Property amenity

Reviews of Hotel Casa del Consulado

3.5 out of 5
Hotel Casa del Consulado
Calle el Consulado 105, Granada

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 143 reviews" "
Rating 8 - Good. 34 out of 143 reviews" "
Rating 6 - Okay. 8 out of 143 reviews" "
Rating 4 - Poor. 3 out of 143 reviews" "
Rating 2 - Terrible. 4 out of 143 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly staff and great pool.
Stayed 7 nights in Apr 2024
Response from Brandon Caldera on 25 Apr 2024
Thank you so much for sharing with us your experience during your stay in our hotel, we are really happy to know that you enjoyed your time in our hotel. We hope to see you again.

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Casa Del Consulado on 23 Apr 2024
Thank you very much for the great score, it motivates us to continue doing what we are passionate about.

2/10 Terrible

joseph

Stayed 2 nights in Apr 2024

10/10 Excellent

Leonardo, mendham

Liked: Cleanliness, staff & service, property conditions & facilities
Goog place
Stayed 1 night in Dec 2023

8/10 Good

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service
Great Hotel with amazing Service and location. The beds and pillows were al little dated and uncomfortable, but the service and location makes up for it.
Stayed 2 nights in Nov 2023
Response from Hotel Casa Del Consulado on 4 Dec 2023
Thank you very much for your comment, we are delighted that you liked the hotel and the staff are delighted to have you here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brief stay as a special birthday treat. When we arrived, we were shown to a room with double beds, but we had booked a room with one king-size bed. The little problem was quickly and pleasantly sorted out.
Stayed 2 nights in Nov 2023
Response from Brandon Caldera on 17 Nov 2023
Thank you for such fantastic words, we are very happy that you enjoyed your stay at our hotel, we hope to have you home soon.

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at a great price. Besutiful, spacious rooms.
Stayed 1 night in Nov 2023
Response from Brandon Caldera on 9 Nov 2023
Hello there,We are glad to know that you are enjoying of our beautiful hotel. Thank to your nice review.

8/10 Good

Aitor

Stayed 3 nights in Nov 2023
Response from Hotel Casa Del Consulado on 4 Dec 2023
Thank you very much for the good comment about our hotel

10/10 Excellent

seth

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything but quiet
Stayed 1 night in Nov 2023
Response from Brandon Caldera on 9 Nov 2023
Thank you very much for giving us these wonderful words.

10/10 Excellent

Huberth

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2023
Response from Hotel Casa Del Consulado on 12 Oct 2023
Thank you very much for your comment, we are very grateful and we hope to have you again in our beautiful hotel.

10/10 Excellent

Holman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful.
Stayed 1 night in Sep 2023
Response from Brandon Caldera on 10 Oct 2023
Our inspiration is to make all our guests feel at home and that is why our staff is very friendly and helpful. Thank for your stay.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Hotel Casa Del Consulado on 12 Oct 2023
Thank you very much for your comment, we are very grateful and we hope to have you again in our beautiful hotel.

10/10 Excellent

Jorge

Stayed 1 night in Sep 2023
Response from Abel on 2 Oct 2023
Thank you very much for your rating, this helps us improve.

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice, the room had a giant bathroom, it was close to everything, and the pool was great.
Stayed 1 night in Jul 2023
Response from Hotel Casa Del Consulado on 30 Jul 2023
It is a pleasure that you have enjoyed our beautiful hotel, we always try to make our guests feel at home, that is why the attention we provide to each one of them is special.

10/10 Excellent

Beth, Jacksonville Beach

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very charming. Our room felt like a little villa and was quite spacious. The staff was incredible. Everyone was very friendly and courteous. I would stay here again.
Stayed 3 nights in Jul 2023
Response from Abel de la Rocha on 19 Jul 2023
Hello dear Beth.We are very pleased to know that you enjoyed your stay with us. Your satisfaction is our satisfaction. It was a pleasure serving you, we look forward to seeing you soon.

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to the market for shopping and dining. Walking distance from the central park and easy access to transportation. As sugestión they need to work on the breakfast menu, the same breakfast every day and repeat it for your stay is really a killer. Fruits need to be washed with bottled water otherwise well water will get you sick. Work on better communication with the front desk, restaurant staff always want to charge you for everything. Hopefully they will get better soon. Planning to come back soon.
Stayed 7 nights in Jul 2023
Response from Consulado Team on 19 Jul 2023
Hello dear martinWe appreciate your comments, which allow us to improve. We are waiting for you soon.

10/10 Excellent

Arelis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very nice! The breakfast is included and very delicious. The location is just one block from town, very convenient location. I enjoyed staying there and the pool was decent.
Stayed 2 nights in Jun 2023
Response from Brandon Caldera on 28 Jun 2023
We are glad to know that you enjoyed your time with us, your review is very important to continue growing and making our service even better.

10/10 Excellent

Panorama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Hotel Casa Del Consulado on 24 Jun 2023
Thank you very much for your comment, it is a pleasure to know that you have loved our beautiful hotel, we hope to have you with us again soon.kind regards,Jaime Robleto.

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Colonial Hotel
Beautiful historic colonial style hotel. Very large comfortable rooms, quality bedding, AC, safe, mini frdge, beautiful clean pool and garden in the main courtyard. Excellent Staff were all so kind and welcoming. Its a well managed small boutique hotel. Central park, restaurant zone, colonial churches are all within a 5 minute walk.
Stayed 1 night in Jun 2023
Response from Abel de la Rocha on 15 Jun 2023
Hello Dear Thomas.Thank you very much for your valuable comments, we are very happy, that you have spent a pleasant stay with us, it was a pleasure to have attended you, we look forward to seeing you again.Kind regards.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very large and all things were in working condition. We were checked in with an informative attendant who gave us a brief walking tour of the property as well as a formal walk through in our room.
Stayed 1 night in Jun 2023
Response from Abel de la Rocha on 15 Jun 2023
Hello Dear AmyThank you very much for your valuable comments, we are very happy, that you have spent a pleasant stay with us, it was a pleasure to have attended you, we look forward to seeing you again.All best.

8/10 Good

Luis

Stayed 4 nights in Jun 2023
Response from Abel de la Rocha on 27 Jun 2023
Hola estimado LuisAgradecemos su apreciada puntuación hacia nuestro hotel, espero que su estadía haya sido de su agrado y que haya disfrutado de la ciudad y demás atractivos. Saludos.

10/10 Excellent

ingrid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, Close to the everything and in a very safe area. The staff are wonderful. Special thanks to Abel in front desk, Ivana and Stefani the servers at the restaurant, They are the best and a really kind persons. When I go back I will stay at Casa Consulado again. 10/10
Stayed 5 nights in May 2023
Response from Thak for your stay on 11 Jun 2023
Thank you for giving such beautiful words to our staff, we strive to give the best of ourselves to each of our guests and our priority is comfort and making our guests feel at home, we will be waiting for your visit again.

10/10 Excellent

Katherine

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Group of families. Staff were friendly and helpful, pool was lovely (and a welcome place to cool off). When our kids were noisy one morning (and disruptive to another guest) the staff approached us with exceptional professionalism. It’s never an easy situation to navigate, showed consideration for all involved, and impressed me. Staff helped us to arranged transport to several activities, all of which was punctual. Location is quiet but very close (<5 min walk) to the central square.
Stayed 4 nights in Mar 2023
Response from Hotel Casa Del Consulado on 15 Apr 2023
Thank you for leaving our staff such lovely words, we really appreciate it and thank you for letting us know that you and your family enjoyed your stay. This makes us very happy and makes us continue to improve our service.We hope to see you soon.

10/10 Excellent

Brianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Location was great. We loved the room and the pool. Beds were very comfortable. Would stay here again.
Stayed 4 nights in Feb 2023
Response from Thak for your stay on 27 Feb 2023
Thank you for your testimony in expressing your nice experience with us, we hope to have your visit again.

8/10 Good

Magalie

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 5 nights in Dec 2022
Response from Gracias por su estadía. on 27 Dec 2022
Apreciamos el tiempo invertido por dejarnos tus comentarios

10/10 Excellent

Maria, North Myrtle beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una hotel de calidad, mi estadía fue muy cómoda, las personas en la recepción fueron muy amables y muy profesionales. La habitación y el hotel todo es muy limpio y lindo. La localización es lo mejor muy cerca a la catedral y centro de la ciudad. Muchas gracias por el excelente servicio. Con toda seguridad volveré de nuevo.
Stayed 1 night in Dec 2022
Response from Gracias por su estadía. on 11 Dec 2022
Muchas gracias por tan hermosas palabras hacia nuestro hotel y nuestro personal, nuestro personal es asi de amable porque nuestros huespedes son especiales, esperamos pronto volver a tenerte en casa

10/10 Excellent

Yemalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Jaime Robleto on 16 Dec 2022
Gracias por permitirnos conocer tu experiencia, siempre es un placer atenderles y hacerlos sentir como en casa.Saludos cordiales,Jaime Robleto.

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt comfortable and safe at this location. I have children and then loved it and felt home.
Stayed 2 nights in Aug 2022
Response from Gracias por su estadía. on 9 Aug 2022
Thank you very much for letting us know about your experience during your stay with us, it is our priority that our guests feel special because they are really special.

10/10 Excellent

Norma

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Dennys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has become my favourite hotel in Granada. It is beautifully decorated, the rooms are immaculate and the beds are incredibly comfortable. The breakfast included was delicious, and the two guys working there Jaime and Brandon were very attentive - excellent workers. The hotel is located a block away from the central park and close to all the best restaurants. Will be staying here again.
Stayed 1 night in Apr 2022
Response from Gracias por su estadía. on 14 Jun 2022
Thank you very much for expressing your experience during your stay in our hotel and above all for such beautiful words. The truth motivates us to continue improving and giving you the special treatment that our wonderful guests deserve, we hope to have your visit again.

10/10 Excellent

GERTIN, MANAGUA

Stayed 1 night in Apr 2022

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful colonial-style hotel two blocks away from the central plaza. The rooms are large and the courtyard and pool are picture perfect. The staff was very attentive and helpful.
Stayed 2 nights in Feb 2022
Response from Jaime Robleto on 8 Mar 2022
Thank you for your testimony in expressing your nice experience with us, we wish to have your visit again.

10/10 Excellent

Christopher

Travelled with family
Liked: Property conditions & facilities, room comfort
Short but sweet stay in Granada
Very nice one night stay at Casa Del Consulado in December 2021. We were the only couple in the hotel as Granada is slowly returning to normal tourist activity. The hotel manager, Jaime, was extremely attentive, ensuring that our stay was a good one. Some noise as it was payday on the 15th and nearby bars and restaurants were busy. Overall a beautiful hotel and great staff.
Stayed 1 night in Dec 2021
Response from Gracias por su estadía. on 17 Dec 2021
Our greatest motivation is that customers are comfortable, so we appreciate your observation, and we get down to work to fix as soon as possible what made you uncomfortable during your visit. We invite you to visit us soon and live a more comfortable experience. Regards, Jaime Robleto.

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near downtown
Great old-style hotel, very comfortable and safe, very close to everything downtown with restaurants and shops. Friendly service and check in. Clean, good wifi, etc.
Stayed 1 night in Jul 2021
Response from Hotel Casa Consulado Granada on 24 Aug 2021
Thank you for your Wonderful Review we hope you visit us again soon.

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!!!
Nice hotel Great service Will come back again
Stayed 1 night in Mar 2021
Response from Gracias por su estadía. on 29 Mar 2021
Estimado huésped. Agradecemos su comentario. Ha sido un placer haberle servido y haber cumplido sus expectativas. Esperamos vuelva pronto. Saludos. José.

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
When we arrived there was nobody there to check us in. The workers from the restaurant had to call the boss to get the evening employee to come in to help us. Other than that experience was great. Food was good and pool was great. Clean, big rooms.
Stayed 1 night in Feb 2020

2/10 Terrible

Jose, Aveiro, Portugal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel does not deserve any confidence since they prefer have money without any service!
Stayed 3 nights in Nov 2018

6/10 Okay

CR, USA

Liked: Cleanliness, staff & service
city centre hotel
Small hotel with exceptionally helpful staff. Good breakfast. Great location in Granada.
Stayed 1 night in Apr 2018
Response from Geovanny Rivas. on 17 Apr 2018
Dear Traveler, We appreciate your comments about our hotel. It makes us feel proud to meet the needs of our customers in the best way we can. We hope to having you as a guest again. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms great looking pool, quiet street, close to town
Stayed 4 nights in Mar 2018
Response from Geovanny Rivas. on 12 Apr 2018
Dear Traveler, Thank you for your perfect review about us. We will be honored to host you next time you visit this beautiful city. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our hotel which was centrally located, clean, had a beautiful pool and wonderful included breakfast!
Stayed 2 nights in Feb 2018
Response from Geovanny Rivas. on 17 Mar 2018
Dear traveler, Thank you for your comment and for choosing our hotel. I am happy that you have enjoyed your stay and we hope to have you again as a guest at our hotel.

8/10 Good

Arnoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

10/10 Excellent

Anne-Katrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Amazing stay. Nice accommodations, great food and the most welcoming, friendly, and helpful staff. Worth a visit!
Stayed 2 nights in Mar 2018
Response from Geovanny Rivas. on 6 Mar 2018
Hello Dear Anne, We really appreciate it your perfect and detail review about your stay at Hotel Casa del Consulado, It makes us feel happy that you enjoyed your stay. Best Regards,

10/10 Excellent

Carole, Toronto, On

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
It was a really nice stay. Close to everything. Staff were really nice.
Stayed 2 nights in Feb 2018
Response from Geovanny Rivas. on 2 Mar 2018
Dear carole, Thank you for your comment and for choosing our hotel. I am happy that you have enjoyed your stay and we hope to have you again as a guest at our hotel King Regards,

10/10 Excellent

Davide

Liked: Cleanliness, property conditions & facilities, room comfort
Excelent beside the receptionist
all excelent beside the receptionist that after 10 minutes came to remember that i could not receive visit in the room. i had 3 friend over and they had to leave.
Stayed 1 night in Feb 2018
Response from Geovanny Rivas. on 2 Mar 2018
Dear Davide, Thanks for your honest opinion. I'm sorry to hear that you were not satisfied with the competence of our team. our team just followed the hotel's policies

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and location in Granada
My husband and I really enjoyed our stay at Casa del Consulado. It was a lovely property with open courtyards and a lovely pool. Our room was spacious and it was nice to have air conditioning. The shower was HUGE! They included a delicious breakfast each morning (we had around 8 options to choose from). In addition, the location was excellent... only a block or so away from the main square and Cathedral as well as the pedestrian street that was lined with shops, bars and restaurants. Granada is such a beautiful colonial town. I would highly recommend it. And if there, be sure to get up to the Masaya volcano one evening to check out the amazing lava splashing around in there!!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Personal private shower was open to the air, cozy and romantic with a view of the bell tower that rang on the hour.

10/10 Excellent

Jon, Long Island, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for your money
The layout was amazing with an open view of the sky in the center of the hotel. We had to switch rooms after two days because of a problem with the water pump in the first room. However, both rooms were nice and each shower was spacious, as well as unique. The staff was super friendly and attending to everything we asked. The restaurant owner in the front of the hotel ( Juan) was extremely helpful with assisting with advice, cab service, and recommendations. Probably one of our favorite aspects of the hotel was the breakfast. You have the option of ordering an omelet, a traditional Nicaraguan breakfast that contains rice and beans, a fruit breakfast, and several other options.

10/10 Excellent

Barry, Nosara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, comfortable quite room near the Park.
Huge room. Very comfortable. Close to town center.