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Thank you so much for sharing with us your experience during your stay in our hotel, we are really happy to know that you enjoyed your time in our hotel. We hope to see you again.
Great Hotel with amazing Service and location. The beds and pillows were al little dated and uncomfortable, but the service and location makes up for it.
Sandra
Stayed 2 nights in Nov 2023
Response from Hotel Casa Del Consulado on 4 Dec 2023
Thank you very much for your comment, we are delighted that you liked the hotel and the staff are delighted to have you here again.
A brief stay as a special birthday treat. When we arrived, we were shown to a room with double beds, but we had booked a room with one king-size bed. The little problem was quickly and pleasantly sorted out.
Verified traveller
Stayed 2 nights in Nov 2023
Response from Brandon Caldera on 17 Nov 2023
Thank you for such fantastic words, we are very happy that you enjoyed your stay at our hotel, we hope to have you home soon.
The staff was very nice, the room had a giant bathroom, it was close to everything, and the pool was great.
Kari
Stayed 1 night in Jul 2023
Response from Hotel Casa Del Consulado on 30 Jul 2023
It is a pleasure that you have enjoyed our beautiful hotel, we always try to make our guests feel at home, that is why the attention we provide to each one of them is special.
The hotel is very charming. Our room felt like a little villa and was quite spacious. The staff was incredible. Everyone was very friendly and courteous. I would stay here again.
Beth
Stayed 3 nights in Jul 2023
Response from Abel de la Rocha on 19 Jul 2023
Hello dear Beth.We are very pleased to know that you enjoyed your stay with us. Your satisfaction is our satisfaction. It was a pleasure serving you, we look forward to seeing you soon.
Very easy access to the market for shopping and dining. Walking distance from the central park and easy access to transportation. As sugestión they need to work on the breakfast menu, the same breakfast every day and repeat it for your stay is really a killer. Fruits need to be washed with bottled water otherwise well water will get you sick. Work on better communication with the front desk, restaurant staff always want to charge you for everything. Hopefully they will get better soon. Planning to come back soon.
Martin
Stayed 7 nights in Jul 2023
Response from Consulado Team on 19 Jul 2023
Hello dear martinWe appreciate your comments, which allow us to improve. We are waiting for you soon.
The staff are very nice! The breakfast is included and very delicious. The location is just one block from town, very convenient location. I enjoyed staying there and the pool was decent.
Arelis
Stayed 2 nights in Jun 2023
Response from Brandon Caldera on 28 Jun 2023
We are glad to know that you enjoyed your time with us, your review is very important to continue growing and making our service even better.
Response from Hotel Casa Del Consulado on 24 Jun 2023
Thank you very much for your comment, it is a pleasure to know that you have loved our beautiful hotel, we hope to have you with us again soon.kind regards,Jaime Robleto.
Beautiful historic colonial style hotel. Very large comfortable rooms, quality bedding, AC, safe, mini frdge, beautiful clean pool and garden in the main courtyard. Excellent Staff were all so kind and welcoming.
Its a well managed small boutique hotel.
Central park, restaurant zone, colonial churches are all within a 5 minute walk.
Thomas
Stayed 1 night in Jun 2023
Response from Abel de la Rocha on 15 Jun 2023
Hello Dear Thomas.Thank you very much for your valuable comments, we are very happy, that you have spent a pleasant stay with us, it was a pleasure to have attended you, we look forward to seeing you again.Kind regards.
Our room was very large and all things were in working condition. We were checked in with an informative attendant who gave us a brief walking tour of the property as well as a formal walk through in our room.
Amy
Stayed 1 night in Jun 2023
Response from Abel de la Rocha on 15 Jun 2023
Hello Dear AmyThank you very much for your valuable comments, we are very happy, that you have spent a pleasant stay with us, it was a pleasure to have attended you, we look forward to seeing you again.All best.
8/10 Good
Luis
6 Jun 2023
Luis
Stayed 4 nights in Jun 2023
Response from Abel de la Rocha on 27 Jun 2023
Hola estimado LuisAgradecemos su apreciada puntuación hacia nuestro hotel, espero que su estadía haya sido de su agrado y que haya disfrutado de la ciudad y demás atractivos. Saludos.
Beautiful hotel, Close to the everything and in a very safe area. The staff are wonderful. Special thanks to Abel in front desk, Ivana and Stefani the servers at the restaurant, They are the best and a really kind persons. When I go back I will stay at Casa Consulado again. 10/10
ingrid
Stayed 5 nights in May 2023
Response from Thak for your stay on 11 Jun 2023
Thank you for giving such beautiful words to our staff, we strive to give the best of ourselves to each of our guests and our priority is comfort and making our guests feel at home, we will be waiting for your visit again.
10/10 Excellent
Katherine
Travelled with family and small children, Travelled with group
Group of families. Staff were friendly and helpful, pool was lovely (and a welcome place to cool off).
When our kids were noisy one morning (and disruptive to another guest) the staff approached us with exceptional professionalism. It’s never an easy situation to navigate, showed consideration for all involved, and impressed me.
Staff helped us to arranged transport to several activities, all of which was punctual.
Location is quiet but very close (<5 min walk) to the central square.
Katherine
Stayed 4 nights in Mar 2023
Response from Hotel Casa Del Consulado on 15 Apr 2023
Thank you for leaving our staff such lovely words, we really appreciate it and thank you for letting us know that you and your family enjoyed your stay. This makes us very happy and makes us continue to improve our service.We hope to see you soon.
Una hotel de calidad, mi estadía fue muy cómoda, las personas en la recepción fueron muy amables y muy profesionales.
La habitación y el hotel todo es muy limpio y lindo.
La localización es lo mejor muy cerca a la catedral y centro de la ciudad.
Muchas gracias por el excelente servicio. Con toda seguridad volveré de nuevo.
Maria
Stayed 1 night in Dec 2022
Response from Gracias por su estadía. on 11 Dec 2022
Muchas gracias por tan hermosas palabras hacia nuestro hotel y nuestro personal, nuestro personal es asi de amable porque nuestros huespedes son especiales, esperamos pronto volver a tenerte en casa
I felt comfortable and safe at this location. I have children and then loved it and felt home.
Luis
Stayed 2 nights in Aug 2022
Response from Gracias por su estadía. on 9 Aug 2022
Thank you very much for letting us know about your experience during your stay with us, it is our priority that our guests feel special because they are really special.
This has become my favourite hotel in Granada. It is beautifully decorated, the rooms are immaculate and the beds are incredibly comfortable. The breakfast included was delicious, and the two guys working there Jaime and Brandon were very attentive - excellent workers.
The hotel is located a block away from the central park and close to all the best restaurants. Will be staying here again.
Dennys
Stayed 1 night in Apr 2022
Response from Gracias por su estadía. on 14 Jun 2022
Thank you very much for expressing your experience during your stay in our hotel and above all for such beautiful words. The truth motivates us to continue improving and giving you the special treatment that our wonderful guests deserve, we hope to have your visit again.
A beautiful colonial-style hotel two blocks away from the central plaza. The rooms are large and the courtyard and pool are picture perfect. The staff was very attentive and helpful.
Ryan
Stayed 2 nights in Feb 2022
Response from Jaime Robleto on 8 Mar 2022
Thank you for your testimony in expressing your nice experience with us, we wish to have your visit again.
Very nice one night stay at Casa Del Consulado in December 2021. We were the only couple in the hotel as Granada is slowly returning to normal tourist activity. The hotel manager, Jaime, was extremely attentive, ensuring that our stay was a good one. Some noise as it was payday on the 15th and nearby bars and restaurants were busy. Overall a beautiful hotel and great staff.
Christopher
Stayed 1 night in Dec 2021
Response from Gracias por su estadía. on 17 Dec 2021
Our greatest motivation is that customers are comfortable, so we appreciate your observation, and we get down to work to fix as soon as possible what made you uncomfortable during your visit. We invite you to visit us soon and live a more comfortable experience.
Regards,
Jaime Robleto.
Great old-style hotel, very comfortable and safe, very close to everything downtown with restaurants and shops. Friendly service and check in. Clean, good wifi, etc.
Verified traveller
Stayed 1 night in Jul 2021
Response from Hotel Casa Consulado Granada on 24 Aug 2021
Thank you for your Wonderful Review we hope you visit us again soon.
Response from Gracias por su estadía. on 29 Mar 2021
Estimado huésped. Agradecemos su comentario. Ha sido un placer haberle servido y haber cumplido sus expectativas. Esperamos vuelva pronto. Saludos. José.
When we arrived there was nobody there to check us in. The workers from the restaurant had to call the boss to get the evening employee to come in to help us. Other than that experience was great. Food was good and pool was great. Clean, big rooms.
This hotel does not deserve any confidence since they prefer have money without any service!
Jose
Stayed 3 nights in Nov 2018
6/10 Okay
CR, USA
16 Apr 2018
Liked: Cleanliness, staff & service
city centre hotel
Small hotel with exceptionally helpful staff. Good breakfast. Great location in Granada.
CR
Stayed 1 night in Apr 2018
Response from Geovanny Rivas. on 17 Apr 2018
Dear Traveler,
We appreciate your comments about our hotel. It makes us feel proud to meet the needs of our customers in the best way we can.
We hope to having you as a guest again.
Kind Regards,
Loved our hotel which was centrally located, clean, had a beautiful pool and wonderful included breakfast!
Verified traveller
Stayed 2 nights in Feb 2018
Response from Geovanny Rivas. on 17 Mar 2018
Dear traveler,
Thank you for your comment and for choosing our hotel. I am happy that you have enjoyed your stay and we hope to have you again as a guest at our hotel.
Amazing stay. Nice accommodations, great food and the most welcoming, friendly, and helpful staff. Worth a visit!
Anne-Katrine
Stayed 2 nights in Mar 2018
Response from Geovanny Rivas. on 6 Mar 2018
Hello
Dear Anne,
We really appreciate it your perfect and detail review about your stay at Hotel Casa del Consulado, It makes us feel happy that you enjoyed your stay.
Best Regards,
It was a really nice stay. Close to everything. Staff were really nice.
Carole
Stayed 2 nights in Feb 2018
Response from Geovanny Rivas. on 2 Mar 2018
Dear carole,
Thank you for your comment and for choosing our hotel. I am happy that you have enjoyed your stay and we hope to have you again as a guest at our hotel
King Regards,
all excelent beside the receptionist that after 10 minutes came to remember that i could not receive visit in the room. i had 3 friend over and they had to leave.
Davide
Stayed 1 night in Feb 2018
Response from Geovanny Rivas. on 2 Mar 2018
Dear Davide,
Thanks for your honest opinion. I'm sorry to hear that you were not satisfied with the competence of our team.
our team just followed the hotel's policies
My husband and I really enjoyed our stay at Casa del Consulado. It was a lovely property with open courtyards and a lovely pool. Our room was spacious and it was nice to have air conditioning. The shower was HUGE! They included a delicious breakfast each morning (we had around 8 options to choose from). In addition, the location was excellent... only a block or so away from the main square and Cathedral as well as the pedestrian street that was lined with shops, bars and restaurants. Granada is such a beautiful colonial town. I would highly recommend it. And if there, be sure to get up to the Masaya volcano one evening to check out the amazing lava splashing around in there!!
The layout was amazing with an open view of the sky in the center of the hotel. We had to switch rooms after two days because of a problem with the water pump in the first room. However, both rooms were nice and each shower was spacious, as well as unique. The staff was super friendly and attending to everything we asked. The restaurant owner in the front of the hotel ( Juan) was extremely helpful with assisting with advice, cab service, and recommendations. Probably one of our favorite aspects of the hotel was the breakfast. You have the option of ordering an omelet, a traditional Nicaraguan breakfast that contains rice and beans, a fruit breakfast, and several other options.