Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from London

Great Location

Posted 25-Jul-2014
Pros: Location.
Cons: TV, WiFi
Location: It's close to the port so you can see all the yachts, shopping places..etc. There is a big supermarket called hippercore or something along those line
The hotel's location was excellent, close to supermarkets, resturants and most importantly the port. The staff were OK and was helpful when we need papers priniting. Communication was sometimes difficult. The cookware within the rooms was good and essential when you want to make your own food. The WiFi was a let down and needs to be improved, even the WiFi zone near reception was weak. The TVs were pretty old school with only 10 channels mostly Arabic and Spanish. It was difficult to get a good night sleep sometimes other other residents were loud. Overall it was a decent hotel.
2 out of 5
by A verified traveller from UK


Posted 17-Jul-2014
Pros: Large rooms, nicely decorated. Friendly, helpful staff.
Cons: Needs to focus it's marketing away from the youthful group bookings. A small minority overwhelm the place.
Location: Good, central location in a monopoly position. Loads of good eateries, terrific shopping and nearly a mile of good, spacious, sandy beach.
The hotel is being re decorated. Very pleasant, Large rooms with small kitchen/dining areas. Helpful, friendly staff. But, is popular with a youthful market. Groups of teen to twenty somethings booked in for stag and hen parties, or week ending at the resort's clubs. Noisy bar. Hints of Magaluf with high jinks in the corridors at 3/5 am as the clubs chuck out. One evening, a croud of youths chanting football terrace obcenities from their balcony. (Why is it only the Brits behave like this?) Not recommended for families and children. OK for youthful parties.
3 out of 5
by A verified traveller from Michigan

GREAT location, BUT was hoping for better

Posted 15-Jul-2014
Pros: Location and room size
Cons: Rooms should be updated
Location: In the middle of all the action in Puerto Banus.. by Hard Rock Cafe, the market place, the Saturday market place AND the Port itself.
GREAT location, BUT was hoping for better based on the other reviews... it's location is in the middle of the main area with all the action in Puerto Banus, and the room was very large compared to others we have stayed in (we had a triple). HOWEVER, the room was very OLD. It was clean considering it's age and felt very "3 star".
5 out of 5
for Everyone
by kevin from p

Pyr hotel

Posted 23-Jun-2014
If you want a lively hotel then this is the place of you, majority of people there are with stag and hen parties. Good mixture of ages but not a place for kids in June . Good , clean hotel with very friendly staff, would defo go again !
4 out of 5
for Everyone
by A verified traveller

Nice hotel and great location

Posted 16-Jun-2014
Pros: Staff, location, pool
Cons: The free wifi
This is the 2nd time I have stayed at this hotel, so that tells you something. Nice friendly clean hotel, great location just a very short walk away from the night life, harbour, bars and restaurants. Also close to the beach, so the ideal location. The free wifi is a bit hit and miss so gave up trying to use it in the end. Other than that, I would go back stay again and recommend to others.
4 out of 5
for Everyone
by Paul. from U.K.

Right there in Banus.

Posted 22-May-2014
Pros: It's location.
Location: It's right there in the centre of Banus.
The hotel is well maintained and very clean but rather basic and dated.
5 out of 5
for Everyone
by Jon from London

Affordable and comfortable

Posted 22-Apr-2014
Pros: Price, location
Cons: If the pool was heated I might have given it a go in April - it was sunny enough.
Stayed on a stag weekend in April 2014. It was a pretty cheap, well equipped and central hotel. Not somewhere I'd necessarily choose stay with my wife, but did the job.
4 out of 5
for Getaway With Friends
by A verified traveller

Nice hotel

Posted 11-Dec-2013 on Hotels.com
Great value for price paid, nice room with everything promised, kitchen, balcony, wi fi etc, very clean .Front reception great service friendly and very helpful, waiting staff in bar and buffet could learn to smile now and again although not rude not friendly either. There was affair bit of noise as others have said but the corridors are marble floor which doesn't help. Overall very happy though and would stay again if in area
4 out of 5
by A verified traveller

Good value for money.

Posted 10-Dec-2013 on Hotels.com
It is a good 3 star at an excellent location.
4 out of 5
by A verified traveller

Great location

Posted 30-Oct-2013 on Hotels.com
This hotel is in a great location, but is looking a little tired