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Reviews of The Olive Hotel

3.5 out of 5
The Olive Hotel
Building 507, Road 2408, Block 324, Manama, Capital Governorate

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 148 reviews" "
Rating 8 - Good. 66 out of 148 reviews" "
Rating 6 - Okay. 23 out of 148 reviews" "
Rating 4 - Poor. 10 out of 148 reviews" "
Rating 2 - Terrible. 6 out of 148 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Lance

Liked: Staff & service
Disliked: Property conditions & facilities
xxx
Stayed 2 nights in May 2024
Response from Shreya on 17 May 2024
Dear Guest, thank you for taking the time to review and rate us for your recent visit with us. Disappointed to see the rating, please accept our sincere apologies for the inconvenience that may have caused. We promise to improve and serve you better in the future.Look forward to welcoming you back at The Olive.Thanks, and regardsShreya Rai

4/10 Poor

Thomas, Castle Rock

Business traveller
Disliked: Amenities, property conditions & facilities
Old, outdated, dirty, and poorly maintained.
Stayed 1 night in Feb 2024

4/10 Poor

ALI, kuwait

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no like it
Stayed 1 night in Feb 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The drain for the shower drained slower than the water from the shower, the jets in the bath tub didn't work and Wi-Fi was in and out
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service
For the price was better than I expected. Will stay there again.
Stayed 2 nights in May 2023

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Jeremy

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I like the bar and restaurant. This will be my last stay here at the hotel. I have gotten bed bug bites all over from staying there for 2 nights. I am now treating my apt in case they got in my luggage or clothing. No thank you.

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, amenities
Bad , old dated smelly hotel , dont go there
Stayed 1 night in Mar 2022

10/10 Excellent

Brian, whitley bay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel some bits looking a bit wore
Stayed 1 night in Mar 2022

2/10 Terrible

Ethen

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Clean rooms. Good service
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little hickup!
Was excellent up until the point I was “accused” of booking an extra night and how would I pay! When I said I didn’t book an extra night and the credit card number they gave me wasn’t mine, they still didn’t believe me, in fact they insisted on using CCTV to identify the person how it really was as I wasn’t in the hotel at the time. It was finally sorted but no apology! Disappointed as I have stayed a few times now in this hotel and it has been excellent.
Stayed 2 nights in Feb 2020
Response from Pankaj Mehra on 3 Mar 2020
Dear Mr. David, Thank you for choosing our hotel, and for taking the time to write a review! Your feedback is extremely valuable to us; we apologies for unsatisfactory experience. We have added a note in your profile to ensure you will be given full attention no trouble in future. We look forward to welcoming you back to our hotel in the future. Sincerely,

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Pankaj Mehra on 3 Mar 2020
Dear Mr. David, Thank you for choosing our hotel, and for taking the time to write a review! Your feedback is extremely valuable to us.

8/10 Good

Muneer

Business traveller
Liked: Cleanliness, staff & service
it is a 3 star hotel and has night club etc. please be aware of that
Stayed 2 nights in Feb 2020
Response from Pankaj Mehra on 3 Mar 2020
Dear Mr. Muneer, Thank you for choosing our hotel, and for taking the time to write a review! Your feedback is extremely valuable to us.

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their shuttle service. Its very convenient. Staff are super friendly and very accommodating.
Stayed 1 night in Jan 2020
Response from Pankaj Mehra on 3 Mar 2020
Dear Kay, Thank you for choosing our hotel, and for taking the time to write a review! Your feedback is extremely valuable to us.

4/10 Poor

Verified traveller

Stayed 1 night in Dec 2019
Response from Brij Bhushan Singh on 18 Jan 2020
Dear Valued Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a large crowd but didn't inform me the breakfast area had changed as a result.
Stayed 4 nights in Nov 2019
Response from Pankaj Mehra on 20 Dec 2019
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Pankaj Mehra Front Office Manager Best Western Plus The Olive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff, the breakfast could have been better with more options, but the 'Big Texas & waffle house is excellent quality of food with a wide range to satisfy your hunger, overall a very nice stay 👍
Stayed 2 nights in Nov 2019
Response from Pankaj Mehra on 20 Dec 2019
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Pankaj Mehra Front Office Manager Best Western Plus The Olive

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Oct 2019
Response from Pankaj Mehra on 20 Dec 2019
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Pankaj Mehra Front Office Manager Best Western Plus The Olive

8/10 Good

Robyn

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel in the centre of Bahrain. Friendly staff
Stayed 1 night in Sep 2019
Response from Pankaj Mehra on 28 Sept 2019
Thank you for the time and feedback.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
The Hotel for some reason is oriented for people from India. Food, workers and even guests. It is not a problem if we know this ahead of time
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Pankaj Mehra on 28 Sept 2019
Thank you for rating us. Look forward to welcoming you again.

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Superb hotel & excellent service
Stayed 3 nights in Aug 2019
Response from Pankaj Mehra on 29 Aug 2019
Dear Mr. Muhammed, Thank you for choosing our hotel, and for taking the time to write a review! We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

David, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good Hotel, good sized rooms that were very clean and comfortable. Will be staying there again.
Stayed 1 night in Jun 2019
Response from Pankaj Mehra on 22 Jul 2019
Dear David, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Thank you for appreciation and recommendation, our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk at the arrival time was very unwelcoming and suggested that i wait in the lobby from 3 am ( fasting in ramadhan ) till 2 pm to be able to let me in to my room as he claimed its hotel regulations or i pay an extra night so i can go to sleep in my room and no late check out -as per hotel regulations max 12 or 1 pm max in short it was the worst hotel that i have ever been to it terms of service -and they still charged me for 2 days and two nights for spending in total 13 hours in the hotel and the worst part is when you try to rationalize with them at the reception they answer in a way that is so insulting making you feel stupid and i am a businessman of 60 years old and have travel led all over the world and spent a lot of time in hotels but through my life never had such an experience with such hotel and i honestly will never suggest such a hotel to anyone i know
Stayed 1 night in May 2019
Response from Pankaj Mehra on 3 Jun 2019
Dear Valued Guest, Greetings from Best Western Plus The Olive, Bahrain Thank you for choosing our hotel, and for taking the time to write a review! Your feedback is extremely valuable to us; we apologies for unsatisfactory experience with check-in Standard. We would like to request for your name and arrival and departure date to investigate further on the feedback and correct our self. Need information to add a note in your profile to ensure you will be given full attention no trouble in future. We look forward to welcoming you back to our hotel in the future.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
i like that the sheets were clean i did not like the over all cleaning of the rooms building is old with effort to renew
Stayed 3 nights in Apr 2019
Response from Pankaj Mehra on 27 Apr 2019
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We were very disappointed to read of your comments. Kindly accept our sincere apologies for the inconvenience caused. We have made a note of your concerns and will ensure that you have a better experience next time. We look forward to welcoming you back to our hotel in the future. Sincerely, Pankaj Mehra Front Office Manager

6/10 Okay

Darin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Pankaj Mehra on 9 Apr 2019
Dear Mr. Darin, Thank you for completing the survey regarding your recent stay at Best Western Plus The Olive. We hope you will come back and see us again soon.

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2019
Response from Pankaj Mehra on 30 Apr 2019
Firstly, we would like to thank you for completing the survey regarding your recent stay at Best Western Plus the Olive. Your feedback is extremely valuable to us; we apologies for unsatisfactory experience. We look forward to welcoming you back to our hotel in the future.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I were not welcomed well. The room was not clean
Stayed 1 night in Mar 2019
Response from Pankaj Mehra on 4 Apr 2019
Thank you for choosing our hotel, and for taking the time to write a review! Your feedback is extremely valuable to us; we apologies for unsatisfactory experience with room cleaning. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room size. No drinkable water in the room.
Stayed 1 night in Mar 2019
Response from Pankaj Mehra on 26 Mar 2019
Dear Valued Guest Greetings of the day Thank you for your feedback. Apologies for inconvenience caused because of NO drinkable water. However we do provide water bottle on complimentary basis upon request to all our in-house guests.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juffair weekend
Best western does what it says on the tin. Nice room at a competitive price no complaints. Restaurants in foyer both decent
Stayed 2 nights in Feb 2019
Response from Pankaj on 6 Mar 2019
Dear Mr. Michael, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Thank you for appreciation and recommendation, our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Pankaj Mehra Front Office Manager

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Pankaj on 6 Mar 2019
Dear Mr. Robert, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Pankaj Mehra Front Office Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable and the staff is great
Hotel is clean and comfortable and the staff is great. Check in was fast and Emme was very gracious as she always is. We stay at this location quite often because of the staff, location, and the restaurants in the hotel. I would recommend giving The Olive a try.
Stayed 2 nights in Feb 2019
Response from Pankaj on 19 Feb 2019
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Thank you for appreciation and recommendation, our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Pankaj Mehra Front Office Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Good location. Free good quality WiFi, Average breakfast.....
Stayed 2 nights in Feb 2019
Response from Pankaj Mehra on 4 Apr 2019
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. We are pleased to inform you that to our b/fast we have added wide Variety of options. We look forward to welcoming you back to our hotel in the future.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Ok but no thanks....
The hotel was fine. The breakfast just ok; dont expect much. Glad for the restaurant downstairs. I choose this olace for the spa. I went down to it and they told me they would not serve me. When asked why not the said no reason. Being African American thag will never sit well with me. I won't go back.
Stayed 2 nights in Jan 2019
Response from Pankaj Mehra on 25 Feb 2019
Dear Mr. George, Greetings from Best Western Plus The Olive, Bahrain Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Apologies for inconvenience caused concern raised in your feedback, shall be escalated to the management and we have added a note to your guest profile to ensure you will be given full attention no trouble in future. . We look forward to welcoming you back to our hotel in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Pankaj on 4 Jan 2019
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Thank you for appreciation and recommendation, our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Pankaj Mehra Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All was good liked everything no issues or concerns. Staff was great and very helpful.
Stayed 2 nights in Dec 2018
Response from Pankaj on 4 Jan 2019
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Thank you for appreciation and recommendation, our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Pankaj Mehra Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Pankaj on 4 Jan 2019
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Thank you for appreciation and recommendation, our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Pankaj Mehra Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at hotel in Bahrain good price for one night stays. Only downer no pork at breakfast
Stayed 1 night in Nov 2018
Response from Pankaj on 4 Jan 2019
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Thank you for appreciation and recommendation, our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Pankaj Mehra Front Office Manager

2/10 Terrible

Sultan

The worst hotel ever
Stayed 1 night in Nov 2018
Response from Pankaj on 4 Jan 2019
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! Your feedback is extremely valuable to us. We have added a note in your profile to ensure you will be given full attention no trouble in future. We look forward to welcoming you back to our hotel in the future. Sincerely, Pankaj Mehra Front Office Manager

10/10 Excellent

brian, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for the area central to all the action
Stayed 1 night in Nov 2018
Response from GM on 16 Nov 2018
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Thank you for appreciation and recommendation, our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Raj Kumar Ojha General Manager

8/10 Good

Gladwin, Columbus GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 14 nights in Oct 2018
Response from GM on 16 Nov 2018
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Thank you for appreciation and recommendation, our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Raj Kumar Ojha General Manager

10/10 Excellent

Michael, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to bars and restaurants. You can walk to the Grand Mosque and the Juffair Mall.
Stayed 1 night in Nov 2018
Response from GM on 16 Nov 2018
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Thank you for appreciation and recommendation, our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Raj Kumar Ojha General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was a little hard could use a softer mattress
Stayed 1 night in Oct 2018

10/10 Excellent

Darcy, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff great and good food in the smokehouse restaurant
Stayed 1 night in Sep 2018

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff are excellent. Hotel is great value
Stayed 2 nights in Aug 2018

8/10 Good

Dr.Abdulaziz

Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2018