Suite, 1 Bedroom | Living area | 27-inch flat-screen TV with cable channels, TV, pay films
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Reviews of Hotel Globe / Miami AZ - Highway 60

2 out of 5
Hotel Globe / Miami AZ - Highway 60
Miami, AZ

Reviews

4.4
Rating 10 - Excellent. 16 out of 116 reviews" "
Rating 8 - Good. 11 out of 116 reviews" "
Rating 6 - Okay. 10 out of 116 reviews" "
Rating 4 - Poor. 15 out of 116 reviews" "
Rating 2 - Terrible. 64 out of 116 reviews" "

4.6/10

Cleanliness

5.4/10

Staff & service

4.6/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Wenonah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a happy camper!
Hotel was closed, ended up sleeping in my truck!
Stayed 3 nights in Nov 2021
Response from Ammy on 21 Nov 2021
We are sorry to know this, Wenonah! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Baffling
The whole experience was baffling. Online, it looked fairly decent and just what I needed for a simple, one night stay. On the booking, it said check in was at 3pm. I tried to go to the front desk to check in, only to find it was locked with no one answering the front desk phone. There were no signs of when the front desk person would be back or where they went. Called the number again, and was transferred to a national hotline where the representative tried to call the front desk, and then the manager, with no response. Since there were no other OYO locations in the area, I had to find a different hotel last minute, and may or may not get a refund since the issue was to be escalated and reviewed after 24-48 hours. Would not recommend, entire process stressful and unprofessional.
Stayed 1 night in Sep 2021
Response from Joe on 13 Sept 2021
Hi, sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joe

2/10 Terrible

Trevin

Stayed 1 night in Sep 2021
Response from Cheshta on 17 Sept 2021
Hi, Trevin! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms comfortable pillow top beds and they have HBO and the Cinemax channels.
Stayed 3 nights in Jul 2021
Response from Joe on 22 Aug 2021
Thank you for rating us with such awesome words! We will strive to keep up with your expectations always. Regards, Joe

2/10 Terrible

Eli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Vomit
Makes you wanna puke Room 107
Stayed 1 night in Jul 2021
Response from Jane on 20 Aug 2021
Sorry for the hassle you faced, Eli! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 Terrible

Catherine

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was easily the worst motel I have ever stayed in. The room smelled like pet urine. The carpets were stained. The blankets had cigarette burn holes in them. The towels were stained and frayed. When I opened up the refrigerator two roaches scurried out.
Stayed 1 night in Jul 2021
Response from Karen on 6 Jul 2021
Hi, we are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Karen

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This motel room was a great price, however that was the only thing great about it. The room was dirty and the carpet wet. The curtains had filth all over it and the sheets looked dirty. The bathroom floor was very creaky and there was no trash cans. The towels had dog hair all over them. I had to get back into the dirty shower to rinse off again and use my clothes to dry off. I would not recommend this place to anyone. The staff was very nice and friendly.
Stayed 1 night in Jun 2021
Response from Leo on 3 Jul 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing even fair about the place. Floors where so dirty it would make your feet black with dirt. Children and adults making all kinds of noise late into the night. Even at $56 a night, it wasn't worth $20.
Stayed 2 nights in Jun 2021
Response from Marie on 2 Jul 2021
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Marie!

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is an antique, however the room was clean and the staff were helpful…I would stay here again 😊
Stayed 1 night in Jun 2021
Response from Cheshta on 28 Jun 2021
Thank you for rating us with such awesome words, Josie! We will strive to keep up with your expectations always. Regards, Jacob

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Our employees arrived onsite to check in and there were notices on all room doors stating they were have extermination services being done while guests were staying there. Our employees refused to stay.
Stayed 1 night in Jun 2021
Response from Cheshta on 23 Jun 2021
We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Jacob

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I ended up not staying at the hotel. I was told by family that is was full of bedbugs. That the contractors had a lot of problems.
Stayed 1 night in Jun 2021
Response from Leo on 22 Jun 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

6/10 Okay

Mark

Business traveller
It was over booked and I didn't stay. I slept on the floor in a classroom with no A/C. Pathetic.
Stayed 3 nights in Jun 2021
Response from Mike on 19 Jun 2021
This is not the experience we would like you to have, Mark! We will deep dive into this issue and will put our best efforts to enhance your experience with us. Regards, Mike

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021
Response from Leo on 23 Jun 2021
Hi, we regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex

2/10 Terrible

Kelbert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had terrible service.
Stayed 1 night in Jun 2021
Response from Marie on 9 Jun 2021
Hi, Kelbert! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Leo on 7 Jun 2021
Thanks for the positive rating, Richard! Hope to welcome you again soon. Regards, Alex

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty under the bed found medication pills
Stayed 2 nights in May 2021
Response from Marie on 6 Jun 2021
Hi, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

2/10 Terrible

syvell

Stayed 1 night in May 2021
Response from Leo on 30 May 2021
Hi, Syvell! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex

2/10 Terrible

Benny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Marie on 16 May 2021
Hi, Benny! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2021
Response from Leo on 14 May 2021
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Alex

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Jake on 14 May 2021
Hi, thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Jake

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet was disgusting. In serious need of remodeling.
Stayed 2 nights in Apr 2021
Response from Leo on 8 May 2021
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is nothing like the photos and description indicates. The A/C didn’t function, the toilet paper holder was torn off the wall, there was a bottle of bleach under the sink, the door lock was broken, the carpet was creepy sticky, we booked a king but were given two queens (“the last room”). I could go on. We are not finicky but there are better places to stay in this area. We booked two nights and left after one.
Stayed 2 nights in Apr 2021
Response from Leo on 30 Apr 2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

4/10 Poor

Alberta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I stayed in didn't have a secure lock. The toilet seat didn't fit the rest of the toilet. Pillows smelled & room was dirty. I stayed two nights ..my bedding didn't get changed nor did I receive new towels.
Stayed 2 nights in Apr 2021
Response from Leo on 27 Apr 2021
Hi, Alberta! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2021
Response from Steve on 21 Apr 2021
Hi, thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Steve

2/10 Terrible

Dav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Bruce on 10 Apr 2021
Hi, Dav . Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Bruce

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled a paid in advance reservation and came up with a different reason three different times,when asked why they were canceling my reservation..? Then they called my ticket number a no-show, they said we didn't show up, trying to make us a non-refundable.
Stayed 1 night in Apr 2021
Response from Gabi on 7 Apr 2021
We are sorry to hear about your experience, Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Gabriel!

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2021
Response from Jaime on 16 Apr 2021
Hi, thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Jaime

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Didn't even get a chance. I couldn't even get past the super rude and very unprofessional teenager at desk. Cursing and very rude. I guess it was a blessing because we were told about there bed bug problem.
Stayed 1 night in Apr 2021
Response from Leo on 6 Apr 2021
Apologies for the problems you had faced, Rebecca! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

2/10 Terrible

Shasheen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not get to stay here due to a septic leak. I hope I get a refund.
Stayed 1 night in Apr 2021
Response from Leo on 6 Apr 2021
Hi, Shasheen! We never want any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Alex

2/10 Terrible

Roger L.

Disliked: Cleanliness
The bed had some kind of bugs.
Poor
Stayed 28 nights in Feb 2021

2/10 Terrible

Anna Marie

Stayed 1 night in Feb 2021
Response from Marie on 18 Mar 2021
Hi, Anna! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The beds were uncomfortable and the king room we had booked was unavailable when we arrived. The clerk said that we could get a room with 2 "queen" beds for free since they messed up the reservation, but after contacting Expedia, they still charged us. I hate leaving a negative review but this was a truly terrible hotel.
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
It’s a economy stay.
For $50 you do have to temper your expectations. This has been taken over by hotel franchise chain with slick contemporary branding. In reality all they’ve done is painted a wall bright red and put their logo on a pillow. We even had the old America in brochures in the drawers. The room was clean however the carpet was 30 years old. Didn’t want to walk on barefoot. Some oddities with the room like no waste bins to speak of... Noisy right off the highway. Appears a lot of the clientele is long-term living. We were a little worried about are camper van in the parking lot. The Internet was hit and miss. The king size bed was an old spring mattress but surprisingly comfortable.
Stayed 1 night in Feb 2021
Response from Justin on 18 Feb 2021
Hi, thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Justin

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Marie on 17 Feb 2021
Hi, Casey! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!

2/10 Terrible

Anna

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Leo on 13 Feb 2021
Hi, Anna! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Alex

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trust me - Don’t do it!
You MUST supply your own sheets. This place is extremely filthy and the ultimate worst hotel. It is very old and run down. I would recommend living in a box under a bridge before renting a room here. The photos are of the cleanest part..
Stayed 2 nights in Feb 2021
Response from James on 9 Feb 2021
Hi, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, James

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whirlpool bath. It worked and very hot water. The staff where very attentive
Stayed 2 nights in Feb 2021
Response from Marie on 13 Feb 2021
Thanks for such a lovely review, Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Marie!

4/10 Poor

David

Stayed 1 night in Jan 2021
Response from Bruce on 7 Feb 2021
Hi, David. We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Bruce

6/10 Okay

Donald

Liked: Staff & service
???
Well, different.
Stayed 1 night in Jan 2021
Response from Marie on 13 Jan 2021
Hi, Donald! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Marie!

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020
Response from Leo on 30 Nov 2020
Apologies for the inconvenience caused. Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Alex

6/10 Okay

Frank

Business traveller
Disliked: Cleanliness, property conditions & facilities
was not clean, the door in the bathroom would not close.
Stayed 2 nights in Nov 2020
Response from Bella on 18 Nov 2020
Hi, Frank! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Bella!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best
Service was nice & friendly, however, the floors were filthy one bed was made with sheets & a comforter no pillow cases no towels no trash bins no phone. Clearly no wifi as the website promised. Found a couple roaches. Beds were so hard & uncomfortable.
Stayed 1 night in Oct 2020
Response from James on 20 Oct 2020
Sincere apologies, We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, James!

2/10 Terrible

Paula

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Bella on 5 Oct 2020
Hi, Paula! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Bella!

4/10 Poor

Andrea

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Yikes, not staying here again
The receptionist was very friendly and helpful! However, the room was pretty poor. There were no wash cloths or trash cans. Under the sink there was a fast-food wrapper with ketchup packets and the provided towel was dirty. In addition to that, the toilet continually ran all night and the shower water was barely like warm and the bathtub had no drain plug so a bath was out of the question. The bed had no fitted sheet so I used my own blanket and slept on top of the sheets, it was moderately comfortable.
Stayed 1 night in Sep 2020
Response from Stefan on 27 Sept 2020
Sincere apologies, Andrea! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Stefan!

2/10 Terrible

Verified traveller

Stayed 3 nights in Sep 2020
Response from Christina on 24 Sept 2020
We regret the unpleasant experience you had with us. We are continuously working for improvement and we assure you it is awesome. Regards, Christina!

2/10 Terrible

Suella

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst dump ever!
Garbage Pit with drug addicted employees who kick you out and steal your money after threatening with eviction to a dingle mom with 6 kids who stays here!
Stayed 2 nights in Sep 2020
Response from Marie on 12 Sept 2020
Hi, Suella! We are sorry to hear about the experience you had with us. We have cascaded the same to our relevant team to ensure this is not repeated. We ensure a better experience in the future. Regards, Marie!

4/10 Poor

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
Review
Was not very good. Can't recommend this place.
Stayed 1 night in Aug 2020
Response from Cheshta on 27 Aug 2020
Hi, Stephen! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Jacob

2/10 Terrible

Melissa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here
The place was dirty, rundown, stains everywhere, and full of flies and bugs. Front desk staff was not helpful.
Stayed 1 night in Aug 2020
Response from Ammy on 27 Aug 2020
Hi, Melissa! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Leo