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Reviews of Urbana Class Hotel

3 out of 5
Urbana Class Hotel
25 de Mayo 1540, Mendoza, Mendoza

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 36 reviews" "
Rating 8 - Good. 17 out of 36 reviews" "
Rating 6 - Okay. 7 out of 36 reviews" "
Rating 4 - Poor. 4 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Marcel, Mooretown

Travelled with partner
Liked: Cleanliness
À modern kinda feel. The upper pool area was Ok. Except it was not ready or cleaned when we arrived. The next days it was very cloudy, and lots of people drinking, playing music, with unsupervised kids! There was lots for breakfast, but it’s the same items as everywhere. Very « sweet » rolls, croissant, some kind of fruit cocktail bowl….no fruits, granola. Even boiled eggs would be awesome. The waiters are « cold « they stand around and watch you! Can’t bring coffee up to your room!
Stayed 4 nights in Jan 2024

4/10 Poor

Rogerio Marcos, Sao Paulo SP

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was not a frigobar at the room(mandatory for a wine city). The breakfast was extremely poor and limited . Facilities …very poor… Lots of bureacracy..not customer centric… We won’t return..
Stayed 5 nights in Dec 2023

10/10 Excellent

Henry

Travelled with partner
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
They have published that they have fitness center but that js not true, it has been closed for a while
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

RANDY, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service at your front desk
I saw your hotel on line and noticed you had vacancy. I went into the front desk and asked to book a room for that night and 3 more nights. The guy at the desk said you were full for the night. I left and checked on line again. I booked for that night and the next 3. Your guy at the front desk was not helpful if it was up to him I never would have been able to stay. While I was checking in he did the same thing to someone else. I told them what happen to me and they went on line and booked. This practice is not good! Actually the people at another hotel helped me check in to yours online. :(

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean well run
Good location within a few minutes walk from the square, shopping, resturants and the park Wifi works in the rooms, nice tv and air conditioning

10/10 Excellent

José Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Vale o custo benefício, cafe simples sem, nenhuma opção de frutas.
Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Razoável
Hotel bom pra uma noite, exceto o wifi que não tinha um bom alcance no quarto.
Stayed 1 night in Dec 2021

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMODO, MUY BIEN UBICADO, MUY BUENA ATENCION
Stayed 4 nights in Sep 2021

10/10 Excellent

pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Osvaldo Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo y muy amable el personal
Stayed 2 nights in Jul 2021

8/10 Good

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable
Lindo hotel, y las comodidades necesarias
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Não tão luxuoso mas vale a pena.
Boa opção barata para ficar em Mendoza.
Stayed 2 nights in Aug 2019

8/10 Good

CARLOS

Liked: Cleanliness
Experiencia menos que aceptable
En general fue una experiencia "aceptable". El hotel tiene sus detalles como por ejemplo el ascensor, el cual posee poca capacidad y una vez que estás adentro sólo quieres bajarte y sólo utilizar las escaleras. Las toallas de cara parecen estropajos de viejos, lo mismo que las alfombras que tiene la habitación. Cuenta con un equipo de aire acondicionado que si lo quieres usar no puede escuchar la televisión. Las habitaciones que dan a la calle te obligan a utilizar tapones para dormir. Finalmente su desayuno es "pobre".
Stayed 2 nights in Apr 2019

8/10 Good

Mirtes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

LuizGermano, Santa Maria, RS

Liked: Staff & service
hotel bem localizado próximo a uma praça com acomodações simples por um preço justo, a garagem é bastante difícil de entrar e poderiam melhorar o café.
Stayed 1 night in Mar 2019

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização para os passeios.
O hotel no geral é bom com excelente localização, os funcionários são atenciosos, o café da manhã é compatível com o preço e uma coisa que não funcionou foi o Wi-Fi, pois ficamos no quarto do canto. Como custo e benefício, vale a pena ficar neste hotel.
Stayed 6 nights in Sep 2018
Response from Lionel on 21 Sept 2018
Muchas gracias por sus comentarios!

8/10 Good

Maria I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom
Muito bem localizado hotel bom
Stayed 3 nights in Aug 2018
Response from Lionel on 21 Sept 2018
Muchas gracias por su comentario!

8/10 Good

Martin Gonzalo

Liked: Staff & service
Buena ubicación
Hotel lindo. Bien ubicado. Habitaciones chicas. Habría que reciclarlo. Buen desayuno. Personal muy amable

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa relação custo X benefício
Fiquei hospedada no hotel no período do dia 11 ao dia 15 de março de 2018 e estava acompanhada do meu marido e filho. Quanto ao quarto, o mesmo é amplo e atendeu minhas expectativas. Já o sinal do wifi no quarto é bem fraquinho, tive dificuldade em acessar meu email, por exemplo. Existe uma academia e uma pequena piscina na cobertura bastante satisfatórios. O hotel é bem localizado, próximo ao centro e a bons restaurantes. Utilizamos o carro apenas para visitar as vinícolas porque estas são afastadas do centro de Mendoza. Há um estacionamento gratuito no hotel que nos fez bastante diferença na hora da escolha de onde nos hospedar. Também é oferecido um café da manhã super simples mas que estava dentro do que imaginamos diante do custo x benefício do hotel. Voltaria tranquilamente a me hospedar no hotel.
Stayed 4 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Mala atención e instalaciones viejas
Llegamos y el personal del hotel no nos recibió como corresponde, no nos ayudaron con las valijas, sucedió lo mismo cuando nos fuimos. La habitación normal pero el aire acondicionado era muy viejo por lo que hacía un ruido infernal. Los pasillos muy estrechos.
Stayed 1 night in Jan 2018

8/10 Good

José

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2018

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima opção
Excelentes comodidade, café da manhã e localização. O recepcionista Diego foi extremamente cordial e nos deu ótimas dicas!
Stayed 2 nights in Dec 2017

4/10 Poor

CARLOS

Disliked: Staff & service
Mala experiencia por no presentación al check-in
Mala experiencia. El viaje contemplaba 6 días entre Mendoza y San Juan; lamentablemente la meteorología jugó una mala pasada y el paso los Libertadores se mantuvo cerrado todo el día 03 noviembre 2017. Me puse en contacto con el hotel para informarles mi situación y conocer su opinión y alternativas de apoyo, la respuesta no se dejó esperar y escuetamente se me comunicó que debería comunicarme con Expedia. Hay otros hoteles en la misma ciudad, que ante el problema involuntario, permiten cambiar la fecha sin otro trámite mas que demostrar la veracidad del cierre entre ambos países. Así que ya saben, en este caso este hotel no transa con el pasajero, no llegar al check-in porque no se puede ingresar al país no es problema de ellos... gracias.
Stayed 1 night in Nov 2017

8/10 Good

Bueno , São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cama muito confortável Café da manhã correto e satisfatório Atendimento cortês Localização muito boa. Recomendo
Stayed 1 night in Oct 2017

2/10 Terrible

nancy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible
Un desastre, la habitación pequeña para el precio que nos cobraron , calurosa , el aire viejo y no funcionaba bien , no pudimos descansar. La pileta es para los pies prácticamente. Te dan una una sola llave que activa la electricidad y por lo tanto se apaga el aire y la heladera, bebidas calientes. no volvería.

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Businesshotel auch gut für privatreisen
Gute Lage Safe im Zimmer guter Service Frühstück könnte etwas abwechslungsreicher sein 15 min mit dem remis zum/vom Flughafen

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Ótimo custo-benefício
O Hotel Urbana class possui ótima localização, pois está próximo ao centro da cidade, dos restaurantes e dos principais meios de transporte de Mendoza

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
angenehmes Stadthotel nahe Zentrum von Mendoza
angenehmes, ordentliches Hotel mit sauberen Zimmern, tolle Dachterrasse mit Pool

6/10 Okay

Patrícia, Salvador-Bahia

Disliked: Staff & service, property conditions & facilities
Pobre, mas limpinho
O hotel tem um preço de diária bom, é muito bem localizado, simples e limpinho. O café da manhã é pobre se comparado com os cafés servidos em hotéis de mesma cassificação no Brasil. O único atendimento atencioso e bem humorado é dado na recepção pelo Sr. Diego ("Diego como o nome de Diego Maradona...)". Gente boa! Retornando a Mendoza, me hospedaria novamente lá. Local mais que recomendado.