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Reviews of Red Hotel Marrakech

4 out of 5
Red Hotel Marrakech
Avenue Hassan II, (in front of the Train Station), Marrakech

Reviews

8.2

Very good

Rating 10 - Excellent. 239 out of 596 reviews" "
Rating 8 - Good. 220 out of 596 reviews" "
Rating 6 - Okay. 73 out of 596 reviews" "
Rating 4 - Poor. 37 out of 596 reviews" "
Rating 2 - Terrible. 27 out of 596 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Babatunde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Darshana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except vegetarian food.
Stayed 7 nights in Mar 2024

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility, great location, helpful staff, arranging very good tour for us
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Red Hotel
Have used this hotel a couple of times now, service always great. Rooms are generous size and clean. Nice breakfast options available.
Stayed 1 night in Jan 2024

10/10 Excellent

Murad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Zamire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideal. Central to city centre and access to all areas of the city. Great staff, rooms always cleaned and an awesome breakfast. I would say the safe in the room is not stuck to the wall or the wardrobe so not very safe in that respect, but overall 10 out of 10 for me.
Stayed 4 nights in Dec 2023

10/10 Excellent

Rizwanullah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Hotel in Marrakesh
Best service Top quality food Helpful staff
Stayed 1 night in Dec 2023

10/10 Excellent

Sheridan

Stayed 2 nights in Nov 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2023

2/10 Terrible

HICHAM

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible reception
Stayed 1 night in Nov 2023

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great renovation!!
The hotel’s renovation is wonderful! Staff were friendly and helpful. Only one Robles was air conditioning did not work well so room was hot. Otherwise we would recommend it and will stay here again!!
Stayed 2 nights in Sep 2023

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool
Stayed 4 nights in Jul 2023

10/10 Excellent

Bailey

Stayed 1 night in Jul 2023

6/10 Okay

nasreen

Travelled with family
Liked: Property conditions & facilities, room comfort
Mid range. Location handy to city
The hotel shares reception, pool and restaurant with Opera Plaza. The breakfast has a good variety but seating was dirty on quite a few areas. The pool restaurant staff are obnoxious and object to you sitting in some of the areas u less you order food, which is overpriced. There are a lot of reasonable restaurants near by but the hotel does not allow you to bring any food or drinks into the building. The gym is bare minimum. Work going on so a lot of noise, we were told we’d be offered another room the following day, but never saw manager again. They charge you 500md per day for a deposit which they don’t tell you about when you book! Pictures look nicer than it actually is. Mid range 35min walk to Jama ElFina and 15 to shopping centre
Stayed 4 nights in Jun 2023

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Kailee

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly nightshift staff, I am a night owl and was mainly up at this time. Breakfast was amazing everyday.

6/10 Okay

Sara

Travelled with partner
Liked: Staff & service
The room was OK. The hallway looked dirty and you have to enter through the Opera Hotel. The room was alright but the bed was as hard as a rock, TV was snowy and the Wifi was spotty at best. It wasn't the worst place we've stayed but it was definitely overpriced for what it was.
Stayed 1 night in May 2023

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service
Unfortunately the busy road made sleep difficult, fortunately we had ear plugs , the wi-fi was intermittent in our room . The majority of the staff were very good
Stayed 4 nights in May 2023

10/10 Excellent

Paul Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay
Stayed 1 night in Apr 2023

4/10 Poor

Kristina

Disliked: Amenities, property conditions & facilities
The lobby for the red hotel is closed, so you check in through the adjoining hotel. As such, I felt isolated and uncomfortable in the unserved area of the hotel. The hotel is outdated and loud from street noises. There are no dining options in the surrounding area. The hotel offered an absolutely amazing appearing and smelling buffet for Muslims breaking the Ramadan fast, but a pedestrian and small buffet for other travelers. I also could not check in before 3 pm despite it being obvious that the hotel was far from full. Would not recommend
Stayed 1 night in Apr 2023

6/10 Okay

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit confusing to find but finding my room was even more confusing especially after travelling a long way and being tired. I even used the wrong lift, not knowing it was for staff. Could do with more signs to make it easier, same with breakfast. There was an issue with my shower also but was in a rush checking out so didn’t mention it. Staff were great though!
Stayed 1 night in Apr 2023

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel across street from train- only street side rooms but can be in side street vs front which is much noisier- is part of opera hotel and you have to emter thru that entrance- best AC we had in Morrocco- good but crowded bfast
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Simon

Stayed 1 night in Mar 2023

10/10 Excellent

Simon

Stayed 2 nights in Mar 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Overall, I very much enjoyed my stay at the red hotel. Staff were accommodating and welcoming. The room was comfortable. The breakfast was terrific, genuinely, it will set you up for most of the day. It's even convinced me to have omelettes nearly every day for breakfast now back home. The only real downside was the pool area blocked off as it was under significant renovation. This was not advertised in advance, which I understand why not, but I do think it's a bit cheeky to not make this known when people are booking and looking for hotels. Also, the shower was a complete mystery as the shower floor quickly flooded making it impossible to enjoy the shower for more than 30 seconds at a time. It was a very convenient location, with taxis always passing by and accessible and the nearby downtown very walkable this time of year. Just be careful to not overpay for transport. I would recommend however for most circumstances.

8/10 Good

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool was under construction
Stayed 1 night in Mar 2023

6/10 Okay

David

Travelled with partner
Liked: Staff & service
The breakfast was very good
Stayed 4 nights in Mar 2023

8/10 Good

Phuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, handy if you are planning to travel around Morocco as the train station is directly opposite. Supermarket and restaurants nearby. Walk to the main square is about 45mins or 10mins by taxi. Hotel is quite basic but clean, rooms are spacious. Facilities are shared with sister hotel Opera Plaza hotel which is a much nicer hotel. Breakfast is decent with several options.
Stayed 4 nights in Feb 2023

8/10 Good

Ragavan

Travelled with family
Liked: Cleanliness, staff & service
Good location, good price
Hotel is in a great location opposite Marrakech train station and rooms was clean and of reasonable size. Oddly had to use the adjoining hotel entrance but reception staff kindly printed off our boarding passes for us and breakfast was great.
Stayed 1 night in Feb 2023

2/10 Terrible

Mohammed, Brooklyn

Stayed 1 night in Feb 2023

8/10 Good

Jeffrey, Woodside

Liked: Cleanliness, amenities, property conditions & facilities
The hotel restaurant has limited choices yet delicious food. Hotel is undergoing renovation while I was there, but place is clean and presentable.
Stayed 4 nights in Feb 2023

10/10 Excellent

Mohamed

Stayed 2 nights in Jan 2023

8/10 Good

Selma

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The site promises a swimming pool but this is under construction (jan 2023). We did get a room last minute for a highly reduced rate, but the pool was still promised on the site here. Red hotel has windows on the outside to the road. Opera hotel has more expensive rooms with balconies with view on the pool. But it’s the same hotel, weirdly enough. So you get some of the luxury of the more expensive hotel, such as an amazing breakfast buffet, all staff wearing suits. But the Room are more like a 3 star or less. It looks ok and was clean, but an unpleasant smell. Matras and pillows are very hard. Quite a lot of Noise from the street, even with the double window closed. Depending on the prize they ask this may be a good deal if you need to be close to the train station and supratours long distance busses. Also close to the airport. You will be in the modern part of town, plenty of restaurants within 15 min walk and modern western clothing shops. The old center with the markets is a 45 minute walk or a short taxi ride.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year Stay 22/23
Background: stayed 3 nights over new year 22/23 with the family. Hotel is twinned with The Opera Plaza Hotel, but we stayed in the Red Hotel Section. The Good: friendly staff, clean rooms, good service and housekeeping, wonderful buffet breakfast with scrambled eggs, Morocco’s style pancakes and bread made on demand, pool area is fabulous and you could easily spend hours there. Location was good with most tourist attractions a 5 to 10 min cab ride away. The venue has a bowling alley and a restaurant with international football shown every day, it is not rowdy and is a nice atmosphere to watch a match. Close to Menara Mall and some western fast food places. The not so good: the red hotel is a bit dated, carpets in common areas are a bit frayed and the room stayed in was very basic with uncomfortable pillows and facing the street was noisy. Overall: this is an upper 3 star / lower 4 star hotel. I would rate 7 out of 10. I think most people would be happy with a short stay at this hotel for a reasonable price.
Stayed 3 nights in Dec 2022

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! Great Food! No AC in winter months.

6/10 Okay

masood

Travelled with family
Not a great experience
Unfortunately it was not a pleasant end as on check out they told is that one Bath towel missing and we have to pay 500 dirham for missing towel, we told them on our first day we saw 3 bath towels but after that their housekeeping team kept only two towels but they didn't believe us and asked us to pay 500 dirham. I refused to pay as that was not our fault.Although I offered to check our luggage. They wasted our 40 minutes and due to this we were late the airport. Their toilet flushing system was terrible as well. Breakfast was lovely.
Stayed 6 nights in Dec 2022

6/10 Okay

Cindy

Its in need of updating but okay for a one night stay. Close to supratours and the train station thats right across the road. Convenient for that.. 2 min walk and tour off on your next adventure
Stayed 1 night in Sep 2022

10/10 Excellent

Bloria

Stayed 1 night in Jun 2022

8/10 Good

Mohammed

Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall a good hotel and found out that they share their property with Opera Plaza hotel next door where we needed to check in. Was not really guided to the room so we had to fine our room as we ended up in Operas end of the hotel and not the red hotel part. Breakfast was good.
Stayed 4 nights in Jun 2022

2/10 Terrible

eiman, davis

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Someone at the Reception at the check in were not friendly at all. And rude
Stayed 2 nights in Jun 2022

8/10 Good

Atif

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2022

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V good hotel for every thing
Stayed 2 nights in Mar 2022

8/10 Good

Suleman

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good 👍
Stayed 3 nights in Feb 2022

10/10 Excellent

Maher

Stayed 1 night in Dec 2021

10/10 Excellent

Abdessmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Saadia

Stayed 1 night in Oct 2021

2/10 Terrible

Johny

Worst Ever
Terrible. - booked 3 weeks ago but put in wrong day - emailed Rex immediately and also Hotels.com to change - brief exchange of emails and then nothing Emailed about 4 / 5 times and got no reply apart from welcoming me on the first email Will not use Red or Hotels.com again Booked another hotel through another provider
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Amenities
The room wasn’t that big but it was ok
Stayed 1 night in Aug 2021