Suite | Minibar, in-room safe, individually decorated, blackout curtains
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Reviews of Il Palazzotto

Il Palazzotto
Via Sette Dolori 39, Matera

Reviews

9.6

Exceptional

Rating 10 - Excellent. 152 out of 178 reviews" "
Rating 8 - Good. 20 out of 178 reviews" "
Rating 6 - Okay. 3 out of 178 reviews" "
Rating 4 - Poor. 1 out of 178 reviews" "
Rating 2 - Terrible. 2 out of 178 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooms, great location in the old part of Matera.
Stayed 4 nights in Dec 2023

10/10 Excellent

Stefano

Stayed 1 night in Oct 2023

10/10 Excellent

Jill

Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique property. Staying in cave was an adventure. Each room is different according to the cave structure. Lovely welcome, wonderful staff. Thoughtful front desk, they go out of their way to take care of all needs and reservations for dining and sightseeing.
Stayed 3 nights in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on all levels and we will recommend to all.
Stayed 1 night in Sep 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Thomas, Lake Oswego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property. Breakfast in the cave was a unique experience. Our room was perfect. The location in the center of Matera enabled us to walk the whole city. And what a city. Would definitely stay here again.

10/10 Excellent

Luciana, Burnaby

There is nothing like staying in a Cave a beautiful a well designed and decorated place to stay. Ah what an experience.
Stayed 1 night in Jul 2023

8/10 Good

Nigel

Liked: Cleanliness, property conditions & facilities
.
This hotel was booked for a 2 night stay as a novelty. Was a cave now a very well done hotel bedroom but it needs air conditioning on all the time and air humidifier. We had no windows! also we booked a car transfer from the airport to the hotel. No show! Hotel said the taxi driver forgot. We had to take an airport taxi at an extra €40 no offer to assist we were just told by the hotel not our fault!
Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa Hoy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely one of our most unique travel experiences ever right in the middle of a world UNESCO site. The property was stunning and staying in an actual cave was a real experience. The staff were so welcoming and helpful, the breakfasts were amazing, and when we arrived we were greeted with a glass of wine to welcome us. We would highly recommend!
Stayed 3 nights in May 2023

10/10 Excellent

John, Belleville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was a fantastic choice for our visit to Matera. Our cave room was lovely, and each room is unique. The staff were helpful, and the common areas are just as unique as the individual rooms. There were minor inconvenience within our room as far as storage options of belongings and toiletries, and getting in and out of your room can be challenging, but very minor in comparison to the experience. HIGHLY recommend this property.
Stayed 3 nights in May 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place with nice terrace. The staff was very kind and offer us a wellecome drink. We will come back !
Stayed 1 night in May 2023

10/10 Excellent

Jonah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique cave room - lots of character! Very nice breakfast - generally very relaxing atmosphere
Stayed 1 night in May 2023

10/10 Excellent

Rose Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice. Highly recommend it.
Excellent location. Very clean. Excellent staff. I would definitely recommend it. Breakfast was excellent. Very convenient to get to.
Stayed 1 night in May 2023

10/10 Excellent

Rose Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

nichola

Stayed 3 nights in Apr 2023

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in town
Our stay in this hotel was wonderful! The place is amazing, you get to experience an immerse adventure of the Matera spirit. The rooms was beyond beautiful and the service and food… just excellent! Definitely a MUST stay in this gorgeous city.
Stayed 1 night in Feb 2023

10/10 Excellent

Reinhart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cave is humid, therefore there is some strange smell but it's okay. Everything else is very good
Stayed 1 night in Nov 2022

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Fiona

Stayed 1 night in Oct 2022

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully done to give you the true feeling of “cave living” with a very upscale feel. Can’t say enough about the hospitality, fantastic hosts.
Stayed 2 nights in Oct 2022

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel in Matera amazing place. Staff very pleasent
Stayed 1 night in Sep 2022

10/10 Excellent

Stefanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at Il Palazzotto are extremely unique. The actual room was huge and open. Pure beauty.
Stayed 1 night in Sep 2022

2/10 Terrible

Gisselle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a family suite and although it was big I will not recommended to anyone. The toilet is so small and the water leaked to the whole floor all the way towards the kitchen. Breakfast is below the par and we didn’t feel the warm hospitality. From the reception we knew already we made a mistake on booking here. They were unresponsive. We should have stayed in sextantio. We didn’t slept well as the humidifier kept of making loud noise so if your a light sleeper it will wake u up and it happens multiple times. The reception just suggested to turn it off. Turning that off at night will make whole room smell since it’s a cave. Damasco parking they suggest is good but the shuttle we encountered does not have aircon. On a very hot weather we were very disappointed. Charged all premium you want but you must deliver. For this case it was an overall failure. We regret staying here.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel built in the rocky caverns of Matera's old town. Great location, close to restaurants and shopping and Duomo. Giuseppe's Wine Tasting at the hotel was a highlight of our trip. We will be back!
Stayed 2 nights in Sep 2022

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2022

10/10 Excellent

Ana M

Stayed 1 night in Aug 2022

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxury stay in a matera cave. This property is class. The location is so convenient to be dropped off by a driver as you can’t take a car into Sassi area. Having breakfast in the amazing cave room is so memorable. They also do wine tastings on site which we found really informative and delicious. You won’t be disappointed by your stay here.
Stayed 2 nights in Aug 2022

10/10 Excellent

Maria Luz Delia

Stayed 2 nights in Jul 2022

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Beautiful, comfortable, great location, friendly and helpful staff. Would definitely recommend to friends. I could suggest a valet parking (even paid).
Stayed 1 night in Jun 2022

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We had the most wonderful stay at Palazzotto. The property and the rooms are beautiful and unique, and the service is kind and attentive. We received clear instruction on how to park, and on arrival we were greeted with a complimentary glass of wine. We had the chance to enjoy an aperitivo on their terrace enjoying a beautiful view of Matera - totally recommended! Matera is also a beautiful town with a very interesting history, definitely worth a stop!
Stayed 1 night in Jun 2022

8/10 Good

Hitesh

Stayed 1 night in May 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Matera
Totally amazing. This property is incredible. And go to Dedalo restaurant when you stay here.
Stayed 1 night in Apr 2022

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and beautiful hotel in Italy’s oldest town. Newly remodeled, absolutely gorgeous, right in the center of the sassi. Can’t say enough—5⭐️!!
Stayed 1 night in Mar 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room to experience the Matera life that was. Super hotel, such a special experience.
Stayed 2 nights in Feb 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is so amazing! As is the town. There are not words to describe the uniqueness of it. The complimentary breakfast was beautiful. Giuseppe greeted us sith a delicious glass of wine and was so informative. We can not wait to visit again!
Stayed 1 night in Jan 2022

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around amazing
My stay here was all around fantastic. The hotel is made from the the Neolithic caves. But these aren't your grandmother's caves. These caves have been refitted into beautiful, modern, amazingly-comfortable spaces. Check-in was a breeze. The front desk prepared me for parking considerations the day before I checked in. I easily found off site parking for €25 with a a €10 taxi service to the hotel. I know that's expensive, but it was well worth it. The city is is unbelievable. The hotel location is right in the middle of of the historic section called The Sassi. You do not need a vehicle for a visit to this City. I only stayed one night but I think one could easily spend 3 nights here and still leave things for the next visit. On the morning I checked out the front desk provided me with complimentary coffee while I waited for the taxi.
Stayed 1 night in Jan 2022

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms friendly and helpful staff!! Wonderful place to stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and reception area. All the staff are great. They are extremely helpful and very friendly.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Special Holiday
I’ll Palazzotto was breathtaking! I have stayed in many beautiful places, but this may be the best! It’s style and detail made me feel as though I was walking into a very special world. The staff was so pleasant and helpful. Also, every corner was so clean! I hope to be back someday and stay in room 3!
Stayed 2 nights in Oct 2021

10/10 Excellent

Michael

Stayed 2 nights in Oct 2021

10/10 Excellent

ENRICO P

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice location.
Stayed 1 night in Sep 2021