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Reviews of Leonardo Hotel Manchester Central

4 out of 5
Leonardo Hotel Manchester Central
56 Great Bridgewater Street, Manchester, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1015 reviews" "
Rating 8 - Good. 309 out of 1015 reviews" "
Rating 6 - Okay. 87 out of 1015 reviews" "
Rating 4 - Poor. 46 out of 1015 reviews" "
Rating 2 - Terrible. 35 out of 1015 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wah Cheong

Liked: Amenities
Quiet and nicely renovated. Worth the price I paid for. Staff is polite and ready to help
Stayed 1 night in May 2024

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite room amazing breakfast lovely staff
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with in easy walk of bars restaurants & shopping ideal for a weekend stop over
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist vey nice and efficient. Room quiet, with very comfortable bed.
Stayed 1 night in May 2024

10/10 Excellent

jack

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Helen

Disliked: Staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Jack

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were given a room on the ground floor alongside a construction site that was going on next door. well, from 8am we may as well of been sleeping outside inside the construction site. I don’t really understand why we were given this room because the hotel itself was very quiet and not busy at all. This really wasn’t what we needed after a 6 hour drive to the hotel and it’s a shame as the room and hotel reception area were both lovely. Would not recommend whilst work is ongoing next door or at least ask for a room as far away from it as possible.
Stayed 1 night in Apr 2024

6/10 Okay

Wing Yan

Liked: Staff & service
Disliked: Property conditions & facilities
liked: Friendly staffs with big smell. USB socket (surprisingly not a must have facility in UK hotel). Nice touch of bed sheets. Smooth wi-fi (i’m not a gamer tho). Enough lightening. unliked: Very noise, can heard everyone open and close door in corridor, sound from next room, sound from the street since 6am (I stayed at 1F). Room not well furnished. Kettle smell very hygiene (smell of bleach) with some water left in kettle and dust on it. NO FRIDGE. No hand shower, takes longer time for showing. No filtered water machine. TV remote not working well, and it was not a smart TV.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located hotel with easy access to metro link
Stayed 3 nights in Apr 2024

8/10 Good

Glyn

I’ve conveniently located hotel with good facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff very polite and helpful. Clean and well equipt rooms. Great location
Stayed 1 night in Apr 2024

10/10 Excellent

Kieran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel in a good location, friendly staff and great check-in, Rooms very clean and modern, Nice TV and coffee facilities Would certainly return next time I’m in Manchester
Stayed 1 night in Mar 2024

10/10 Excellent

Gary, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 5 nights in Mar 2024

10/10 Excellent

willy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location for me was fantastic , very helpful staff easy check in check out . Nothing to complain about
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for a 1 night stay, gig at the o2 Ritz down the road was the perfect location. The whole building feels very safe. No parking though
Stayed 1 night in Mar 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel room was little tired need a refurb
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and central location.
Stayed 2 nights in Feb 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Mar 2024

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in Deansgate, Manchester. Clean and easy to travel to.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never been to Manchester so did not know area but just seemed a dark area if I was on my own. The hotel was great. Check in was flawless & Cipri on reception was so welcoming & professional & answered all my questions. The rooms were also very nice & would have no problem recommending this hotel to anyone.
Stayed 1 night in Mar 2024

6/10 Okay

Emily

Travelled with group
Liked: Staff & service, amenities
I stayed at this property with my friend for one night to attend a concert. Location wise this hotel was great as it was only a 5 minute walk to the o2 ritz arena. Check in was quick and simple, you have the opportunity to check in via a tablet or go to a staff member instead. We checked in with the staff as this was quicker. The staff member on the desk was super friendly and welcoming. The room was a decent size, lots of space to move around. The bed was a superking and the bathroom had everything you need. The lighting is quite dim in the room but this is to be expected in winter. The room was clean however it wasn’t cleaned to the highest of standards. Two of the pillows on the bed had stains, one of them stained with what looked to be dried blood and the bedsheets underneath also had stains, these looked like bleach stains presumably from the cleaners. The staff on shift however were polite and came to change the pillows no questions asked. We were also offered complimentary breakfast because of this. If you need an affordable place to stay in the city centre this is a decent hotel, it would just be better if it was cleaned to a higher standard.
Stayed 1 night in Feb 2024

10/10 Excellent

GAVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, centrally located and very comfortable rooms. The rooms are modern, clean and well-facilitated.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Stayed 1 night in Feb 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities
24/7 reception and city centre so 10 minutes walk to almost anything. Only issue was that my mug for my drink in my room had coffee stains on and so was not cleaned properly from the previous occupiers. Room in general was spacious and clean with hair dryer and amenities.
Stayed 1 night in Feb 2024

8/10 Good

Suzanne

Stayed 1 night in Feb 2024

10/10 Excellent

Brooks

Liked: Property conditions & facilities
Thought for the price this is one of the best hotels I’ve stayed in. Clean, helpful staff, and great location. Will stay there again
Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed Feb 2024 for concert
Room was cold. Turned heating up, but only got cold air blowing from vent. External window did not seal properly so cold also came in from there also. Room was small but adequate for our needs. Poor lighting in rooms which make it hard to see when trying to apply makeup. Hand soap/shampoo and body wash all in pump dispensers. No conditioner which was disappointing for anyone whose hair knots easily. Great central location as we were attending a concert at the Bridgewater Hall. Literally less than a minute walk. Good value hotel. Bear in mind when you book in you have to pay an additional £1 city tax for each night you stay. This is all hotels!
Stayed 1 night in Feb 2024

10/10 Excellent

Rosemary

Stayed 2 nights in Feb 2024

2/10 Terrible

Matthew

Disliked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues at this hotel. Very convenient location next to the Bridgewater Hall where we were attending a concert. Comfy beds.
Stayed 1 night in Feb 2024

10/10 Excellent

Kirsten

Stayed 3 nights in Jan 2024

8/10 Good

Alexis

Stayed 1 night in Jan 2024

10/10 Excellent

Chantal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to theatres
Nice clean & comfy room. Booked as within 10 minute walk to theatre.
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean but Food Poor
In general the hotel was clean and tidy. Staff very friendly and helpful when required. My only issues were in relation to the food / restaurant. I was told the restaurant was open until 10pm for food. When I went down just before 9pm I was informed by staff that there was no chef at work so no food!! Despite being told by reception it was available. Breakfast not included in my price and was £12.50 per day. This was a very average breakfast with not much choice or variety.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. Staffs were great, friendly and professional. Location is great, very close to a train station and local venues. Very quiet and felt safe.
Stayed 1 night in Jan 2024

8/10 Good

Effe

Travelled with family
Liked: Cleanliness, staff & service
The staff were very friendly and proactive. The room was too small so they were able to move us to a room that was a bit bigger
Stayed 3 nights in Dec 2023

8/10 Good

Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very welcoming team at reception. Hotel is in a great location. We managed to get a parking space £16 for 24 hours just behind the hotel. The room had everything we needed. Some tired looking grout in the bathroom still clean. Overall great value for money
Stayed 1 night in Jan 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does what it says on the tin
Hotel was ideally located for our needs, ( concert) Room was clean and tidy. Everything we needed. Good value for money.
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

sarah

Stayed 1 night in Jan 2024

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024