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Reviews of Holiday Inn Express McComb, an IHG Hotel

2.5 out of 5
Holiday Inn Express McComb, an IHG Hotel
105 Holiday Ln, McComb, MS

Reviews

8.6

Excellent

Rating 10 - Excellent. 167 out of 294 reviews" "
Rating 8 - Good. 80 out of 294 reviews" "
Rating 6 - Okay. 26 out of 294 reviews" "
Rating 4 - Poor. 6 out of 294 reviews" "
Rating 2 - Terrible. 15 out of 294 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Torrey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside parking area needs an ungrade
Stayed 1 night in May 2024

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good. Had to take a star away for the cold eggs and sausage at breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at check in was very kind. Helped with my handicap husband to ensure the room was adequate and he was comfortable.
Stayed 1 night in Mar 2024
Response from HIEX on 4 Apr 2024
Thank you

10/10 Excellent

Kimberly, Meridian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from hiex on 24 Jan 2024
Thank you

4/10 Poor

Erin

Travelled with family
When I initially called to cancel my reservation because the hotel.disnt have water the attendant answers the saying only 'hello.' So, I wasnt sure who I called. During my stay multiple times employees were having personal conversations including the use of profanity, and weren't dressed professionally. You would've be able to identify them from a guest in their pj's.There were bugs in my room, hair in multiple towels. The heat had to be on about 82 otherwise the air was cold. Wish I had stayed at the Hampton.
Stayed 3 nights in Jan 2024
Response from Hiex on 22 Jan 2024
Thanks for the feedback

2/10 Terrible

Terrell

Disliked: Amenities
The hidden fees were astronomical. The heat was not working and they had no one to comw help. I had no water glass or soap to bathe. I had to go downstairs to get a blackwt.
Stayed 1 night in Jan 2024
Response from HIEX on 16 Jan 2024
I am sorry to hear of your bad experiences. Booking through a third party sometimes hidden fees are encountered that's why we suggest to book direct to avoid these. I am not sure about water glass as we have disposable cups near coffee station in all rooms and with the new IHG policies all rooms have shower gel instead of soap bars. Unfortunately extra blankets are only available upon request so I do apologize about that and hope you will visit us again in the future.

10/10 Excellent

Mitch

Stayed 1 night in Dec 2023
Response from HIEX on 16 Jan 2024
Thank you so much!

10/10 Excellent

Trenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great. They were very courteous. The rooms were very clean and well kept. The location is great for just a get away day. I would highly recommend this Property to anyone looking for a "Goodnights Sleep"
Stayed 1 night in Dec 2023
Response from HIEX on 16 Jan 2024
Thank you so much for staying with us

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from HIEX on 16 Jan 2024
Thank you so much

10/10 Excellent

Mikell

Stayed 2 nights in Dec 2023
Response from HIEX on 16 Jan 2024
Thank you so much

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Response from HIEX on 4 Apr 2024
thank you

8/10 Good

Joyce

Travelled with group
Liked: Cleanliness, property conditions & facilities
I asked for them to put on my igh card and claimed they couldn't without even trying
Stayed 1 night in Dec 2023
Response from HIEX on 8 Dec 2023
I am so sorry about this. Unfortunately, when booking through a third party agent instead of IHG, you cannot receive benefits or rewards as IHG requires you to book direct to receive these.

8/10 Good

Ro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from HIEX on 8 Dec 2023
Thank you!

10/10 Excellent

Danny

Stayed 2 nights in Nov 2023
Response from Hiex on 8 Dec 2023
Thank you!

10/10 Excellent

Ashanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from HIEX on 8 Dec 2023
THANK YOU

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Give me clean towels
Housekeeping took dirty towels but disnt leave clean ones. Beds were not always made. Otherwise, stay was fine.
Stayed 3 nights in Oct 2023
Response from HIEX on 8 Dec 2023
Thank you for the feedback

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet stay. Got good rest.
Stayed 1 night in Oct 2023
Response from HIEX on 17 Oct 2023
Thank you!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the mall and restaurants. Staff goes above and beyond!
Stayed 3 nights in Oct 2023
Response from HIEX on 17 Oct 2023
Thank you!

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2023
Response from HIEX on 8 Dec 2023
Thank You!

10/10 Excellent

Patricia

Liked: Cleanliness
Great staffing and quiet area
Stayed 3 nights in Oct 2023
Response from HIEX on 13 Oct 2023
Thank you so much!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from HIEX on 13 Oct 2023
Thank you so much!

10/10 Excellent

Adrianna

Stayed 1 night in Sep 2023
Response from HIEX on 13 Oct 2023
Thank you so much!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Rooms were scarce in McComb, so this was my only option and it was a very good choice. The hotel was very clean, fitness equipment worked and the staff was friendly. The room was nice and even came with a ceiling fan which is a game changer for cool comfort. The room did have a slight musty smell which may have come from the air conditioner, but the room was spotless. The best part of my stay was hands down the breakfast. Such a large selection of very good food to start the day. And they even had a cocktail hour in the evening. I would definitely stay here again.
Stayed 1 night in Sep 2023
Response from HIEX on 13 Oct 2023
Thank you so much! We truly appreciate your kind words!

8/10 Good

patrick s

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from HIEX on 13 Oct 2023
Thank you for your review.

8/10 Good

Larcolia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from HIEX on 13 Oct 2023
Thank you so much!

10/10 Excellent

Donna, Atlanta

Stayed 2 nights in Aug 2023
Response from HIEX on 13 Oct 2023
Thank you so much!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
Best hotel in area. Very clean, comfortable, & quiet. Close to mall, hospital, & restaurants. Great breakfast with lots of hot and cold variety. Clean, attractive, sunny swimming pool. Clean and well-equipped work out room. I've stayed in other hotels in this area...this is the best!
Stayed 3 nights in Aug 2023

10/10 Excellent

GLYNN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra large room
Business , save me on a trip, going back to the house, turning around and coming back to this area the room was excellent clean extra large
Stayed 1 night in Jul 2023
Response from HIEX on 27 Jul 2023
We are so happy we could accommodate you and everything was satisfactory. Come back and see us real soon!

8/10 Good

Celester

Stayed 2 nights in Jun 2023
Response from HIEX on 27 Jul 2023
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from HIEX on 21 Jun 2023
Thank you

4/10 Poor

bertha

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from HIEX on 8 Jun 2023
Thank you

2/10 Terrible

Lauren

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in May 2023
Response from HIEX on 30 May 2023
I am so sorry you were not happy with the room type you reserved.

8/10 Good

Robin

Liked: Staff & service
Stayed 3 nights in May 2023
Response from HIex on 8 Jun 2023
Thank You!

6/10 Okay

Hollee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Hiex on 30 May 2023
Thank you

6/10 Okay

Vanessa

Stayed 1 night in May 2023
Response from HIEx on 8 Jun 2023
Thank You

10/10 Excellent

Laverne

Stayed 1 night in Mar 2023
Response from HIEX on 10 Apr 2023
Thank you so much for the 10 out of 10!

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Good breakfast choices.
Stayed 1 night in Mar 2023
Response from HIex on 10 Apr 2023
Thank you for the 5 star rating! It means the world to us!

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay
Completely amazing! Very comfortable bed. Dark room for sleeping. Spacious. Clean. I had two queen bedroom. Everything professional and orderly.
Stayed 1 night in Mar 2023
Response from hiex on 14 Mar 2023
Thank you for your kind words.

10/10 Excellent

sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from HIEX on 10 Apr 2023
Thank you SO much for the 5 Star Rating!

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
Hotel is fairly new. breakfast was great and the bed was comfortable. plenty of food choices in the local area.
Stayed 1 night in Feb 2023
Response from hiex on 14 Mar 2023
Thank you for your kind words

10/10 Excellent

Ciji

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms was different from any other hotel, it just felt real relaxing.
Stayed 1 night in Jan 2023
Response from hiex on 14 Mar 2023
Thank you for your kind review

6/10 Okay

Monica

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
It took her almost 30 minutes to check me in. We arrived late at night after a full day of driving. She kept saying they had denied my card but I had proof that Hotels.com had received payment. It finally got figured out. The bathroom was not deep cleaned and the heater stopped working in the middle of the night. Breakfast was good.
Stayed 1 night in Dec 2022
Response from HIEX on 28 Dec 2022
Thank you for the feedback

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness / nice staff / and very quiet/ looking forward to staying there again !!!
Stayed 2 nights in Nov 2022
Response from HIEX on 15 Dec 2022
Thank you!

8/10 Good

Tim p

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from HIEX on 15 Dec 2022
Thank You

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is your standard Holiday Inn. Nothing fancy but everything you would expect. They did have a "Happy Hour" , beer and some light snacks.
Stayed 1 night in Oct 2022
Response from HIEX on 11 Oct 2022
Thanks

10/10 Excellent

Ashanda

Stayed 1 night in Oct 2022
Response from HIEX on 11 Oct 2022
Thank You

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from HIEX on 3 Oct 2022
Thank you

6/10 Okay

Alexia

Stayed 2 nights in Sep 2022
Response from Hiex on 3 Oct 2022
Thanks

10/10 Excellent

vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from hiex on 27 Sept 2022
Thank you!

10/10 Excellent

CALVIN

Stayed 1 night in Sep 2022