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Reviews of Baymont by Wyndham Brooklyn Center

2.5 out of 5
Baymont by Wyndham Brooklyn Center
2050 Freeway Blvd, Brooklyn Center, MN

Reviews

6.0
Rating 10 - Excellent. 199 out of 1007 reviews" "
Rating 8 - Good. 229 out of 1007 reviews" "
Rating 6 - Okay. 156 out of 1007 reviews" "
Rating 4 - Poor. 158 out of 1007 reviews" "
Rating 2 - Terrible. 265 out of 1007 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tiara

Disliked: Cleanliness, property conditions & facilities
No towels no tv but charged a $100 deposit smh so nobody will mess it up but its already messed up
Stayed 1 night in May 2024
Response from Tyneisha on 22 May 2024
Hello, If there is an issue with your stay please contact the hotel as we did not hear this from you while you checking out this morning and would like to discuss this with you. Thank you

4/10 Poor

Pablo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No towels no bed sheets for the sofa bed and when asked for either one had to wait 20min-1 hr but staff was friendly and the sofa bed cushions where ripped tv remotes had no battery cover so batteries kept falling out the door lock was broken and one point they said to turn off any water the was on in the room because it was leaking down stairs just one of the worst hotels I have booked with Expedia on top of that my air pods went missing from my room and showed they where they’re but when I left it was showing them somewhere downt town so witch ment someone was in my room and took them just unsatisfied with this stay like I said though staff was friendly other then that
Stayed 3 nights in May 2024
Response from Tyneisha on 23 May 2024
Hi, if you would like to conversate more please contact the hotel directly as we do appreciate your business

4/10 Poor

Willow, Staunton

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
After waiting in line for 30 minutes to get to the front desk, the check-in agent told me I needed $100 cash deposit. He told me to go across the street to Casey’s. I came back and had to stand in line again for another 30 minutes to get my key. There was no top sheet on my bed, my room smelled like cigarette smoke, the air conditioner was so loud I couldn’t sleep. I won’t go back. The staff that helped me the following morning were amazing! That’s why this gets as many stars as it does. They let me check out a day early and did not charge me for it.
Stayed 2 nights in May 2024
Response from Tyneisha on 23 May 2024
Hi, if you would like to conversate more please contact the hotel directly as we do appreciate your business

8/10 Good

Tyler

Travelled with family
Liked: Staff & service, amenities
Great stay at the Baymont in Brooklyn Center! Staff were wonderful
Stayed 2 nights in May 2024
Response from Tyneisha on 19 May 2024
Thank you

10/10 Excellent

Angela

Travelled with partner
Liked: Amenities
Good hotel for the price - just need to upgrade TV’s and finish painting
Stayed 1 night in May 2024
Response from Tyneisha on 19 May 2024
Thank you

2/10 Terrible

Kelly

Disliked: Staff & service
Went to check in and was told i had to leave 100.00 cash deposit and i would not be able to get it back til 11am. That was not disclosed when i booked the hotel. I should be able to leave when i want to and get my money back.
Stayed 1 night in May 2024
Response from Tyneisha on 23 May 2024
Hi, if you would like to conversate more please contact the hotel directly as we do appreciate your business

2/10 Terrible

Corey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad, our room didn't even have a smoke detector
Stayed 1 night in May 2024
Response from Tyneisha on 14 May 2024
Thank you for your feedback. You can contact us directly to further discuss this matter

2/10 Terrible

Kristina

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we walked in was dark the room had film built up in sink the wall was dirty the floors weren't vacuumed the bed no fitted sheets and to small sheets blankets pool area dirty asked for refund didn't stay there was other people that came and wanted refund they tried to charge me no cancellations fee
Stayed 1 night in May 2024
Response from Tyneisha on 12 May 2024
Thank you for your feedback you can contact us further to discuss this matter.

6/10 Okay

nicole

.
Stayed 2 nights in May 2024
Response from Tyneisha on 10 May 2024
Thank you

6/10 Okay

Chloe

Travelled with partner
Liked: Staff & service
Property was perfectly acceptable for a single nights stay. The room was quiet and everything was adequate. Bed was quite comfortable. Some things were clean and other areas needed improvement. Staff was excellent when requests were made.
Stayed 1 night in Apr 2024
Response from Tyneisha on 7 May 2024
Thank you

4/10 Poor

Lexi

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Tyneisha on 2 May 2024
Thank you

10/10 Excellent

Gafoote

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Tyneisha on 2 May 2024
Thank you

2/10 Terrible

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
Many items broken, not working, in pour repair.
Stayed 4 nights in Apr 2024
Response from Tyneisha on 29 Apr 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

2/10 Terrible

Darby

When we arrived there was no one at the front desk and we waited for 30 minutes, with 3 kids, just to be told they overbooked the hotel and had no rooms for us.
Stayed 1 night in Apr 2024
Response from Tyneisha on 29 Apr 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

2/10 Terrible

Dion

Disliked: Cleanliness, property conditions & facilities
The first room they gave us the bed fell apart. The second room had no remote control and holy sheets. Took my grandkids to get in the pool the pool was ice cold. I ended up leaving the hotel checking out about 8:00 p.m. just couldn't take it anymore.
Stayed 1 night in Apr 2024
Response from Tyneisha on 29 Apr 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

4/10 Poor

James

Travelled with family
Took really long waiting to check I. With other people checking in at same time
Stayed 1 night in Apr 2024
Response from Tyneisha on 29 Apr 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They are doing a renovation. Some of the facilities are still aged. The staff were excellent. The room was clean.
Stayed 2 nights in Apr 2024
Response from Tyneisha on 23 Apr 2024
Thank you!

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service
First hotel out of hundreds I've stayed at that had no towels in the room when I arrived. It took 5 hours going to the front desk just to get one towel.
Stayed 1 night in Apr 2024
Response from Tyneisha on 22 Apr 2024
Thank you. We are working on improving things at our hotel.

2/10 Terrible

Christian

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tyneisha on 29 Apr 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

2/10 Terrible

worziyan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My stay was very bad. The sheets was not change and there were no tower and the place was very unsafe.
Stayed 2 nights in Apr 2024
Response from Tyneisha on 29 Apr 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

2/10 Terrible

Vanessa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There was this connecting door between hotel rooms and the guest on the other side wouldn’t close there half of the door so it felt unsafe and weird , no towels & the room was yellow and stinked , the air filter in the air conditioning unit definitely needs to be changed , I canceled my next day stay and got a 97$ charge I was willing to take to not be here again
Stayed 1 night in Apr 2024
Response from Tyneisha on 20 Apr 2024
We apologize you experienced this.Can you contact us directly to further discuss you stay.

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property had many maintenance issues like plumbing and electrical and no organization
Response from Tyneisha on 19 Apr 2024
Hi Amanda, It was great to have you stay with us throughout the week. We can't wait to see you again!

2/10 Terrible

Rodney

Liked: Cleanliness
Disliked: Property conditions & facilities
As a person being homeless that was the worst hotel I’ve slept in whe i first check in i had to switch rooms so to them not being clean ready and once I did get a room I was upgraded to the suit and it it’s self was dirty urine in and around the toilet the lining was stain dirty or jus not change I also had to flip the mattress due to a horrific stain on the mattress and the the other side had urine stains on that side
Stayed 6 nights in Apr 2024
Response from Tyneisha on 19 Apr 2024
We apologize you experienced this at our property. We are working on improving things at our property.

4/10 Poor

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tyneisha on 19 Apr 2024
We apologize you experienced this at our property. We are working on improving things at our property.

2/10 Terrible

Autumn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was broken, the tub in my room was broken, the screen in the window was busted out, the deadbolt on the door was broken off and was just a hole and the continental breakfast was just toast.
Stayed 1 night in Apr 2024
Response from Tyneisha on 15 Apr 2024
We apologize you experienced this at our property you can contact us directly to further discuss your stay.

2/10 Terrible

Rachel

Travelled with family and small children
We had to clean our own room, the tub wasn’t clean. There was no towels/wash rags. The pool was freezing . We didn’t have the bare amenities they advertised. Extremely disappointed
Stayed 1 night in Apr 2024
Response from Tyneisha on 14 Apr 2024
We apologize you experienced this at our property we are working on improving things at our hotel.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good but unfortunately no hot tub need fix asap and pool water to cold need fix tire temperature
Stayed 2 nights in Mar 2024
Response from Tyneisha on 11 Apr 2024
Thank You!

6/10 Okay

William

Stayed 2 nights in Apr 2024
Response from Tyneisha on 29 Apr 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

8/10 Good

Karla

Stayed 2 nights in Mar 2024
Response from Tyneisha on 29 Apr 2024
We are working on improving things at our property. You can contact us directly to further discuss this matter.

6/10 Okay

Marcekino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Mar 2024
Response from Tyneisha on 7 Apr 2024
Thank you

4/10 Poor

GaoZong

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bedding had stains and no towels were provided in room. There was no hot water. Breakfast was very sad there was very little to nothing for guests to eat. Also room keys had to get reset a couple times.
Stayed 2 nights in Mar 2024
Response from Tyneisha on 2 Apr 2024
We apologize you experienced this at our property. you can contact us directly to further discuss this.

2/10 Terrible

Sincerae

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing I can say is the staff was very nice… other than that this hotel needs to be condemned, there was no hot water when we showered, for breakfast it was only uncooked turkey bacon and eggs there was no juice only coffee, there was no fruit no donuts , the breakfast was just pitiful, then there were no face towels and the larger towels were limited, we stayed 3 nights And no one came to clean our room the 3 days we were there but coincidentally when it was time to check out the maid was there to clean the rooms lol…they need to do better because this ain’t it at all!!!!!!
Stayed 2 nights in Mar 2024
Response from Tyneisha on 2 Apr 2024
We apologize you experienced this at our property. you can contact us directly to further discuss this.

2/10 Terrible

Debra

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property should be called Motel 8 or Public Housing.....it's listed as non smoking facility however each room smelled like cigars n weed. ..no towels in the rooms, when asked, we were given 6 bath towels n 6 hand towels and was told to share🤦🏾‍♀️...once you took a shower, the entire hotel switched to cold water...the free breakfast consisted of turkey bacon, eggs, white bread n coffee...no convenience for kids menu.....the TV only had 1 cable network 1 sports channel and remaining were NEWS only....this was the worst it needs to be CLOSED PERMANENTLY ‼️‼️💯
Stayed 2 nights in Mar 2024
Response from Tyneisha on 2 Apr 2024
We apologize you experienced this at our property. you can contact us directly to further discuss this.

2/10 Terrible

Melinda

Travelled with family and small children, Business traveller
Disliked: Amenities
The room was nothing like the picture. The entire building smelt like weed. The breakfast was horrible and the same everyday.
Stayed 4 nights in Mar 2024
Response from Tyneisha on 30 Mar 2024
We apologize you experienced this at our property we are working on improving things.

2/10 Terrible

hannah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pool is duty and no room service and all around a scam. The stole 214 dollars and i didn't feel safe.
Stayed 4 nights in Mar 2024
Response from Tyneisha on 26 Mar 2024
Hello, We appreciate your comments and would like to speak more about your experience. Please contact us back at the hotel.

2/10 Terrible

Sachin

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Tyneisha on 26 Mar 2024
We apologize you experienced this at our property you can email us directly to further discuss your stay.

2/10 Terrible

Lenin & Letecia

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were dirty, they moved us to 3 different rooms and all of them were dirty. Tv and phones weren't working. Drawers were wet and chairs were worn out.
Stayed 1 night in Mar 2024
Response from Tyneisha on 25 Mar 2024
We apologize you experienced this at our property you can email us directly to further discuss your stay.

4/10 Poor

Tanya

Liked: Staff & service
Disliked: Cleanliness
Our room was so dirty I had to ask for a vacuum and clean it myself. Our toilet overflowed so we had to turn the water off. The remote control for the TV didn't work. They were completely out of towels. Breakfast was very limited to what they offered.
Stayed 1 night in Mar 2024
Response from Tyneisha on 25 Mar 2024
We apologize you experienced this at our property you can email us directly to further discuss your stay.

2/10 Terrible

Cheyenne

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty. They had no hand soap or shampoo, looked like vomit on our floor, hot tub broken down, and the outside pillar is broken.
Response from Tyneisha on 25 Mar 2024
We apologize you experienced this at our property you can email us directly to further discuss your stay.

10/10 Excellent

Treyvond

Travelled with partner
Liked: Cleanliness, staff & service
My tub was moldy or something outside that it was great. Front desk was amazing and friendly 311
Stayed 1 night in Mar 2024
Response from Tyneisha on 25 Mar 2024
We apologize you experienced this at our property you can email us directly to further discuss your stay.

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The time that I was given on arrival was an average room I get that you get what you pay for. The light fixture in the bathroom was not on the ceiling it was propped up against the tub nor did the lights have any light bulbs in the ceiling.i was moved to another room and the sheets and urine stains on the but you could tell they at least tried to wash them. Unacceptable One hundred percent.
Stayed 2 nights in Mar 2024
Response from Tyneisha on 21 Mar 2024
We apologize you experienced this at our property we are working on improving things,.

2/10 Terrible

Annjelika

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed Friday- Sunday with our kids and this place was so dirty, reeked of smoke (supposed to be a smoke free facility), mold in the bathrooms, dirty pool water. The hot tub was broken down as well. Hot water kept kicking out after only 1 shower (we had 6 people to shower) I will never stay at this place again. I DO NOT RECOMMEND STAYING HERE!
Stayed 2 nights in Mar 2024
Response from Tyneisha on 21 Mar 2024
We apologize you experienced this at our property we are working on improving things,.

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom covered in ants, tub was taped up, cigarette burn in sheets comforter had stains on it
Stayed 2 nights in Mar 2024
Response from Tyneisha on 21 Mar 2024
We apologize you experienced this at our property we are working on improving things,.

2/10 Terrible

Kate, Black River Falls

Stayed 2 nights in Mar 2024
Response from Tyneisha on 7 Apr 2024
Thank you

4/10 Poor

Summer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amanda- Front Desk Associate on 18 Mar 2024
Please reach out to us with any criticisms you may have. If we do not know why your stay was not up to your standards we cannot work to change that for future guests. We are avidly working to make our property better each and every day even if the changes are small and may be unnoticeable to a one-time stay guest. Thank you!

8/10 Good

Sherry

Travelled with group
Liked: Property conditions & facilities
Im very disappointed because they haven't fixing hot tuv (SPA) for years and years.. Time for them fix it because it supposed be
Stayed 1 night in Mar 2024
Response from Tyneisha on 16 Mar 2024
We apologize you experienced this at our property. We are working on improving things at our property. If you like you can contact us directly to discuss your stay.

4/10 Poor

Steffany Ann, Minneapolis

Disliked: Cleanliness, staff & service
No help when you need it, also took a MONTH AND A HALF to get my deposit back!
Stayed 2 nights in Jan 2024
Response from Tyneisha on 16 Mar 2024
We apologize you experienced this at our property. We are working on improving things at our property. If you like you can contact us directly to discuss your stay.

2/10 Terrible

Alexxis

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Yessi on 17 Mar 2024
We are working on improving things at our property

2/10 Terrible

Alexis

Stayed 3 nights in Mar 2024
Response from Tyneisha on 7 Apr 2024
Thank you

2/10 Terrible

Cherry

Disliked: Cleanliness, property conditions & facilities
Our experience for this place was aweful, we booked for a king bed as soon we entered to the room, rooms was smell bad and dirty to the ground, look likes they don’t clean it , and we ended to get out and look for receptionist and asked to change the room because my husband cannot take it. So we moved to other room but i just noticed that the chairs was ripped and looks dirty , we are afraid to seat so we just stayed on the bed anyways the only thing we were there beacuse we want to rest from a long drive and decided to stayed. But in the morning, there was a complimentary breakfast so its not that bad and the staff was friendly and keeps trying to monitor that every is organized and clean. The swimming pool was CLOSED but anyway maybe even its Open i am not going to swim at All because its not look like inviting views…
Stayed 1 night in Feb 2024
Response from Yessi on 16 Mar 2024
We apologize you experienced this at our property. We are working on improving things at our property. If you like you can contact us directly to discuss your stay.