Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool loungers
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Reviews of UNAHOTELS MH Matera

4 out of 5
UNAHOTELS MH Matera
Via Germania SNC Borgo Venusio MATERA, Matera, MT

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 182 reviews" "
Rating 8 - Good. 59 out of 182 reviews" "
Rating 6 - Okay. 14 out of 182 reviews" "
Rating 4 - Poor. 10 out of 182 reviews" "
Rating 2 - Terrible. 4 out of 182 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sueanne

Stayed 1 night in Feb 2024

4/10 Poor

marco

Stayed 1 night in Jan 2024

10/10 Excellent

Marek

Stayed 2 nights in Dec 2023

10/10 Excellent

Marek

Stayed 2 nights in Nov 2023

10/10 Excellent

WILBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Tomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Federico

Stayed 1 night in Oct 2023

8/10 Good

Walter

Stayed 2 nights in Sep 2023

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Matera
Stayed 2 nights in Aug 2023

10/10 Excellent

PATRICE

Stayed 1 night in Sep 2023

8/10 Good

danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good option for visiting matera
very good service, very nice hotel, modern style, the breakfast could be better
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with comfortable rooms, beautiful area around, water in the pool was warm, just it was unpleasant surprise that only 1 access to the outdoor swimming pool per night was included (next day access to the pool cost 20€ per person) and it’s mandatory to wear caps in the pool
Stayed 1 night in Aug 2023

2/10 Terrible

Alberto

Stayed 4 nights in Jun 2023

10/10 Excellent

joann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Rosa Lentini Sales & Revenue Manager on 3 Jun 2023
Dear Joann,Thank you for your delightful review. We hope to have the pleasure of welcoming you back soon. Best Regards

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
The hotel is very clean and the rooms are large and quiet. Excellent breakfast. Plenty of parking space.
Stayed 2 nights in Dec 2022
Response from Rosa Lentini Sales & Revenue Manager on 24 Jan 2023
Dear Guest,thank you for your delightful review. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Annette A

Stayed 1 night in Jul 2022

6/10 Okay

Si

Stayed 1 night in Jun 2022

8/10 Good

Lionel

Stayed 2 nights in Apr 2022

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MH Matera, decent hotel
Nice reception, helpful restaurant staff when we were trying to work out the special dinner. Room was nice but could do with a recoat, re varnish of the surfaces that were quite marked/scratched. Decent selection at breakfast but bacon was always hard and overdone. Overall the service was good.
Stayed 2 nights in Dec 2021

10/10 Excellent

Sabrina

Stayed 1 night in Dec 2021

10/10 Excellent

Federico

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel minutes away by car from city center
Stayed 1 night in Nov 2021

8/10 Good

Jimmy

Stayed 2 nights in Nov 2021

8/10 Good

Charles

Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Alessandro

Stayed 1 night in Oct 2021

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Restaurant food disappointing.
Nice hotel to stay. Very modern and clean. My only complaint is around the restaurant. The menu is extremely limited and the was the tuna I had for dinner was way over cooked. I’m not a picky eater, but it really wasn’t good.
Stayed 1 night in Oct 2021

10/10 Excellent

Betsy

Stayed 2 nights in Oct 2021

10/10 Excellent

wei

Liked: Staff & service, amenities, property conditions & facilities
Great place! Well done.
Stayed 1 night in Sep 2021

8/10 Good

Florent

Stayed 1 night in Aug 2021

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matera
Bellissimo hotel su di una collina di Matera,colazione con ottimi prodotti di qualita,piscina e spa fantastica,personale molto cordiale, stanza comoda ma un po' piccola così come il letto.
Stayed 1 night in Jul 2021

10/10 Excellent

Marek

Stayed 5 nights in Jun 2021

8/10 Good

Stefano

Stayed 2 nights in Jun 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great facilitys including very good gym and really good location close enough to matera aswell. The only let down is you get charged for using the outdoor pool which is really piece taker and really sounds cheap. They need to change their policy regarding charging hotel customers using the pool
Stayed 1 night in Jun 2019

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities, room comfort
Good to explore matera
Nice clean, modern hotel. Good location for exploring matera and surrounding area. Only issues were; Some confusion when I checked in and they wanted to charge me again for room (extortionate amount may I add) I had to pay €10 to use the fitness facilities (said it was included when I booked)
Stayed 1 night in May 2019

8/10 Good

Equalist

Travelled with family
Liked: Cleanliness, amenities
The place has A LOT going for it. Nice spa and fitness center (but disappointingly limited access), good breakfast. What left a bad taste was their attitude toward maintenance. There were two locks on the slider of our ground floor patio — BOTH BROKEN. Since anyone could simply walk into our room, we found that unacceptable. Understandably, they couldn’t immediately fix it, but how could they even rent a room like that? They told me they wouldn’t even put an object (dowel, bar, piece of wood? anything?) in the channel to wedge it shut and that there were no other rooms. I insisted it was unacceptable, and they miraculously found another room...three floors up from my son’s room. I was disappointed, and they miraculously found another room 3 meters from my son. Example 2: the button for the fitness room did not work and was dangling inside the elevator mechanism. The next day, it was precariously balanced, but fell back inside the mechanism the first time I pushed it. Example 3: Our room key kept getting demagnetized (no, not near my phone) and had to keep getting reset. Seriously, about 7 times in 3 days! And they insisted this is not a sign that SOMETHING needs to be fixed!
Stayed 3 nights in Apr 2019

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasurable stay
We stayed here for one night after a visit to Matera during the day. Matera is about 5 miles away, so a car is essential. Driving and staying in Matera proper can be tricky, because most of the hotels and B&Bs are in the ZTL zone, inaccessible by cars, and the walk to these places can be down many flights of stairs, so be sure to pack one small ball with all the essentials you will need for your stay. Matera has been designated the Cultural Capital of Europe for 2019, and is a UNESCO site, so certainly worth a visit! Parking at MH Matera Hotel is free and easily maneuvered. Our check in process was easy, with the staff providing us with all the perks of staying here. Guests are allowed 90 minutes of free time at the spa to enjoy those amenities. Although we didn’t have a massage (extra charge), we were told by fellow travelers that they were excellent! The indoor pool looked wonderful and was very peaceful. Bathing caps a must and if you don’t have one- who does?- they can be purchased for 3 euro. The room was typical Hilton style. The bed was very comfortable and the shower was great. The shower curtain liner could stand to be changed, but other than that, the room was very clean. Although there was supposed to be access to English channels on the TV, they were not available. No problem. We had access to free WiFi, so caught up on the news via our cell phones. The WiFi is slow, but sufficient. The included breakfast was a buffet with a very good selection.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Good base for day trips to Matera
Good spot to venture into Matera for day trips. Bathroom was dirty and wifi was poor and only worked in reception (albeit poorly)but hotel was modern and great beds!
Stayed 1 night in Aug 2018

2/10 Terrible

Rodiney

Breakfast at 10 am was no more food . Very poor options
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Frank

Liked: Cleanliness
Disliked: Staff & service
Dissatisfied
Beautiful pools in pictures, the pools and whole area was closed . Went there because of the pools
Stayed 1 night in Jun 2018

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and high standard. A little early in the season so some outdoor facilities not ready. Beware of extra charges If using spa - everything is changed including use of towels.
Stayed 2 nights in May 2018

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
One night in Matera
We stayed for a night at the MH Hotel. Check in was fine. our room was comfortable, clean and spacious. The free breakfast was excellent, self parking and WiFi are free. Hotel is not within walking distance of the hotel. The hotel offers a shuttle for a charge. The female staff was much more congenial than any of the male staff we came into contact with.

8/10 Good

Chee Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel near Matera
Nice property, modern and comfortable. Great restaurant. Very close to Matera, which is a great town to visit. Room and bathroom comfy, good value overall

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price
The hotel was very clean and comfortable. This was probably the nicest mattress we had during our two week trip to Italy. It was perfect after our long drive to Madera! In addition, there was ample parking. It was a little far out, but if you have a rental car, it's the perfect base for staying in Matera. I wouldn't hesitate to stay there again if we were in the area.

6/10 Okay

Luigi, Gragnano

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
La struttura distante 10 min da Matera centro, offre una buona soluzione per un weekend last minute. Pur essendo un albergo a 4 stelle, sono rimasto scontento per la pulizia.. nella mia stanza c’erano 3 dita di polvere sia sui suppellettili che sul parquet, non vi dico sotto al letto!!!! Mangiando poi uno snack in camera sono corse anche subito le formiche, essendo la mia camera posta al piano terra lato parcheggio. Nonostante questi inconvenienti, consiglio comunque questa struttura.
Stayed 2 nights in May 2024