View from property

Reviews of Lancaster Hotel

3 out of 5
Lancaster Hotel
Via Abbondio Sangiorgio 16, Milan, MI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 488 out of 728 reviews" "
Rating 8 - Good. 212 out of 728 reviews" "
Rating 6 - Okay. 24 out of 728 reviews" "
Rating 4 - Poor. 0 out of 728 reviews" "
Rating 2 - Terrible. 4 out of 728 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint Boutique hotel. Exceptional staff with excellent customer service. Enjoy the breakfast each morning. Walking distance to restaurant sights and transportation.
Stayed 3 nights in Apr 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel and friendly staff!
Stayed 3 nights in Apr 2024

10/10 Excellent

felistas

Liked: Staff & service, amenities, property conditions & facilities
Booked this as a last minute whilst i was already in Milan. Staff were very helpful, kind and friendly. I was told off for not informing the hotel that i was vegan and then i had vegan croissants made specially for me and they were really good. I definitely would recommend and would book again should i visit Milan again
Stayed 2 nights in Apr 2024

10/10 Excellent

Maryann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a treasure! This is a lovely well-run hotel!! While the room was a bit small, the bath was very large and updated. Our small terrace allowed us to catch the refreshing morning air. The staff is highly efficient and friendly. We highly recommend this property for its location and for an all-around wonderful experience.
Stayed 6 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!! The hotel and everything was perfect! Can't wait to stay in here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Midori, Dublin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで落ち着きのある通りに面し、少し歩けば素敵なカフェやレストランに行き着き、またチャイナタウンやパリの凱旋門辺りのような雰囲気のある通りにも近く、ロケーションも良い。 ホテルは清潔でスタッフの笑顔やホスピタリティも気持ち良く心地よい滞在であった。次回もここにしたいと思っている。
Stayed 7 nights in Mar 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service
It's a lovely hotel-friendly staff

10/10 Excellent

Arooj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly friendly and helpful!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nichole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, comfortable and the staff was great! The breakfast was wonderful. The bathroom was large and very clean. The beds were comfy and the room was spacious. Would highly recommend! Only disappointment was that we werent staying longer!
Stayed 1 night in Feb 2024

8/10 Good

carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de época, limpio y confortable. Algo alejado de transporte publico. Desayuno muy bueno.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Milano
Service and staff was the best. Breakfast exceptional. Would definitely stay there again.
Stayed 2 nights in Jan 2024

8/10 Good

Sergio

Liked: Staff & service, property conditions & facilities
Good property

8/10 Good

Miguel, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Dec 2023

10/10 Excellent

Akira, El Segundo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and very convenient for walking around the city. safe to walk at night. very friendly staff and good service. luggage storage also available.
Stayed 2 nights in Nov 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Find
The hotel was a bit out of the way from the main attractions in Milan but still within walking distance and good access to transportation. The hotel is nice but the walls are thin. The breakfast is typical continental variety but Mateo makes a great cappuccino and always makes you feel welcome.
Stayed 4 nights in Nov 2023

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay views from room were great so close to the famous arch. Struggled to find busy restaurants in area but lots just a quick trip to central which is very easy
Stayed 3 nights in Nov 2023

10/10 Excellent

Aled

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Great location (15-20 min walk to centre). Clean, quiet, well managed.
Stayed 2 nights in Oct 2023

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short break. Very quiet room. Amazing bed
Stayed 2 nights in Oct 2023

10/10 Excellent

abdullah

Stayed 5 nights in Oct 2023

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Lancaster Hotel. I realized on arrival (after traveling for nearly 24 hours!) that I had lost my passport and the concierge was so kind and helped to call the cab company to try to find it. The room was comfortable and clean, and the breakfast was lovely and delicious. All the staff were lovely. I would not hesitate to come here again and would recommend to anybody. The only downside is it a little distance to the nearest metro stop but there is a tram that goes nearby, and if you don’t mind a 10-15 minute walk it is not bad! The area seemed safe to walk in alone at night (I did multiple times as a young woman and never felt unsafe). Thanks again to all at Lancaster Hotel for a great stay!

10/10 Excellent

maseih

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was hearty and delicious. The owner was there and involved in our care. Very helpful and pleasant staff. Walkable to shopping and excellent dinning
Stayed 3 nights in Oct 2023

10/10 Excellent

Niti

Stayed 1 night in Oct 2023

8/10 Good

Shannon

Liked: Cleanliness, staff & service
Good location
Old hotel, great location and service
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and welcoming. It felt like old Europe and was very comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
A little gem!
Great location and very clean. Rooms are small but functional. Breakfast is terrific. A bit over priced but I guess thats Milano!
Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well-run hotel with friendly, helpful staff.
Stayed 2 nights in Sep 2023

8/10 Good

KATIE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique location with great service. Not like your average modern filing cabinet, the hotel has a unique style.
Stayed 3 nights in Sep 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Arguably, it was very hot in Milan but the room would not cool below 25.9 C. Also the room was cramped and to have luggage open it blocked the exit door. The staff was incredible and made the stay overall, very pleasant.
Stayed 1 night in Aug 2023

8/10 Good

MAJID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, good location
Stayed 3 nights in Jul 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great hotel and good location!
Stayed 2 nights in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel and good location
Nice, clean rooms, loved the balcony, stayed with 2 friends, big enough room for 3 women and all of our stuff ;) Yummy breakfast included and very accommodating staff. Stayed once before, so glad my experience was positive again
Stayed 2 nights in Jul 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful hotel which is within walking distance of many places such as the Castello. The rooms were super clean and the only thing I would say that could be improved is additional electrical outlets. However they had good USB connections by the beds. Breakfast was superb and everyone on staff is helpful and friendly

10/10 Excellent

Thomas

Stayed 1 night in Jun 2023

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. A little old fashion but adds to the charm. Staff were very attentive and would do anything to help . Rooms clean and everything worked well . Lovely shower and great aircon in the heat . Complimentary soft drinks and water also a nice touch in the room mini bar . Breakfast as expected, good continental selection and a few other options , great to start the day .
Stayed 3 nights in Jun 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very courteous and helpful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 3 nights in Jun 2023

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Jon, Rancho Palos Verdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, the room was good size, breakfast was good when the room wasn’t too crowded, shower was small with great water pressure, and walking distance to Corso Sempione which was great for dining and drinking. The only downside was noise can be heard from other rooms and hallways. Not the greatest insulation I guess. Good place though.
Stayed 4 nights in Jun 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, really wonderful
Stayed 2 nights in Jun 2023

10/10 Excellent

Nancy, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Lancaster for a few nights at the beginning of our trip and at the end. We enjoyed the location, which is in a residential neighborhood, near a beautiful park. The room and bathroom were comfortable and the staff were always helpful and courteous.
Stayed 1 night in May 2023

10/10 Excellent

debbie

Stayed 1 night in May 2023

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about this hotel. The Staff was accomodating, friendly and professional. They were so wonderful that we remebered all their first names: Federico, Alessia, Carlos, Tony and Julissa. The location was great because it's quiet and safe. We wil for sure stay here the next time we go to Milan. Thank you Lancaster Hotel for a wonderful stay in your amazing city.
Stayed 3 nights in May 2023

10/10 Excellent

Suktae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2023