Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers

Reviews of Sunrise Resort Hotel - All Inclusive

5 out of 5
Sunrise Resort Hotel - All Inclusive
Kizilagac Tourism Center, Manavgat, Antalya

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 27 reviews" "
Rating 8 - Good. 11 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ramil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Guest Relations on 1 Dec 2023
Dear Mr Ramil,Thank you for your evaluation about our hotel.Best Regards,

8/10 Good

orhan

Stayed 5 nights in Aug 2023
Response from Guest Relations on 15 Jan 2024
Dear Guest.Thank you for your high praise for our hotel.Bets Regards.

8/10 Good

Raja S s

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A enjoyable stay
Our stay was very enjoyable and service and staff were excellent. However there were activities advertised that after enquiring were not available at the resort, like archery. We had problems with our air con in our room that could not be repaired so the room was uncomfortable to sleep. Also disabled toilets were hard to find and not accessible easily.
Stayed 6 nights in Jul 2023
Response from Guest Relations on 25 Jan 2024
Dear Guest, Thank you for the review of our hotel. Every feedback is very important for us. We will pay special attention to the critics which You pointed out for us.We are looking forward to welcoming you in our hotel.Kind Regards,

8/10 Good

Ibrahim

Stayed 6 nights in Jul 2023
Response from Guest Relations on 25 Jan 2024
Dear Guest,Thank you for choosing our hotel and for taking the time to share your impressions.Warm Regards,

10/10 Excellent

Yagmur

Travelled with family
Fantastisk
Vi har intet dårligt at sige, et virkelig godt familie hotel
Stayed 8 nights in Jun 2023
Response from Guest Relations on 25 Jan 2024
Dear Guest,Thank you for your kind words and for choosing our hotel for your stay. We are happy to hear that you enjoyed our amenities and found our staff to be friendly and helpful. Your feedback is valuable to us, and we will continue to work hard to ensure that all of our guests have a comfortable and enjoyable experience.We look forward to your return.Kind Regards,

10/10 Excellent

MAZEN, Davenport

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort beyond expectations, this is my 6 th stay and i will come again and again, the best resort in the whole region, I already tried others before and will never go any other resort, only starlight. You feel at home
Stayed 8 nights in Jun 2023
Response from Guest Relations on 25 Jan 2024
Dear Guest,We are so pleased to hear that you had a wonderful stay with us. Our team strives to provide the best possible service and accommodations, and it is rewarding to receive positive feedback from our guests. We are thrilled that you enjoyed our amenities and found our staff to be accommodating and friendly. It would be our pleasure to host you again on your next visit to our area.Kind Regards,

10/10 Excellent

MAZEN, Davenport

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff, entertainment team , the best hotel in the region, this is my 5 th stay and i will always stay here
Stayed 4 nights in May 2023
Response from Guest Relations Team on 12 May 2023
Dear Guest,Our gratitude for your visit to our hotel and for publishing this review. The feedback from our guests has a crucial importance for us and it was a pleasure to know that you considered the most aspects of the stay being great.We hope to have a pleasure of welcoming you back again.Best Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the set up which wasnt like a normal hotel format as they had also apartments in middle of botanic park. we had chickens, cats running around with beautiful surrounding of trees and flowers so kids loved it
Stayed 8 nights in Aug 2019
Response from Sunrise Guest Relation Team on 2 Oct 2019
Dear Verified traveler, Thank you very much for sharing your valuable words of feedback on this platform. Our guests' reviews and advices are very important for us. They lead us to improve our service quality. We are looking forward to welcoming you back in the nearest future. Best Regards Guest Relations Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small so entrance should be more luxury for example needs luster..
Stayed 3 nights in Aug 2019
Response from Guest Relations Team on 2 Oct 2019
Dear Verified traveler, Thank you very much for sharing your valuable words of feedback on this platform. Our guests' reviews and advices are very important for us. They lead us to improve our service quality. We are looking forward to welcoming you back in the nearest future. Best Regards Guest Relations Team

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2019
Response from Sunrise Resort Hotel on 7 Aug 2019
Dear Verified traveler We thank you for choosing our hotel for your holiday and we greatly appreciate the time you have taken to leave us your valuable points. Thank you again for leaving us with your points and we hope to see you again in the future. Kind Regards, Guest Relations Team

10/10 Excellent

Safak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Stayed 7 nights in Jul 2019
Response from Sunrise Resort Hotel on 7 Aug 2019
Dear Safak, First we would like to thank you for staying at Sunrise Park Resort and taking the time to share your valuable feedback with us. We are looking forward to welcoming you back soon again. Kind Regards, Guest Relations Team

6/10 Okay

marwan

Disliked: Cleanliness
bad experience
old hotel that has not been renovated since its establishment, the lobby is very small, and all the equipment is outdated, the bathroom smelled of urine, the restaurant is a continuation of the lobby, very small, and outside there is a beautiful view. , Except for one machine in the lobby, and you can drink from it only after four in the afternoon, before you get on with the machines or go to the lobby of the Stratlight Hotel, where you can drink coffee all the time. Inside the hotel is a stand of coffe starbucks, but you must pay for everything and a pity. The area of ​​the hotel is very beautiful, everything is plants and ponds, the water park is small and outdated and needs renovation. We were in a duplex room, the room is very old and smelly all the time. In the last two days there was no cold water in the shower and we had to shower in the showers by the pools, really a bad experience, not a 5-star room, barely 2 stars. The food is average and the same thing all the time, The vegetation and the pools in the hotel is of 5 stars, the main building and the apartments and the bunglow and the water park are barely 2 stars. The hotel house is not all inclusive, a lot of things you have to pay for them, all the restaurants are ala carte for a fee, there is one vip pool in the hotel starlite for a fee.
Stayed 7 nights in Jul 2019
Response from Sunrise Resort Hotel on 9 Aug 2019
Dear Marwan, Thank you for letting us about your stay in our Sunrise Park Resort Hotel by sharing your precious time with us. Since giving us an opportunity to re-evaluate our services and giving us scopes for further perfection, your feedback is very important to us. Reconstruction of the main building of the hotel was carried out in the winter of 2017-2018. In the Sunrise Resort Lobby Bar we had coffee machine. Also in neighbour Starlight Hotel there are few coffee machines for free use. Stand of Sturbucks brand situated in both hotels and it is for extra use. In issues like hot water you can give us information andany problem will be resolved in time. In hotel area there are 11 swimming pools for every taste. Hotel concept All ultra inclusive and we have 12 Ala Carte restaurants for use. 2 of them isfree. Guests staying more than 7 nights can use one of each restaurants. Other 10 Ala Carte restaurant with different cuisine are chargeable. In hotel area there is 2 hotel and not any limit for using both of them. Except Starbucks we had enough choise for free coffee. We are looking forward to see you again in Sunrise Park Resort hotel. Kind Regards, Guest Relations Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice to stay with the kids, food was very good
Stayed 10 nights in Jun 2019
Response from Sunrise Resort Hotel on 4 Jul 2019
Thank you very much for your feedback. We would like to welcome you again. Kind regards

8/10 Good

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Hotel was clean and has a nice garden and beach setting. However it is extremely busy and therefore getting a table in the main restaurant can be a hassle. Otherwise good hotel and I'd recommend it.
Stayed 3 nights in Oct 2017
Response from Guest Relations on 2 Apr 2023
Dear Guest,Our gratitude for your visit to our hotel and for publishing this review. The feedback from our guests has a crucial importance for us and it was a pleasure to know that you considered the most aspects of the stay being great, please accept our sincere apology in regards of the inconveniences, which you have experienced. We hope to have a pleasure of welcoming you back again.Kind Regards,Guest Relations Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Agréable hôtel
Stayed 10 nights in Aug 2023
Response from Guest Relations on 15 Jan 2024
Dear Guest.Thank you for your appreciation of our hotel.Bets Regards.

6/10 Okay

Dogan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes personal Sehr große Auswahl an Essen und trinken Mann kann beide Hotels mit benutzen ob Pool Restaurants oder Bars
Stayed 6 nights in Aug 2023
Response from Guest Relations on 15 Jan 2024
Dear Mr. Doğan;Thank you very much for taking the time to review your experience of our resort! We are so pleased to know you had such a wonderful visit with us, and we can't thank you enough for all of your generous compliments. Your glowing recommendation is very much appreciated, and we certainly welcome your return!Best Regards;

8/10 Good

Frederic Van

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 6 nights in Jul 2023
Response from Guest Relations on 25 Jan 2024
Dear Guest,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay at our hotel. We strive to provide the highest level of service to all of our guests, and it is wonderful to know that we succeeded in doing so for you. We hope to have the pleasure of welcoming you back soon.Kind Regards,

2/10 Terrible

Rudolf

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Ankunft an Star l. Hotel um ca. 23:00 da muss man Einchecken - vorher keine Mitteilung. Nach den Einchecken habe ich das Zimmer 1160 bekommen angeblich wie gebucht mit Meerblick, den habe ich nicht gesehen. Dann musste ich Nachts durch die Anlage im Dunklen den Sunrise Hotel aufsuchen. Das die 4 Herschaften an der Rezeption sich müche gemacht haben um den Weg zu zeigen oder den Baggy bestellen sollten auf die Idee sind die nicht gekommen. Dann bin ich mit den Koffer durch die Anlage gedackel und habe immer wieder nach der richtigen Richtung gefragt. Das Zimmer ist heruntergekommen. Die Badetücher Ausgefranz und gerissen. Ickelhaftes Hotel - Personal ungelernt.
Stayed 2 nights in Sep 2022
Response from Guest Relations on 2 Apr 2023
Dear Guest;Thank you for taking the time to share your thoughts with us.Your opinion as well as the feedback from all of our guests is vitally important for us and we always want guest expectations to be met upon arrival.We would like to inform you that we take your feedbacks into consideration and your evaluations are shared with all department managers.Our personnel goes through numerous trainings and we continuously work on delivering the best service quality to our customers. We hope to have a pleasure of seeing you again in our hotel to provide a more special experience for you. Best Regards,

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель для отдыха с детьми
Отличный отель для семейного отдыха. Большой зелёная территория, вкусное и разнообразное питание. Мы отдыхали уже третий год здесь, в отеле наблюдаем улучшения в сервисе. Руководство прислушивается к мнению отдыхающих.
Stayed 11 nights in Sep 2019
Response from Guest Relations on 2 Apr 2023
Дорогой Гость,Администрация отеля World of Sunrise благодарит Вас за выбор нашего отеля и за оставленный отзыв. Мы искренне рады, что атмосфера отеля, уровень менеджмента, работа персонала и качество услуг способствовало тому, чтобы Вы провели незабываемый отпуск в World Of Sunrise.Мы еще раз благодарим Вас за высокую оценку и с нетерпением будем ждать Вашего следующего визита.С наилучшими пожеланиями, здоровья Вам и Вашей семье.С Уважением,

10/10 Excellent

Rodolphe, Rouen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel faisant parti d 'un ensemble avec le starlight hotel. Vous avez donc accès sur un même lieu aux 2 hôtels (8 piscines magnfiques dont un aqua park), des soirées bluffantes avec DJ et mise en place de décos dignes de professionnels bref vous ne serez pas déçu. Ce qu 'il manque (c'est un détail) mais il n 'y a pas de distributeur de cash dans l'hotel et pas grand chose à l'extérieur autour
Stayed 10 nights in Aug 2019
Response from Guest Relations Team on 2 Oct 2019
Dear Rodolphe Rouen, Thank you for taking time to review our hotel and write your feedback in Expedia. We were happy to read your feedback and glad we could provide you with a great experience during your stay with us. We hope to welcome you back soon. Kind Regards, Guest Relations Team

8/10 Good

Engin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2019
Response from Guest Relations Team on 2 Oct 2019
Dear Engin, On behalf of Sunrise Resort Hotel, we would thank you for choosing us to spend your vacation in this area. Your excellent points will be an additional motivation for our team. Thank you again for leaving us with your review and we hope to see you again in the future. Kind Regards, Guest Relations Team

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon établissement familial. Animation exceptionnelle, accès à un second parc avec plusieurs piscines. Le parc en lui même est très beau et dispose déjà de plusieurs belles piscines. Je recommande vivement. Le seul petit bemol serait la qualité du café mais possibilité d'acheter du café Starbucks sur place. Autrement tout était parfait !
Stayed 12 nights in Jul 2019
Response from Sunrise Resort Hotel on 7 Aug 2019
Dear Verified traveler, Thank you for your review about Sunrise Resort Hotel. We were happy to read your feedback and glad we could provide you with a great experience during your stay with us. We always aim to give the best service to our great guests and we loved your words. We'll share your comments with the management and all Sunrise Resort Hotel Family. We hope to welcome you back soon. Kind Regards, Guest Relations Team

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2019
Response from Sunrise Resort Hotel on 7 Aug 2019
Dear Verified traveler, On behalf of Sunrise Resort Hotel, we would thank you for choosing us to spend your vacation in this area. All feedback are valued and important for us, furthermore we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at the hotel. Best Regards, Guest Relations Team

8/10 Good

Roman

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2019
Response from Sunrise Resort Hotel on 5 Aug 2019
Dear Roman, The first thank you for choosing us and for your comments. We are glad that, generally you are satisfied about your holiday with us. Best Regards, Guest Relations Team

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Приятный семейный отдых
Замечательно отдохнули. Очень красивая зелёная территория. Горки есть как для детей, так и для взрослых. Есть даже бассейн с песком для самых маленьких, в котором можно почувствовать себя как на море. Нам повезло с коттеджем, номер 2419:рядом с мини клубом и аквапарком. Кроме того, очень тихий район территории. Не слышно дискотек и других шумных представлений. А номер вообще выше всяких похвал. Он был двухэтажный. Нам пятерым было достаточно места. Очень уютно. Еды тоже хватало. Еда была без изысков, но вкусно приготовленная. А самое главное, что не было очередей. Много фруктов и овощей. Замечание только одно :хотелось бы более внимательного и чуткого отношения к отдыхающим в барах. И еще: в главном холле подавать напитки и коктейли не в бумажных стаканах, а в стекле
Stayed 11 nights in Jun 2019
Response from Sunrise Resort Hotel on 5 Aug 2019
Уважаемая Olga, Спасибо Вам за написание прекрасного отзыва о нашем отеле. Очень приятно, что Вы провели хороший отдых и насладились всеми прелестями отеля. Весь персонал Sunrise Resort Hotel выражает Вам благодарность за тёплые слова, сказанные в их адрес. Надеемся, что оставленные в Вашей памяти воспоминания станут одним из главных поводов для того, чтобы вернуться к нам вновь. Мы постараемся сделать так, чтобы к Вашему следующему приезду всё осталось не просто также, а ещё и изменилось в лучшую сторону. С наилучшими пожеланиями, Отдел по Работе с Гостями

10/10 Excellent

SVETLANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель,прекрасный отдых.Спасибо,всё понравилось.
Stayed 14 nights in Jun 2019
Response from Sunrise Resort Hotel on 2 Jul 2019
Большое спасибо за ваш отзыв. Мы хотели бы приветствовать вас снова. С уважением

8/10 Good

n, Sweden

Liked: Cleanliness, property conditions & facilities, room comfort
Fint hotell nära stranden. God mat och bra pooler!
Stayed 14 nights in Sep 2018
Response from Starlight on 25 Oct 2018
tack Sir