Standard Room, 1 Double Bed, Non Smoking | Minibar, in-room safe, desk, soundproofing
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Reviews of Holiday Inn Express Manisa - West, an IHG Hotel

4 out of 5
Holiday Inn Express Manisa - West, an IHG Hotel
5608 Sokak No.5 Kecilikoy Mah., Manisa, Manisa

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 55 reviews" "
Rating 8 - Good. 21 out of 55 reviews" "
Rating 6 - Okay. 3 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 2 out of 55 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

5.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Mustafa on 27 Oct 2023
Thank you for sacrificing your valuable time and rating us. See you soon.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Just a great stay. People were so nice, the reception was wonderful. The hotel looks brand spanking new (although apparently it isn't) and it's clean as a whistle. Very enjoyable stay.
Stayed 1 night in Sep 2023

8/10 Good

Ahmet, Toronto

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Amazing
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not so good, not so bad
The hotel was clean and convenient. However, not having a bell boy service was a bit annoying and having a rather small buffet with not so many options (especially for vegetarians) was kind of disappointing. The receptionists weren’t that welcoming and helpful, especially Okan who was very rude and disrespectful. On the other hand, Erdogan was great! Overall, our stay was good. We would certainly consider staying there in the future.
Stayed 1 night in Aug 2018
Response from Mustafa D.(Front Office Manager) on 10 Aug 2018
Dear Amira Al-Hubaidah; Firtsly thank you for your comments.We want you to know that we are sad for our colleuges unmannerly behavior. We will take measures about this situation for example we will give some educations. See you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Vehbi

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

CHE WEI, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean
every thing all right

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist gut, die Zimmer sind schön und sauber, allein die Gegend ist nicht schön. Viele Baustellen und schlechte Straßen
Stayed 5 nights in Mar 2024
Response from furkan on 3 Apr 2024
Thankyou for all.

10/10 Excellent

Ahmet Ziya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mustafa on 30 Jan 2024
Ahmet Bey Merhabalar;Değerli vaktinizden fedakarlık ederek bizlere bu güzel puanı verdiğiniz için teşekkür ederiz.En kısa zamanda tekrar görüşebilmek dileğiyle.

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Dec 2023
Response from 10/6 on 30 Jan 2024
Enes Bey MerhabalarDeğerli vaktinizden fedakarlık ederek bizlere puan verdiğiniz için teşekkür ederiz.En kısa zamanda tekrar görüşebilmek dileğiyle.

10/10 Excellent

CANAN

Stayed 1 night in Sep 2023

10/10 Excellent

Marjolein

Stayed 5 nights in Aug 2023
Response from Mustafa on 27 Oct 2023
Thank you for sacrificing your valuable time and rating us. See you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mustafa on 27 Oct 2023
Thank you for sacrificing your valuable time and rating us. See you soon.

8/10 Good

Veysel

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Karşılma güzeldi otel konumu fena değildi fakat oda temizliği özellikle duş yeri temiz değildi tavanlar sökülmüştü
Stayed 1 night in Sep 2023
Response from Mustafa on 27 Oct 2023
Veysel Bey Merhabalar;Değerli vaktinizden fedakarlık ederek bizlere yorum yaptıgınız için teşekkür ederiz.Tavan da sökülmüş yerlerle alakalı yorumunuz bizlere ışık tuttu ve gerekli işlemleri tamamladık.Teşekkür eder iyi günler dileriz.

8/10 Good

ShuJiuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Levent

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel temiz bir otel, lokasyonu bizim tatil rotamiza uygun olduğu icin 1 gece dinlenme amaçlı kaldık. Personel ilgili, ve güler yüzlü. Kahvaltı da gayet iyiydi.
Stayed 1 night in Apr 2023
Response from Mustafa DEMIREL on 4 May 2023
Merhabalara;Değerli vaktinizden fedakarlık edip yorum yaptıgınız için teşekkür ederiz.En kısa zamanda tekrar görüşebilmek dileğiyle.

10/10 Excellent

Karim

Stayed 3 nights in Mar 2023
Response from fom on 27 Mar 2023
Dear Karim;Thankyou for all.We are waiting all time :)

10/10 Excellent

yeong joo

Stayed 1 night in Oct 2022

10/10 Excellent

Volkan

Stayed 1 night in Sep 2022

10/10 Excellent

Atilla

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy Stay
The hotel and the team is impeccable as always. I had been very satisfied. Many thanks to the Holiday Inn team.
Stayed 4 nights in Sep 2022

10/10 Excellent

Atilla

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place to relax
The hotel is in a good area. If you generally want to relax after work or after a long journey, this is the place to be. It's very nice and quiet. And you can really relax and have a good rest and sleep at night. You can also relax during the day. The hotel team is accommodating. And if you are not satisfied with something, you will be helped directly here and the problem will usually be solved. I can recommend the restaurant without hesitation. The cooks are all very good and work very hygienically. So the kitchen was perfect. If you want to enjoy your dinner you can do it in the hotel. The hotel was very clean. For a branded hotel like Holiday Inn, it met my expectations.
Stayed 2 nights in Sep 2022

6/10 Okay

Mehmet

Travelled with family
Disliked: Staff & service
Kurumsal kimlikli bir otelde yasanmamasi gerekir
Genelleme yapacak olursak konumu güzel nezih bir otel lakin site üzerinden ödeme yapmama rağmen tekrar otelde azda olsa ücretle ilgili bekletildim o problem çözüldü odaya geçtik 2 yetişkin 2 çocuk yer ayrılmasına rağmen odaya ekstra yatak koyulmamıştı ekstra havlu koyulmamisti lavabodaki çeşme sallanıyor oda biraz küçüktü sabah kahvaltısında personel şuraya buraya oturun diyerek yakın mesafede kahvaltı yapmamımızı istiyordu daha kahvaltıya devam ederken alabilirmiyim diye geldikleri oldu genel olarak memnuniyet olmadı ayrica personel ingilizce bilmiyor
Stayed 1 night in Jul 2022

10/10 Excellent

Hayrullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Abdil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Suheyla

Stayed 1 night in Jul 2022

8/10 Good

Nasuf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manisadan kendinizi cikmis gibi hissettiren cok sessiz, dag manzarali, islerini profesyonelce yapan bir otel. Tekrar tercih ederim.
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Trotz Info trotz bitte war es dem Hotel nicht möglich passendes Zimmer zu Verfügung zu stellen vor Monaten gebucht angerufen etc
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

FRANCOIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fl27112019
Calme et propre. Personnel accueillant.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Personal war sehr freundlich und hilfsbereit. Late Checkout war problemlos möglich.
Stayed 2 nights in Jul 2019

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Cetin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUKEMMEL KONAKLAMA
Son derece ilgili personel, cok temiz, konum sahane!
Stayed 1 night in Jan 2019

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel...

8/10 Good

TUGRUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İş bölgesine yakın, temiz ve donanımlı odalar. Kahvaltı da çok çeşit yok, ancak yiyecekler taze ve yeterli.
Stayed 1 night in Nov 2017

10/10 Excellent

nergiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
her şey oldukça güzel odamız oldukça büyüktü. otel bölge olarak da yeşilliklerin içerisinde gayet dinlendirici bir yerde. kesinlikle tekrar gidip kalacağımız bir yer.
Stayed 2 nights in Oct 2017

8/10 Good

Hafize Gül

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herzaman Bodrum a giderken ve dönüşlerimizde holidayy İnn otelde kalırız ve çok memnunuz..
Stayed 1 night in Aug 2017

8/10 Good

mehmet bülent

Liked: Cleanliness, property conditions & facilities, room comfort
Kahvaltı daha iyi olmalı ve bira çeşiti artırılmalı
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Koen, v G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel, perfect op zakenreis
Hotel is goed geprijsd voor hetgeen je krijgt. Boekingen inclusief snel gratis internet en ontbijt. Kamers zijn erg netjes.

10/10 Excellent

Antranik, İsw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gıcır gıcır otel
Personel çok kibar, yardımcı, güleryüzlü, etkileyici. Otel çok temiz, pırıl pırıl, kalite, yeni, odalar konforlu, büyük, herşey yerinde...kahvaltı yeterli..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kalite ve marka her sektörde belli oluyor

10/10 Excellent

Elisabeth Christina, Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uitstekend
Reeds vele malen in het hotel verbleven, altijd alles prima en goede service.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Odalar oldukça dar, personel inanılmaz ilgisizdi. Kat personeli üzerine düşeni fazlasıyla yapmış çünkü oda çok temizdi.

8/10 Good

Tansel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel temiz, güzel ve bakımlı. Konumu seyahat sırasında dinlenmek icin ideal. Personel güleryüzlü ve yardımsever. Kahvaltı zengin çeşitli ve tatmin edici. Tek problem, gece boyunca havlayan bekçi köpekleri.