9420 South 20th Street, I-94 at Ryan Road Exit 322, Oak Creek, WI
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 250 out of 1000 reviews" "
10 - Excellent
250
Rating 8 - Good. 304 out of 1000 reviews" "
8 - Good
304
Rating 6 - Okay. 208 out of 1000 reviews" "
6 - Okay
208
Rating 4 - Poor. 104 out of 1000 reviews" "
4 - Poor
104
Rating 2 - Terrible. 134 out of 1000 reviews" "
2 - Terrible
134
6.8/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
6.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
taetae
Travelled with family, Travelled with family and small children, Travelled with partner
20 Apr 2024
Liked: Staff & service
Affordable
taetae
Stayed 1 night in Apr 2024
10/10 Excellent
Quinadri
Travelled with family, Travelled with family and small children
Degusting was just in town for the took a shower in that dirty ass room when I first got there there were police arresting a drug dealer and a prostitute im shower in that dirty tub tried to lay down tv didn't work and it was loud as hell outside i called and friend to pick me up and get the hell out if there ghetto disgusting dangerous i put my key on the table and left around 10 do not go here at all and checking in who has bullet proof glass behind the check i counter horrible place who could tell something was outoff rite away it looks likable like a project
Joshua
Stayed 1 night in Mar 2024
Response from Dirk S on 26 Mar 2024
LOL. Where to start with this one. We have no idea what your bad grammar is referring to. Who did you voice your concerns to? I apologize your vivid imagination got the better of you. We can be reached at 414-761-3807 if you would like to voice a valid concern with your supposed stay with us.
6/10 Okay
Ashley
2 Mar 2024
Liked: Staff & service
Ashley
Stayed 3 nights in Feb 2024
Response from Dirk S. on 12 Mar 2024
Just a note of thanks for submitting your feedback! We hope to see you next time.
10/10 Excellent
michael
2 Mar 2024
Good
michael
Stayed 1 night in Feb 2024
Response from Dirk S. on 12 Mar 2024
Just a note of thanks for submitting your feedback. We hope to see you next time!
Thanks Ashley for your feedback. We hope to see you next time!
6/10 Okay
Steven
5 Feb 2024
Steven
Stayed 1 night in Feb 2024
Response from Dirk S on 26 Mar 2024
Just a note of thanks for taking the time to submit your feedback. We hope to see you next time!
10/10 Excellent
Rosemarie L
Business traveller
28 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Rosemarie L
Stayed 2 nights in Jan 2024
6/10 Okay
Rolando
24 Jan 2024
Liked: Staff & service
Rolando
Stayed 1 night in Jan 2024
10/10 Excellent
Paris
14 Jan 2024
Paris
Stayed 1 night in Jan 2024
4/10 Poor
Cherie
11 Jan 2024
Disliked: Amenities
The carpet was stained , the shower curtain was filthy , the bedding was dated , the computer chair had a huge rip in it . I slept with towels on the sheets and pillows . They did provide multiple towels.
Cheap, fairly clean nothing that made us go ew just some missed vacuuming. Service was very friendly and the beds are extremely comfortable. I would expect those beds in $150 room not a $65 room. Definitely staying here again
Jason
Stayed 1 night in Nov 2023
Response from Dirk S. on 6 Nov 2023
Just a note of thanks for submitting your feedback. We hope to see you next time!
Check-in and out was easy. Nice amenities, like fridge, microwave and DirectTV with HBO! The room was clean, but worn with chipped doors and paint, scuffed walls and worn carpet. I slept well. Would have given a higher rating if it wasn't for the wear.
Verified traveller
Stayed 2 nights in Oct 2023
Response from Dirk S. on 17 Oct 2023
Just a note of thanks for submitting your feedback. I apologize for the wear. Every off-season we deep clean each room after our peak season, which is Memorial Day to Labor day. We're in that process now. We hope to see you next time!
2/10 Terrible
Ashley
16 Oct 2023
Disliked: Cleanliness, staff & service
I couldn’t stay
Ashley
Stayed 2 nights in Oct 2023
Response from Dirk S. on 16 Oct 2023
If you didn't stay, why are you giving feedback? Pease advise.
I tried to check in and they banned me , saying I smoked in the room, but I don't even smoke
Rachel
Stayed 2 nights in Sep 2023
Response from Dirk S. on 17 Oct 2023
Actually, you stayed with us two nights. We found ashes and smoke smell in Room 141. You may not smoke, but as the registered guest, you are the responsible party.
8/10 Good
Brian
Business traveller
14 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Brian
Stayed 3 nights in Oct 2023
Response from Dirk S. on 16 Oct 2023
Just a note of thanks for taking the time to submit your feedback. We hope to see you next time!
Thanks for taking the time to submit your feedback. Please elaborate on why we would only be ranked a 2 out of 10? We don't show any correspondence from you during your stay with us. Please advise.
2 out of 10? Please advise. This is the first we're hearing of any issues regarding your stay with us.
6/10 Okay
Brittany
Travelled with partner
21 Sept 2023
Disliked: Cleanliness, amenities
I like that it feels like a community due to other long term tenants also being there. It's also close to my work which is convenient. I don't like that we had no hot water for 3 days and instead of getting a free night, we were offered another room to shower in... especially since most of the occupants are long term stays because of housing issues in our city. Most of the staff are great, but there are a couple during the day that act like you are inconveniencing them, and have an attitude with you when they are pretty much charging fluctuating fees with no discount for long term stays.
Brittany
Stayed 1 night in Sep 2023
Response from Dirk S. on 17 Oct 2023
Thanks for your feedback Brittany. We apologize for the hot water issue. Our main pipe for your building had a water leak, which we repaired as soon as possible. Also, every hotel has long-term stays. We currently have a large group who are working on a temporary project. Once completed, they will depart. That's business no hotel will turn down.We have no problem offering you a free night since the leak was legitimate. I can be contacted at: gmvalueinn@gmail.com
The room had a very bad smell. They where flies in the room. Pillows where old and stained. Ac/ heat looked really old and inefficient barely blowing at full capability. Looked behind the bed; had some major stains and old trash...
Thanks for taking the time for submitting your feedback. Upon investigation, it appears you had cats in your room, which is against our pet policy. This is why you were evicted from our establishment. Hence, this review has little or no validity..