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Reviews of Hotel Terminus

3 out of 5
Hotel Terminus
Av. Francisco Orlando Magubwe 587, Maputo

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 130 reviews" "
Rating 8 - Good. 63 out of 130 reviews" "
Rating 6 - Okay. 12 out of 130 reviews" "
Rating 4 - Poor. 1 out of 130 reviews" "
Rating 2 - Terrible. 2 out of 130 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mixed review
A mixed review. The room was fine, air-con worked well, nice bed and was clean. The bathroom was very dated, shower head didn't sit in cradle so water went everywhere. The restaurant is halal so doesn't serve alcohol with meal. They let people smoke in outside area even though there was a no smoking sign. Also people smoked in the indoor bar area - not nice. It's a bit expensive for a medium rated hotel. We arranged airport transfer to pick us up but driver left because our flight was 30 minutes late so we had to call and were hanging around while he came back.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Stayed 2 nights in Sep 2023

8/10 Good

Dalila

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The food was excellent. staff is friendly and helpful. I liked everything about my stay in this hotel.
Stayed 2 nights in May 2023
Response from Luis Malagissa on 30 May 2023
Thank You Very much We hope to you come stay in our hotel again

8/10 Good

Andreas, New York City

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with reasonable prices and friendly staff. maybe the gym should receive a visit by the maintenance staff
Stayed 7 nights in Apr 2023
Response from Luis Malagissa on 30 May 2023
Dear thank you for your stay in our hotel And the problems at the gym already sold outBest regards

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location, all good
Stayed 1 night in Mar 2023

8/10 Good

Conway

Stayed 2 nights in Jan 2023

10/10 Excellent

Eldon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place with great food
Charming place, with excellent food. Staff are very friendly without being in your face.
Stayed 5 nights in Apr 2022
Response from Luis Malagissa on 9 May 2022
Thank You for your appreciation. We hope to see you again Best regards

10/10 Excellent

GIFT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and quiet
Stayed 5 nights in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable and close to all amenities . That is all
Stayed 3 nights in Feb 2020
Response from MALAGISSA, Luis on 7 Mar 2020
Obrigado pela sua preferência. A sua opinião é muito importante para nós! Esperamos ve-lo em breve

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and friendly. The services and rooms are very good for the price.
Stayed 3 nights in Feb 2020
Response from MALAGISSA, Luis on 7 Mar 2020
Obrigado pela sua preferência. A sua opinião é muito importante para nós! Esperamos ve-lo em breve!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside area does not Make sense be non smoking .
Stayed 3 nights in Feb 2020
Response from Malagissa, Luis on 23 Feb 2020
Is the imposition of Mozambican law on tobacco consumption Thank you

8/10 Good

Oumuwa

Liked: Cleanliness, staff & service
The staff was very friendly and helpful. The hotel is very clean and a good deal for the price. However, the breakfast was mediocre, which needs improvement. I would suggest covering the food to prevent flies from sitting on them. My bathroom could use a bit of an upgrade. The water does not go down the drain in the shower. Regardless the bathroom was clean. Furthermore, they should at least have a few irons available to guests when they need them.
Stayed 3 nights in Jan 2020
Response from MALAGISSA, Luis on 23 Feb 2020
Thank you for choosing the Hotel Terminus for your stay in Maputo, however we take note of your recommendations and will work to improve our negative aspects Best Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, conveniently located to many points of interest, impeccable, friendly service, great restaurant serving excellent breakfast and dinner. Would definitely stay here again!!
Stayed 3 nights in Jan 2020
Response from MALAGISSA, Luis on 23 Feb 2020
Thank you for choosing Hotel Terminus for your stay. Your comment is important for us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities
in town and close to a lot of amenities. Good staff
Stayed 2 nights in Nov 2019

8/10 Good

Amanda

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Hubertus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Kindness of personnel Variegated breakfast Undortunately the pool was closed
Stayed 7 nights in Sep 2019

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good as usual
Stayed 1 night in Sep 2019

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in central Cimento district, near restaurants, embassies, and ministries. Renovated a few years ago - comfortable rooms. and a small fitness room.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and helpful staff, nice breakfast, convenient location, value for money
Stayed 3 nights in May 2019
Response from Malagissa, Luis on 4 Jun 2019
Thank you for your preference, Hope to see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2019
Response from Malagissa, Luis on 16 May 2019
Thank you for your preference, we are here to serve you

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Economy room sucks!!!!!!
I booked what they call an economy room, this room has no pictures available so that you know what you are purchasing and they did that on purpose. After check in, then allocated me room 204 which was the smallest bedroom I have ever been in all my life. I immediately went to the reception to seek a room change because not only was this room minute, it was also very close to the reception with heavy foot path. The room was poorly ventilated and noisy due to traffic outside, which I told the people at the reception but they could care less. My 6 nights were prepaid, if not, I would have left the hotel immediately but it meant forfeiting all the 6 nights. I unhappily spent the first night in that room but first thing in the morning I went back to the reception where new staff were working and they were able to move me to another room, still economy so still small but bigger than the previous room. It was very aggravating. The best thing about the whole trip was one of the staff name Ezekiel, he was patient, helpful and always wearing a smile. Otherwise their food is good as is the location and it is very clean. Caution: be prepared to feel catastrophic if you choose the economy room. And management, put the pictures up so guest know exactly what they are paying for
Stayed 6 nights in May 2019
Response from Malagissa, Luis on 13 Jun 2019
Dear Sir. Our apologies for the late reply of your comment, in fact the economic rooms are too small, we suggest that sometimes you opt for a Standard room, which is larger and more spacious. Thank you for your understanding and once again our apologies for the inconvenience.

8/10 Good

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
A good clean hotel in a very secure area of Maputo. Not a big hotel but stay was comfortable
Stayed 12 nights in Apr 2019
Response from Malagissa, Luis on 14 May 2019
Thank you for your preference, we are here to serve you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019
Response from Malagissa, Luis on 16 May 2019
Thank you for your preference, we are here to serve you

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from Malagissa, Luis on 16 May 2019
Thank you for your preference, we are here to serve you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly, the food really good, and the hotel room has everything you need and very comfortable. I even asked the guy at the reception to lend me an adaptor and they borrowed it to me throughout the whole stay. They saved me! :D
Stayed 2 nights in Apr 2019
Response from Malagissa, Luis on 14 May 2019
Thank you for your preference, we are here to serve you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Malagissa, Luis on 16 May 2019
Thank you for your preference, we are here to serve you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Malagissa, Luis on 16 May 2019
Thank you for your preference, we are here to serve you

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a lovely hotel in a quiet area. breakfast service needs some attention though
Stayed 3 nights in Mar 2019
Response from Malagissa, Luis on 1 Apr 2019
Hi, Thank you for your preference. We hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Helpful staff, good location
Stayed 6 nights in Mar 2019
Response from Malagissa, Luis on 1 Apr 2019
Hi, Thank you for your preference. We hope to see you soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idea for a business visit, all the requisite services are provided. Clean location and rooms
Stayed 3 nights in Feb 2019
Response from Malagissa, Luis on 1 Apr 2019
Hi, Thank you for the preference. We hope to see you soon!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value hotel
Very good value at this hotel - facilities are comfortable, decent breakfast, and great location in the city
Stayed 6 nights in Feb 2019
Response from Malagissa, Luis on 8 Mar 2019
Hi Thank you for your preference, Hope to see you soon!

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Localisation in the downtown close to all business
Stayed 6 nights in Feb 2019
Response from Malagissa, Luis on 28 Feb 2019
Sim, estamos localizados no centro da cidade proxima a zona das embaixadas e escrtorios.

8/10 Good

Tor Hugne

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a three star!
Hotel Terminus is a good chioce when in Maputo for business. Particularly their fast wifi was a bonus and many of the staff speak good English. The room I got had no window to the outside but one towards the stairs where people were passing which was a minus. There is a new and an old part of the hotel, so differences in the rooms are big.
Stayed 2 nights in Jan 2019
Response from Malagissa, Luis on 23 Jan 2019
Hi, Thank you for your preference. Hope to see you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018
Response from Malagissa, Luis on 11 Jan 2019
Hi, Thank you for your preference, we hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel stay was was made really comfortable and pleasant by really friendly and accommodating staff. Furthermore the room was very clean and comfortable and for me having white fresh covers were ideal. I will definitely stay there again.
Stayed 2 nights in Dec 2018
Response from Malagissa, Luis on 11 Jan 2019
Hi, Thank you for your preference, we hope to see you soon.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, central accomodation in Maputo
The staff at the Terminus Hotel, Maputo are very accomodating and friendly. The venue is close to the city centre and the airport. The breakfast is more than sufficient to get you through the day and dinner menu has a great selection of meals to choose from including vegitarian , meat, fish and of course prawn options.
Stayed 4 nights in Nov 2018
Response from Malagissa, Luis on 11 Jan 2019
Hi, Thank you for your preference, we hope to see you soon.

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2018
Response from Malagissa, Luis on 11 Jan 2019
Hi, Thank you for your preference, we hope to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 23 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2018
Response from Malagissa, Luis on 23 Oct 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carlos Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
International standard.
Very helpful and efficient staff. Offers an affordable transfer from and to airport. Superb breakfast. One of the good restaurants in town.
Stayed 2 nights in Sep 2018
Response from Malagissa, Luis on 23 Oct 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

George, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly place to stay
The staff are very helpful. The room is spacious and clean.
Stayed 8 nights in Aug 2018
Response from Malagissa, Luis on 24 Aug 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Oms, Rome, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indeed at Hotel Terminus, one gets a "Five Start Comfort at Three Star Prices". All staff at the hotel, from the Director General (Mr. Macsud Sidique), the front desk, restaurant, room service cleaners and the security are extremely responsive, accommodating, and helpful to my needs...and they do with a smile. The location was excellent. The breakfast menu and the lunch/dinner were both reasonable and extreme delicious. Upon arrival at the airport, I got picked up by the hotel shuttle driver without any problems. In short, I will highly recommend this hotel. Hotel Terminus will be my home-away-from-home each time I visit Maputo.
Stayed 11 nights in Jul 2018
Response from Malagissa, Luis on 24 Aug 2018
Thank you for your stay, hope to see you soon

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small, but clean and comfortable.
Stayed 1 night in Aug 2018
Response from Malagissa, Luis on 14 Sept 2018
Hi, Sorry for that, but this is a economy room, I suggest a standard room for your next trip Thank you and best regards.

6/10 Okay

Ashley, Pretoria

Liked: Cleanliness, staff & service
Friendly staff. Old hotel but clean. Advertised secure parking but hotel only has secure parking for about 3 vehicles.
Stayed 1 night in Jul 2018
Response from Malagissa, Luis on 26 Jul 2018
thanks

8/10 Good

han, NYC

Liked: Staff & service, property conditions & facilities, room comfort
great central place - at the right price - music on thursdays
Stayed 2 nights in Jul 2018
Response from Malagissa, Luis on 12 Jul 2018
Thank you Best Regards