Hallway
Check availability

Reviews of Swiss Inn Hotel Mersin

Swiss Inn Hotel Mersin
Istiklal Cd. 138, Mersin, Mersin

Reviews

5.8
Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 2 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 7 out of 17 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

3.0/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Stanislav

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, dirty, stinking. The parking is in a garbage dump, the hotel corridors are very dirty, the rooms and furniture in them are from the last century. It's not possible to stay even overnight
Stayed 1 night in Jan 2024

2/10 Terrible

Umit

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Laundry without ironing Lost clothes there Kınn
Stayed 2 nights in Apr 2023
Response from Fatih Kurt on 11 May 2023
Thank you for your feedback. We will be happy to welcome you again.

10/10 Excellent

Özgür

Stayed 1 night in Dec 2023

10/10 Excellent

feridun öner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rezervasyon hatası
rezervasyonumun ekranda görünmemesine rağmen yardımcı olan beni zor durumda kalmaktan kurtaran resepsiyon görevlisine teşekkür ederim
Stayed 2 nights in Oct 2023
Response from ERDAL TURAN on 27 Oct 2023
BİZ TEŞEKÜR EDERİZ EFENDİM SİZLERİ TEKRAR AĞIRLAMAK İSTERİZ

6/10 Okay

anas

Stayed 1 night in Sep 2023
Response from ERDAL TURAN on 27 Oct 2023
MERHABA GERİ BİLDİRİMİNİZ İÇİN TEŞEKÜRLER

2/10 Terrible

Ertan

Disliked: Amenities
Zimmer Ausstattung schrott, Mitarbeiter nicht fähig, nicht mal ein Badetuch zu bringen
Stayed 1 night in Sep 2023
Response from SWİSS INN HOTEL on 25 Sept 2023
HAVLULAR RAFLARIN ÜSTÜNDE ŞİKAYETLERİNİZİ RESEPSİYONA BİLDİRİRSENİZ KONUYLA ALAKALI KAT EKİBİMİZ SİZLERE YARDIMCI OLACAKTIR.YAŞADIĞINIZ AKSAKLIKTAN DOLAYI SİZLERDEN ÖZÜRDİLİYORUZ

2/10 Terrible

Akin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye etmem
Kesinlikle otelde kalınmaz. Odalar pis,duş hortumları patlak, çeşmeler çalışmıyor,personel ilgisiz.
Stayed 1 night in Sep 2023
Response from ERDAL on 15 Sept 2023
MERHABA AKIN BEY GERI BILDIRIMNIZ İÇİN TEŞŞEKÜRLER YAPMIŞ OLDUĞUMUZ KONTROLERDE GENİŞ ODA VERILMİŞ ODA TEMİZ ÇEŞMELER ÇALIŞIYOR PERSONELE GEREKLİ İKAZLAR YAPILMIŞTIR SİZLERİ TEKRAR AĞIRLAMAKTAN MEMNUNIYET DUYARIZ

8/10 Good

Michelle

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2023
Response from ERDAL on 27 Aug 2023
GERİ BİLDİRİMİNİZ İÇİN TEŞŞEKÜRLER SİZLERİ TEKRAR AĞIRLAMAK İSTERİZ

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Berbat bir otel. Temizlik çok kötü. Kahvaltı vasat. Odadaki eşyalar eski ve kirli. Kesinlikle hatalı bir tercih oldu benim için.
Stayed 1 night in Aug 2023
Response from ERDAL on 27 Aug 2023
MERHABA EKSİKLER İÇİN ÖZÜR DİLERİZ SİZLERİ TEKRAR AĞIRLAMAK İSTERİZ OTELİMİZ TADİLATAN GEÇTİ TEŞEKÜRLER GERİ BİLDİRİMİNİZ İÇİN

4/10 Poor

Atikeh

Disliked: Cleanliness, amenities, property conditions & facilities
There is no need to write a review since you wouldn’t understand this message. Barely anyone could speak English making the communication nearly impossible
Stayed 6 nights in Aug 2023
Response from ERDAL on 27 Aug 2023
HELLO THANKS FOR YOUR FEEDBACK RECEPTION FRIENDS SPEAK ENGLISH WE APPRECIATE FOR OUR LACKS

6/10 Okay

Oya

Liked: Staff & service
Stayed 3 nights in Aug 2023
Response from ERDAL on 27 Aug 2023
GERİ BİLDİRİMİNİZ İÇİN TEŞEKÜRLER OYA HNM SİZLERİ TEKRAR AĞIRLAMAK İSTERİZ MERSİN SEYAHATINIZDE

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from ERDAL on 27 Aug 2023
GERİ BİLDİRİMİNİZ İÇİN TEŞEKÜRLER SALİM BEY SİZLERİ TEKRARDAN AĞIRLAAMAK İSTERİZ

10/10 Excellent

OGUZHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel giriş zamanından çıkış zamanımıza kadar bizimle ilgilenen resepsiyon görevlisinden bellboy arkadaşa kadar herkese teşekkür ederim. Özellikle Tarık isimli arkadaşım bizim oda girişimizden çıkışımıza kadar çok ilgilendi. Kesinlikle tavsiye ederim pişman olmazsınız.
Stayed 2 nights in Jul 2023
Response from ERDAL on 27 Aug 2023
GERİ BİLDİRİMİNİZDEN DOLAYI TEŞEKÜRLER OĞUZHAN BEY SİZLERİ TEKRAR AĞIRLAMAKTAN ONUR DUYARIZ

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tam bir hayal kırıklığı
Banyoda havlu askılıkları kırık, banyo kapısı kapanmıyor, duştan sular taşıyor, buzdolabı haznesinin kapısı kırık, oturmak için bir sandalye bile yok daha ne yazayayım ki tam bir hayal kırıklığı
Stayed 2 nights in Jul 2023
Response from ERDAL on 27 Aug 2023
GERİ BİLDİRİM İÇİN TEŞEKÜRLER EKSİKLER İÇİN ÖZÜR DİLERİZ OTELİMİZ TADİLATAN GEÇTİ SİZLERİ TEKRARDAN AĞIRLAMAK İSTERİZ

2/10 Terrible

Mustafa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from ERDAL on 27 Aug 2023
GERİ BİLDİRİM İÇİN TEŞEKÜRLER MUSTAFA BEY EKSİKLER İÇİN ÖZÜR DİLERİZ TADİLATAN GEÇTİ OTELİMİZ SİZİ TEKRAR AĞIRLAMAK İSTERİZ

10/10 Excellent

Erhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Fatih Kurt on 11 May 2023
Thank you for your feedback. We will be happy to welcome you again.

8/10 Good

Tevfik Serdar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Fatih Kurt on 11 May 2023
Thank you for your feedback. We will be happy to welcome you again.