Superior Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Reviews of Mareeba Motor Inn

2.5 out of 5
Mareeba Motor Inn
163 Martin Avenue, Mareeba, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 86 reviews" "
Rating 8 - Good. 28 out of 86 reviews" "
Rating 6 - Okay. 6 out of 86 reviews" "
Rating 4 - Poor. 4 out of 86 reviews" "
Rating 2 - Terrible. 0 out of 86 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

carin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly owners, Clean comfortable rooms. Room service was a welcome feature.
Stayed 3 nights in May 2024
Response from Clint and Jo Mann on 13 May 2024
Hi Carin, Thank you for your review we appreciate you it. Glad to hear you enjoyed your stay and we look forward to seeing you again next time. Safe Travels,

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service and convenient. The only issue I found was the single beds were not as comfortable as the Queen.
Stayed 1 night in May 2024
Response from Clint and Jo Mann on 6 May 2024
Thank you for your review. Glad to hear you enjoyed your stay. We look forward to seeing you again sometime. :)

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Feb 2024
Response from Clint and Jo Mann on 2 Mar 2024
Hi Jeffery, thank you for your review. We are so glad you enjoyed your stay with us and look forward to seeing you again. Safe Travels! Kindest of regards,

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing that let this place down was phone reception/internet was terrible.
Stayed 1 night in Feb 2024
Response from Jo Mann on 14 Feb 2024
Hi Angela, Thank you for letting us know. I will have someone look into it and have it sorted.

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern furnishings, bed super comfy.
Stayed 1 night in Jan 2024
Response from Jo Mann on 14 Feb 2024
Hi Stacey, Thank you for your review. We appreciate your business.

8/10 Good

Chandrasekar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice place to stay if visiting that area of QLD. Good location & clean place.
Stayed 3 nights in Dec 2023
Response from Jo Mann on 14 Feb 2024
Hi Chandrasekar, Glad to hear you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jo Mann on 14 Feb 2024
Hi Jennifer,Thank you for your review. We appreciated it. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice peaceful, very clean and cosy.
Stayed 1 night in Nov 2023
Response from Jo Mann on 29 Nov 2023
Hi Charlene, thank you for taking the time to review us. It is truly appreciated. We look forward to seeing you again some time in the future. Kindest of regards

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Jo Mann on 29 Nov 2023
Hi Denise, thank you for taking the time to review our little motel. We look forward to seeing you again sometime. Kindest of regards

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Joanne Mann on 2 Nov 2023
Hi Margaret, Thank you for leaving a review. We hope you enjoyed your stay and look forward to seeing you again.Kindest of regards,

10/10 Excellent

Josh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family feel, with lovely dining
Stayed 1 night in Oct 2023
Response from The Mareeba Motor Inn team on 4 Oct 2023
Thank you JoshWe are glad you enjoyed your stay with us and look forward to welcoming you back again sometime.

10/10 Excellent

Benzy

Stayed 1 night in Aug 2023
Response from Joanne & Clint on 1 Oct 2023
Hi,Thank you for your review. Hope you enjoyed your stay and we look forward to welcoming you back. :)Kind regards,

6/10 Okay

Dorothy

Travelled with partner
No discount given for 6 nights stay bed linen was not changed during our stay. Towels were not changed for 3 days. Floor was not cleaned at all. Rubbish bins were not emptied Saturday or Sunday.
Stayed 6 nights in Aug 2023
Response from Jan & Sally and the Mareeba Team on 24 Aug 2023
Thank you for comment ,If you would have booked direct, we would be able to apply a discount ,You booked thu Wotif where we pay 17% for them to take booking BOOK DIRECT AND DISCOUNT CAN BE APPLIED.As per room information folder , bed lined get changed on day 7 unless guest direct us to do prior .Again in information Folder there is NO house keeping on week-end,unled guest inform us .We are always walking around property and available at any time to what ever need to be done to give satisfaction to our guest ,Just AskI am very sorry for the shortcomings and hope you enjoyed the you stay

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was handy to town. Very quiet. Parking was next to the unit.
Stayed 3 nights in Aug 2023
Response from Joanne & Clint on 12 Sept 2023
Hi, Thank you for your review. We appreciate it very much. We look forward to seeing you again sometime. :)Kind regards

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was out of town, and set back off the highway.
Stayed 1 night in Aug 2023
Response from Jan & Sally on 20 Aug 2023
Thank you very much for you review, yes 4 km out of town so only noise you hear is the Birds, Possums fighting.

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Wow a great place to stay. The staff were very friendly and helpful. The meals in the restaurant were excellent and the staff were very entertaining. Thank you for enjoyable stay. Would stay again.❤️
Stayed 3 nights in Aug 2023
Response from Jan & Sally on 19 Aug 2023
Thank for reviewing us , Glad you enjoyed the entertainment :-) hope you still enjoying your bike ride towards the sun

8/10 Good

Stewart

Stayed 1 night in Aug 2023
Response from Jan&Sally on 18 Aug 2023
Thank you very much glad you had a nice stay

8/10 Good

LEAH

Liked: Cleanliness, staff & service
Response from Jo Mann on 9 Aug 2023
Hi Leah, Thank you for taking the time to review our Motel. We hope you enjoyed your stay and look forward to seeing you again in the future.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry clean and quiet. Owners very helpful and friendly.
Response from Jo Mann on 9 Aug 2023
Hi Margaret, Thank you for leaving a review, it's is greatly appreciated. Hope you enjoyed your stay, and we look forward to seeing you again sometime. :)

8/10 Good

Matt

Stayed 1 night in Jul 2023
Response from Jan & Sally and the Mareeba Team on 23 Aug 2023
Thank you very much

10/10 Excellent

Tracy

Stayed 1 night in Jul 2023
Response from Jo Mann on 9 Aug 2023
Hi Tracy,Thank you so very much for taking the time to review our Motel. It is greatly appreciated and we look forward to seeing you again.

6/10 Okay

Lesley

Travelled with partner
Liked: Cleanliness
Needs updating furnishings outdated
Stayed 1 night in Jul 2023
Response from Jan & Sally and the Mareeba Team on 16 Jul 2023
thank you for your time writing a review. We are currently in an update face room 1-7 is recently updated (5 month ago)the issue is trade people to attend to the rest of the properties room

10/10 Excellent

Saurubh

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely helpful and kind
Stayed 1 night in Jul 2023
Response from Jan & Sally and the Mareeba Team on 7 Jul 2023
Thank you very much ,much appreciated and glad you enjoyed your stay here

8/10 Good

Peter

Stayed 1 night in Jun 2023
Response from Jan & Sally and the Mareeba Team on 14 Jun 2023
Thank you for taken time out to write a review

6/10 Okay

Dana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pretty big $$$ for such outdated rooms with limited facilities in room. Carpet while clean looked dirty and at least 40 years old. Everything was just very shabby. Even though a microwave, fridge and tea making facilities supplied, there was no cutlery or crockery for meals etc.
Stayed 2 nights in May 2023
Response from Jan & Sally and the Mareeba Team on 2 Jun 2023
Thank for taken time out to talk about your experience .At this stage we have upgrade room 1-7 everything new ,it's not an easy process as room need to be closed for weeks and we are very busy ,I know its not going to do you any good but Just let you know we are doing something about it .Cutlery , we used to put 2 sets in each room but every morning they had gone walkabout but if you have asked we would have provided you with a set .Price ,I don't think we are cheaper or dearer than any other Motel in north Queensland with same facilities .Again, I apologise if we where not up to your expectation ,we do aim high to please our guest

4/10 Poor

Mike

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location. Check in experience was frustrating and time consuming. Person in room next door was drink and talking until 2am.
Stayed 1 night in May 2023
Response from Jan Mareeba Motor inn on 29 May 2023
Thank you, for take time to write a review, even its not a review we like to see, its important that our guest write as it is .We apologise for check in experience and we will have a look at our procedure .Room talking and drinking some people just don't have any consideration for others .Please accept our apology ,still hope you will make Mareeba Motor In your preferred stay when in the area

8/10 Good

Pam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night but were given a warm welcome upon arrival and had a beautiful meal
Stayed 1 night in May 2023
Response from Lee on 21 May 2023
Hi Pam, thank you for your wonderful review. We look forward to assisting you next time you are in Mareeba. Kind regards, The Team @ Mareeba Motor Inn

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and comfortable rooms, great friendly staf
Stayed 6 nights in May 2023
Response from Lee on 15 May 2023
Hi Martin, thank you for your wonderful review, and we look forward to assisting you next time you are in town. Kind regards, The Team @ Mareeba Motor Inn

4/10 Poor

antonino

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom toilet very loose, fridge freezer frozen to state that you could not put anything in, leaking through fridge, spoiling our goods. big step to enter inside from car park, almost fell over myself twice. for price asked, not worth it. overall feel ripped off. will not stay again.
Stayed 2 nights in Apr 2023
Response from Lee on 1 May 2023
Hi Antonino, thank you for your review and comments. I am sorry your expectations during your stay were not met. We have organise our maintenance man to attend to the issue with the toilet as it is less than a month since the room was fully renovated. Yes apologies again for the frosted up freezer - when we were made aware of this issue we did change over the fridge on the next day or your stay. I am surprised you felt "ripped off" as you extended your original stay by a further night. Regards The Team @ Mareeba Motor Inn

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff Lovely clean room & comfy bed
Stayed 1 night in Apr 2023
Response from Lee on 5 Apr 2023
Thank you for your amazing review Holly, we look forward to assisting you next time you are in Mareeba. Regards, The Team @ Mareeba Motor Inn

10/10 Excellent

vincent

Stayed 1 night in Mar 2023
Response from Lee on 10 Apr 2023
Thank you Vincent for your wonderful review and we look forward to assisting you next time you are in Mareeba. Kind regards, The Team @ Mareeba Motor Inn

8/10 Good

Peter

Disliked: Staff & service
Stayed 1 night in Mar 2023
Response from Lee on 20 Mar 2023
Hi Peter, thank you for your wonderful review. We look forward to assisting you next time you are in Mareeba. Kind regards, The Team @ Mareeba Motor Inn

10/10 Excellent

Jim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Brilliant stay. Thank you
Stayed 1 night in Jan 2023
Response from Lisa on 4 Feb 2023
Thank you Jim. See you on your next visit.

10/10 Excellent

Brendan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Response from Lisa on 4 Feb 2023
Hi Brendan thanks for your feedback. Look forward to seeing you next time you are in Mareeba.

8/10 Good

Jeffrey

Stayed 2 nights in Dec 2022
Response from Lisa on 4 Feb 2023
Hi JeffreyThanks for choosing Mareeba Motor Inn for your stay. Perhaps next time you will be lucky to check into one of our freshly renovated rooms:)

8/10 Good

Mundi

Travelled with partner
Liked: Staff & service, amenities
Always good to stay here, nice setting, clean & comfortable. Ants a bit of a problem.
Stayed 2 nights in Oct 2022
Response from Kylie on 17 Oct 2022
We are glad to hear you enjoyed your stay with us again. Now that the weather is warming up, the ants have appeared. We are doing our best to eradicate them as soon as possible.See you next time you are in the Tablelands.Kylie Manager

8/10 Good

Glen

Stayed 1 night in Oct 2022

10/10 Excellent

David

Stayed 1 night in Oct 2022

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good bed in a budget motel. The room was noisy but from the guests, not the motel’s facilities. We booked in a peak holiday period and everything was busy. I would recommend as a transit stay.
Stayed 1 night in Sep 2022
Response from Kylie on 17 Oct 2022
Hi Peter, we are glad to hear your stay was enjoyable. Thank you for choosing Mareeba Motor Inn for your stay and hopefully we'll see you again next time you're in the Tablelands.KylieManager

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The units were spacious and had all of the necessary appliances to cook our own food if we wanted to.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Nice and quiet great location
Stayed 1 night in Aug 2022
Response from Kylie on 11 Aug 2022
Thank you for your feedback. We are glad to hear you had a pleasant stay with us. Kylie Manager

10/10 Excellent

Andy

Stayed 1 night in Jul 2022
Response from Kylie on 26 Jul 2022
Thank You Andy, Glad you had a great stay with us. Kylie Manager

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely wonderful! Very helpful and happy. Room was clean, safe and accessible to all our needs.
Stayed 3 nights in Jul 2022
Response from Kylie on 25 Jul 2022
Thank you Natasha, we're glad to hear you enjoyed your stay with us. Looking forward to seeing you again next time you're in the Tablelands. Kylie Manager

10/10 Excellent

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Friendly reception, quiet location slightly away from the main highway. Could not get some of the bedside lights to work :(
Stayed 1 night in Jul 2022
Response from Kylie on 26 Jul 2022
Thank you Kevin, glad to hear you had a great stay. We are working on getting the lighting fixed but are having some trouble sourcing the correct light fitting to suit. Thank you for pointing out this problem, so that we are able to fix in a timely manor. Kylie Manager

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but served it’s purpose. Management was very pleasant!
Stayed 1 night in Jul 2022
Response from Kylie on 26 Jul 2022
Thank you James, glad to hear you had a great stay with us. Kylie Manager

10/10 Excellent

Damien, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, Lovely Stay
Stayed 2 nights in Jul 2022
Response from Kylie on 26 Jul 2022
Thank you Damien, glad to hear you had a great stay. Kylie Manager

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Maybe ensure theres more than one cup in the room.
Stayed 1 night in Jul 2022
Response from Kylie on 26 Jul 2022
Thanks Donna, glad to hear you had a great stay. My apologies for the lack of cups in your room, we would have been more than happy to supply more if we had known. Kylie Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Kylie on 6 Jul 2022
Thank you Robert, glad to hear you had an enjoyable stay with us. See you next time you're in the area. Kylie Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very roomy cabin. Comfortable bed. BIG FRIDGE. All the facilities I needed.
Stayed 1 night in Jun 2022
Response from Kylie on 6 Jul 2022
Thank you Julie, glad to hear you enjoyed your stay with us. See you next time you're in the Tablelands. Kylie Manager

10/10 Excellent

Peter

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Room was clean and tidy. Plenty of room. Couldn’t fault anything. Would return and would recommend.
Stayed 1 night in Jun 2022
Response from Kylie on 6 Jul 2022
Thank you Peter, glad to hear you had an enjoyable stay with us. See you next time you're in the Tablelands. Kylie Manager