Ratings based on 1,014 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Quick stopover

Posted 25-Jun-2015
So convenient for early morning departure - large, comfortable room, quiet.
4 out of 5
Recommended
for Everyone
by A verified traveller from Rye, NY

Perfect for an early morning flight

Posted 24-Jun-2015
Pros: Location
Cons: Less of a nickel-and-dime approach.
Location: This hotel is located right in Terminal 1 of Malpensa
It was very nice to not have to deal with shuttles or rental car returns for our morning flight out of Milan. I would not rate this as a high-star hotel... but gave it an overall 4 because of location and comfort. The bed was great and the black-out curtains were a must. That being said, I didn't appreciate the "nickel & dime" feel of the hotel. The restaurant was overpriced and they don't even provide a cork screw in the room. They are not authorized to hand this out, which was a real shame since we had nice bottle of red that we wanted to share the night before we said goodbye to Italy. Additionally, you are unable to use the mini-bar fridge to cool any of your own food (they have an electronic mini-bar).
5 out of 5
Recommended
for Everyone
by A verified traveller

Everything was perfect!

Posted 23-Jun-2015
Great facilities and services offered, superb staff, and excellent location next to the airport make this a must stay!
3 out of 5
by A verified traveller from Redondo Beach, CA USA

It is good only if you have an early flight

Posted 22-Jun-2015
Pros: It is in the airport
Cons: They can not since the whole building is wrong and you must keep the curtain closed otherwise you will be seen from all the rooms across
Location: It is easy to enter the airport and it is near the train and the express to the city other than that I did not see anything
The hotel is nice only if you have a flight from MXP in early hours other than that there is no need to stay in it.
3 out of 5
by A verified traveller from tokyo

シラミがあります

Posted 22-Jun-2015
部屋のベットにシラミがあるようです、複数の人が、複数日に渡って食われたので、 広範囲に発生していると思います。 これが無ければ快適なホテルですが、残念でした。
4 out of 5
Recommended
for Everyone
by A verified traveller from the Netherlands

空港直結の使いやすいホテル

Posted 18-Jun-2015
今回初めての滞在でしたが施設は清潔で空港近くとは思えないほど静かなホテルでした。ミラノ市内までは鉄道で簡単にアクセスてきますが、やや遠い印象です。館内のレストランはリーズナブルで、サーブのスタッフも良かったのですがた味はイマイチ。ちょっと残念でした。 全体的な感想としては良いホテルだと思います。
5 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane, Australia

A perfect overnight stay for resting

Posted 16-Jun-2015
We stayed overnight at Sheraton Malpensa Airport Hotel after a long flight from Australia. The staff the hotel had a direct access from the airport and we arrive the hotel in 5 minutes by walk. The staff at the reception was courteous and effective. The room was spacey, clean and quiet. We had a good night sleep. The buffet breakfast had a good choice of high quality food. We highly recommend the hotel. One thing, do not bother views as it is an airport hotel after all.
5 out of 5
Recommended
for Everyone
by A verified traveller

Unbelievable staff and service

Posted 11-Jun-2015
The front desk staff went out of their way to help us return our rental car, figure out how to get to our fight the next morning and overall did an outstanding job.
3 out of 5
Recommended
for Everyone
by A verified traveller from california

convenient airport hotel

Posted 11-Jun-2015
Pros: convenience to check-in
Cons: restaurant food and service
While the hotel facility was very nice, clean and convenient, their restaurant was, simply, very poor. Overpriced and badly cooked food (almost raw rabbit and horribly overcooked and dried out veal cutlet) Desserts were 2-3 times the usual price for the same items. Staff were very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cornelius, NC

Only Hotel in walking distance to Terminal 1

Posted 04-Jun-2015
we stayed for two days at this hotel during a business trip to Italy. This is the only hotel which is in walking distance from terminal 1, also rental car area is right between the hotel and terminal 1. Very helpful staff wish informed us of a special where we could upgrade to the club launch level for one time $40 payment.