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Reviews of Quality Inn

2.5 out of 5
Quality Inn
1275 US Highway 41 West, Marquette, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1001 reviews" "
Rating 8 - Good. 351 out of 1001 reviews" "
Rating 6 - Okay. 91 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lee on 4 May 2024
Hi Kelly, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 29 Apr 2024
Thank you for your review!

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, temp was easy to regulate. Nice towels, very clean. Wonderful breakfast.
Stayed 1 night in Apr 2024
Response from Lee on 23 Apr 2024
Hi Phyllis, thank you for taking the time to leave us a review. We hope to see you again soon!

8/10 Good

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Apr 2024
Response from Lee on 21 Apr 2024
Hi Ava, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Leasia

Travelled with family
Liked: Staff & service, property conditions & facilities
I enjoyed the staff😁
Stayed 1 night in Apr 2024
Response from JEREMY on 13 Apr 2024
Hi Leasia, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here many times and enjoy it each time! Rooms are clean, pool is always kept up and the breakfast is phenomenal
Stayed 2 nights in Apr 2024
Response from JEREMY on 8 Apr 2024
Hi Mike, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Laura

Liked: Amenities
Friendly staff, water, tea and coffee are available all day. I would stay again. Easy check-in.
Stayed 2 nights in Apr 2024
Response from JEREMY on 8 Apr 2024
Hi Laura, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from JEREMY on 8 Apr 2024
Hi Agnes, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

jon

Travelled with pets, Travelled with partner
Easy and convenient
Stayed 1 night in Apr 2024
Response from JEREMY on 6 Apr 2024
Hi Jon, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Had a nice breakfast. Workers were very friendly.
Stayed 1 night in Mar 2024
Response from JEREMY on 31 Mar 2024
Hi Debra, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe
Stayed 2 nights in Mar 2024
Response from ed on 26 Mar 2024
Thank you for staying with us & the awesome review, we hope that you stay with us again soon

10/10 Excellent

Anna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay if you have a medical appointment. Very convenient and affordable.
Stayed 1 night in Mar 2024
Response from ed on 26 Mar 2024
Thank you for your patronage, we look forward to your next stay

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are always kind and friendly. Very good breakfast options. We were disappointed that the hot tub didn’t work well and then the pool area was closed for repairs.
Stayed 2 nights in Mar 2024
Response from ed on 26 Mar 2024
unfortunately we can't predict when things break down but thank you for your understanding, everything is working now & hope to see you again soon

10/10 Excellent

Mary

The staff was courteous and friendly.
Stayed 2 nights in Mar 2024
Response from ed on 19 Mar 2024
Thank for staying with us & the great feedback we do appreciate it, have a great rest of your year

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the price to property is extreme value!!!
Stayed 2 nights in Mar 2024
Response from Lee on 16 Mar 2024
Hi Kevin, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Beds super comfy, clean, breakfast was yummy…no complaints. Recommend staying here!
Stayed 1 night in Feb 2024
Response from JEREMY on 3 Mar 2024
Hi Felicia, thank you for staying with us! We hope you enjoyed your visit and we look forward to seeing you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from JEREMY on 9 Feb 2024
Hi Robert, thank you for staying with us! We hope you enjoyed your visit and we look forward to seeing you again.

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom was in the hospital in Marquette and this hotel was in perfect proximity. The room was clean, and the staff were fabulous.
Stayed 3 nights in Jan 2024
Response from JEREMY on 3 Feb 2024
Hi Laura, thank you for staying with us! We hope you enjoyed your visit and we look forward to seeing you again.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Wonderful stay. Clean room, very quiet and wonderful staff. Only disappointment was that the pool closed at 10, and we got in late so we weren't able to use the hot tub.
Stayed 1 night in Feb 2024
Response from JEREMY on 3 Feb 2024
Hi Joel, thank you for staying with us! We hope you enjoyed your visit and we look forward to seeing you again.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
very nice staff, clean and good breakfast at 5:30
Stayed 1 night in Jan 2024
Response from JEREMY on 3 Feb 2024
Hi Robert, thank you for staying with us! We hope you enjoyed your visit and we look forward to seeing you again.

4/10 Poor

Erin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Better Choices for the same price
The pool was freezing and dirty, the hot tub was closed without warning (we literally pick hotels that have hot tubs due to medical conditions). The room needed to be vaccumed and dusted and the towels were cheap. When walking into the room it smelled moldy but only by the door.
Stayed 1 night in Jan 2024
Response from JEREMY on 3 Feb 2024
Hi Erin, Sorry to hear that we hope that you will give us another chance in the future, and we hope that you will stay with us again.

10/10 Excellent

Michael, Caistor Centre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 3 nights in Jan 2024
Response from Angela on 29 Jan 2024
Thank you for choosing to stay with us, Michael! We appreciate you taking the time to leave a review and we hope to see you again.

8/10 Good

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, very friendly front desk staff. Breakfast was delicious with scrambled eggs, sausage and waffles in addition to the usual continental fare. The only negative is that the pool was quite cold and the hot tub was out of service during our stay.
Stayed 1 night in Jan 2024
Response from JEREMY on 28 Jan 2024
Hi Brooke, thank you for staying with us! We hope you enjoyed your visit and we look forward to seeing you again.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and very good breakfast. Friendly staff
Stayed 1 night in Jan 2024
Response from ed on 23 Jan 2024
Thank you for the excellent review, we look forward to your next stay with us

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ed on 23 Jan 2024
thank you for the feed back, we hope to see you again soon

2/10 Terrible

Kyle

Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from ed on 23 Jan 2024
Sorry to hear that you did not have a good eperience here we hope that you will give us another chance in the future, or you let us know what was wrong so we can focus on fixing those issues

6/10 Okay

Deana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bottom of the pool was dirty & the hot tub was really cold. So disappointing!
Stayed 1 night in Jan 2024
Response from ed on 20 Jan 2024
sorry to hear that we hope that you will stay with us again

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from ed on 21 Jan 2024
thank you for staying with us have a great year

10/10 Excellent

Yong Sun

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jan 2024
Response from ed on 21 Jan 2024
thank you for the great post

8/10 Good

Tyler

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Hot tub was down, pool was cold
Stayed 1 night in Jan 2024
Response from Angela on 16 Jan 2024
Tyler, thank you for taking the time to leave a review. We will look into this as the pool and hot tub had no reports of being down. Thank you again.

8/10 Good

Stan

Travelled with partner
Clean, comfortable and close to town.
Stayed 2 nights in Dec 2023
Response from Angela on 9 Jan 2024
Thank you for staying with us! We appreciate the review, and we hope to see you again!

10/10 Excellent

Dondi

Travelled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from Angela on 9 Jan 2024
Thank you for staying with us, we hope to see you again!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Angela on 9 Jan 2024
Thank you for taking the time to leave a review, we hope to see you again!

10/10 Excellent

matthew

Travelled with family
Great place to kick back after a day of riding
Stayed 2 nights in Jan 2024
Response from Angela on 9 Jan 2024
Thank you for staying with us, Matthew! We hope to see you again soon!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, the room was very clean and up to date. The breakfast was good- sausage, eggs, muffins, waffles, yogurt, etc and the coffee was good! All for a very reasonable price.
Stayed 2 nights in Dec 2023
Response from Angela on 5 Jan 2024
Thank you for staying with us Julie! We are happy that you had a good guest experience and we hope to see you again.

10/10 Excellent

Tom

Stayed 1 night in Dec 2023
Response from ed on 21 Jan 2024
thank you for staying & the great review have a great year

2/10 Terrible

Ryan

Stayed 1 night in Dec 2023
Response from Angela on 27 Dec 2023
Sorry we missed you, hope to see you next time you are in the area.

6/10 Okay

Margherita

Travelled with family
Liked: Staff & service, property conditions & facilities
I left something in my room at checkout and the front desk clerk was so nice to reach out to us on our cell phone.
Stayed 1 night in Dec 2023
Response from Jeremy on 22 Dec 2023
Hi Margherita, Thank you for taking the time to leave us the review. We hope to see you again soon!

6/10 Okay

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Angela on 19 Dec 2023
Thank you for staying with us!

8/10 Good

Nathan

Liked: Cleanliness, property conditions & facilities
Cheap, clean enough and nice breakfast.
Response from JEREMY on 9 Feb 2024
Thank you for choosing to stay with us, Nathan! We appreciate you taking the time to leave a review and we hope to see you again.

10/10 Excellent

Terilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly and helpful. Very good breakfast selection and cleanliness.
Stayed 1 night in Dec 2023
Response from Angela on 8 Dec 2023
Terilyn, thank you for staying with us! We hope you had a good stay we we look forward to seeing you next time!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family friendly stay
In town for funeral, last minute reservation. Everything clean and well kept, comfortable beds. Great breakfast, will definitely stay again next time we’re in town. Very close to grocery store with a drive thru coffee shop.
Stayed 2 nights in Dec 2023
Response from Angela on 8 Dec 2023
Thank you for choosing to stay with us. Our condolences for the situation that brought you here. We hope to see you again!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff!
Stayed 3 nights in Nov 2023
Response from Angela on 5 Dec 2023
Michael, thank you for staying with us! We hope you enjoyed your visit and we look forward to seeing you again.

10/10 Excellent

Theresa

Stayed 1 night in Nov 2023
Response from Angela on 19 Dec 2023
Thank you for staying with us! We hope to see you again!

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities
This hotel was very nice for the price point, very clean, friendly staff, great water pressure and plenty of hot water. Perfect for a good night sleep on a travel stop over for the night, and a great shower in the morning to set you up for another day of driving, coffee was not bad either. Very good value for your money.
Stayed 1 night in Nov 2023
Response from JEREMY on 22 Nov 2023
Shawn, Thank you for taking the time to leave a review! We appreciate you staying with us and hope to see you again!

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from JEREMY on 22 Nov 2023
Mark, Thank you for taking the time to leave a review! We appreciate you staying with us and hope to see you again!

10/10 Excellent

Barbara

Travelled with pets
Liked: Amenities, property conditions & facilities
Good price & even better staff & facility.
Stayed 2 nights in Nov 2023
Response from Lee on 14 Nov 2023
Hi Barbara, Thank you for taking the time to leave us the review. We hope to see you again soon!

8/10 Good

Jennifer

Stayed 1 night in Nov 2023
Response from Angela on 1 Dec 2023
Thank you for staying with us! We hope to see you again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from JEREMY on 11 Nov 2023
Hi Jennifer, thank you for taking the time to complete a review! We appreciate you staying with us and we hope to see you again!

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Angela on 10 Nov 2023
Kasey, thank you for taking the time to complete a review! We appreciate you staying with us and we hope to see you again soon!