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Reviews of Riad La Croix Berbère

4 out of 5
Riad La Croix Berbère
8 Derb Fhal Zefriti Laksour, Marrakech

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 63 reviews" "
Rating 8 - Good. 28 out of 63 reviews" "
Rating 6 - Okay. 9 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Stanford Bishop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here only for one night, as there was a problem with the booking. Although I had a booking confirmation for five nights, the hotel had no record and no space. I was able to saty one night, and then I moved to another Riad.

8/10 Good

Eimear

Liked: Cleanliness, staff & service, property conditions & facilities
Realpy friendly and helpful staff and very close to everything. Try request away from ground floor so the noise of the other guests doesn't wake you.
Stayed 2 nights in Mar 2020

10/10 Excellent

Mylène, Montréal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was awesome. They kept our bagages for free a few days while we were traveling in the desert. We sent someone to pick them up and they were extremely cautious about handing them out. They called us, took copies of identification papers before letting the person leave with the baggages. They were very helpful with all kinds of requests we had. The were fabulous.
Stayed 2 nights in Oct 2019
Response from All the team of RIAD LA CROIX BERBERE on 22 Nov 2019
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent riad,great location,amazingly nice hosts
The riad was very nice. It was in a very convenient area to get to everything, you could get to the Jemaa El-Fnaa in a matter of minutes, to the El Bada and Bahia Palais in around 20 minutes and you could walk to Gueliz in about 25 minutes. It was very quiet in the riad. The hosts were the best part of the stay, they were extremely helpful, especially the night host. We went on a few day trips and the host helped to organise these by contacting the travel companies and even walked us to the pick up point to ensure we went the right way. The only negative of the riad was the WiFi was a bit inconsistent and would go in and out of connection on our phones, but otherwise, it was a great stay in Marrakesh. If I was to go back to Marrakesh, I would strongly consider going back to this riad
Stayed 4 nights in Sep 2019
Response from All the team of RIAD LA CROIX BERBERE on 22 Nov 2019
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

Robert, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly hotel with helpful and attentive staff. Nice intimate atmosphere and pretty roof terrace. Good Wifi and nice fresh pancakes, fresh orange juice and pastries for breakfast. Good, well laundered bed linen and towels. Plentiful hot shower. Satellite TV in my room had a broad selection of international news channels. Fantastic location for walking around the Medina and the Souk - enjoy a real taste of Morocco. Thanks to staff for helping find my way around!
Stayed 3 nights in Oct 2018
Response from Riad Croix berbere on 1 Nov 2018
Hello Robert, Thank you for your review. Our staff is always very happy with the customers' satisfaction.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing comfort
This Riad was terrific. Very helpful and knowledgeable staff that took the time and made sure you felt assured of where you were going
Response from riad on 9 May 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yassin and Aachmed were truly awesome and very friendly. Once you learn the navigating ways of the Medina it’s fun and easy. Miss it already
Stayed 5 nights in Apr 2018
Response from RIAD LA CROIX BERBERE on 2 May 2018
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way, all the team of RIAD LA CROIX BERBERE

6/10 Okay

Ellen

Pictures are not of the riad
I stayed here with a friend. I'd booked quite a long time ago, knowing we were only staying one night we had knowingly booked one of the more basic riads. It wasn't until I came to write the review that I noticed the riad shows a pool, which the riad we stayed in did not have. I got to photo 70 and hadn't seen our room yet. From reading reviews it appears they have a sister riad and I believe the photos here are that riad - this is very dishonest. Had I looked at this when I was there I'd have been really disappointed and disgruntled. However I didn't and taking the riad on face value, it was basic, clean and nothing extraordinary compared to others I have stayed in. It is reasonably cheap and the location is go, its right on the edge of the souks. We were setting off early the next day and they did an early breakfast for us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location to explore the city from. The room was very comfortable.
Stayed 3 nights in Oct 2017
Response from ILHAM on 5 Nov 2017
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Aida and Mishka, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of everything.
Lovely Riad with an incredibly nice staff. They gave us a lot of useful information and were very helpful with arranging a day excursion as well as airport ride. Hamza and Mohcine and all the other staff speak multiple languages including French and English. We loved it so much we are planning a (much longer) return trip with excursion into the Sahara.

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice riad close to Jemaa el-Fnaa
Great breakfast, the staff is really friendly and explain everything about Marrakesh

10/10 Excellent

Roberta, bgd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Response from TEAM on 19 Oct 2016
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way, All the team of RIAD LA CROIX BERBERE

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous riad, closely located to the main square. Convenient to access main sites. Great hospitality by staff.

10/10 Excellent

Amber, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely riad close to markets
Fantastic location!!! It was tough to find and no vehicle access, but absolute enjoyment once there. Staff are very friendly. Had dinner on the roof the first night we were there. Very nice and relaxing. Dinner was delicious! Room was clean and A/C worked great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Loved our stay here. Abdul and Hazam were fantastic, always helpful and friendly. We had a great time! It's so close to the market as well it was amazing!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Moroccan advennture
No vehicular transport to front door. 5 minute walk w/ luggage. Magnificent interior lobby. Cool off on rooftop terrace

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Staff
Very nice, comfortable Riad. The best parts were the super helpful and nice hotel staff (which is needed in trying to navigate the medina) and the rooftop.

10/10 Excellent

rhi, reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad
Helpful and friendly staff, great mint tea! Comfortable room, nice and quiet. 2 minute walk to jama el fena and souks. Perfect all round.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location, excellent service. Great value.
Location is 3 mins walking from Jamaa el Fna square and busiest Souks around. Yet, amazingly quite and peaceful day and night. Small Riad, not luxurious but nicely decorated, comfortable, clean and warmly hosted by very friendly staff and owners. Brother Riad Croix Berbere de Luxe offers bigger rooms and a more louxorious setting at higher prices for those who expect to spend more time at the hotel which was not my case.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Sehr freundliches, hilfsbereites und aufmerksames Personal!!!
Stayed 4 nights in Jan 2020
Response from all the team of RIAD LA CROIX BERBERE on 10 Feb 2020
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

8/10 Good

Verified traveller

Liked: Staff & service
l'arrivée au Riad est particulière mais à l'intérieur tout va bien . Le personnel est absolument sympathique , dévoué, à l'écoute , charmant . Manque d'éclairage dans les chambres, que ce soit standard ou chambre supérieure trop sombre . Petit Riad agréable et bien central .
Stayed 4 nights in Oct 2019
Response from Toute l’équipe de RIAD LA CROIX BERBERE. on 24 Nov 2019
Bonjour, Nous espérons que le retour s’est bien passé. Nous tenions à vous renouveler nos remerciements les plus sincères. Ce fut pour nous un réel plaisir de vous recevoir dans notre maison. Nous souhaitons que ce séjour au riad vous ait plu et que vous en gardiez un excellent souvenir. Amicalement,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegen, sehr freundliches Personal
Stayed 2 nights in May 2019
Response from all the team of RIAD LA CROIX BERBERE on 1 Jun 2019
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato ha sido muy bueno. Todo el personal muy atento y agradable
Stayed 4 nights in Apr 2019
Response from equipo de RIAD LA CROIX BERBERE on 11 May 2019
Buenos días, Esperamos que la vuelta haya pasado bien. Deseábamos renovarles nuestras gracias más calurosas. Fue para nosotros un verdadero placer de recibirles en nuestra casa. Deseamos que esta estancia a la Riad lo haya llovido y que guardaran un excelente recuerdo. Cordialmente, todo el equipo de RIAD LA CROIX BERBERE

8/10 Good

Lasse

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Super beliggenhed. God pris.
FORMIDABEL beliggenhed. Lige ved al-Fna. Venlig betjening. Lidt slidt. Små værelser. Rigtig god pris.
Stayed 3 nights in Mar 2019
Response from all the team of RIAD LA CROIX BERB on 21 Mar 2019
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó el encanto del establecimiento, muy cerca de la plaza de jemal. La atención del personal inmejorable. Volvería allí
Stayed 4 nights in Feb 2019
Response from todo el equipo de RIAD LA CROIX BERB on 14 Mar 2019
Buenos días, Esperamos que la vuelta haya pasado bien. Deseábamos renovarles nuestras gracias más calurosas. Fue para nosotros un verdadero placer de recibirles en nuestra casa. Deseamos que esta estancia a la Riad lo haya llovido y que guardaran un excelente recuerdo. Cordialmente,

10/10 Excellent

SYLVIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from issam on 27 Feb 2019
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. best regards, Issam

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from issam on 19 Feb 2019
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

8/10 Good

Francis

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2019
Response from All the team of RIAD LA CROIX BERB on 14 Feb 2019
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Très beau Riad en plein cœur de la Médina. Le personnel de l’établissement est absolument parfait et d’une incroyable gentillesse.
Stayed 3 nights in Dec 2018
Response from toute l’équipe du RIAD on 7 Jan 2019
Nous espérons que le retour s’est bien passé. Nous tenions à vous renouveler nos remerciements les plus sincères. Ce fut pour nous un réel plaisir de vous recevoir dans notre maison. Nous souhaitons que ce séjour au riad vous ait plu et que vous en gardiez un excellent souvenir Amicalement

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top prijs voor een top locatie. Ontbijt is wat minder.
Stayed 7 nights in Dec 2018
Response from All the team of RIAD LA CROIX BERBERE on 18 Dec 2018
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way, All the team of RIAD LA CROIX BERBERE

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018
Response from issam on 17 Nov 2018
Bonjour, Merci pour votre commentaire

8/10 Good

Karin, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr nettes Personal, sehr gute Lage in der Medina
Stayed 6 nights in Sep 2018
Response from RIAD LA CROIX BERBERE on 25 Oct 2018
Bonjour, Nous espérons que le retour s’est bien passé. Nous tenions à vous renouveler nos remerciements les plus sincères. Ce fut pour nous un réel plaisir de vous recevoir dans notre maison. Nous souhaitons que ce séjour au riad vous ait plu et que vous en gardiez un excellent souvenir. Amicalement, toute l’équipe de RIAD LA CROIX BERBERE.

8/10 Good

Naja

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Jun 2018
Response from all the team of RIAD LA CROIX BERBERE on 8 Jul 2018
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2018
Response from RIAD LA CROIX BERBERE on 30 May 2018
MERCI

4/10 Poor

corinne, Nantes

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
beau Riad, mais décevant vu la présentation faite par le site EXPEDIA. Nous avons réservé une chambre pour 3 personnes adultes dite DELUXE. Elle faisait moins de 15 m² ( hors salle de bain). Le 3ième couchage s'est résumé à un rajout d'un lit supplémentaire au bout du lit principal. Impossible de tourner autour du lit et d'ouvrir l'armoire. Chambre bruyante avec le ballon d'eau chaude ( électrique) qui se déclenchait plusieurs fois par nuit. Personnel très accueillant, très agréable, sympathique et toujours très prévenant.
Stayed 2 nights in Mar 2018
Response from riad on 31 Mar 2018
Bonjour, nous vous remercions pour votre avis. la poubelle existe déjà dans la salle de bain en plus vous avez même pas payé le supplément du lit qui est de 20€ par nuit, nous somme désolé mais c'est ce que vous avez réservé. désolé aussi car le ballon électrique dans la salle de bain se déclenche a la nuit du a utilisation de l'eau.

10/10 Excellent

martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from ILHAM on 23 Jan 2018
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way, ILHAM, AHMED and all the team of RIAD LA CROIX BERBERE

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lage und nettes Personal
Schon die Begrüßung mit einem frischen Minztee war sehr herzlich und persönlich. Uns wurde viel Zeit gewidmet und es wurde uns alles erklärt, geholfen oder organisiert.
Stayed 4 nights in Nov 2017
Response from RIAD LA CROIX BERBERE on 28 Nov 2017
Hello, We hope that the return occurred well. We made a point of renewing you our most cordial thanks. It was for us a real pleasure of receiving you in our house. We wish that you like this stay with the riad and that you have an excellent memory of it. In a friendly way,

10/10 Excellent

María Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bekvämt och rent med perfekt läge
The staff, Hamza, Mohasin and Achmed did their utmost to make us feel welcome and helped us with what we needed to make our week's stay as comfortable and interesting as possible. Also a big thank you to the hotel guide and driver for their knowledge and patience with us. When we return to Marrakech we will definitely choose this hotel again.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Très bon accueil. Personnel attentif le riad aurait besoin d'un rafraîchissement.

6/10 Okay

Verified traveller

Liked: Staff & service
sehr hilfbereites und liebevolles personal
Riad ganz in der Nähe des Platzes Jamee Efna. Schöners Innenhof, Zimmer korrekt, allerdings für 3 Personen ist die 2-Zimmer luxux eindeutig zu klein. Personal äusserst freundlich und hilfsbereit.

6/10 Okay

Verified traveller

Liked: Staff & service
Ruhiges Riad in Fußweite zum Jamaal al Fna
4 Tage Stadturlaub, 2 Personen,erster Aufenthalt in Marrakesch, leider schlechtes Wettter

6/10 Okay

sabrina

Liked: Staff & service
Disliked: Property conditions & facilities
la mia prima esperienza in un Riad
Riad in posizione eccellente a due passi dalla piazza principale e semplice da ritrovare ...personale ed accoglienza splendida condizioni dell'hotel deludenti pulizia normale .....

8/10 Good

esperanza, santander, españa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.

8/10 Good

Luigi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Jesi y Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está muy cerca de la plaza jemaa el fna!!!!!!
Estancia muy agradable, el personal súper atento, y el riad muy chulo.....un oasis de paz en el bullicio de Marrakech !!!!!

10/10 Excellent

Monique, Eindhoven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
goed hotel en dicht bij het plein Djemaa El Fna
Leuke Riad, aardige mensen. ze helpen je met alles. Er is altijd bewaking. Ontbijt is erg lekker. we waren daar 8 dagen. kregen wel 1 ding elke dag anders. maar als je meer wilde, was dit geen probleem. Ook als je de thee zonder suiker wilde hebben, is dit ook geen probleem of iets anders extra's.

8/10 Good

Uwe, Ruhrgebiet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schönes Stadthaus und sehr zentral gelegen
Haus liegt in der Altstadt von Marrakesch. Ist gut zu erreichen und von dort sind die meisten Sehenswürdigkeiten zu Fuß zu besichtigen. Nettes Team das freundlich und aufmerksam dafür sorgt das der Aufenthalt schön ist. Zimmer liegen im Erdgeschoss, 1. Obergeschoss und 1 Zimmer auf dem Dach. Typisches Riad Haus mit Hof in der Mitte und den Zimmern herum angeordnet. Dachterrasse ist sehr schön angelegt mit teilweiser Überdachung. Mir hat es gut gefallen und ich würde wiederkommen. Personal geht auf Wünsche ein und organisiert entsprechend.