4/10 Poor
Stacie
3 Jun 2024
Disliked: Staff & service, amenities, property conditions & facilities
At 8:45 on Friday I got a phone call asking where we were. Since he had not arrived yet, we had to go to Econolodge to get our key at 9 pm. We booked the Chalet but were put in a Travelodge down the street. There was no office open in our building. No coffee available in the morning other than one packet left in the room with a tiny pot. No ice bins. No housekeeping, so 1 packet of coffee was not replenished. We booked a room for 4 people and had 2 towels for 2 days. Half a roll of toilet paper when we arrived. Luckily we did find another roll hidden away, since housekeeping never came. Refrigerator was not even plugged in when we arrived. Pillows are extremely thin. TV was inside a stand that could only be seen from one bed. Half of the electric outlets could not be used, and there were not many. Hubby had to unplug microwave to charge his phone. So much mold and mildew my grandson had an episode. Shower curtain ripped. Outdoor pool up the road at the hotel we booked, had not even been opened yet...It is June! This entire building needs a complete overhaul before anyone should be allowed in. We aren't picky. The bed was clean and comfortable. There aren't many places to sleep right now. $50 a night would have been acceptable for what we got, but $150 a night is insane.The Health Department in VT needs to do better. This is not acceptable!
Stacie
Stayed 2 nights in May 2024