Excellent

Susan

Stayed 1 night in Feb 2024
Response from Peter on 8 Feb 2024
Hello Susan, thank you for rating your stay with us. We're glad to see it was a 10 out of 10 and hope you'll choose us again!

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Peter on 8 Feb 2024
Hello Nikki, thank you for rating your stay with us. We're glad to see it was a 10 out of 10 and hope you'll stay with us again!

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Everything was clean, well maintained, and smelled nice. The salt water pool was fun to experience. My husband did wish they had a hot tub. The only thing I wish was different was the bathroom sinks need to be in the bathroom, not outside.
Stayed 1 night in Feb 2024
Response from Peter on 6 Feb 2024
Hello Emily, thank you for rating and commenting on your stay. We're glad to hear you found the cleanliness and condition of the hotel were good and that you enjoyed the saltwater pool. We will share your thoughts about the hot tub and bathroom design with ownership so they can take it into account as we condiser ways to improve the hotel. We're glad you stayed with us and hope you'll choose to stay with us again!

2/10 Terrible

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Paid for breakfast. Doesn't even open until 7pm. Got robbed of $40 for something NOT even available
Stayed 1 night in Feb 2024
Response from Peter on 6 Feb 2024
Hello Randy, thank you for rating and commenting on your stay. We are sorry our breakfast hours did not meet your needs and I am also sorry if we did not work with you and Expedia regarding the rate since you were not able to use one of the amenities you paid for. We will be in contact with you to work out details. We hope we can resolve the rate and we hope to improve to serve you better in the future.

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room with friendly staff
Loved the room. Very comfortable. The hotel staff were very friendly.
Stayed 1 night in Feb 2024
Response from Peter on 3 Feb 2024
Hello Terri, thank you for rating and commenting on your stay with us. We're glad to hear the room was comfortable and the staff were friendly. We hope you'll choose to stay with us again!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
😍
Stayed 1 night in Jan 2024
Response from Peter on 31 Jan 2024
Hello Elizabeth, thank you for rating and commenting on your stay. We're glad to see it was 5 out of 5 and hope we'll see you again!

8/10 Good

Jady

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Near the mall of America. I don't feel it's necessary to charge $10 for parking.
Stayed 1 night in Jan 2024
Response from Peter on 29 Jan 2024
Hello Jady, thank you for rating and commenting on your stay. We will share your feedback about the parking charge with ownership. We glad you chose to stay with us and hope you'll stay with us again!

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for my short business trip. Shuttle service was great.
Stayed 2 nights in Jan 2024
Response from Peter on 3 Feb 2024
Hello Shawn, thank you for rating and commenting on your stay. We're glad to hear we meet your needs and that the shuttle was great. We hope you'll stay with us again!

10/10 Excellent

Kyle

Stayed 1 night in Jan 2024
Response from Peter on 20 Mar 2024
Hello Kyle, thank you for rating your stay with us. We're glad to see it was a 5 out of 5 and hope you'll stay with us again!

10/10 Excellent

Cory, Bismarck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Peter on 25 Jan 2024
Hello Cory, thank you for rating your stay with us. We're glad to see it was a 5 out of 5 experience and hope you'll stay with us again!

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice warm pool and the bartenders and staff were top notch!!
Stayed 1 night in Jan 2024
Response from Peter on 25 Jan 2024
Hello mark, thank you for rating and commenting on your stay! We're gald to hear the pool meet your needs and that the restaurant team was friendly. We hope to see you again!

8/10 Good

Constance

Stayed 1 night in Jan 2024
Response from Peter on 25 Jan 2024
Hello Constance, thank you for rating your stay with us. We're gald to see it was a good stay over all and hope you'll choose to stay with us again!

8/10 Good

cheresa

Stayed 2 nights in Jan 2024
Response from Peter on 3 Feb 2024
Hello cheresa, thank you for rating your stay with us. We're glad to see it was good overall and are happy you stayed with us. We hope to see you again!

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Peter on 25 Jan 2024
Hello Chelsea, thank you for rating your say with us! We're glad to see it was a 5 out of 5 and hope to see you again!

10/10 Excellent

Jeremie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Peter on 25 Jan 2024
Hello Jeremie, thank you for rating and commenting on your say. We're glad to see it was a 5 out of 5. We're glad you stayed with us and hope you'll stay with us again!

8/10 Good

Joel

Stayed 1 night in Jan 2024
Response from Peter on 31 Jan 2024
Hello Joel, thank you for rating your stay with us. We're glad to see it was good over all. Thank you for staying with us and we hope to see you again!

10/10 Excellent

James W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Peter on 25 Jan 2024
Hello James W, thank you for rating and commenting on your say. We're glad to see it was a 10 out of 10 and hope you'll stay with us again!

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from Peter on 9 Jan 2024
Hello David, thank you for rating your stay with us. We're glad to see it was a 5 out of 5 and hope we'll see you again!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Peter on 10 Jan 2024
Hello Lisa, thank you for rating your stay with us. We're glad to see it was a 5 out 5 experience and we hope we'll see you again!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Peter on 9 Jan 2024
Hello Lisa, thank you for rating your stay with us. We're glad to see it was a 5 out of 5 and hope you'll choose to stay with us again!

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Peter on 9 Jan 2024
Hello Jenifer, thank you for rating your stay with us. We're glad to see it was a 5 out of 5 and hope we'll see you again!

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Peter on 9 Jan 2024
Hello Travis, thank you for rating your stay with us. We're glad to see it was a 5 out of 5 and hope we'll see you again!

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice place to stay. Will recommended to you.
Stayed 1 night in Dec 2023
Response from Peter on 31 Jan 2024
Hello daniel, thank your for rating and commenting on your stay with us. Thank you for the positive reccomendation and we hope to see you again!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Peter on 9 Jan 2024
Hello Jennifer, thank you for rating your stay with us. We're glad to see it was a 10 out of 10 and hope you'll stay with us again!

10/10 Excellent

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Peter on 9 Jan 2024
Hello Robin, thank you for rating and commenting on your stay. We're glad to see it was a 5 out of 5 and hope we'll see you again!

8/10 Good

Kristen

Liked: Staff & service, amenities, property conditions & facilities
It was fine for a quick stay
Stayed 1 night in Dec 2023
Response from Peter on 9 Jan 2024
Hello Kristen, thank you for rating and commenting on your stay. We're glad to hear we meet your needs and we'll be here the next time you're in the area.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to book and everything went very smooth!
Stayed 1 night in Dec 2023
Response from Peter on 9 Jan 2024
Hello Michael, thank you for rating and commenting on your stay. We're gald everything went well and we hope we'll see you again!

6/10 Okay

Duane

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Not very wheelchair friendly
Stayed 4 nights in Dec 2023
Response from Peter on 27 Dec 2023
Hello Duane, thank you for rating and commenting on your stay with us. We are sorry that the facilites did not meet your needs. We'd love to hear more about how we can improve so we can serve you better in the future. We'll be reaching out shortly and hope we can serve you better in the future.

10/10 Excellent

Atala

Stayed 1 night in Dec 2023
Response from Peter on 27 Dec 2023
Hello Atala, thank you for rating and commenting on your stay. We're glad to see it was 5 out of 5 and hope we'll see you again!

8/10 Good

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seemed to be clean and felt safe. I like the salt pool instead of chlorine, not so irritating smell. Breakfast staff was very good and attentive. food was good especially make to order omelet station. The elevator control buttons on one of the cars was not working so well, and the shower in the womens bathroom in the pool area needs a new showerhead. was not impressed with paying for parking for an overnight stay
Stayed 1 night in Dec 2023
Response from Peter on 16 Dec 2023
Hello Penny, thank you for rating and commenting on your stay with us. We're in the process of repairing the elevator control buttons and will make sure we address the issue in the pool shower. We appreciate your feedback aouth the parking charge and will share your feelings with our ownership. We're glad to hear the pool and breakfast were good. We're glad you stayed with us and hope you'll stay with us again!